Martin's Château Du Lac

Hotels
•
Martins
8.4 (2408 reviews)
Avenue du Lac 87 , Genval , be

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location by the lake
Friendly staff
Excellent breakfast and amenities
Cons:
Cleanliness and maintenance issues
Could be overpriced
Room quality outdated

Categories

Cleanliness
7.81
Issues with dirt and maintenance reported in multiple reviews, notably room cleanliness.
Service
8.78
Generally positive comments regarding staff friendliness, though some service issues noted.
Location
9.32
Great location by the lake and convenient transport to Brussels.
Room Quality
7.27
Several complaints about room maintenance and outdated furnishings.
Amenities
8.8
Spa and breakfast were highlighted positively, but some amenities require updates.
Value for Money
7.76
Mixed feelings; some reviews claim it's overpriced for the quality offered.
Food and Beverage
8.81
Positive feedback on the breakfast and restaurant quality.
Overall Experience
8.68
Overall pleasant experience but marred by cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:32

Property Description

Luxurious 5-Star Stay at Chateau Du Lac

Elegant Rooms and Extensive Wellness Facilities
Indulge in the luxury of sound-proofed rooms equipped with flat-screen satellite TV, air conditioning, and a minibar. Relax in the seating area adorned with designer features. Access the wellness facilities for a rejuvenating experience.

Convenient Location and Recreational Activities
Explore nearby Leuven, Brussels, and Charleroi, or opt for a peaceful walk or bike ride in the hotel's serene surroundings. Take advantage of the fitness centre, tennis courts, and bicycle rentals for outdoor adventures.

Gourmet Dining and Relaxation Options
Experience a blend of gourmet cuisine and modern ambiance at Genval.Les.Bains lounge and bar. Unwind at the Kingfisher bar with a variety of drinks. Treat yourself to spa amenities like a sauna, solarium, massages, and facials for ultimate relaxation.

Book your luxurious stay at Chateau Du Lac now for a memorable experience!

Important information:

The thermal baths are accessible for 45 minutes, for an extra charge of EUR 30 per person, from Monday to Thursday. From Friday to Sunday, only guests who have booked a treatment of minimum 50 minutes can access the thermal baths.

Please note that a restricted access (1 hour) to the Thermes (Pool, sauna, hammam, jacuzzi) is available from Monday til Friday with an extra cost of 15eur (not 30).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 20 per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2408 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 7.76
Food and Beverage: 8.81
Overall Experience: 8.68
D
Daisy • couple • be
10
Super
Pros:

Tous

2026-07-11 • via Nuitee
S
Stephan • couple • be
9
Ontspannend, rustig en toch wat mensen rond het meer.
Pros:

We komen al voor de 3de maal in 1 jaar. Mooie ruime kamer en prachtige ligging. We komen nóg terug. Lekker ontbijt en vriendelijk personeel.

Cons:

Een klein puntje van kritiek is dat ze het douchepaneel aan het bad eens met wat azijn kunnen afwassen zodat de lichte kalksporen verdwijnen. Anders is alles prima

2026-07-11 • via Nuitee
S
Sandrine • couple • be
10
2026-07-11 • via Nuitee
C
Christos • solo_traveller • pl
10
2026-07-10 • via Nuitee
B
bernard • couple • be
7
Choix correct
Pros:

Endroit . Petit dej correct avec terasse

Cons:

Manque un peu de modernité

2026-07-09 • via Nuitee
R
Rudi • solo_traveller • be
9
2026-07-09 • via Nuitee
S
Stephan • couple • nl
10
Om nog eens terug te komen!
Pros:

Prachtige ligging, heerlijk ruime kamer, vriendelijk personeel.

2026-07-08 • via Nuitee
G
Giulia • extended_group • it
10
rilassante
Pros:

la camera era molto bella e anche la spa

Cons:

tutto bello

2026-07-08 • via Nuitee
M
Myriam • couple • nl
5
Cons:

Veel te warm in de kamer airco werkt niet.
Onverzorgd en oud.

2026-07-07 • via Nuitee
B
Brendan • solo_traveller • ie
8
Pros:

Lovely hotel- nice staff,

Cons:

however the wifi didnt work in the room the first night..I was assured it would work the following day or I would be moved..It didnt work the second night but came back too late to consider moving.. Pillow not great, either in shape or firmness

2026-07-07 • via Nuitee
B
Basel A • solo_traveller • ae
6
Pros:

Location is unique. Friendly Staff.

Cons:

Breakfast selection is very basic and not up to standards. Overall cleanliness of buffet, rooms and bathrooms. A bit outdated.

2026-07-06 • via Nuitee
S
Shazia • family_with_children • nl
10
2026-07-06 • via Nuitee
C
Christel • couple • be
10
2026-07-05 • via Nuitee
P
Paul • solo_traveller • be
9
2026-07-05 • via Nuitee
I
ISABELLE • solo_traveller • fr
9
2026-07-05 • via Nuitee
S
Seyedi • solo_traveller • nl
4
Cons:

The cooler was so so so loud…

2026-07-04 • via Nuitee
M
Michal Manhart • solo_traveller • cz
9
Pros:

Nadherne prostredi i hotel.

Cons:

Pristup personalu, komunikace hlavne francousky. Aj velmi malo.

2026-07-03 • via Nuitee
S
Sandra • family_with_children • lu
10
Ein traumhafter Ort zum Entspannen in herrlicher Lage.
Pros:

Die Lage direkt am See ist einfach unschlagbar. Das gesamte Team war freundlich und aufmerksam.

Cons:

Leider muss ich beim ansonsten guten Frühstücksbuffet Abzüge machen. Heute Morgen war der Fruchtsalat leider nicht mehr frisch, sondern bereits verdorben. Das ist bei einem Hotel dieser Kategorie sehr schade und darf eigentlich nicht passieren.

2026-07-03 • via Nuitee
B
Benjamin • couple • fr
5
Très bon hôtel mais ce n’est pas un 5 étoiles dans les faits.
Pros:

Le cadre face au lac est magnifique. Le personnel est professionnel, agréable et très accueillant.

Cons:

Les meubles sont vétustes, usées, et les poussières ne sont pas faites. La propreté laisse considérablement à désirer. Des taches de sangs séchées étaient visible sur le mur, ainsi que des traces noirs de je ne sais quoi. La chambre est également très froide.

2026-07-03 • via Nuitee
Z
zhiyan • family_with_children • cz
1
Cons:

床铺是坏的，当晚给了一个加床。我们住的是正常床位，没有其他额外的非分要求，也凑合了一晚后，酒店竟然不认账。

2026-07-02 • via Nuitee