GRAND ELYSEE Hamburg

Hotels
8.9 (3560 reviews)
Rothenbaumchaussee 10 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Poor breakfast organization
High parking costs

Categories

Cleanliness
8.15
Several mentions of cleanliness issues, especially with room service and overall room condition.
Service
9.65
Generally positive remarks about service from staff, noted as friendly and helpful.
Location
9.65
Convenient location near city center and congress center is praised.
Room Quality
9.15
Rooms are spacious and comfortable with good bedding mentioned positively.
Amenities
8.65
Spa and pool facilities received good remarks, though some issues reported with unpleasant odors.
Value for Money
8.65
Pricing seems fair overall, but there are mentions of high costs for certain services.
Food and Beverage
8.15
Breakfast quality and organization received negative comments, although the variety was questioned.
Overall Experience
9.15
Overall positive experience despite some issues, especially with breakfast service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:11

Property Description

Luxurious Amenities and Dining Options
Indulge in the luxurious spa, indoor swimming pool, and multiple dining venues including European specialties and live jazz at Grand Elysée.

Elegant and Spacious Rooms
Experience bright, elegantly furnished rooms with modern amenities, air conditioning, and entertainment systems for a comfortable stay.

Convenient Location
Located in Hamburg's Rotherbaum district, within walking distance to Alster Lake and Jungfernstieg shopping district, the hotel is also close to CCH Congress Centre and Dammtor Train Station.

Book now to experience the ultimate blend of luxury, comfort, and convenience at Grand Elysée Hamburg.

Important information:

If you are traveling with children, please inform the property in advance of their ages and number of child guests.

Please note that a maximum of 2 children can only be accommodated in the Penthouse Suite and Family Room categories. A maximum of one child can be accommodated in the Superior Double Room with Park View.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 14 years old stay for free when using an available extra bed.
    People 15 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3560 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 9.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 9.15
M
Michael • couple • dk
9
Super godt
Pros:

God beliggenhed
Wellness og sauna området
Dejlig værelse, god størrelse og god seng

Cons:

Lørdag morgen var der lang kø og ventetid til morgenmad restaurant

2026-02-14 • via Nuitee
I
Isobel • couple • gb
10
2026-02-13 • via Nuitee
B
Benoit • family_with_children • nl
6
2026-02-12 • via Nuitee
T
Thackrah • couple • dk
10
Virkelig godt hotel til getaway og stor komfort
Pros:

Super stille hotel, trods størrelsen.
Lækker roomservice, til rimelig penge.
God gæsteservice overall.

Cons:

Intet

2026-02-11 • via Nuitee
S
Silke • couple • de
9
2026-02-09 • via Nuitee
D
DTA • extended_group • de
4
2026-02-09 • via Nuitee
T
Thomas • solo_traveller • de
10
2026-02-08 • via Nuitee
R
Renée-Peter • couple • de
10
2026-02-08 • via Nuitee
Y
Yasemin • couple • de
7
2026-01-31 • via Nuitee
O
Olga • family_with_children • de
10
Alles prima ,danke
Pros:

Check in,Wellness Bereich,Personal,war sehr nett!

Cons:

Check out ,ein bisschen desorganisieret .

2026-01-29 • via Nuitee
F
Felix • family_with_children • de
9
2026-01-29 • via Nuitee
R
Rachel • solo_traveller • gb
10
2026-01-29 • via Nuitee
E
Egon • solo_traveller • de
10
Komfortables Wohlfühlhotel in zentraler Lage. Werde wieder buchen.n
Pros:

Angenehme Atmosphäre, Komfort, zentrale Lage, sehr guter Service,, freundlches Personal, gutes Frühstück, gutes Bett, Sauberkeit, großzügiger Spa-Bereich mit großem Pool, mein erster Aufenthalt wird nicht mein letzter sein. Ich kann das Grand Elyssee sehr empfehlen!

Cons:

Keine Beanstandungen

2026-01-29 • via Nuitee
V
Vasterling • family_with_children • de
10
Pros:

Der Service war sehr freundlich, hilfsbereit und schnell obwohl parallel Großveranstaltungen liefen.

2026-01-28 • via Nuitee
J
Jernej Virag • couple • si
10
2026-01-27 • via Nuitee
N
nikita818 • family_with_children • de
10
Pros:

Alles vielen Dank .

2026-01-26 • via Nuitee
M
Mario • family_with_children • it
9
Cons:

ASSISTENZA TECNICA IMPIANTO DI RISCALDAMENTO

2026-01-25 • via Nuitee
D
Dario • solo_traveller • hr
10
Pros:

Izvrstan hotel sa svim potrebnim sadržajem

2026-01-25 • via Nuitee
F
Filippa Hede • extended_group • dk
7
Pros:

Centralt, flinkt personale, gode senge

Cons:

Der var meget støv på værelset. Af er fem stjerner hotel var der lidt slidt

2026-01-25 • via Nuitee
F
Ferhan • solo_traveller • de
9
2026-01-24 • via Nuitee