Hawthorn Suites by Wyndham Louisville East

Hotels
Wyndham Hotels & Resorts
8.6 (1053 reviews)
751 Cypress Station Drive , Louisville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Nice room size
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Inconsistent service
Aging facilities

Categories

Cleanliness
8.06
Multiple comments indicated issues with cleanliness, including dirty carpets and unclean bathrooms.
Service
8.53
Most guests found the staff pleasant, though there were concerns about knowledge and engagement.
Location
9.57
Many reviews praised the convenient and excellent location of the hotel.
Room Quality
8.02
Rooms received mixed reviews, with mentions of outdated features and issues with specific amenities.
Amenities
8.05
Amenities like the pool and breakfast were discussed but had mixed reviews.
Value for Money
8.51
Most guests felt they received a fair value for their stay given the location.
Food and Beverage
9.06
Guests generally enjoyed the food, with some comments about mixed quality.
Overall Experience
9.03
Despite some negative experiences, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:57

Property Description

Suite Comfort and Convenience

Featuring a kitchenette and flat-screen cable TV, Hawthorn Suites by Wyndham Louisville East ensures a comfortable stay for all guests. Select suites even come with fully equipped kitchens for added convenience.

Evening Socials and Leisure Amenities

Indulge in the evening social hour from Monday to Thursday, a perfect way to unwind after a busy day. Take a dip in the heated indoor pool, relax in the hot tub, or utilize the on-site business center. Guests also have access to a modern fitness center and a convenient launderette.

Nearby Attractions

Located just a short drive from popular attractions like the Louisville Slugger Museum & Factory, the Muhammad Ali Center, and the Kentucky Derby Museum, there's plenty to explore near Hawthorn Suites by Wyndham Louisville East.

Experience comfort and convenience at Hawthorn Suites by Wyndham Louisville East - book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1053 reviews
Cleanliness: 8.06
Service: 8.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 9.03
V
Vicki couple us
8
Comfortable and good value.
Pros:

Appreciated that the property was dog friendly.

2026-04-14 via Nuitee
N
N family_with_children us
5
Cons:

Old building and old carpets

2026-04-13 via Nuitee
K
Kristen couple us
10
2026-04-13 via Nuitee
D
Danny solo_traveller us
8
Pros:

Very comfortable and quiet. Staff was great.

Cons:

As an older facility the rooms lack outlets for some devices.

2026-04-12 via Nuitee
S
Shelly couple us
8
2026-04-11 via Nuitee
K
Kevin family_with_children us
9
2026-04-11 via Nuitee
S
Sharon Kay couple us
10
2026-04-06 via Nuitee
C
Coley family_with_children us
10
2026-04-06 via Nuitee
R
Rebecca family_with_children us
10
2026-04-05 via Nuitee
B
babanezhad family_with_children us
4
2026-04-04 via Nuitee
V
Vanessa family_with_children us
10
2026-04-02 via Nuitee
C
Chris solo_traveller us
10
2026-04-01 via Nuitee
M
Mary couple us
10
A wonderful relaxing stay!
Pros:

Very nice staff. Clean and spacious room. Safe

Cons:

An earlier pool opening would be better

2026-03-30 via Nuitee
W
Weagant family_with_children us
10
Family vacation
Pros:

Very clean, nice staff, pool was nice, room was big and beds were comfortable. Breakfast was really good too.

Cons:

They need more than 1 person running the breakfast buffet area. The one person they had couldn't keep up with keeping it stocked. She was a little rude at times but I think it was because she was tired.

2026-03-30 via Nuitee
S
Schmid family_with_children us
10
Was a great place
Pros:

Everything only thing I can say is I was suppose to be getting a credit for my room of my prior stay of another stay and booking once again did not stand by there word

2026-03-30 via Nuitee
B
Brittany couple us
9
We were really pleased with our stay and will be back next year!
Pros:

The breakfast buffet was a bonus! We were so excited to enjoy it. Location was awesome, restaurants and shopping all around and it was a safe and nice area.

Cons:

Hot tub was out of order without informing us before our trip or letting us know at the front desk when we checked in. The people above us were obnoxious and loud all through the night into the morning.

2026-03-30 via Nuitee
C
C.List family_with_children us
7
Pros:

The staff and location

Cons:

The pool needs to be fixed .

2026-03-30 via Nuitee
D
Donald family_with_children us
10
Great place
Pros:

The room was clean and had plenty of room to relax. The breakfast was good and so was the coffee.

Cons:

No complaints.

2026-03-29 via Nuitee
D
dawn couple us
8
Big Room, Cold AC, Functional Bath and Kitchen but need better mattress and pillows and linens
Pros:

Suite is nice, I booked 2 Queen Beds but got 1 King Bed. Big Bathroom, Nice Kitchen with dishes. Microwave worked, Fridge was cold. Furniture a little dated but plenty of it, nice desk, everything comfortable. AC went down to 60 at night which was great but the bed was bouncy and the pillows were lumpy and terrible. Fix the bed and linens and you have an Excellent Property.

Cons:

Suite is nice, I booked 2 Queen Beds but got 1 King Bed. Big Bathroom, Nice Kitchen with dishes. Microwave worked, Fridge was cold. Furniture a little dated but plenty of it, nice desk, everything comfortable. AC went down to 60 at night which was great but the bed was bouncy and the pillows were lumpy and terrible. Fix the bed and linens and you have an Excellent Property.

2026-03-29 via Nuitee
L
Lisa couple us
10
Great location, even better accommodations!
Pros:

The property was so close to restaurants and shopping, but tucked away in a quiet area. The suite was large and super comfortable. The breakfast buffet was excellent. Will definitely stay here again!

Cons:

Nothing!

2026-03-26 via Nuitee