Hawthorn Suites by Wyndham Louisville East

Hotels
•
Wyndham Hotels & Resorts
8.6 (1116 reviews)
751 Cypress Station Drive , Louisville , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Nice room size
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Inconsistent service
Aging facilities

Categories

Cleanliness
8.06
Multiple comments indicated issues with cleanliness, including dirty carpets and unclean bathrooms.
Service
8.53
Most guests found the staff pleasant, though there were concerns about knowledge and engagement.
Location
9.57
Many reviews praised the convenient and excellent location of the hotel.
Room Quality
8.02
Rooms received mixed reviews, with mentions of outdated features and issues with specific amenities.
Amenities
8.05
Amenities like the pool and breakfast were discussed but had mixed reviews.
Value for Money
8.51
Most guests felt they received a fair value for their stay given the location.
Food and Beverage
9.06
Guests generally enjoyed the food, with some comments about mixed quality.
Overall Experience
9.03
Despite some negative experiences, many enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:57

Property Description

Suite Comfort and Convenience

Featuring a kitchenette and flat-screen cable TV, Hawthorn Suites by Wyndham Louisville East ensures a comfortable stay for all guests. Select suites even come with fully equipped kitchens for added convenience.

Evening Socials and Leisure Amenities

Indulge in the evening social hour from Monday to Thursday, a perfect way to unwind after a busy day. Take a dip in the heated indoor pool, relax in the hot tub, or utilize the on-site business center. Guests also have access to a modern fitness center and a convenient launderette.

Nearby Attractions

Located just a short drive from popular attractions like the Louisville Slugger Museum & Factory, the Muhammad Ali Center, and the Kentucky Derby Museum, there's plenty to explore near Hawthorn Suites by Wyndham Louisville East.

Experience comfort and convenience at Hawthorn Suites by Wyndham Louisville East - book your stay now for a memorable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1116 reviews
Cleanliness: 8.06
Service: 8.53
Location: 9.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 9.03
F
Fethiye Damla • couple • us
10
2026-09-19 • via Nuitee
R
Ricky • family_with_children • us
9
Will stay here again when in the area!
Pros:

Room was very clean! TV didn't work in the bedroom, but we didn't reprot till check out. So no big deal. Breakfast was good. Staff was friendly. Beds were fairly comfortable.

2026-09-14 • via Nuitee
H
Heather • family_with_children • us
8
2026-09-08 • via Nuitee
S
Shynoina • family_with_children • us
10
2026-09-03 • via Nuitee
R
Rita • couple • us
10
2026-09-03 • via Nuitee
P
Peter • family_with_children • us
2
It was not worth the stay
Pros:

The hotel location is good and easily accessible.

Cons:

1.The hotel is poorly maintained.
2. The carpet is very very dirty, both on the hallway and the hotel rooms.
3. Bad odor in the rooms.
4. Breakfast is terrible. Over ripped bananas and rotten apples. No varieties. Bread and eggs
5. Do not pay extra for the Kitchen area unless you plan to bring your own kitchen ware.
6. Not to mention the pool which never got to open

2026-08-30 • via Nuitee
R
Robert • couple • us
9
Good value,great location; also great if you bring your pet/service animal. We would stay here again
Pros:

We didn't get up for the breakfasts, so can't comment on it. The location was great -- quiet area, but close to everything --- mall, interstate, eating places. The King suite was nice. We liked having a "living room" area and a separate bedroom area with a door. The people I encountered were very nice and accommodating. We found plenty of nice, grassy area to walk pets/service animals if you have one. I liked that there were plates/cups/glasses to use (but in-room eating utensils were lacking in quantity/variety). You could ask for most anything extra from the front desk.

Cons:

We didn't find any installed USB ports, so if you didn't bring your own device/power bar to plug into a USB, you'll have to procure one somehow. The lamps in the rooms are mediocre brightness, but the bathroom and mini-kitchen area had excellent bright lighting. If you plan to prepare a meal/eat in the rooms, bring your own knives/silverware/plasticware. Our room only had 2 soup spoons. You can also ask for other utensils from the desk. Our phone didn't work, and I was told there was some upgrade/maintenance going on, and the phones were affected. It's inconvenient that you have to take the elevator downstairs to ask the desk person a question. No dishwasher if you use the plates/cups, etc, so be prepared to handwash everything you use.

2026-08-26 • via Nuitee
M
Mark • couple • us
8
2026-08-24 • via Nuitee
C
clements • couple • us
2
overall not a happy stay with all the problems
Pros:

nice location, comfortable bed

Cons:

ran out of toilet paper and tissue, wall blower, hit with air right in sleepers head and face,, worst was key to door, would not open door unless you spent five to ten minutes trying, ya really. asked for help , was told to jiggle the handle, this did not help, will not be back if some problems continue, Bill

2026-08-17 • via Nuitee
S
SHARON • couple • us
9
Pros:

Convenience

2026-08-17 • via Nuitee
J
Josh • solo_traveller • us
6
2026-08-10 • via Nuitee
S
Serhii • family_with_children • us
8
Pros:

The breakfast was pretty good!

Cons:

Fair enough , and good price

2026-08-10 • via Nuitee
M
Mikayle • family_with_children • us
10
Pros:

Welcoming and clean

Cons:

Some of the staff was nasty/rude or lacked knowledge about their job !

2026-08-03 • via Nuitee
M
Ms.Grinch • solo_traveller • us
7
Pros:

I loved the size of the room and the location

Cons:

We found cockroaches the morning we were leaving they were on the floor and on counter. The pool was closed

2026-08-02 • via Nuitee
M
Mohammad-Reza • solo_traveller • de
8
Pros:

Für ein Standart USA Hotel vollkommen in Ordnung

Cons:

Ungewöhnlich unfreundliches und teilnahmsloses Personal. Kennt man so überhaupt nicht aus den USA.

2026-08-02 • via Nuitee
K
Krassovsky • solo_traveller • us
6
It’s not bad but not great
Pros:

Convenient location

Cons:

Breakfast items ran out and I had to tell the staff about it. W/o items for several days. 2 staff persons, especially one was very unfriendly and not very customer service oriented. Strange that maintenance would have a day off. Toilet broke. Had to go downstairs for a bowel movement.

2026-07-21 • via Nuitee
T
Tina • family_with_children • us
9
2026-07-20 • via Nuitee
K
Kayla • family_with_children • us
1
Horrible.
Pros:

Nothing.

Cons:

Everything.

2026-07-20 • via Nuitee
J
Justin • solo_traveller • us
8
2026-07-17 • via Nuitee
A
Antonio • extended_group • us
10
2026-07-17 • via Nuitee