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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Restaurant
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Heating
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Lift / Elevator
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Express check-in/check-out
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Fax/photocopying
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Uniquely-Decorated Guest Rooms: Indulge in the charm of our uniquely-decorated guest rooms, each offering an en suite bathroom with a spa bath, European-inspired décor, and modern amenities like a cable TV and coffee machine.
Convenient Amenities: Enjoy complimentary Wi-Fi throughout the property and start your day right with a delicious free continental breakfast served daily.
Prime Location: Immerse yourself in the vibrant surroundings with art galleries, shopping options, and dining experiences just a stroll away. Plus, with a tour desk on-site, exploring the area is made easy.
Experience comfort, convenience, and style at our Benicia hotel. Book now for an unforgettable stay!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.
Location
Guest Reviews
Continental breakfast
The staff working there were very friendly, charming and knowledgeable. They answered all my questions and were extremely helpful.
Nothing. Except no one supported the Dodgers!
Nothing. No service, hardly a receptionist, they didn't clean our room. We stayed 2 nights, the receptionist was rude to us and just read a sign. So unprofessional.
Don't recommend a place that is poorly maintained and managed. They also were rude to me and my husband,
location and view
Breakfast was cereal bars and coffee
Location
Rooms need cleaning and new paint. Bathrooms are dominated by jet tubs that don’t work.
Beautiful location.
“Sea view” gave onto parking lot !
The only click in the room was on the microwave & it was set to a 24 hour click & I could not adjust it, though we tried several times.
Staff was welcoming. Close proximity to event. Cleanliness
The location is good, right on the center of Benicia
The place hasn't been kept well, instead of antique, looks old, the painting in the front is peeling, the elevator smells moldy, they don't have steady hours for the receptionist, cleaning has to be done at certain time , if the cleaning person shows up. It's wrong tho advertise the beautiful pictures, and include the breakfast in the site. Not worth the price.
I liked the location and the surroundings of the hotel. There was no problem with homelessness, noises and all. Surroundings and location is the best part I would really appreciate.
It was too pricy for this 100+ years old hotel. Its not worthy to pay $170/Night. This hotel doesn't even offer complimentary breakfast. The hot tubs do not work. WiFi network strength keeps fluctuating that videos keep buffering every 2 mins.
Ambiance
I like historical places. I am glad it is in the area. A number of reviews cited the the aged furniture. In the the big picture - in our room at least - it wasn't much of an issue.
Bathroom was spacious ... alas, the jacuzzi tub is nonoperational.
n/a
Breakfast was just a snack
A better breakfast would have been good
The Union Hotel location was great for walking around town, and the continental breakfast (fresh muffins, fruit, coffee) was enjoyable. Our room was spacious, with a couple comfy upholstered chairs next to a table by the large windows, and the queen bed was comfy. The room was bright and sunny, and the heat pump worked well to cool and provide heat. The hotel staff was very friendly and helpful.
Because Bookings.com doesn't use the hotel's actual room names, we didn't get the bay view we signed up for. (The hotel staff suggested calling the hotel directly to confirm requests for specific rooms.) There was a bit of deferred maintenance, with the bathroom sink not draining well, and a couple wall sconces not working, but the nightstand lamps worked well. There were no bathroom countertops, which was challenging.
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