Holiday Inn Express & Suites Morehead by IHG

Hotels
•
Holiday Inn Express
8.4 (347 reviews)
2650 KY-801 , Morehead , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good/awesome breakfast
Helpful and friendly staff
Very clean rooms and lobby
Comfortable beds/pillows (for some guests)
Fresh ground coffee
Well maintained facility
Cons:
Terrible beds/cheap uncomfortable sheets
Rude front desk/general manager (one report)
Slick/dangerous tub/shower floor
Ant issue in initial room (resolved)
Warped room door / maintenance issues
Perceived overpriced / poor value

Categories

Cleanliness
9.5
Multiple reviews repeatedly called rooms and lobby 'very clean' and 'well maintained'; isolated issues (ant in one initial room, a smelly HVAC reported once) were noted but staff addressed the ant problem.
Service
8.8
Staff and front-desk were praised in many reviews as friendly, helpful and accommodating (quick room switch, kept breakfast stocked); however, one review reported rude behavior from front desk/GM, tempering the score.
Location
7.6
Location was specifically criticized in one review as 'terrible'; other reviews did not emphasize location positively, so score is below average but not extreme.
Room Quality
7.4
Mixed feedback: several mentions of comfortable beds and pillows and clean rooms, but notable negatives (terrible beds, cheap/uncomfortable sheets, warped door, slick tub/shower floor) reduce the rating.
Amenities
8.7
Amenities generally described as good and well maintained; fresh ground coffee and a stocked breakfast were positives. Some guests noted a lack of a chair/couch in rooms and a closed first floor as drawbacks.
Value for Money
7
At least one strong comment called the stay 'mediocre at best and overpriced'; combined with mixed room-quality issues, value perception is below average.
Food and Beverage
9.6
Breakfast was repeatedly praised (awesome, great selection, hot food, well stocked) and coffee was liked; food service is one of the strongest aspects noted across reviews.
Overall Experience
8.6
Overall sentiment leans positive with frequent praise for cleanliness, breakfast and helpful staff, but several significant negatives (rude staff instance, room maintenance issues, safety concern with slick tub) keep the score from being higher.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location and Amenities
The Comfort Inn & Suites hotel, situated at the primary exit for the Daniel Boone National Forest, offers a range of full-service amenities including an outdoor heated pool, making it an ideal choice for leisure and business travelers alike.

Comfortable Accommodations
Guest rooms are well-equipped with essential amenities such as microwaves, refrigerators, and cable television. For added luxury, larger suites with whirlpool bathtubs and separate sitting areas are also available, ensuring a comfortable stay for all guests.

Business-Friendly and Pet-Friendly
Business travelers can take advantage of the free wireless high-speed Internet access, business center, and meeting room facilities. Additionally, the hotel is pet-friendly, welcoming pets in guest rooms or the outdoor kennel for a small fee.

Book your stay at Comfort Inn & Suites for a relaxing and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HTS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 347 reviews
Cleanliness: 9.5
Service: 8.8
Location: 7.6
Room Quality: 7.4
Amenities: 8.7
Value for Money: 7
Food and Beverage: 9.6
Overall Experience: 8.6
D
Donna • couple • us
10
2026-11-05 • via Nuitee
V
Valerie • couple • us
10
2026-10-25 • via Nuitee
M
Meece • couple • us
8
2026-10-20 • via Nuitee
F
Francis • couple • us
3
Breakfast and staff were nice. Everything else bad. Won't be staying at any holiday express location
Pros:

Breakfast was good.

Cons:

Beds were terrible. Tub/ shower floor was slick and dangerous.

2026-10-17 • via Nuitee
N
Nicholas • family_with_children • us
1
2026-09-10 • via Nuitee
R
Raymond • solo_traveller • cn
8
2026-09-10 • via Nuitee
J
jessicaaZ604UL • Solo travel
2
Front desk and general manager RUDE
Pros:

Front desk and general manager extremely rude and zero customer service. Horrible.

2026-08-29 • via Tripadvisor
R
Richard • solo_traveller • us
9
Pros:

Clean

Cons:

Really no complaints.

2026-08-16 • via Nuitee
L
lisa • couple • us
9
Pros:

Bed and pillows were very comfortable. The rooms were very clean.

Cons:

Breakfast is ok

2026-08-13 • via Nuitee
R
Richard • family_with_children • us
9
Overall very good. We really appreciated the staff, all very friendly and helpful.
Pros:

The breakfast selection was great. The food was hot and the staff kept ensuring it was stocked.

Cons:

Our initial room had an ant issue. The staff were accommodating and ensured we had a room switch quickly.

2026-07-25 • via Nuitee
S
Strother • solo_traveller • us
8
2026-07-16 • via Nuitee
F
Farney • family_with_children • us
10
Would stay there again!
Pros:

The breakfast was awesome!! Staff was very nice and helpful!

Cons:

The door to our room was warped.

2026-07-15 • via Nuitee
J
Justin • solo_traveller • us
8
Pros:

Clean rooms , good staff, and well maintained

2026-07-03 • via Nuitee
B
Belinda • couple • us
9
I would recommend this hotel.
Pros:

The lobby and room were very clean.
The staff were personable and helpful.
Liked the fresh ground coffee.

Cons:

A chair or couch in the room would have been nice.

2026-06-25 • via Nuitee
D
Donna • couple • us
3
It was mediocre at best and overpriced.
Pros:

Nothing

Cons:

Location terrible, first floor closed, smelly hvac, cheap uncomfortable sheets.

2026-06-11 • via Nuitee
S
Stephan • solo_traveller • de
7
2026-04-18 • via Nuitee
M
Michael • couple • us
3
2026-04-17 • via Nuitee
K
Kimberly • solo_traveller • us
1
Bedbugs. Owner refused a refund because “the bug was turning black, so it was about to die anyway”
Pros:

Bedbugs. Owner refused a refund because “the bug was turning black, so it was about to die anyway”

Cons:

Bedbugs. Owner refused a refund because “the bug was turning black, so it was about to die anyway”

2026-04-11 • via Nuitee
C
Colleen • solo_traveller • us
10
Pros:

Everything was lovely the staff was very nice, professional and accommodating.

Cons:

The mattress was not the most comfortable but still not bad

2026-04-11 • via Nuitee
A
Anthony • couple • us
10
Great place!
Pros:

Clean, quiet, & comfy. Staff was very friendly.

2026-04-09 • via Nuitee