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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Designated smoking area
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Concierge service
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Kid-friendly buffet
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Paid WiFi
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Key card access
Review Highlights
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Property Description
Luxurious Rooms with Modern Amenities
Experience comfort and productivity in our rooms equipped with 32-inch LCD TVs and ergonomic workstations. Enjoy cable TV with HBO and ESPN, plush down pillows, and premium toiletries for a relaxing stay.
Top-Notch Facilities
Stay active at our well-equipped gym and unwind in the indoor pool. Indulge in delicious American cuisine at RiverCity Grille, offering buffet breakfast and a variety of lunch and dinner options.
Convenient Location and Services
Located in Hoffman Estates, we offer easy access to O’Hare International Airport and downtown Chicago. Take advantage of free high-speed internet in the business center and WiFi in common areas for seamless connectivity.
Book your stay at Chicago Marriott Northwest for a perfect blend of comfort, convenience, and exceptional service.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
We loved the hotel. Staff was very helpful and friendly. Clean and comfortable rooms.
I highly recommend this hotel.
Thank you for the hospitality!
We will be back ❤️
Trip Advisor booking page needs to be updated. It says free parking but parking fee is $15. Odd for a hotel in this location but we considered lot upkeep may not be factored into the room charge, so may actually be a savings for those without a car as the room charge was reasonable. Hotel has been updated and is comfortable and clean. The lighting in the hallways and bathroom are extremely bright, which was a bit annoying. Keshav at the front desk was very helpful during check in.
Interesting hotel. Good location for NOW Arena events. But they nickel and dime you way too much. They have an empty parking lot but they still charge $15 a day to park. That’s ridiculous. I hate when you go to a full service Marriott and they try to nickel and dime you all the time. I’m an ambassador member. And they make you feel like a number and not that you’re important to them.
That being said, Marilu in the M. club lounge was outstanding. Excellent service. She clearly gets it and is a real asset to the hotel.
Very nice location for attending an event at the NOW Arena. Nice newer building.
I didn't like being charged extra for things most other hotels offer free.....breakfast, wifi, channels on the TV, and parking. Booking.com said free parking with a reservation, haha, not true.
Also, there was a disconnect with messages that said they were going to the hotel. The hotel said they went to booking.com
My daughter and I had Starbucks for breakfast. It is located in the hotel.
I made a mistake when booking and it made it difficult to find the reservation. The front desk people were diligent to find it. It took a while but they did find it.
Had a good time at the bar! Monika was great and always provided quick service!
Marilu went above and beyond every time we came down to the M club. She is extremely attentive and kind, and made our experience one to remember. It is apparent how much she genuinely cares about each guest. From making sure their favorite beverages are stocked to asking if there is anything else she could provide during their stay. The M club is fortunate to have her.
Great updated hotel. The lounge had great food and Marilou was the friendliest attendant I have seen in 5 years of travel.
The m club at Marriott Hoffman estates is amazing! Marillu did a great job with the food and is very customer service oriented!
Marilu was fabulous — such a pleasant, happy face representing your Chicago Marriott Northwest. She was welcoming, took the time to ask about me, and built genuine connections with everyone she interacted with. I actually looked forward to coming down for breakfast and dinner because of her.
She truly exceeds expectations, and I wish all employees were this dedicated to customer service. Her positive attitude and commitment to guests made a lasting impression.
I recently stayed here with a couple of colleagues. The hotel itself is gorgeous and Manny was so gracious and helpful. Everyone at the front desk was so sweet and the food at the bar was delicious. I will definitely be returning to this property!
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