Union Hotel

Hotels
8.2 (267 reviews)
401 First Street , Benicia , us
+1 707-746-0110

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Breakfast in the room
See all facilities

Review Highlights

Pros:
Charming historic hotel
Great location with beautiful views
Cons:
Issues with cleanliness and amenities
Limited service availability

Categories

Cleanliness
7.7
There were issues noted, such as one towel that stank and overall cleanliness conditions that don't meet expectations.
Service
9.2
General sentiment was positive, although there were mentions of limited availability of front desk staff.
Location
9.2
Reviews consistently praised the hotel's location alongside charming views.
Room Quality
8.2
Some rooms felt run-down and features like the plumbing and mattress condition were not luxury quality.
Amenities
7.7
Missing breakfast services and some non-functioning amenities affected the experience.
Value for Money
8.2
Given the price, it aligned somewhat with expectations, but issues with amenities reduced overall value.
Food and Beverage
6.7
Breakfast was not provided as expected, even though there was a restaurant on-site.
Overall Experience
8.7
Overall positive experience with a balance of charm, despite several noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:48

Property Description

Uniquely-Decorated Guest Rooms: Indulge in the charm of our uniquely-decorated guest rooms, each offering an en suite bathroom with a spa bath, European-inspired décor, and modern amenities like a cable TV and coffee machine.

Convenient Amenities: Enjoy complimentary Wi-Fi throughout the property and start your day right with a delicious free continental breakfast served daily.

Prime Location: Immerse yourself in the vibrant surroundings with art galleries, shopping options, and dining experiences just a stroll away. Plus, with a tour desk on-site, exploring the area is made easy.

Experience comfort, convenience, and style at our Benicia hotel. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Guest Reviews

8.2
Based on 267 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8.7
C
clarence • couple • us
8
I will retun to this hotel again
Pros:

location and view

Cons:

Breakfast was cereal bars and coffee

2026-09-01 • via Nuitee
V
Vernon • couple • us
7
2026-08-29 • via Nuitee
M
Michael • solo_traveller • us
7
I will stay again for the location.
Pros:

Location

Cons:

Rooms need cleaning and new paint. Bathrooms are dominated by jet tubs that don’t work.

2026-08-21 • via Nuitee
S
Shun • couple • us
5
2026-08-21 • via Nuitee
N
Nancy • solo_traveller • fr
9
Stayed overnight. Self check-in and out. Saw no one !
Pros:

Beautiful location.

Cons:

“Sea view” gave onto parking lot !

2026-08-20 • via Nuitee
M
Miller • couple • us
9
Cons:

The only click in the room was on the microwave & it was set to a 24 hour click & I could not adjust it, though we tried several times.

2026-08-17 • via Nuitee
C
Cherie Tullis • solo_traveller • us
10
2026-08-16 • via Nuitee
G
Gloria • couple • us
8
A great spot to where I needed to work an event.
Pros:

Staff was welcoming. Close proximity to event. Cleanliness

2026-08-13 • via Nuitee
L
Lucina • solo_traveller • us
5
Pros:

The location is good, right on the center of Benicia

Cons:

The place hasn't been kept well, instead of antique, looks old, the painting in the front is peeling, the elevator smells moldy, they don't have steady hours for the receptionist, cleaning has to be done at certain time , if the cleaning person shows up. It's wrong tho advertise the beautiful pictures, and include the breakfast in the site. Not worth the price.

2026-08-10 • via Nuitee
J
Jainulabideen • couple • us
5
I would have rated the hotel as "good" if it was 80 to 100 USD/Night. Its not worthy to pay 170 USD
Pros:

I liked the location and the surroundings of the hotel. There was no problem with homelessness, noises and all. Surroundings and location is the best part I would really appreciate.

Cons:

It was too pricy for this 100+ years old hotel. Its not worthy to pay $170/Night. This hotel doesn't even offer complimentary breakfast. The hot tubs do not work. WiFi network strength keeps fluctuating that videos keep buffering every 2 mins.

2026-07-07 • via Nuitee
C
Chantelle • couple • us
10
2026-06-11 • via Nuitee
J
John • couple • us
8
Pros:

Ambiance

2026-06-11 • via Nuitee
B
brian • couple • us
7
2026-06-03 • via Nuitee
C
cooyon • couple • us
9
Remember the Union (the old republic) at the Union, the hotel.
Pros:

I like historical places. I am glad it is in the area. A number of reviews cited the the aged furniture. In the the big picture - in our room at least - it wasn't much of an issue.

Bathroom was spacious ... alas, the jacuzzi tub is nonoperational.

Cons:

n/a

2026-06-02 • via Nuitee
M
Martha • extended_group • us
10
I am a repeat customer
Pros:

Breakfast was just a snack

Cons:

A better breakfast would have been good

2026-05-29 • via Nuitee
A
Alessandra • couple • us
8
2026-05-28 • via Nuitee
S
SHIRLEY • couple • us
7
It had its quirks, but we really enjoyed staying in a historic hotel with character!
Pros:

The Union Hotel location was great for walking around town, and the continental breakfast (fresh muffins, fruit, coffee) was enjoyable. Our room was spacious, with a couple comfy upholstered chairs next to a table by the large windows, and the queen bed was comfy. The room was bright and sunny, and the heat pump worked well to cool and provide heat. The hotel staff was very friendly and helpful.

Cons:

Because Bookings.com doesn't use the hotel's actual room names, we didn't get the bay view we signed up for. (The hotel staff suggested calling the hotel directly to confirm requests for specific rooms.) There was a bit of deferred maintenance, with the bathroom sink not draining well, and a couple wall sconces not working, but the nightstand lamps worked well. There were no bathroom countertops, which was challenging.

2026-05-28 • via Nuitee
T
Tracy • couple • us
8
Lovely place and convienent.
Pros:

Convenience to where we needed to be. It’s quiet minus outside noise from the street.

Cons:

I didn’t have a desk to work at the one day I needed to work. There was no option.

2026-05-26 • via Nuitee
S
Silvano • couple • us
9
It worked well. I would go there gain.
Pros:

Old classic hotel. Friendly reception

2026-05-24 • via Nuitee
I
Ian • couple • us
1
We called the emergency number posted at the front entry, nobody answered, left messages, text, nobody called us back. W
Pros:

We never made it past the entrance. It looked nice, we chose it because of it being a bed and breakfast near our dinner reservations in downtown Benicia.

Cons:

Horrible management and zero help on their emergency phone number.
We found our room keys that didn’t work on our rooms door, they were clearly marked for another guests room.
I understood it was sold out, so we couldn’t just go into another room and be met by the guests of that room any time during the afternoon or night.

2026-05-11 • via Nuitee