Fairfield Inn & Suites by Marriott Ottawa Kanata

Hotels
•
Fairfield Inn
8.5 (600 reviews)
578 Terry Fox Drive , Ottawa , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and comfortable rooms
Cons:
Breakfast quality
Minor cleanliness complaints

Categories

Cleanliness
8.14
Guests noted the rooms and common areas were clean, but some minor complaints were raised.
Service
9.11
Staff were frequently described as friendly and helpful, contributing positively to the overall experience.
Location
9.15
Conveniently located near attractions and restaurants, appreciated by several guests.
Room Quality
8.6
Rooms were noted as clean and comfortable, with some complaints about room amenities.
Amenities
8.13
Basic amenities were met, but some specific offerings like breakfast options disappointed some guests.
Value for Money
8.59
General perception of value is satisfactory, though some were looking for lower prices.
Food and Beverage
7.64
Breakfast offerings were seen as underwhelming, impacting the overall food experience.
Overall Experience
8.61
Despite minor complaints, guests enjoyed their stay and would return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:02

Property Description

Complimentary Daily Breakfast: Start your day right with a delicious breakfast on us at Fairfield Inn & Suites by Marriott Ottawa Kanata.

Modern Amenities: Stay connected with free WiFi, take a dip in our indoor pool, or break a sweat in our fitness centre during your stay.

Convenient Location: Explore Ottawa with ease - we're just a short drive away from Canadian Tire Centre, Rideau Canal, Byward Market, and Ottawa International Airport.

Book your stay now at Fairfield Inn & Suites by Marriott Ottawa Kanata for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 600 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
R
robbie • family_with_children • ca
8
Excellent
Pros:

Excellent

Cons:

All good

2026-02-13 • via Nuitee
O
Osigwe • couple • tr
5
Pros:

It was decent I thought the plates could be better

Cons:

It was too rowdy, with kids and parents causing a mess

2026-02-10 • via Nuitee
K
Kelly • couple • ca
9
2026-01-27 • via Nuitee
C
Christopher • couple • ca
9
Very positive.
Pros:

Great location, a short walk to the Canadian Tire Centre. The breakfast was really good to but you need to eat between 6-9am.

Cons:

There wasn't anything we didn't like. Was pretty much exactly what we were expecting and were not dispapointed.

2026-01-20 • via Nuitee
F
Francis • couple • ca
9
Excellent and great front desk
2026-01-19 • via Nuitee
G
Gilles • couple • ca
8
Agréable
Pros:

Très bien endroit propre et agréable

Cons:

Rien en particulier

2026-01-19 • via Nuitee
J
Julie • family_with_children • ca
4
Pros:

Distance du centre videotron à pied

Cons:

Enfants très bruyants qui nous empêchent de dormir, cour cris et donnent des coups sur les murs dans le corridor jusqu'à 2h du matin!!! ils avaient des parties d'hockey vendredi et samedi soir pauvre nous... insupportable !!

2026-01-19 • via Nuitee
M
Maryse • couple • ca
8
Tout est bien qui finit bien!
Pros:

Super service du service à la clientèle afin de régler problématique avec clients de la chambre d'à côté

Cons:

Tout était parfait pour le prix, même plus...

2026-01-19 • via Nuitee
P
Paul • couple • sg
8
Great value for money. You can pay a lot more for the same in other locations in Kanata and Ottawa. I would stay here ag
Pros:

Friendly staff. The breakfast was simple but adequate, met our expectations. We chose this hotel so that we could walk to the NHL game but we found that it was quite a good location for shopping and restaurants as well.

Cons:

Nothing we didn’t like. For the price and location, it delivered what we expected.

2026-01-18 • via Nuitee
S
Surbhi • extended_group • ca
10
2026-01-15 • via Nuitee
K
Kimberly • family_with_children • ca
10
2026-01-15 • via Nuitee
B
Barbara • couple • ca
7
2026-01-11 • via Nuitee
A
Alexandra • couple • ca
10
2026-01-07 • via Nuitee
M
Marcel • extended_group • de
10
Cons:

Frühstück kann man sich schenken

2026-01-07 • via Nuitee
J
John • extended_group • ca
7
Pros:

Convenient location to the Canadian tire centre close to shops and restaurants

Cons:

Noisy- hockey tournament in the city
No control over noise
Didn’t complain but did tell staff

2026-01-05 • via Nuitee
B
Brady • family_with_children • ca
9
Great location, great customer service and very good buffet breakfast, all at a good price point!
Pros:

The upgraded room at no additional cost was spectacular!

Cons:

No electric blanket option.....just kidding, it was a cold January evening! 😄

2026-01-04 • via Nuitee
W
Wasi Ur • solo_traveller • us
9
2026-01-01 • via Nuitee
J
Judy • couple • ca
7
Staff friendly and helpful. Would come back . Would like a cheaper price., but understand the times
Pros:

Good

Cons:

Hotel lobby coffee often lukewarm and by time you go to your room or get your breakfast it is cold.

2025-12-22 • via Nuitee
N
Nick • couple • ca
10
Great place if you're going to the game!
Pros:

Perfectly situated for Ottawa Senators games. Basic, clean and perfect for a one night stay.

2025-12-20 • via Nuitee
J
Joanne • couple • ca
10
Pros:

Good location.

Cons:

Temperature of water in shower - not hot.

2025-12-19 • via Nuitee