Quality Inn Saint Louis Airport

Hotels
Choice Hotels International
6 (176 reviews)
10232 Natural Bridge Rd, St. Louis, Missouri, 63134 , St. Louis , US

Facilities

Express check-out
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Free airport transportation
ATM/banking
Television in common areas
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Convenience to airport
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Slow shuttle service
Limited breakfast options

Categories

Cleanliness
5
Several reviews noted issues with cleanliness, including cigarette smells and water leaks from the AC unit.
Service
7.5
Mixed reviews regarding service; while some found the staff friendly, shuttle service was slow.
Location
7
Conveniently located near the airport, but noise from outside sources impacted comfort.
Room Quality
5.5
Rooms were described as basic and in need of repairs, but some guests found beds comfortable.
Amenities
6
Free breakfast options were disappointing; however, there were comfortable mattresses and a good shuttle service.
Value for Money
6.5
Price was deemed reasonable for the location, but guests expressed desire for better overall quality.
Food and Beverage
4.5
Breakfast options were limited and disappointing, affecting overall satisfaction.
Overall Experience
6
General sentiment was mixed, with guests appreciating the price and location but dissatisfied with several quality aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:39

Property Description

Convenient Amenities
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.

Satisfying Dining Experience
Enjoy a satisfying meal at The Golden Pancake serving guests of Quality Inn St. Louis Airport Hotel.

Featured Amenities
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary at scheduled times.

Book your stay at Quality Inn St. Louis Airport Hotel for a comfortable and convenient experience in St. Louis.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 176 reviews
Cleanliness: 5
Service: 7.5
Location: 7
Room Quality: 5.5
Amenities: 6
Value for Money: 6.5
Food and Beverage: 4.5
Overall Experience: 6
J
James family
4
Pros:

The rooms are not very good, needs an upgrade and breakfast not so good.

2025-10-11 via Nuitee
C
Cynthia
2
Pros:

There were roaches on the bed and in the bathroom. The bedspreads had burn holes and the shower handle completely fell off. The first room smelled bad and had roaches on the bed so they moved us. The second room had roaches in the bathroom and all the other problems i mentioned.

2025-10-07 via Nuitee
D
Debi partner
4
Pros:

We had cockroaches in our room. We told them at checkout & they did reimburse us via Expedia (you guys). They said you will be the ones that reimburse us. Anything I need to do?

2025-10-05 via Nuitee
J
Joseph
10
Pros:

The room was exceptionally clean and the bed was comfortable. The property itself was showing its age, but the rooms are nice.

2025-10-01 via Nuitee
J
Jadrian
4
Pros:

The room had not been properly cleaned. The tub was dirty. There was hair in and around the tub. There were roaches in the room as well. The secure lock was broken

2025-10-01 via Nuitee
S
Susan
6
Pros:

This hotel was clean, but in need of repairs. There is no cable TV and local reception was spotty. The room itself was ok but very basic. The staff was friendly and helpful, and the shuttle to airport was very good. For the price, it was okay, but would stay elsewhere next visit to St Louis.

2025-09-27 via Nuitee
C
Charles
6
2-star hotel, convenient to STL airport
Pros:

Affordable hotel near the airport. It's also very near major highways and a train track, and our room was on that side so it could have been quieter.

When we first came in, the entire first floor, and a little in the room itself, had a lingering odor of cigarette smoke. I assume the entire hotel is not smoke-free.

The large gap under the door to the room, and the curtain that did not fit flush with the wall, made the room quite bright after our eyes adjusted to the dark.

We were a bit let down by the free breakfast - there were not even doughnuts, bagels or yogurts (although there was a waffle maker, toaster and two cereal options).

On the good side, the price was reasonable and there is a free shuttle to/from the airport, and the mattress was very comfortable so we slept as well as possible given the jet lag.

2025-09-22 via Nuitee
R
Ronald
4
Pros:

The room was adequate but the AC was very noisy and there was the "thrum" of other machinery outside.

2025-09-21 via Nuitee
R
ROBERT
10
Pros:

Room was very clean. Comfortable bed

2025-09-18 via Nuitee
D
Danielle
8
Pros:

The hotel in general looked kinda old but the room was ok. Sheets were clean bed was comfy .

2025-09-15 via Nuitee
T
Tanial
8
Pros:

For the location and the price can’t complain to much, do wish they would update and figure out a solution for the cigarette smell. Other than that my 24 hours in the city was a nice trip. Staff was friendly and helpful.

2025-09-13 via Nuitee
W
William pet
2
Pros:

Was told pet friendly but was not. Request full refund

2025-09-09 via Nuitee
M
Marla
4
Pros:

Uncomfortable bed, filthy floors, had to change rooms due to broken shower. Sheets were clean, convenient airport shuttle and parking

2025-09-03 via Nuitee
G
Gary
6
Service poor
Pros:

The hotel itself was just ok. The shuttle service was so slow. Waited over 45 minutes twice.

2025-09-02 via Nuitee
D
Dylan
6
Pros:

Pros:
Water got super hot
Bed was incredibly clean and comfortable
Room was really big!!
Shuttle service was on time and the guy was nice
Cons:
People were making noise all night every night
Shower was kinda gross
Vending machines are all over the place and different ones so it took me like 20 minutes of walking around to find one that sold water
Kinda smelled like weed everywhere

Overall good place to sleep if you have earplugs and an overnight layover!

2025-08-31 via Nuitee
J
Julian
2
Not so good
Pros:

Kind of clean. Found a lot of water on the floor coming from the AC unit and was given towels to clean it up. Room smelled of mold.

2025-08-26 via Nuitee
S
Symatha
2
Terrible hotel
Pros:

Read all the reviews. I booked this hotel for 2 nights, we only stayed here one night.
First room bottom floor, the window lock was broken, the front desk did move to another room. Second room, well This place is terrible. The beds are like sleeping on a roll away cot. The room smells just like a smoking lounge. The breakfast well there was apples, oranges and cereal. The tub You will also want to wear shoes in the shower. I won't get a refund for the second night I didn't stay, but I am hoping they put the 100.00 deposit back on my card. Why they ask for a deposit for a hotel that is totally falling apart is beyond me.
We stayed the baymount in the next over.

2025-08-24 via Nuitee
E
elton friends
6
Pros:

Its ok

2025-08-24 via Nuitee
B
Blake
2
Do not book here.
Pros:

Worst hotel I ever stayed at. Dirty. Customer service was non existent. Room was 90* when I checked in. Didn’t get lower then 80 by next day. Paid for parking to airport with shuttle service. When I got back from trip they didn’t have a shuttle running like I was told. So cost me an Uber. Just pay the extra couple bucks and get a good hotel and parking from a place that’s reliable.

2025-08-22 via Nuitee
S
Sara
10
Pros:

Well lit areas

2025-08-21 via Nuitee