Best Western Prime Inn & Suites

Hotels
•
Best Western
8.2 (152 reviews)
1702 North Broadway , Poteau , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Very clean rooms/property
Comfortable beds
AC/rooms cool quickly
Good area / easy access
Great ice machine
Fitness equipment available
Fair price
Friendly/understanding check-in staff (many mentions)
Cons:
Breakfast limited/low variety
Pool locked/unavailable
Some staff were rude/unhelpful at checkout
Half-size pillows
At least one report of tub not draining
Inconsistent service across shifts

Categories

Cleanliness
9
Multiple reviewers called the property or room 'clean' or 'cleanest overall'; cleanliness is a clear positive.
Service
7.8
Mixed service: several mentions of friendly, patient check-in staff and helpful staff, but also complaints about rude workers and unfriendly checkout staff.
Location
9.2
Called a 'good area' with 'easy access'—location is consistently noted positively.
Room Quality
7.5
Rooms cooled quickly and beds were often described as comfortable, but issues noted (half-size pillows, at least one report of uncomfortable beds, and a tub that wouldn't drain).
Amenities
8
Mixed amenities: a great ice machine and usable fitness room were noted, but the pool was reported locked/unavailable by a guest.
Value for Money
8.7
Described as a 'fair price' by a reviewer; overall value sentiment leans positive.
Food and Beverage
6.8
Breakfast received criticism (worse than other stays at the brand, low variety of fruit and yogurt).
Overall Experience
8.6
Overall sentiment skews positive due to cleanliness, comfortable rooms, helpful staff at check-in and fair pricing, tempered by service inconsistencies and some amenity/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Amenities
Best Western Prime Inn & Suites offers a perfect blend of comfort and convenience with an outdoor pool, fitness centre, and free Wi-Fi. The rooms are equipped with modern amenities such as a flat-screen TV, microwave, refrigerator, and coffee machine.

Relaxation and Convenience
Indulge in relaxation at the hot tub or seek assistance from the 24-hour front desk at Poteau Days Inn & Suites. Enjoy a hassle-free stay with free parking and vending machine facilities available on-site.

Explore Nearby Attractions
Conveniently located just 6 miles from Canaval Mountain and a short drive from Choctaw Country Club, our hotel is the ideal choice for both leisure and business travelers. Book now for an unforgettable stay at Best Western Prime Inn & Suites.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSM

Location

Guest Reviews

8.2
Based on 152 reviews
Cleanliness: 9
Service: 7.8
Location: 9.2
Room Quality: 7.5
Amenities: 8
Value for Money: 8.7
Food and Beverage: 6.8
Overall Experience: 8.6
J
Joseph • solo_traveller • us
10
Pros:

Fast check in and out, quite room

2026-11-01 • via Nuitee
V
Victor • family_with_children • us
8
2026-10-13 • via Nuitee
L
Limon • family_with_children • us
10
Great
Pros:

Cleanest overall

Cons:

N/A

2026-10-13 • via Nuitee
C
Carly • couple • us
8
2026-10-12 • via Nuitee
R
Roger • couple • us
9
It let us say goodbye to a loved one
Pros:

Clean room , AC , ground floor , great ice machine , fair price.

Cons:

The breakfast was better at most best westerns we have stayed at. the fruit and yogurt were low variety.

2026-09-06 • via Nuitee
C
Camilla • solo_traveller • us
9
Pros:

Nice and clean

2026-08-27 • via Nuitee
E
Emilene • solo_traveller • us
5
Pros:

Check in was good. The staff at that point were friendly and helpful.

Cons:

Pool was not available to use, door was locked. That is one of the main reasons I chose this place over others in the area and then didn't get to use it. Staff at checkout was not friendly or helpful.
Also beds weren't that comfortable and didn't like the half size pillows.

2026-08-16 • via Nuitee
B
Beam • solo_traveller • us
1
Pros:

...

Cons:

Rude workers, tub wouldn't drain the pillows are cut in half, will not be staying here again

2026-07-21 • via Nuitee
J
Julie • solo_traveller • us
10
Pros:

Room was nice & cooled down quickly. It was nice not having to fight the room getting warm during the night. The beds were very comfortable.

2026-07-05 • via Nuitee
R
Rains • couple • us
8
2026-06-05 • via Nuitee
A
Amber • family_with_children • us
10
I was having issues with checking in and they was so understanding and patient…I forgot to get names but they were amazi
Pros:

Nice and clean…good area

2026-06-01 • via Nuitee
M
Medders • couple • us
10
The fitness center was small, but had dumbbells and three different cardio machines. No excuse to not workout. Staff was
Pros:

Friendly staff, easy access, great amenities that matched what was listed online

2026-05-25 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-05-23 • via Nuitee
D
Danielle • extended_group • us
1
2026-05-08 • via Nuitee
C
Cyle • solo_traveller • us
9
2026-05-04 • via Nuitee
P
Paige • solo_traveller • us
9
2026-04-26 • via Nuitee
G
Gregor Cloerkes • solo_traveller • de
8
2026-04-19 • via Nuitee
R
Robert • family_with_children • us
10
We Stay at Prime When in Poteau
Pros:

The room was clean. The complimentary breakfast was balanced with healthy fruit, eggs, (boiled and scrambled patties), yogurt, milk, and juice. Sugary cereals and packaged sugary oatmeal were available for the kids I suppose. I searched the basket for plain oatmeal but found none. There's also a waffle maker some guests were using to make good-smelling waffles. And a toaster if you prefer toast.

Cons:

Rose pleasantly greeted me at the check-in desk and efficiciently registered me. I was about 30 minutes early for the 3:00 check-in time and only intended to let the desk know that we were in town. Rose said "no problem " and gave me keys so we unloaded and left for our family visit. Kudos to Rose for her kind accommodation!!

2026-04-08 • via Nuitee
R
Rickey • solo_traveller • us
10
2026-03-19 • via Nuitee
P
Philip • couple • us
1
Cons:

I tried repeatedly to get a refund, and no one would help me. I should have at least received a partial refund, but the hotel staff is either incompetent or crooked.

2026-03-17 • via Nuitee