Best Western Allatoona Inn & Suites

Hotels
•
Best Western
7.7 (384 reviews)
5663 Highway 20 Northeast , Cartersville , US
+1 770-386-1569

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenience
Cleanliness (reported by some guests)
Staff
Breakfast
Good customer service
Good stay
Cons:
Unclean rooms (reported by at least one guest)
Floor not properly mopped
Traffic noise / external entry
External-only room entry
Unexpected higher room fee

Categories

Cleanliness
6
Mixed sentiment: one guest praised cleanliness while another reported rooms were not clean and noted the floor had not been properly mopped.
Service
9.7
Positive: multiple mentions of excellent staff and great customer service; guests highlighted helpful service.
Location
6
Negative: at least one guest reported constant traffic noise outside the room door and an external entry that increased disturbance.
Room Quality
6.5
Negative-to-mixed: reports of rooms not being clean and having external-only entry; some guests found the room quality below expectations.
Amenities
7.7
Standard quality for this hotel tier.
Value for Money
6.7
Below average: at least one guest noted the final room fee was significantly higher than the original quote.
Food and Beverage
9.5
Positive: breakfast was specifically praised by a guest.
Overall Experience
9.5
Generally positive: most guests reported a good stay with strong service and breakfast, though isolated reports of cleanliness and unexpected fees impacted some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:35

Property Description

Convenient Location
Located off Interstate 75 at Exit 290, the Best Western Garden Inn in Cartersville is the ideal choice for travelers wanting easy access to the Tellus Science Museum and other local attractions.

Comfortable Accommodations
Each room at the Best Western Garden Inn features modern amenities such as a 37-inch flat-screen TV, microwave, and refrigerator. Upgrade to a room with a spa bath for an extra touch of luxury during your stay.

Business and Leisure Facilities
Whether you're here for work or relaxation, take advantage of the on-site business center and outdoor pool. Unwind in the lobby with a complimentary newspaper, making your stay at the Georgia Best Western Garden Inn and Suites truly enjoyable.

Experience comfort and convenience at the Best Western Garden Inn - book your stay today!

Important information:

The pool will be closed from until March 2019.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 7.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
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Guest Reviews

7.7
Based on 384 reviews
Cleanliness: 6
Service: 9.7
Location: 6
Room Quality: 6.5
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 9.5
Overall Experience: 9.5
W
Wanda Holloway Auto • couple • us
9
Pros:

Convince, cleanliness, staff , breakfast

Cons:

As in every hotel I have ever stayed in I doubt that the floor g he ad been mopped and Rinsed. Other than that everything was great

2026-10-30 • via Nuitee
K
Keri • couple • us
8
2026-10-29 • via Nuitee
B
bontrelll • Business
10
Good
Pros:

I love it it was a good stay great customer service everything was good

2026-07-11 • via Tripadvisor
R
Road64821262382 • Family
2
Horrible
Pros:

Rooms were not clean and external entry only. Noise was horrible with traffic moving constantly outside of room door. Room fee to original quote was very much higher.

2026-06-11 • via Tripadvisor
C
Cathy
4
Pros:

The room was ok. The area around the rooms was very sketchy. There were people in their vehicles all night playing loud music.

2025-10-13 • via Nuitee
K
Kim
2
Pros:

Have stayed at this property regularly on oor way south every year, but Hotel has become very rundown over the past few years. The rooms were not very clean and dated. The staff was friendly enough, but not overly eager to speak.
Our room was in the back of the building, ground level, there was a lot going on in the parking lot and nearby rooms all night long. A vehicle sat outside our door with rap music playing all night. The area didn't feel safe, and would not stay there again.

2025-10-12 • via Nuitee
• couple • us
8
2025-10-04 • via Nuitee
S
Sarah • family_with_children • us
10
Great stat. We’ll book there again!!!
Pros:

It was clean and beautifully landscaped.

Cons:

Just a few minor repairs were left to do.

2025-09-28 • via Nuitee
N
Nicolas
4
Pros:

I don't really have any complaints about this hotel, it just wasn't anything special. The room was clean for the most part but I noticed that it didn't look like they were bothering to clean behind the bathroom door as the flooring there was really dusty. There were a few small things that could have used some maintenance, like some places on the wall and ceiling that could use some touch up paint, etc. The breakfast wasn't bad. They had scrambled eggs, sausage bagels, waffles, cereal, etc.

2025-09-17 • via Nuitee
J
jo • partner
10
Pros:

Price was right. Too close to interstate. Don't know if I'll sleep tonight.

2025-09-07 • via Nuitee
D
Derrick • family_with_children • us
4
Pros:

Location

Cons:

T.v didn't work, cant control AC,

2025-09-01 • via Nuitee
T
Trever • family
8
Pros:

I like the convenience of the location which was most important for this particular trip

2025-08-14 • via Nuitee
A
April • couple • us
6
OK place to stay just avoid the smoking rooms
Pros:

We stayed here one night before traveling the next day. It was close to where we needed to be to pick others up and it was much cheaper than other hotels in the area. The staff I dealt with was very pleasant. It was fine for one night.

Cons:

I was surprised that they had smoking rooms. We picked one of those as my husband smokes, but we were kind of sorry we did that. While it was convenient for him to be able to smoke inside, he ended up preferring to go outside as the room was just too small and it just ended up being too much. And of course the room smelled of smoke when we checked in. I mean not surprising as it was a smoking room, but in the end neither of us liked it. I will say that they did reach out to make sure that we did in fact want a smoking room. Also, the condensation from the mini fridge made the carpet in front of it wet.

2025-08-11 • via Nuitee
M
Marsh • family_with_children • us
10
Nice stay
Pros:

Friendly staff, clean room, decent breakfast. Close to soccer fields and main roads.

Cons:

Couldn't figure out room microwave!

2025-08-11 • via Nuitee
C
Carmen
10
Pros:

I like it everything

2025-08-11 • via Nuitee
B
Brenda
8
Nice hotel
Pros:

Comfortable bed, well lit, and felt safe.

2025-08-03 • via Nuitee
R
Road62837133727 • Couples
10
Cost
Pros:

The Hotel was very clean. I believe I could have gotten a better deal with my military discount walking in off the street. I will use TripAdvisor again but check the rates directly with hotel.

2025-08-01 • via Tripadvisor
E
Eric • solo_traveller • us
10
2025-07-27 • via Nuitee
A
Althea
8
Pros:

Loved the breakfast. Property need more gabage bins outside.

2025-07-22 • via Nuitee
K
Kmlindy • Family
6
Good value
Pros:

Nothing fancy, but perfect for the price. Staff was very friendly, check in was fast and easy. Beds were comfy and room wasn’t cramped. Breakfast was fine, especially since it’s including in the room rate. Entrance can be a little confusing because you have to pull into the gas station lot to enter hotel parking lot. Easy access from I-75.

2025-07-19 • via Tripadvisor