The Arc Hotel

Hotels
8.2 (1476 reviews)
6813 Phoenix Avenue , Fort Smith , US
+1 479-452-7500

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Great location
Affordable price
Good breakfast options
Cons:
Outdated rooms
Stained carpets
Vending machine options limited

Categories

Cleanliness
7.45
Mixed feedback; some reviews mentioned cleanliness as a positive, but others noted issues like stained carpets.
Service
8.95
Numerous mentions of friendly and helpful staff, indicating high service quality.
Location
8.45
Many reviews highlighted the great location, suitable for accessing nearby facilities.
Room Quality
7.45
Some complaints about outdated furniture and stained carpets; generally mixed sentiments.
Amenities
7.95
Adequate amenities noted, but some areas such as breakfast and additional bedding options could be improved.
Value for Money
8.95
Guests appreciated the affordability compared to other local hotels, showing strong value perception.
Food and Beverage
8.45
Overall positive feedback on breakfast options, contributing to a favorable dining experience.
Overall Experience
7.95
General satisfaction from guests with some noted deficiencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:23

Property Description

Luxurious Accommodations
Experience comfort and convenience at The Arc Hotel in Fort Smith, Arkansas. Our 4-star property offers air-conditioned rooms with free WiFi and modern amenities. Relax in style with a flat-screen TV and plush bedding in every room.

Relaxation and Recreation
Unwind and rejuvenate with our indoor pool and hot tub facilities. Whether you're traveling for business or leisure, take advantage of our relaxing amenities to make the most of your stay.

Exceptional Service
Our 24-hour front desk staff is always ready to assist you, ensuring a seamless experience from check-in to check-out. Book your stay at The Arc Hotel and enjoy a memorable visit to Fort Smith.

Experience the luxury at The Arc Hotel - Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSM

Location

Guest Reviews

8.2
Based on 1476 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 7.95
A
Amber • family_with_children • us
4
Poor quality hotel and lacks cleanliness
Cons:

breakfast was soggy eggs with artificial cheese and apples and bananas. That was it. Hotel was dirty, the room looked like it wasn't clean, especially the floors. Bed was awful in the King suite. I paid extra for a better room and got very disappointed. We heard dogs barking all night and all day. Pool was unusable bc it was extremely cold water.

2026-04-14 • via Nuitee
J
James • solo_traveller • us
8
2026-04-12 • via Nuitee
J
Jason • solo_traveller • us
7
2026-04-04 • via Nuitee
P
phillip • couple • us
9
2026-04-02 • via Nuitee
P
Patrice • solo_traveller • us
10
2026-03-30 • via Nuitee
R
Rory • family_with_children • us
1
Terrible
Pros:

Breakfast and Price

Cons:

BED BUGS DISCOVERED ON SECOND NIGHT. Had to find somewhere else to stay.

2026-03-29 • via Nuitee
A
Austin • couple • us
10
Definitely worth it
Pros:

Very clean and comfortable

2026-03-27 • via Nuitee
B
Bills • couple • us
10
Comfortable, quiet, and relaxing.
Pros:

Check-in was a breeze, the clerk was very nice and freindly.

The breakfast was very good. The staff was friendly and very ready to serve you if there was anything you needed.

Cons:

For the most part, everything was clean. I judge myself on whether my corners of rooms are clean. I would have vacuumed the inside area of the luggage area. Pretty minor but spot cleaning is a good thing before guests arrive.

2026-03-26 • via Nuitee
D
David • solo_traveller • us
4
Pros:

The location was excellent. The neighbors were quiet. I was allowed to bring my Dog.

Cons:

I didn't get any maid service. I asked for more towels and never got them.

2026-03-23 • via Nuitee
K
Kecia • family_with_children • us
5
We won’t be staying there again.
Pros:

It was easily accessible.

Cons:

The “vending machine” didn’t exist. I called before we made the reservation and asked about the pool. They said the pool was open and indoors. I made the reservation. It was only when checking in that they informed us that the INDOOR pool was not heated and the hot tub was not working. We went to the pool and 2 of my kids got in half way before starting to cry because it was so painfully cold. When we were leaving the pool room, we noticed some discoloration at the bottom of the pool. Not okay.

2026-03-23 • via Nuitee
M
Margie • couple • us
9
This was my 3rd or 4th visit. It won’t be my last, as long as there are no drastic changes
Pros:

Everything! The staff, comfy bed, great water pressure in the shower, good breakfast selection, ample secure parking, fair price.

Cons:

No signage on the building or property.

2026-03-21 • via Nuitee
J
Jennie • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-03-17 • via Nuitee
C
Christina • couple • us
10
2026-03-15 • via Nuitee
G
Gary • family_with_children • us
10
We were here due to my uncle’s funeral.
Pros:

Everything was very nice.
My daughter and I traveled, due to, my uncle pasting away.
We liked the hotel very much. I liked the location too.
Thank everyone for our stay, we appreciate everyone very much.

Cons:

There wasn’t anything we didn’t like, we liked our stay.
Everyone we encountered at the hotel was friendly and helpful.
We want to thank everyone very much.

2026-03-15 • via Nuitee
M
moore • couple • us
10
2026-03-14 • via Nuitee
K
Kathy • extended_group • fr
10
Pros:

Le personnel est très accueillant

2026-03-14 • via Nuitee
B
brasher • couple • us
8
Pros:

The staff was nice

Cons:

The housekeeping I had to spend my own money to wash my sheets to have clean sheets other than that I was a great stay

2026-03-14 • via Nuitee
T
Thomas • solo_traveller • us
10
Absolutely Amazing
Pros:

The king suite omg it was absolutely amazing 😍 I could have spent a week in it

2026-03-12 • via Nuitee
P
Penny • extended_group • us
10
2026-03-09 • via Nuitee
B
brasher • family_with_children • us
9
Tryin find housing
Pros:

Excellent clean friendly

2026-03-06 • via Nuitee