Cottons Hotel and Spa

Hotels
8 (2720 reviews)
Manchester Road , Knutsford , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good spa facilities
Cons:
Cleanliness issues
Subpar food quality

Categories

Cleanliness
5.89
Multiple mentions of dirty rooms and filthy areas impacted the experience.
Service
9.86
Staff were consistently described as friendly, professional, and responsive to issues.
Location
8.9
Convenient location near Knutsford for guests needing access, though not mentioned in detail.
Room Quality
6.85
Issues with cold rooms and unclean conditions influenced the score.
Amenities
8.88
Spa facilities and general amenities were praised despite some negative experiences.
Value for Money
7.84
Some reviews pointed out poor food quality and pricing.
Food and Beverage
6.89
Multiple reviews criticized the food quality and service during meals.
Overall Experience
8.86
Mixed feedback but overall the experience was satisfactory for many guests, despite several drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious 4-Star Hotel Near Cheshire Town

Convenient Location: Situated near major motorways, ideal for exploring Manchester, Chester, and Liverpool. Only 8 miles from Manchester Airport.

Fine Dining and Wellness: Enjoy AA Rosette restaurant with seasonal dishes. Relax at the spa with pool, hot tub, sauna, and steam room. Gym and spa treatments available.

Modern Rooms and Event Spaces: Stylish rooms with flat-screen TVs and air conditioning. Perfect for events with purpose-built meeting rooms.

Book your stay at Cottons Hotel & Spa for a memorable experience!

Important information:

The Health & Fitness facilities can be used for an additional cost.

Bookings of over 10 rooms will be subject to different cancellation policies and different terms and conditions.

Please note our family swim times are 4pm -7pm.

Please note that children's breakfasts are charged at an additional rate and are not included in the room rate.

In order to avoid disappointment, advance reservations for dinner is advised.

We offer a cashless payment system and accept card payments only. This helps us provide a more seamless experience during your stay.

Please contact the hotel once you have made your bedroom reservation to book in your times for all these facilities. Note there is an additional charge for use of all leisure facilities.

Dogs are accepted on site at an extra charge and upon request.

There is a fee for early check-in and a late check-out, please contact the hotel for more details.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cottons Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 14 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 14 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2720 reviews
Cleanliness: 5.89
Service: 9.86
Location: 8.9
Room Quality: 6.85
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 8.86
E
Edward solo_traveller gb
7
Ok, not amazing, but for the price not bad.
2026-06-27 via Nuitee
J
Justin solo_traveller gb
8
Fab location
Pros:

Great location , and facilities

Cons:

Outdoor seating on main road

2026-06-26 via Nuitee
C
Claire couple gb
9
2026-06-26 via Nuitee
M
Mark solo_traveller gb
10
2026-06-25 via Nuitee
R
Robert solo_traveller gb
7
2026-06-25 via Nuitee
D
Dermaio couple gb
10
2026-06-24 via Nuitee
N
Nicola couple gb
5
Pros:

Brrakfast was lovley

Cons:

The room was very stuffy , tv would not turn off all night as my partner was asleep i didnt ring for someone to come to tge room , we waited 35 mins at check in desk at 10.30 pm
The bed was not comfortable as very soft .

2026-06-24 via Nuitee
R
Robinson solo_traveller gb
6
2026-06-24 via Nuitee
S
Sharon solo_traveller gb
8
A great hotel !
Pros:

Great location and well presented . Friendly helpful staff.

Cons:

Room on the 2nd floor very small window and hence very dark. Milk for the room was located down the corridor- alas it had run out. Would be better to have the milk in the room.

2026-06-23 via Nuitee
L
Lynn couple ca
9
We loved our stay in a very comfortable, well appointed room. Great location.
Pros:

We liked the spa like bathroom with a lovely deep bath and heated towel rails. Also the large corner sofa in the seating area and comfortable beds. Generous provisions of tea and coffee with carafes of fresh milk made available was a very nice touch. We had a very busy weekend with friends so didn’t have a chance to use the amenities or the restaurant but I’ve heard great things about both. The restaurant seemed to be very popular. Will have to come back.

Cons:

Our room wasn’t serviced during our two night stay. I don’t know if it was an oversight or if we were supposed to request it. Several items such as the robes, toiletries had little notes indicating that they could be purchased to take home. Perhaps this was just to dissuade guests from helping themselves.

2026-06-23 via Nuitee
R
Richard couple gb
9
Amazing value for money given the facilities available. Friendly staff and nice bar area.
Pros:

I've stayed here a couple of times now and it doesn't disappoint. Great facilities including spa / gym and a nice bar area. the staff are always very friendly. Amazing value for money given the facilities and general cleanliness / size of rooms etc.

Cons:

All good

2026-06-22 via Nuitee
R
Ridgers extended_group gb
9
Great Hotel, location, rooms & staff
2026-06-22 via Nuitee
S
suzanne couple gb
10
2026-06-21 via Nuitee
J
Jane solo_traveller ie
2
Not happy
Pros:

Bar staff friendly but stopped serving early bed comfortable

Cons:

No house keeping for our 3 night stay no fresh linen towels or cleaning of room
no replacement on toiletries mold between tiles on bathroom and on ceiling rust on shower rails and corrosion on taps
Requested a twin and double room got two doubles
Food and drink was overpriced
No cash excepted

2026-06-21 via Nuitee
C
Caulfield solo_traveller ie
10
I love the Cottons
Pros:

Absolutely beautiful place with very attentive staff

Cons:

Absolutely nothing 👍

2026-06-21 via Nuitee
W
wezi solo_traveller gb
9
2026-06-20 via Nuitee
K
Katherine couple gb
10
2026-06-20 via Nuitee
L
Lisa extended_group gb
8
Had a lovely stay with family and friends the rooms could do with a bit more sound proofing.
Pros:

Location is perfect for a nice chilled weekend but I think if you're staying at the hotel access to the swimming pool and gym should be automatic. The breakfast was excellent.

Cons:

Facilities: swimming comes at an extra cost.

2026-06-20 via Nuitee
M
mark couple gb
9
2026-06-19 via Nuitee
E
Emily solo_traveller gb
8
Pros:

It was a lovely hotel, we had such a relaxing time!

2026-06-19 via Nuitee