Embassy Suites By Hilton Toronto Airport

Hotels
Embassy Suites Hotels
8.7 (3155 reviews)
262 Carlingview Drive , Toronto , ca

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Confusing entrance
Parking fees
Heating issues

Categories

Cleanliness
8.19
Mixed sentiments, some cleanliness concerns noted by guests.
Service
9.06
Staff are frequently mentioned as friendly and helpful.
Location
9.1
Convenient location near the airport, with easy access to transportation.
Room Quality
8.55
Rooms are generally described as spacious and comfortable.
Amenities
8.58
Good amenities, including a gym and breakfast as mentioned by guests.
Value for Money
8.54
Perceived as good value, especially considering the proximity to the airport.
Food and Beverage
8.59
Complimentary breakfast is rated highly, with a good dining experience.
Overall Experience
8.97
Overall positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 17:59

Property Description

Luxurious All-Suite Accommodations
This Embassy Suites By Hilton Toronto Airport boasts a 24-hour fitness centre and is conveniently located near restaurants and a golf club. The suites offer modern amenities such as complimentary WiFi, HDTV, and a wet bar. Guests can upgrade to two-room suites for additional comfort and stunning views.

Exceptional Dining and Services
Start your day with a complimentary breakfast and unwind at the evening reception. The hotel features a cozy lounge, daily room service, and convenient facilities like covered parking and a business center. Enjoy a comfortable and hassle-free stay with attentive service.

Prime Location and Nearby Attractions
Situated close to Pearson Airport, this hotel provides a complimentary shuttle service. Explore Toronto's attractions including the Congress Centre, Woodbine Racetrack, downtown, and Canada's Wonderland. Experience convenience and luxury at its best during your stay.

Book now for an unforgettable experience at Embassy Suites By Hilton Toronto Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 30 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3155 reviews
Cleanliness: 8.19
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.97
F
Fanny couple cr
10
Buenisima opción
Pros:

El servicio de shuttle y la habitación realmente grande y cómoda, y también el desayuno estaba espectacular.

Cons:

Todo nos encantó!

2026-06-27 via Nuitee
V
Vladimir couple ca
9
2026-06-27 via Nuitee
Y
Yolanda solo_traveller jm
10
Pros:

Value for money, cost was reasonable. It was exactly as advertised. Room was clean and spacious. Bed was comfortable, had a wonderful view of the airport. Very convenient to have TV in living area and bedroom. Appreciate the snacks/fruit for person with early flights. Restaurants are in walking distance. Highly recommend stay here. 👌

Cons:

Stay was too short, didn't get to try the breakfast my flight was early.

2026-06-26 via Nuitee
A
Ahmed couple ch
7
Reception staff were a let down
Pros:

I recently stayed at Embassy Suites and came away with mixed feelings about the experience.

The hotel’s location near the airport is undoubtedly its strongest feature. The complimentary shuttle service runs every 30 minutes, is easy to find, and takes only around five minutes to reach the hotel, making it very convenient for travellers.

However, there were several frustrations from the outset. Despite the parking garage being almost empty, guests are charged CAD 30 per night for parking. On arrival, the check-in system was down, so we were unable to access our room and had to leave our luggage in storage until the system was restored.

The lobby is modern, spacious, and comfortable, with attractive water features and plenty of seating. Our suite was equally impressive: clean, modern, and spacious, with a great view of the runway. The blackout blinds worked well, and the air conditioning was powerful, although it became quite noisy when the fan was running continuously.

Unfortunately, the problems continued once we reached our room. The fire alarm was emitting a constant low-battery warning beep. Attempts to contact housekeeping and reception by phone went unanswered, forcing us to return to reception in person to report the issue. It then took approximately 20 minutes for someone to arrive and replace the battery.

The room itself was well equipped with a safe, hairdryer, ironing board and iron, tea and coffee-making facilities, a fridge, and complimentary bottled water. Unfortunately, the fridge was not working on the first day, leaving the water warm. The USB charging ports were also outdated and unable to charge newer devices such as an iPhone 17.

The bathroom was spotless, with a powerful shower and good-quality towels. The bed was very comfortable, with soft pillows and clean, crisp bedding.

Breakfast was disappointing. The selection was limited and lacked variety.

Cons:

Full review above

2026-06-26 via Nuitee
M
Micheline solo_traveller ca
10
2026-06-26 via Nuitee
H
Harald couple de
9
2026-06-25 via Nuitee
S
Scott extended_group ca
7
Enjoyed the stay, But need to up their game
Pros:

Location and room size!

Cons:

One chef making omelettes with 20 people waiting.

2026-06-25 via Nuitee
T
Tamara solo_traveller ch
5
Würde nicht nochmals gehen
Pros:

Die Betten waren bequem.

Cons:

Länger schlafen als 7:30 war nicht möglich. Das Hotel war sehr ringhörig. Die Putzfrauen haben sich auf den Korridoren laut zugebrüllt und man hat jedes mal gehört als der Lift kam (Ton für die Erreichung der Etage).
Auch das mit dem Shuttel vom Flughafen zum Hotel war schwierig. Der Fahrer hielt kaum an und fuhr vorbei ohne richtig anzuhalten. Erst als wir beinahe auf die Strasse sprangen hielt er an und liess uns mitfahren.

2026-06-25 via Nuitee
A
A. Gustav S. couple za
9
Pros:

Airport Transfers. Guest invitation for drinks.

2026-06-24 via Nuitee
M
Margrethe solo_traveller dk
10
Perfekt😃
Pros:

Tæt ved lufthavnen. Sødt personale. Shuttlebus til lufthavnen, hvorfra man nemt kom til togstationen og derfra til centrum og Niagara Falls.

Cons:

Vi har ikke noget at klage over.

2026-06-24 via Nuitee
M
Michelle solo_traveller us
7
2026-06-23 via Nuitee
A
AGNESE extended_group it
9
Ok per le nostre esigenze
Pros:

Tutto ok
Colazione super
Divano letto un po scomodo e da fare

Cons:

Divano letto da migliorare

2026-06-23 via Nuitee
G
Gabriel Inyang family_with_children nl
6
Average
Pros:

decent hotel for proximity to airport

Cons:

bed comfort

2026-06-23 via Nuitee
R
Richard solo_traveller nz
1
Will not ever set foot in that place again, way to tick someone off
Pros:

Getting a much better service and smiles from staff at a competing establishment.

Cons:

The staff were very rude when their machines were malfunctioning and wouldn't accept my card, so I had to make other arrangements for the night - then they had the audacity to charge me for the room despite the counter staff telling me they cannot do this. A refund would likely be too much to ask....I am livid to be out of pocket for something that I did not use.

They also failed in their listing to mention anything about $150 incidentals charge.

For the record the machines worked perfectly fine at the competing establishment.

Watch out that they don't try and scam you as they have me.

2026-06-22 via Nuitee
O
Orlanj couple ca
10
Exquisite
Pros:

Very spacious room- room clean - close to airport - close to restaurant -

Cons:

N/A

2026-06-22 via Nuitee
B
Björn family_with_children de
9
We had a pleasant stay
Pros:

The empoyees are very nice.

Cons:

The only negative point is the couch bed. The mattress is to thin, so we could not sleeped well on it.

2026-06-22 via Nuitee
J
Jamaica family_with_children ca
8
Thank you, I appreciate and we love the experience.
Pros:

The breakfast was superb, it exceeded our expectations.

Cons:

I don’t know, but it could be better.

2026-06-22 via Nuitee
H
Hussain solo_traveller bd
8
Pros:

Clean and easy checking and Check out.

2026-06-22 via Nuitee
M
Mr Nath solo_traveller ca
10
2026-06-21 via Nuitee
V
Viktoriya couple ua
10
2026-06-21 via Nuitee