GRAND ELYSEE Hamburg

Hotels
8.9 (3722 reviews)
Rothenbaumchaussee 10 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Poor breakfast organization
High parking costs

Categories

Cleanliness
8.15
Several mentions of cleanliness issues, especially with room service and overall room condition.
Service
9.65
Generally positive remarks about service from staff, noted as friendly and helpful.
Location
9.65
Convenient location near city center and congress center is praised.
Room Quality
9.15
Rooms are spacious and comfortable with good bedding mentioned positively.
Amenities
8.65
Spa and pool facilities received good remarks, though some issues reported with unpleasant odors.
Value for Money
8.65
Pricing seems fair overall, but there are mentions of high costs for certain services.
Food and Beverage
8.15
Breakfast quality and organization received negative comments, although the variety was questioned.
Overall Experience
9.15
Overall positive experience despite some issues, especially with breakfast service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:11

Property Description

Luxurious Amenities and Dining Options
Indulge in the luxurious spa, indoor swimming pool, and multiple dining venues including European specialties and live jazz at Grand Elysée.

Elegant and Spacious Rooms
Experience bright, elegantly furnished rooms with modern amenities, air conditioning, and entertainment systems for a comfortable stay.

Convenient Location
Located in Hamburg's Rotherbaum district, within walking distance to Alster Lake and Jungfernstieg shopping district, the hotel is also close to CCH Congress Centre and Dammtor Train Station.

Book now to experience the ultimate blend of luxury, comfort, and convenience at Grand Elysée Hamburg.

Important information:

If you are traveling with children, please inform the property in advance of their ages and number of child guests.

Please note that a maximum of 2 children can only be accommodated in the Penthouse Suite and Family Room categories. A maximum of one child can be accommodated in the Superior Double Room with Park View.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 14 years old stay for free when using an available extra bed.
    People 15 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3722 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 9.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 9.15
I
Inês Leite • couple • pt
10
Pros:

Gostei das instalações, localização , serviços,

2026-05-29 • via Nuitee
T
Tom • solo_traveller • de
8
2026-05-28 • via Nuitee
C
Charlotte • solo_traveller • de
9
2026-05-28 • via Nuitee
J
Javier • family_with_children • de
9
Pros:

Location, facilities, multiple restaurants.

2026-05-28 • via Nuitee
S
Susanne • couple • de
5
Das Hotel war erstklassig, der Service leider nicht auf Fünf-Sterne-Niveau.
Pros:

Die Lage war perfekt

Cons:

Das Personal schien im Frühstücksraum sowie in der Bar überfordert oder nicht perfekt für ein 5 Sterne Hotel geschult

2026-05-26 • via Nuitee
A
Andreas • couple • de
10
Rundum Perfekt
Pros:

Frühstück sehr gut und ausreichend
Nette Kellnerinnen und Kellner man merkt die Zufriedenheit der Mitarbeiter
Tolle Ausstattung
Zuvorkommend man kann den Alltag und Organisation völlig in die Hände des Hotels legen (Taxis wenn nicht vor dem Hotel werden umgehend gerufen)
am Abreisetag trotz Checkouts konnte man den Spabereich noch nutzen, Gepäck wurde in Obhut genommen.

Cons:

Keine negativen Punkte

2026-05-26 • via Nuitee
B
Bernd • couple • de
7
Cons:

Die Getränke n den Restaurants und der Bar sind zu teuer

2026-05-25 • via Nuitee
S
Séverine • couple • ch
10
2026-05-25 • via Nuitee
D
Dietmar • solo_traveller • de
10
2026-05-25 • via Nuitee
Y
Yousef • solo_traveller • dk
8
2026-05-25 • via Nuitee
H
Holger • solo_traveller • de
8
2026-05-25 • via Nuitee
P
Petersen • solo_traveller • dk
10
Perfekt
Pros:

Alt

Cons:

Intet

2026-05-25 • via Nuitee
A
André • extended_group • no
10
2026-05-23 • via Nuitee
N
Nicole • couple • de
10
2026-05-23 • via Nuitee
V
Viktoriia • couple • ua
10
Pros:

Все було чудово ! Персонал вічливий і дуже чемний, номери охайні , сніданки неймовірно смачні і різноманітні. Розташування готелю дуже зручне.

2026-05-23 • via Nuitee
U
Uwe • solo_traveller • de
7
Zwar ziemlich teuer aber gut.
Pros:

Schön zentral gelegen aber dennoch ruhig.

Cons:

Die Klimaanlage funktioniert offensichtlich nicht richtig.. angeblich war es noch nicht warm genug, um während der Nacht für eine angenehme Temperatur zu sorgen - Aussage von der Rezeption..

2026-05-23 • via Nuitee
W
Witold • couple • pl
6
Pros:

Restauracja jest na poziomie przeciętnym a kelner dopytujący się o napiwek to dno., śniadanie to jakaś kpina,
poziom przydrożnego motelu budżetowego,
400 Euro za dobę ???
3 gwiazdki plus to max.
Pokój ok, łazienka super , bardzo czysta.

2026-05-22 • via Nuitee
U
Urszula • extended_group • pl
8
Udany pobyt, spełnił moje oczekiwania
Pros:

Bardzo sprawna, miła, uśmiechnięta załoga

Cons:

Brakowało mi ekspresu do kawy , czajnika gdzie w tej klasy hotelu powinno to być dostępne

2026-05-22 • via Nuitee
A
Alexander W • couple • dk
9
Dejligt overnatningssted centralt og alligevel roligt
Pros:

Dejligt centralt beliggende med fine værelser og restaurant/bar

2026-05-22 • via Nuitee
K
Kurt • solo_traveller • dk
10
2026-05-22 • via Nuitee