Sugar Bay Club Suites & Hotel

Hotels
•
Independent
7.6 (129 reviews)
Basseterre, Frigate Bay, Basseterre, St. Kitts , Basseterre , KN
1-869-465-8037

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Facilities

Meeting rooms
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Cozy atmosphere
Cons:
Poor cleanliness and maintenance
Limited amenities

Categories

Cleanliness
6.24
The grounds are wasted with broken sidewalks and fountains.
Service
9.21
The staff are exceptionally nice and helpful; amazing friendly people encountered.
Location
8.25
Located near the happening scene, a good base to explore the island.
Room Quality
7.2
Spacious property mentioned, but a/c only in bedrooms.
Amenities
6.23
Jacuzzi not working, only one laundry dryer functional.
Value for Money
8.69
Budget friendly and cozy.
Food and Beverage
7.24
No restaurants on property, but plenty off property.
Overall Experience
7.71
Mixed feelings; enjoyed the stay, but many amenities need attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:57

Property Description

Outdoor Swimming Pools and Recreational Amenities
Dip into one of the 2 outdoor swimming pools or enjoy renting bicycles for some fun activities.

Dining Options
Indulge in Indian cuisine at Indian Summer, one of the 5 dining establishments, or grab a drink at the bar/lounge.

Convenient Amenities
Benefit from complimentary wireless internet, concierge services, and event facilities like conference space.

Located in Basseterre, Sugar Bay Club Suites & Hotel is by the ocean, within a 5-minute drive of Frigate Bay Beach and Frigate Bay. For a relaxing stay with great amenities, book your room now!

Important information:

  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SKB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.6
Based on 129 reviews
Cleanliness: 6.24
Service: 9.21
Location: 8.25
Room Quality: 7.2
Amenities: 6.23
Value for Money: 8.69
Food and Beverage: 7.24
Overall Experience: 7.71
B
Brown • solo_traveller • gb
8
Pros:

Location. Quiet. Air conditioning efficient.

Cons:

Room a little tired

2026-04-30 • via Nuitee
L
Leonardo Mattioli • couple • it
9
2026-04-19 • via Nuitee
F
Ferdinand • couple • bb
9
2026-04-10 • via Nuitee
M
Moneyfuso • couple • de
8
Pros:

The first room was not nice at all. Dark, facing walls when sitting outside and personal items were stolen from our balcony. The next room was much better, facing the garden.

Cons:

Management did not care, when we reported the missed items. Not a slite sorry or understanding, how dissapointing it was for us.

2026-04-08 • via Nuitee
S
Shannon • couple • gb
4
Alight
Pros:

Location was nice

Cons:

Staff where abit funny and still waiting on my security deposit to come back

2026-04-05 • via Nuitee
B
Bence • solo_traveller • hu
10
2026-04-03 • via Nuitee
C
Charleen • solo_traveller • tt
6
Pros:

The location is perfect. Walking distance to restaurants, coffee shops, supermarkets, and the Frigate Bay beach. Short drive to the airport and ferry terminal in Basseterre, and the Timothy Hill attraction is very close. You can walk, but it's along the highway. It's very easy to get a taxi, even without the help of the hotel staff. The taxi stand is a short walk from the hotel.
The room was very spacious and clean, equipped with a very nice kitchen... microwave, fridge, coffee maker, kettle and stove, with cutlery. It was a nice surprise.

Cons:

The only downside for me was the presence of those noisy lizards associated with the Caribbean. As a Caribbean national myself, I really dislike them, but in the tropics with beautiful weather and flowering plants, I suppose it's expected.

2026-03-23 • via Nuitee
Z
Zaher • couple • us
9
2026-03-22 • via Nuitee
J
Josanne • family_with_children • tt
8
It was super enjoyable and I hope to do it again.
Pros:

The location was great. There was a small grocery store and lots of restaurants to choose from.

Cons:

It was a bit of a walk from the bathable beach.

2026-03-20 • via Nuitee
Y
Yuliya • couple • us
10
2026-03-15 • via Nuitee
W
wendy • extended_group • us
9
Pros:

Staff was very nice. Clean, quiet and grounds were well manicured

2026-03-11 • via Nuitee
V
Valentina • solo_traveller • it
9
2026-03-11 • via Nuitee
K
Kenneth • couple • gb
8
Very pleasant and good value for money
Pros:

Great room, very comfy bed, coffee machine and fridge.
Gardens and pools well maintained and plenty of sun beds

Cons:

No bar, restaurant or coffee shop

2026-03-09 • via Nuitee
G
Grigoriy • couple • kz
10
2026-03-03 • via Nuitee
K
kariuki • solo_traveller • ke
9
2026-03-01 • via Nuitee
D
Deborah • couple • gb
7
Sugar bay 2026
Pros:

I was happy with the location. Especially as its close to all the shops and food establishments. Lovely people. The cottages are lovely and cleaned every morning. Gardens are looked after very well.

Cons:

The only thing's that would have been nicer is if the beach was cleared of the seaweed, even if just a little by the opening and repair to the entrance in to the beach itself as the steps are a little dangerous. Also there could be some shelves in the warddroves in the cottages as the one top level is really and too hight to reqach without stepping on a chair.
But overall we loved it at sugar bay.

2026-02-22 • via Nuitee
G
Grigoriy • solo_traveller • kz
5
2026-02-10 • via Nuitee
Y
Yvonne • solo_traveller • ca
9
It was a peaceful hotel, no loud music at night. I would go back there in a heartbeat. Perhaps the rough ocean water is
Pros:

The location is perfect. I had a sea view room looking right at the sea. The staff were super friendly, the room was big and comfortable with all the amenities you could want: small fridge, microwave and coffee maker. The patio came with basic furniture and the bed was a king and very comfortable and the room was cleaned daily. The main pool was lovely and there were several smaller ones as well. The beach was right there but I did not want to swim in that rough water, but the beach was very walkable. Also, although the hotel has no restaurant, there are numerous choices of restaurants within walking distance.

Cons:

Although the location beach side is perfect, it comes with the usual problems of deterioration from the constant assault of the salt air. Some blocks are being renovated, but some parts still need some upgrading/ renovating. Rust is a major problem which they need to keep up with.

2026-02-08 • via Nuitee
C
Chris • couple • us
8
2026-01-29 • via Nuitee
M
Mats • couple • se
8
2026-01-29 • via Nuitee