Super 8 by Wyndham Houston/Brookhollow NW

Hotels
•
Super 8
6.6 (361 reviews)
5655 West 34th Street , Houston , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Fax/photocopying
Facilities for disabled guests
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Tranquil environment
Comfortable beds
Cons:
Poor cleanliness
Lack of amenities
Unsafe location

Categories

Cleanliness
5.35
Several reviews mentioned that rooms were dirty, with issues like roaches and blood on the floor.
Service
8.35
While staff was noted as helpful, rude behavior was mentioned at check-in.
Location
5.85
Concerns about safety and homeless individuals around the area were raised.
Room Quality
7.35
Rooms were described as comfortable, but several had issues such as humidity.
Amenities
6.85
Basic amenities were available, but some guests had complaints about the lack of Wi-Fi and hot water.
Value for Money
6.85
Views on value vary, with dissatisfaction regarding breakfast offerings.
Food and Beverage
5.35
Many reviews mentioned a lack of breakfast options despite being promised.
Overall Experience
6.85
Mixed experiences were reported, leading to an average but overall disappointing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:36

Property Description

Convenient Location:
Situated just 10 km from Memorial Park, Super 8 by Wyndham Houston/Brookhollow NW offers a prime location for both leisure and business travelers.

Comfortable Accommodation:
Guests can enjoy air-conditioned rooms equipped with essential amenities such as a desk, TV, and private bathroom. The hotel also provides bed linen, towels, and family rooms for a comfortable stay.

Modern Amenities:
With a 24-hour front desk, business center, and free WiFi, guests can stay connected and productive throughout their visit. Additionally, the barbecue facilities and fridge in each room add convenience and value to the stay.

Experience convenience and comfort at Super 8 by Wyndham Houston/Brookhollow NW. Book your stay now for a memorable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.6
Based on 361 reviews
Cleanliness: 5.35
Service: 8.35
Location: 5.85
Room Quality: 7.35
Amenities: 6.85
Value for Money: 6.85
Food and Beverage: 5.35
Overall Experience: 6.85
E
Emmanuel • solo_traveller • ca
1
Cons:

No breakfast as indicated
Receptionist was unfriendly

2026-05-08 • via Nuitee
W
White • solo_traveller • us
10
2026-05-08 • via Nuitee
S
Samah • solo_traveller • us
2
Pros:

The location was close to the station

Cons:

The staff was sooooo rude, The announcement was saying it's included breakfast and when I asked him. He started to shout at me saying that I am arguing and when I showed him my booking instead of apologizing for me, he said in a rude tone *bring your keys and I will refund you the money * while if he was calm and diplomatic , I'd accept the mistake happening by the advertisement but his bad attitude let me leave the hotel with three kids at night. Moreover, there was no laundry soap to buy from the reception they will ask you to go outside far place to buy. Pls hire normal and nice people.

2026-05-02 • via Nuitee
C
Crespin • couple • us
9
2026-04-28 • via Nuitee
I
Isabella • couple • us
10
Overall, it was a decent and convenient stay for the price.
Pros:

The location was convenient and easy to access. The room was clean, and the check-in process was smooth. Staff were friendly and helpful, and the overall stay was comfortable for a short trip.

2026-04-27 • via Nuitee
M
Maverick • couple • us
10
2026-04-27 • via Nuitee
L
Lucas • solo_traveller • us
10
2026-04-27 • via Nuitee
M
Mia • solo_traveller • us
10
2026-04-27 • via Nuitee
C
Coleman • solo_traveller • us
1
it was fine but my girlfriend has been ate up by bugs
Cons:

the bugs .

2026-04-25 • via Nuitee
H
Hillary • couple • us
10
2026-04-24 • via Nuitee
B
bennett • solo_traveller • us
9
Good stay with clean rooms and helpful staff.
Pros:

The staff was friendly and helpful. The rooms look newly renovated, clean, and comfortable. Check-in was smooth and the location is convenient.

Cons:

There was a small issue during the stay, but the staff handled it quickly and professionally.

2026-04-17 • via Nuitee
C
Carter • solo_traveller • us
10
Comfortable stay with newly renovated rooms and quick support when needed.
Pros:

Front desk team was very welcoming and responsive. The newly renovated rooms felt fresh and modern, and everything was well maintained. Easy access to nearby restaurants was plus

Cons:

Nothing major to complain about, overall it was a smooth and pleasant stay.

2026-04-17 • via Nuitee
K
Kimberly-Rose • family_with_children • us
4
Pros:

It's quiet

Cons:

I BOOKED FOR A KING AND WHEN I GOT THERE THEY GAVE MY ROOM AWAY AND GAVE ME A HANDICAP ROOM WITH DOUBLE BEDS N THE ROOM WAS NOT CLEAN STUFF ON THE FLOOR N THE SHOWERHEAD WAS BROKEN PLUS THE REFRIGERATOR WASN'T WORKING EITHER OTHER THAN THAT IT WAS Cool I GUESS

2026-04-16 • via Nuitee
K
Katherine • couple • us
7
All in all not a really bad stay, we just expected better from Super 8 residences.
Pros:

Didn't eat breakfast here because there was a Denny's Restaurant, 3 doors down, where we could get a full breakfast. That was better for us because we are both diabetics. This property was only a few minutes from my appointment on the day that we left.

Cons:

Our room was not completely ready. No chair for desk. No lamps for night stands. No shelves or drawers in refrigerator. I killed 2 Cockroaches in the room. (One came from behind the television and the other was in the kitchen area.

2026-04-15 • via Nuitee
J
Jolene • couple • us
6
This place has changed over the years
Pros:

I honestly can’t say

Cons:

The customer was very rude& the other clerk didn’t understand English which caused conflict. Blood was on the bedding and bugs were in the 1st room before I was switched to a different room.

2026-04-14 • via Nuitee
A
ANEUDIS • solo_traveller • do
1
Una pesadilla en Houston
Pros:

NADA

Cons:

El lugar no es seguro, el área llena de homeless, al llegar huéspedes peleando en la entrada, el personal indiferente, no es un lugar seguro para hospedarse

2026-04-08 • via Nuitee
G
Guerra • family_with_children • us
10
Pros:

Front desk very nice

2026-04-03 • via Nuitee
B
Brigitte • couple • us
8
Our stay was a real good experience
Pros:

The comfort of the room & bed

Cons:

They don't serve breakfast

2026-04-02 • via Nuitee
L
luque • family_with_children • us
1
Cons:

Full of roaches

2026-03-31 • via Nuitee
H
Hawkins • family_with_children • us
8
2026-03-31 • via Nuitee