Super 8 by Wyndham Houston/Brookhollow NW

Hotels
Super 8
6.6 (375 reviews)
5655 West 34th Street , Houston , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Tranquil environment
Comfortable beds
Cons:
Poor cleanliness
Lack of amenities
Unsafe location

Categories

Cleanliness
5.35
Several reviews mentioned that rooms were dirty, with issues like roaches and blood on the floor.
Service
8.35
While staff was noted as helpful, rude behavior was mentioned at check-in.
Location
5.85
Concerns about safety and homeless individuals around the area were raised.
Room Quality
7.35
Rooms were described as comfortable, but several had issues such as humidity.
Amenities
6.85
Basic amenities were available, but some guests had complaints about the lack of Wi-Fi and hot water.
Value for Money
6.85
Views on value vary, with dissatisfaction regarding breakfast offerings.
Food and Beverage
5.35
Many reviews mentioned a lack of breakfast options despite being promised.
Overall Experience
6.85
Mixed experiences were reported, leading to an average but overall disappointing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:36

Property Description

Convenient Location:
Situated just 10 km from Memorial Park, Super 8 by Wyndham Houston/Brookhollow NW offers a prime location for both leisure and business travelers.

Comfortable Accommodation:
Guests can enjoy air-conditioned rooms equipped with essential amenities such as a desk, TV, and private bathroom. The hotel also provides bed linen, towels, and family rooms for a comfortable stay.

Modern Amenities:
With a 24-hour front desk, business center, and free WiFi, guests can stay connected and productive throughout their visit. Additionally, the barbecue facilities and fridge in each room add convenience and value to the stay.

Experience convenience and comfort at Super 8 by Wyndham Houston/Brookhollow NW. Book your stay now for a memorable Houston experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 375 reviews
Cleanliness: 5.35
Service: 8.35
Location: 5.85
Room Quality: 7.35
Amenities: 6.85
Value for Money: 6.85
Food and Beverage: 5.35
Overall Experience: 6.85
B
Blade solo_traveller us
8
Pros:

The price and the food selection in the area was great

Cons:

They did not have a soda or snack machine and they did not have a good breakfast selection 😠

2026-07-18 via Nuitee
J
Jorge couple us
10
2026-07-08 via Nuitee
J
Jorge solo_traveller us
10
2026-07-08 via Nuitee
F
Frank solo_traveller us
8
Pros:

Close to work.

Cons:

Breakfast wasn’t enough.

2026-07-07 via Nuitee
R
Romero couple us
8
2026-06-30 via Nuitee
R
Rivera couple us
9
2026-06-07 via Nuitee
L
Laura solo_traveller us
1
The worst Hotel ever!
Pros:

NOTHING!!

Cons:

I didn't like anything. As soon as I arrived all 3 emplyes was very rude time I walked thru the door. Get to my room finally and they done rented it for a hour previously before I got there terrible. Go down to the office to exchange rooms well the 3rd employee started arguing with Ted h me refunded my money and called the cops and lied to them. Long story short DO NOT GET A ROOM HERE. THERE CRAZY PEOPLE.

2026-06-02 via Nuitee
O
Omotosho couple us
10
2026-06-01 via Nuitee
O
Omotosho couple us
10
I enjoyed my staying
Pros:

Cleaning

Cons:

Receptionist are professional

2026-06-01 via Nuitee
C
Candi family_with_children us
10
Pros:

Clean, staff was very helpful, they have a pool event gave xtra time because if kids. N our kate check in...

Cons:

N/A

2026-05-31 via Nuitee
M
Mrs Ruthie solo_traveller us
10
It worked for my liking 👍 and rest
Pros:

Everything was great

Cons:

Can't complain

2026-05-30 via Nuitee
B
Brenda family_with_children us
8
2026-05-29 via Nuitee
C
Courtney couple us
8
2026-05-21 via Nuitee
J
Jose francisco solo_traveller us
1
pésimo
Pros:

son persona frías i topes

Cons:

la atención al cliente

2026-05-17 via Nuitee
C
Cortez couple us
5
2026-05-11 via Nuitee
E
Emmanuel solo_traveller ca
1
Cons:

No breakfast as indicated
Receptionist was unfriendly

2026-05-08 via Nuitee
W
White solo_traveller us
10
2026-05-08 via Nuitee
S
Samah solo_traveller us
2
Pros:

The location was close to the station

Cons:

The staff was sooooo rude, The announcement was saying it's included breakfast and when I asked him. He started to shout at me saying that I am arguing and when I showed him my booking instead of apologizing for me, he said in a rude tone *bring your keys and I will refund you the money * while if he was calm and diplomatic , I'd accept the mistake happening by the advertisement but his bad attitude let me leave the hotel with three kids at night. Moreover, there was no laundry soap to buy from the reception they will ask you to go outside far place to buy. Pls hire normal and nice people.

2026-05-02 via Nuitee
C
Crespin couple us
9
2026-04-28 via Nuitee
M
Maverick couple us
10
2026-04-27 via Nuitee