Comfort Inn & Suites San Francisco Airport North

Hotels
•
Comfort
7.1 (395 reviews)
121 East Grand Avenue , South San Francisco , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good price
Cons:
Dirty conditions
Dated rooms
Poor maintenance

Categories

Cleanliness
5.56
Multiple reviews indicated dirty conditions, such as old curtains, clogged drains, and unclean hallways.
Service
8.03
The staff were often described as friendly and helpful, although there were instances of poor service.
Location
8.57
Several reviews praised the convenient location near key attractions and the airport.
Room Quality
6.52
Feedback mentioned dated and poorly maintained rooms, with specific issues like shower drainage.
Amenities
6.55
Breakfast was described positively but disappointing for some; other amenities were substandard.
Value for Money
8.01
Good price points mentioned, but with caveats regarding room quality.
Food and Beverage
6.06
Breakfast quality received mixed reviews; some enjoyed it while others found it lacking.
Overall Experience
7.53
Overall sentiment was mixed; while there were positives, numerous complaints affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:46

Property Description

Convenient Location and Nearby Attractions
The Comfort Inn & Suites San Francisco Airport North is strategically located near major attractions like Monster Park, Fisherman's Wharf, and the Golden Gate Bridge, making it the perfect choice for travelers wanting to explore San Francisco.

Complimentary Amenities
Guests can enjoy a range of complimentary amenities including free airport transportation, 24-hour coffee and tea, and high-speed internet access. The free hot breakfast with a variety of options and the on-site fitness room and outdoor hot tub add to the convenience and comfort of your stay.

Deluxe Rooms and Business Facilities
The hotel offers deluxe rooms with various amenities like refrigerators, microwaves, and cable television. Business travelers can benefit from the business center, fax and copy services, and stay and fly packages, ensuring a productive stay.

Book now for a memorable and hassle-free stay at Comfort Inn & Suites San Francisco Airport North!

Important information:

You must show a valid photo ID and credit card upon check-in.

Limit: One car per room, no bus or trailer allowed.

Credit Card holder must be legal age, with valid government photo ID and matching credit card to check-in. Reservations name and raised-imprinted credit card name must match. Credit card will be validated 72 hours prior to arrival for funds and name accuracy. Hotel does not accept cash payment or prepaid cards.

Please note that the airport shuttle service is available everyday from 5:00AM to 10:00AM and from 6:30PM to 12:00 AM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 395 reviews
Cleanliness: 5.56
Service: 8.03
Location: 8.57
Room Quality: 6.52
Amenities: 6.55
Value for Money: 8.01
Food and Beverage: 6.06
Overall Experience: 7.53
R
Richard • solo_traveller • us
1
The room should be upkeep better especially with so many rooms left unoccupied each night
Pros:

Overall I was disappointed at the room, nasty, carpet smiling like dirty dog, microwave was broken but they did replace it, couldn’t see through door peep hole, majority of tv channels were very fuzzy which they said it was the provider which is Dish, very limited channels with only two Showtime channels

Cons:

Everything

2026-07-16 • via Nuitee
M
Musa Kazım • family_with_children • tr
10
2026-07-15 • via Nuitee
R
Richard • couple • us
7
2026-07-13 • via Nuitee
K
Kristel • family_with_children • ph
10
Pros:

The property is clean and nice.
Worth the money to stay. Breakfast is also good.

2026-07-06 • via Nuitee
K
Kristel • family_with_children • ph
10
2026-07-06 • via Nuitee
A
Allam • solo_traveller • us
10
2026-07-05 • via Nuitee
K
Kimberli • solo_traveller • us
10
Pros:

convenient

2026-07-02 • via Nuitee
L
Luis • solo_traveller • us
4
2026-07-01 • via Nuitee
S
Senarath Arachchige Don Vidara Kaushalya • solo_traveller • qa
7
It was comfortable and good location. Better if staff are more friendly
Pros:

The location and comfort

Cons:

Cleanses. Found some ants in the bed.

2026-06-30 • via Nuitee
N
Nestor • family_with_children • us
10
Todo bien
Pros:

Buen desayuno

2026-06-27 • via Nuitee
S
Saad • solo_traveller • us
9
Pros:

It’s okay

2026-06-26 • via Nuitee
M
Marijo • solo_traveller • us
4
Pleasant/annoying.Some good, but no tv no phone,the only way I could call the front desk was on cell
Pros:

breakfast,bed

Cons:

tv didn´t work, phone didn´t work, maintanence came 3 times still nothing.

2026-06-17 • via Nuitee
S
Shbib • family_with_children • us
10
2026-06-03 • via Nuitee
E
Evelin • solo_traveller • us
8
2026-05-31 • via Nuitee
M
Michal • couple • cz
6
2026-05-31 • via Nuitee
V
Virginia • couple • us
4
2026-05-29 • via Nuitee
B
Bevan • couple • au
5
2026-05-26 • via Nuitee
R
Roxanne • extended_group • us
8
Overall though, I would say that this is a GREAT hotel and worth the stay.
Pros:

This property is in a great, central location! It was very clean and the bed was incredibly comfortable! The staff was kind and helpful and we didn’t feel hounded for housekeeping at all! There was a fridge and a microwave, which for us is ALWAYS A PLUS!

Cons:

There were a couple of issues with our stay, one of them not the control of the hotel, but rather that SF just is known for this. That issue being that there was black mold in the room, on top of the air conditioner, below the window seal. Again, the hotel has no control over how that grows due to the constant humidity, etc. However, I do believe that it should be cleaned up a bit. I was VERY allergic to it durning my stay and had MASSIVE sneezing fits over and over again, which made it difficult for all of us to sleep. Second, my issue was that it was a little bit pricey. Granted, it is near the airport and there are probably hotels that are way more expensive, but we paid $700 for 4 nights and I just think that’s a bit steep. I do appreciate that it included breakfast, but even then, what they serve does not compensate for the price of the room per night. I do understand that with inflation, businesses still have to run, so that makes sense. Lastly, the tv in our room barely worked. It had static and the “90’s lines” and some of the channels had no volume, while the other ones were really loud. Again, something that can be easily fixed and would probably not bother another person who doesn’t have OCD!

2026-05-24 • via Nuitee
A
Ann • family_with_children • us
6
Good for over night not longer. Breakfast was good as was the breakfast staff
Cons:

The free shuttle was a total disappointment. We were told pick up at airport was at 8:10pm. Had to call again NO SHUTTLE. Was told they had to get gas. Was 25 minutes after pickup time. Shuttle was over full and 10 to 15 passengers had to stand. Shuttle circled airport 2 or 3 times. Got to hotel VERY late. I suggest taking an Uber and NOT hotel shuttle.

2026-05-24 • via Nuitee
S
Sarah • couple • au
4
Very disappointing
2026-05-22 • via Nuitee