Holiday Inn & Suites Ottawa Kanata by IHG

Hotels
Holiday Inn Hotels & Resorts
8.7 (641 reviews)
101 Kanata Avenue , Ottawa , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Pet-friendly
Cons:
Limited pillow options
Small swimming pool
Unfriendly concierge staff

Categories

Cleanliness
8.63
The hotel was noted for clean rooms, making it a welcoming environment.
Service
9.1
Staff were frequently described as friendly and helpful, going above and beyond to assist guests.
Location
8.64
The hotel is well-placed near restaurants and shopping, enhancing the overall convenience for guests.
Room Quality
8.59
The rooms were mostly described as comfortable and well-appointed by the guests.
Amenities
8.62
Good breakfast and pet-friendly services noted, though some minor limitations in pool size.
Value for Money
8.58
Guests generally felt they received good value for their stay.
Food and Beverage
8.63
The restaurant was praised for the quality of food and service.
Overall Experience
8.8
Guests frequently stated they would recommend or stay again, indicating a strong positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:44

Property Description

Convenient Location
Located just 20 minutes from Ottawa city centre with easy access to Highway 417, Holiday Inn & Suites Ottawa Kanata offers a prime location for both leisure and business travelers.

Modern Amenities
Guests can enjoy rooms and suites equipped with alarm clocks with MP3 connectivity and 32-inch flat-screen TVs, ensuring a comfortable and entertaining stay.

Dining Options and Nearby Attractions
Graffiti's Restaurant serves delicious meals for breakfast and dinner, with the convenience of room service. Additionally, popular attractions like Bell Sensplex, Tanger Outlet Mall, and the Canadian Tire Centre are all just a short drive away.

Book your stay at Holiday Inn & Suites Ottawa Kanata for a convenient and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 641 reviews
Cleanliness: 8.63
Service: 9.1
Location: 8.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
C
Christopher solo_traveller ca
10
Pros:

Tous était super rapide et propre

Cons:

Je ne peux dire

2026-08-08 via Nuitee
V
Valerie solo_traveller ca
8
2026-08-07 via Nuitee
S
stylow76 solo_traveller ca
10
2026-08-06 via Nuitee
7
746selenar Family
10
Exceptional stay every time!!!!
Pros:

Exceptional stay every timr!
I always have an outstanding experience at the Holiday Inn Kanata, and it's become my preferred place to stay whenever I'm in the area. From the moment you walk through the doirs , you are greeted by a team that genuinely cares about making your stay comfortable and enjoyable.
A special thank you to Melissa at the front desk . She consistently goes above and beyond, not just for me , but for my dog as well! Every visit, she welcomes us with a warm smile, trwats, and even toyd for my pup., making us both feel right at home. It's rare to find someone eho provides such genuine hospitality, and her kindness is one of the reason i keep coming back. The entire team deserves recognition. They are all friendly, professional, and wiling to help.
If you are looking for a hotel that combines excellent service with welcoming atmosphere-for both you and your furry companion-i highly recommend the Holiday Inn Suites Kanata. I can't wait for my next stay!

2026-08-05 via Tripadvisor
A
Andreea Elena solo_traveller ro
10
2026-08-05 via Nuitee
J
Jovana family_with_children ca
10
2026-08-04 via Nuitee
M
Michael couple ca
10
We enjoy our comfy stay.
Pros:

It's adjacent to the stores , restaurant, cafes etc.

2026-08-04 via Nuitee
C
Carey family_with_children ca
8
The overall experience was good with a great location.
Pros:

The breakfast choices were limited especially for for people that don’t eat eggs. The Location was awesome because it was close to other stores and activities.

Cons:

The sofa bed for the kids was not comfortable.

2026-08-04 via Nuitee
Z
Zhong extended_group ca
8
Cons:

沙发床不太舒服

2026-08-02 via Nuitee
T
tisada solo_traveller th
10
2026-07-26 via Nuitee
J
janetf262 Family Cayuga, Haldimand, Ontario
10
Delicious breakfast and comfy rooms!
Pros:

We were treated royally at this lovely hotel . We had a wonderful breakfast in the restaurant . It was lovely with great coffee, delicious menue ….china plates and cups and real cutlery …no plastic . We appreciated that. The staff at the front desk were very accommodating and kind!

2026-07-25 via Tripadvisor
M
Mohsen solo_traveller ca
10
2026-07-25 via Nuitee
R
ron solo_traveller ca
8
Nice
Pros:

it was a good location

Cons:

nothing

2026-07-20 via Nuitee
M
Melissa family_with_children ca
10
2026-07-18 via Nuitee
G
Gilles family_with_children ca
9
Bien mais un peu cher!
2026-07-11 via Nuitee
C
chen solo_traveller ca
10
2026-07-10 via Nuitee
C
chen solo_traveller ca
10
2026-07-10 via Nuitee
M
mosayeb family_with_children ca
10
PERFECT
Pros:

EVERYTHING WAS GOOD SPECIALLY BRECKFAST WAS FANTASTIC

2026-07-08 via Nuitee
L
Lan couple ca
10
2026-07-03 via Nuitee
L
Li extended_group ca
1
Never stay here again.
Cons:

I ordered a room with two beds, but even I was at front desk, they didn't mention a word that the room had only one bed. How can I share a bed with my boss? At last, I passed night in a folding bed. The administration is manipulating their guests.

2026-07-03 via Nuitee