Sugar Bay Club

Hotels
7.8 (299 reviews)
341 Basseterre, Frigate Bay St Kitts , Frigate Bay , kn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent location near shops, restaurants and attractions
Clean, well-maintained grounds and cottages
Spacious rooms with kitchen facilities (microwave, fridge, coffee maker)
Friendly staff reported by many guests
Pools, gardens and plenty of sun beds
Cons:
No on-site bar/restaurant or limited F&B options
Some rooms are tired/old and variably maintained
Reports of theft and unhelpful management response
Occasional operational issues (delayed security deposit returns)
Beach access/seaweed and a damaged beach entrance in places

Categories

Cleanliness
8.6
Multiple guests report rooms, cottages and grounds are clean and well maintained (daily cottage cleaning, manicured gardens); a few minor wildlife nuisances (lizards) mentioned but overall cleanliness is praised.
Service
7
Staff are frequently described as friendly and helpful, but there are notable service failures reported (management indifferent to a theft report, delays in returning security deposits), producing a mixed but slightly above-average service perception.
Location
9
Repeatedly highlighted as a major positive: close to shops, restaurants, supermarkets, and within walking distance of Frigate Bay; good taxi access and convenient for local attractions.
Room Quality
7.5
Rooms are often spacious and equipped with kitchen facilities and comfortable beds, but several guests note some rooms are tired/old and one report of a poorly situated room where belongings were taken; overall mixed-to-positive.
Amenities
8.5
On-site amenities like pools, sun beds, gardens and in-room kitchens (microwave, fridge, coffee maker) are appreciated; however some reviews note lack of internal hotel services in places and requests for small improvements (wardrobe shelves, beach entrance repair).
Value for Money
7.3
Opinions split: some guests find it good value, others feel it is too expensive for what is offered (older/worn aspects and limited on-site services), producing a slightly below-target value score.
Food and Beverage
6
Several guests point out there is no on-site bar or restaurant/coffee shop (though there are many nearby options); limited on-site F&B options lower the score.
Overall Experience
8.5
Most guests enjoyed their stay (good location, clean grounds, comfortable rooms), though a minority experienced serious issues (theft, unhelpful management, beach access/seaweed). Net impression is positive with some notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:22

Property Description

Luxurious Accommodations

Club Sugar Bay offers air-conditioned rooms with stunning garden, pool, or ocean views. Each room includes a private terrace or balcony, along with modern amenities for a comfortable stay.

Culinary Delights

Indulge in a variety of culinary experiences at our on-site restaurant, serving delectable Indian, Asian, and international dishes. Unwind with a refreshing drink at the bar and savor the flavors of the island.

Convenience and Adventure

With a tour desk, babysitting services, shops, and an ATM on-site, your every need is catered to. Explore the exciting activities nearby such as snorkeling and boat trips, or venture out to popular attractions like The Strip and Fairview Greathouse.

Book now to experience the perfect blend of relaxation and adventure at Sugar Bay Club!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SKB

Location

Guest Reviews

7.8
Based on 299 reviews
Cleanliness: 8.6
Service: 7
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7.3
Food and Beverage: 6
Overall Experience: 8.5
U
Ulysse • solo_traveller • us
7
Pros:

Le lieu est bien parce que tu peux marcher et y aller partout pour la plupart.

Cons:

Cest un peu vieux mais c'est bon pour les gens qui ont besoin d'un endroit de petit prix . C'est comme un quality inn trois étoile. Je crois qu'ils font une rénovation de l'établissement.

2026-08-14 • via Nuitee
B
Browne • solo_traveller • ag
8
Pros:

It was a central location where everything can be found. Shops, restaurants, everything

Cons:

The only negative was breakfast, Lunch nor dinner was included with this stay. But don't worry there are lots of food stops very close by. The biggest issue was the smell of the seaweed. So strong you can smell it slightly in the rooms.

2026-08-12 • via Nuitee
A
Anderson • couple • bb
8
Enjoyable.
Pros:

I did not take the breakfast since it was off the premises.

2026-08-10 • via Nuitee
E
Erica • solo_traveller • ag
7
2026-07-06 • via Nuitee
Y
Yaser • couple • ae
1
Pros:

لا انصح به

Cons:

‏سيئ

2026-06-24 • via Nuitee
A
Abriyana • couple • kn
9
2026-05-23 • via Nuitee
A
Alessio • solo_traveller • it
6
Pros:

la estancia estuvo ok. Personal amable y buena ubicación, tranquila, y en area con muchos bares y restaurantes y supermercados.

Cons:

Establecimiento viejo, desgastado y sin servicios en su interior. Demasiado caro para lo que ofrece.

2026-05-13 • via Nuitee
B
Brown • solo_traveller • gb
8
Pros:

Location. Quiet. Air conditioning efficient.

Cons:

Room a little tired

2026-04-30 • via Nuitee
L
Leonardo Mattioli • couple • it
9
2026-04-19 • via Nuitee
F
Ferdinand • couple • bb
9
2026-04-10 • via Nuitee
M
Moneyfuso • couple • de
8
Pros:

The first room was not nice at all. Dark, facing walls when sitting outside and personal items were stolen from our balcony. The next room was much better, facing the garden.

Cons:

Management did not care, when we reported the missed items. Not a slite sorry or understanding, how dissapointing it was for us.

2026-04-08 • via Nuitee
S
Shannon • couple • gb
4
Alight
Pros:

Location was nice

Cons:

Staff where abit funny and still waiting on my security deposit to come back

2026-04-05 • via Nuitee
B
Bence • solo_traveller • hu
10
2026-04-03 • via Nuitee
C
Charleen • solo_traveller • tt
6
Pros:

The location is perfect. Walking distance to restaurants, coffee shops, supermarkets, and the Frigate Bay beach. Short drive to the airport and ferry terminal in Basseterre, and the Timothy Hill attraction is very close. You can walk, but it's along the highway. It's very easy to get a taxi, even without the help of the hotel staff. The taxi stand is a short walk from the hotel.
The room was very spacious and clean, equipped with a very nice kitchen... microwave, fridge, coffee maker, kettle and stove, with cutlery. It was a nice surprise.

Cons:

The only downside for me was the presence of those noisy lizards associated with the Caribbean. As a Caribbean national myself, I really dislike them, but in the tropics with beautiful weather and flowering plants, I suppose it's expected.

2026-03-23 • via Nuitee
Z
Zaher • couple • us
9
2026-03-22 • via Nuitee
J
Josanne • family_with_children • tt
8
It was super enjoyable and I hope to do it again.
Pros:

The location was great. There was a small grocery store and lots of restaurants to choose from.

Cons:

It was a bit of a walk from the bathable beach.

2026-03-20 • via Nuitee
Y
Yuliya • couple • us
10
2026-03-15 • via Nuitee
W
wendy • extended_group • us
9
Pros:

Staff was very nice. Clean, quiet and grounds were well manicured

2026-03-11 • via Nuitee
V
Valentina • solo_traveller • it
9
2026-03-11 • via Nuitee
K
Kenneth • couple • gb
8
Very pleasant and good value for money
Pros:

Great room, very comfy bed, coffee machine and fridge.
Gardens and pools well maintained and plenty of sun beds

Cons:

No bar, restaurant or coffee shop

2026-03-09 • via Nuitee