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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Currency exchange
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Solarium
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Hammam
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Fishing nearby
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious 5-Star Stay at Chateau Du Lac
Elegant Rooms and Extensive Wellness Facilities
Indulge in the luxury of sound-proofed rooms equipped with flat-screen satellite TV, air conditioning, and a minibar. Relax in the seating area adorned with designer features. Access the wellness facilities for a rejuvenating experience.
Convenient Location and Recreational Activities
Explore nearby Leuven, Brussels, and Charleroi, or opt for a peaceful walk or bike ride in the hotel's serene surroundings. Take advantage of the fitness centre, tennis courts, and bicycle rentals for outdoor adventures.
Gourmet Dining and Relaxation Options
Experience a blend of gourmet cuisine and modern ambiance at Genval.Les.Bains lounge and bar. Unwind at the Kingfisher bar with a variety of drinks. Treat yourself to spa amenities like a sauna, solarium, massages, and facials for ultimate relaxation.
Book your luxurious stay at Chateau Du Lac now for a memorable experience!
The thermal baths are accessible for 45 minutes, for an extra charge of EUR 30 per person, from Monday to Thursday. From Friday to Sunday, only guests who have booked a treatment of minimum 50 minutes can access the thermal baths.
Please note that a restricted access (1 hour) to the Thermes (Pool, sauna, hammam, jacuzzi) is available from Monday til Friday with an extra cost of 15eur (not 30).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 3 years old to 11 years old stay for € 20 per person per night when using an available extra bed.
Children from 12 years old to 17 years old stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Top
Tout est toujours très bien
Accès Impossible au SPA, COMPLET.
Il est malheureux que tous les clients ne puissent accéder au SPA.
Il faudrait inclure l'accès au SPA dans la réservation ou pouvoir y accéder lorsqu'on réserve la chambre
bien situé au calme
centre thermal payant, mais surtout non accessible le week-end sans prendre pack soin
Tout
Rien
Le petit déjeuner était varié
Le service du restaurant, manque d’écoute, des choses qu’on attend encore, les plats fades, un œuf parfait plutôt œuf dur, odeur de vieux dans l’hôtel, le lit pas très confortable, le sèche cheveux qui s’arrête tout seul après à peine une minute et ne redémarre que quand il est froid j’imagine.
La chambre, le bain a bulles...
Une commande en chambre...entrée, plat, dessert et pas de cloche sur les plats...on a dû se dépecher a manger...honteux
Et le fer a lisser de ma femme qui faisait sauter les plombs...
Situation
Qualité entrecôte holstein beaucoup trop nerveuse pour le prixok
La tete de lit déchirée...la moisissure dans la douche...l'odeur de renfermé et la poussière
chambre superbe, mobiliers de qualité, insonorisée, facile accès ascenseur, très propre, très bien équipée, coffre fort, frigo, lit 180*200. tout est prévu pour y passer plusieurs nuitées, choses que nous feront cet été.
Propreté, lit confortable, chambre spacieuse, bonne insonorisation (si pas de chauffage ;) ), le restaurant de l'hôtel, personnel souriant
Avoir payé le prix plus élevé pour avoir vue sur le lac et avoir surtout vue sur le parking et le lac au loin
Bruit continu si on lance le chauffage, le sèche-cheveux d'une puissance très moyenne, une prise est à disposition dans la salle de bain mais un lisseur ne peut fonctionner
La chambre, le personnel, l endroit (quartier), la nourriture du resto
Rien
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