Cottons Hotel and Spa

Hotels
8 (2367 reviews)
Manchester Road , Knutsford , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good spa facilities
Cons:
Cleanliness issues
Subpar food quality

Categories

Cleanliness
5.89
Multiple mentions of dirty rooms and filthy areas impacted the experience.
Service
9.86
Staff were consistently described as friendly, professional, and responsive to issues.
Location
8.9
Convenient location near Knutsford for guests needing access, though not mentioned in detail.
Room Quality
6.85
Issues with cold rooms and unclean conditions influenced the score.
Amenities
8.88
Spa facilities and general amenities were praised despite some negative experiences.
Value for Money
7.84
Some reviews pointed out poor food quality and pricing.
Food and Beverage
6.89
Multiple reviews criticized the food quality and service during meals.
Overall Experience
8.86
Mixed feedback but overall the experience was satisfactory for many guests, despite several drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious 4-Star Hotel Near Cheshire Town

Convenient Location: Situated near major motorways, ideal for exploring Manchester, Chester, and Liverpool. Only 8 miles from Manchester Airport.

Fine Dining and Wellness: Enjoy AA Rosette restaurant with seasonal dishes. Relax at the spa with pool, hot tub, sauna, and steam room. Gym and spa treatments available.

Modern Rooms and Event Spaces: Stylish rooms with flat-screen TVs and air conditioning. Perfect for events with purpose-built meeting rooms.

Book your stay at Cottons Hotel & Spa for a memorable experience!

Important information:

The Health & Fitness facilities can be used for an additional cost. Access must be scheduled in advance.

Bookings of over 10 rooms will be subject to different cancellation policies and different terms and conditions.

Please note from 1 March, We have adult-only swim times and family swim times available, please call to book your space with the hotel.

Please note that children's breakfasts are charged at an additional rate and are not included in the room rate.

In order to avoid disappointment, advance reservations for breakfast and dinner are advised, with both operating on a booking system.

Please contact the hotel once you have made your bedroom reservation to book in your times for all these facilities. Note there is an additional charge for use of all leisure facilities.

Dogs are accepted on site at an extra charge and upon request.

There is a fee for early check-in and a late check-out, please contact the hotel for more details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 14 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 14 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2367 reviews
Cleanliness: 5.89
Service: 9.86
Location: 8.9
Room Quality: 6.85
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 8.86
M
Mark couple gb
3
Disappointing, the hotel is tired looking
Pros:

Location is great, we were working in Knutsford so the hotel is ideal. We use it every week for business meetings but hadn’t previously stayed. Reception area, bar and parking are all ok.

Cons:

Door to our bathroom was rotting at the bottom. You could smell the damp in the bathroom from the shower curtain. The shower is an over bath one and tile grout is old and dirty (room 224) . There is also a standard door between that and room 222. There is no noise insulation so we were woken at 0630 by the neighbours who talked continuously, took numerous phone calls and left their alarm running. They were so loud they sounded like they were in the room with us. We shared this with the staff. At breakfast we ordered two poached eggs and had the rest of breakfast with us on the table ready to be eaten. They took 15 mins to arrive and then four times staff came over and tried to keep giving us poached eggs on toast. Clearly no communication between the staff taking place. Watched staff walk over a guests jacket that had dropped to the floor and never thought to pick it up.

2026-03-14 via Nuitee
J
Jenovic family_with_children gb
10
2026-03-14 via Nuitee
I
Ian couple gb
8
2026-03-13 via Nuitee
M
MissNatashaMellor💗 family_with_children gb
5
2026-03-13 via Nuitee
L
Leah couple gb
10
2026-03-13 via Nuitee
A
Abbi solo_traveller gb
10
Pros:

Really lovely property, staff were really friendly and the bar was well stocked.

2026-03-13 via Nuitee
R
Rob couple gb
9
2026-03-12 via Nuitee
G
Gary family_with_children es
10
2026-03-11 via Nuitee
P
paul couple gb
7
generally good
Pros:

very clean

Cons:

lacked ambiance

2026-03-11 via Nuitee
S
Stephen couple fr
8
Pros:

Comfortable room, good breakfast, good restaurant.

2026-03-10 via Nuitee
L
Lauren solo_traveller gb
9
2026-03-10 via Nuitee
C
Colin family_with_children gb
9
2026-03-09 via Nuitee
J
Joanne couple gb
9
2026-03-09 via Nuitee
W
Wayne couple gb
10
2026-03-08 via Nuitee
L
Lorraine solo_traveller gb
10
Excellent hotel close to Knutsford
Pros:

Stayed here for 6 nights for husbands work and to house hunt in the area. The staff are amazing, so friendly and will do anything for you. A great location near Knutsford and easy access to train station and neighbouring towns. The food in the restaurant is really good, with buffet breakfast and dinner is outstanding. Just a really chilled vibe - enjoyed staying here.

2026-03-08 via Nuitee
A
alesha couple gb
4
Pros:

I just thought it was very mediocre

Cons:

I didn’t feel very clean in there and it is so not worth the money to be honest I was expecting more from a night in knutsford that should have been £175 that’s a hell of a lot of money for mediocre services and the spa was nothing special at all

2026-03-05 via Nuitee
A
Alex couple gb
9
Relaxing
Pros:

Love this place. I travel to the North West on business and this hotel provides a great value place to stay. With spa on site and amazing staff it’s a no brainer.

2026-03-04 via Nuitee
J
Jane couple gb
8
2026-03-04 via Nuitee
L
Lauren couple gb
10
Very comfortable and relaxing. Will definitely stay again!.
Pros:

The hotel was so clean and rooms were to a very high standard. Staff were very friendly and professional. Cannot rate the hotel and staff highly enough

Cons:

Nothing as everything was over and above expectations

2026-03-03 via Nuitee
J
jane couple gb
10
Brilliant
Pros:

Lovely welcome and happy polite staff.

2026-03-03 via Nuitee