Super 8 by Wyndham Houston/Brookhollow NW

Hotels
•
Super 8
6.5 (266 reviews)
5655 West 34th Street , Houston , US
+1 713-396-3894

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Affordable / good price
Convenient location / close to work
Some rooms very clean and looked new
AC works well
Helpful staff reported by some guests
Pool present (used for events)
Comfortable rooms for resting
Cons:
Cockroaches reported in multiple rooms
Rooms not always cleaned / sheets not changed
Rude or unfriendly reception staff; at least one serious staff incident
Breakfast poor or missing (only granola bars / no breakfast as indicated)
Advertised amenities (pool, laundry) sometimes inaccessible
No soda/snack machine
Wet floors and occasional room damage (burn holes)

Categories

Cleanliness
2.5
Multiple guests reported cockroaches, uncleaned rooms (sheets not changed), burn holes in bedding and wet floors; a few guests mentioned clean/exterior or a very clean-looking room, but cleanliness issues are a recurring severe complaint.
Service
3.5
Several reports of rude or unfriendly reception staff and at least one serious escalation (refund/cops); a minority of guests described helpful or professional reception, so service is mixed but leans negative.
Location
9
Multiple comments calling the location convenient, 'close to work' and highlighting good nearby food options; location is a strong positive across reviews.
Room Quality
8.5
Several guests praised rooms as very clean, looked new, AC working well and 'beautiful room'; however some reported problems (burn holes, roaches, double-booking incidents) so quality is variable but often good.
Amenities
6.5
Amenities are inconsistent: pool exists and was used in at least one event, but multiple guests said advertised amenities (pool, laundry) were inaccessible; lack of vending/snack machine also noted.
Value for Money
9
Several guests explicitly called the stay affordable and fairly priced; positive mentions of price and nearby food options support a high value score.
Food and Beverage
3
Frequent complaints about breakfast quality and availability: described as only granola bars, 'no breakfast as indicated', or insufficient options — food is a clear weak point.
Overall Experience
10
Mixed but polarized experiences: while a subset of guests reported severe problems (cockroaches, rude staff, booking issues), many others reported comfortable, affordable stays with good rooms and location. Balancing the positive stays and the frequent but not universal severe complaints yields a higher aggregated overall experience score for typical guests who did not encounter the worst issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location:
Situated just 10 km from Memorial Park, Super 8 by Wyndham Houston/Brookhollow NW offers a prime location for both leisure and business travelers.

Comfortable Accommodation:
Guests can enjoy air-conditioned rooms equipped with essential amenities such as a desk, TV, and private bathroom. The hotel also provides bed linen, towels, and family rooms for a comfortable stay.

Modern Amenities:
With a 24-hour front desk, business center, and free WiFi, guests can stay connected and productive throughout their visit. Additionally, the barbecue facilities and fridge in each room add convenience and value to the stay.

Experience convenience and comfort at Super 8 by Wyndham Houston/Brookhollow NW. Book your stay now for a memorable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.5
Based on 266 reviews
Cleanliness: 2.5
Service: 3.5
Location: 9
Room Quality: 8.5
Amenities: 6.5
Value for Money: 9
Food and Beverage: 3
Overall Experience: 10
P
Percy Levelle • family_with_children • us
10
2026-11-01 • via Nuitee
M
Moacir Tadeu • solo_traveller • br
2
Too Many cockroaches
Cons:

There was so many cockroaches in my room, that they moved me to another room

2026-10-23 • via Nuitee
M
Mia • couple • us
10
2026-10-17 • via Nuitee
L
Layes • couple • us
3
2026-10-14 • via Nuitee
B
Brittany • couple • us
8
2026-10-13 • via Nuitee
J
Jairo • family_with_children • us
10
2026-10-08 • via Nuitee
C
Charles • couple • us
8
2026-09-19 • via Nuitee
O
Omoegbele • couple • us
10
2026-09-10 • via Nuitee
J
Jasmeet • solo_traveller • in
3
2026-09-08 • via Nuitee
M
Mia • couple • us
10
2026-09-07 • via Nuitee
J
Johnnie • couple • us
5
Affordable stay at a convenient location. Priced fairly.
Pros:

Rooms and facilities were well put. Definitely a comfortable stay for resting. Decent convenient location.

Cons:

Property advertises amenities such as pool and laundry but neither were accessible during my stay.

2026-09-06 • via Nuitee
O
Omotosho • couple • us
10
2026-09-03 • via Nuitee
J
Janie • couple • us
1
2026-09-03 • via Nuitee
M
Michael • couple • us
10
2026-08-24 • via Nuitee
J
Juan • couple • us
5
Pros:

Exterior clean

Cons:

Disappointed, was told they clean the rooms on second day. Well, they put in fresh towels, but did not change sheets or clean the room.
When I advised them, got the look like I was being a bother. The bedspread and blanket had burn holes .

2026-08-18 • via Nuitee
G
Gail • extended_group • us
6
Good
Pros:

The ac work really good

Cons:

Continual. Breakfast. Was. Terrible. Granola bars. Only.

2026-08-17 • via Nuitee
C
Crespin • couple • us
8
2026-08-17 • via Nuitee
C
Cristian • couple • us
9
2026-08-05 • via Nuitee
K
Katy • family_with_children • de
4
Enttäuschend
Cons:

Es begrüßten uns zwei Kakerlaken im Zimmer.
Das Frühstück waren Müsliriegel in einem trostlosen Raum.

2026-07-25 • via Nuitee
D
Diego • couple • us
9
Pros:

Cleaning

Cons:

The floors is always wet

2026-07-25 • via Nuitee