Mercure Hotel Düsseldorf City Nord

Hotels
•
Mercure
7.8 (1935 reviews)
Nördlicher Zubringer 7 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Helpful and polite staff
Good location
Cons:
Lack of refrigerator in rooms
Breakfast quality issues
Some staff unfriendly

Categories

Cleanliness
7.8
The reviews mention clean and well-maintained rooms, but there are instances of discomfort related to heating and shower issues.
Service
8.3
Most reviews highlight polite and helpful staff, although a few reviewers noted that some staff were not friendly.
Location
8.8
Reviews consistently praise the convenient location, close to public transport and local attractions.
Room Quality
7.8
While some rooms are noted as comfortable, there were complaints about bed types and amenities not meeting expectations.
Amenities
7.3
Lack of certain amenities like refrigerators and poor maintenance of facilities affected the scores.
Value for Money
7.3
Several comments suggest the pricing may be high for the offered services, particularly regarding breakfast.
Food and Beverage
6.8
The breakfast specifically received negative comments, with diners expressing dissatisfaction.
Overall Experience
8.3
While there are some issues, the general sentiment is positive, and many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:39

Property Description

Luxurious Accommodation
Experience comfort and style at the 4-star Mercure Hotel Düsseldorf City Nord. Relax in air-conditioned rooms equipped with modern amenities including satellite TV and Wi-Fi.

Culinary Delights
Indulge in a culinary journey at the Piazza Restaurant, offering a variety of international dishes and fine wines. Unwind at the Piazza Bar with a selection of drinks ranging from German beers to signature cocktails.

Convenient Facilities
Benefit from free internet access, private underground parking, and easy access to the A44 motorway. Explore nearby attractions like the ISS-Dome indoor arena, just a short drive away.

Book your stay now at Mercure Hotel Düsseldorf City Nord for a memorable and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 1935 reviews
Cleanliness: 7.8
Service: 8.3
Location: 8.8
Room Quality: 7.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 8.3
E
ELEFTHERIOS • couple • gr
9
Pros:

ολα καλα

Cons:

Το κόστος του parking

2026-03-13 • via Nuitee
E
Emiliano • solo_traveller • es
8
2026-03-12 • via Nuitee
G
Georg • couple • de
7
2026-03-12 • via Nuitee
G
Guenther • couple • de
7
2026-03-11 • via Nuitee
U
Ute • couple • de
8
Wir waren für eine Wettkampf angereist und das Wettkampfgelände war sehr gut zu erreichen.
Pros:

freundlicher Service generell

das Zimmer nach hinten war extrem ruhig, die Betten sehr gut

Cons:

Man musste im Parkhaus parken, da keine Parkplätze vorhanden waren.

2026-03-10 • via Nuitee
K
Kai • family_with_children • de
4
Cons:

Doppelbett gebucht, Einzelheiten bekommen.
Sorry geht gar nicht.

2026-03-08 • via Nuitee
C
Christa • solo_traveller • de
7
2026-03-08 • via Nuitee
V
Vincenzo • extended_group • it
5
2026-03-06 • via Nuitee
S
Stefan • solo_traveller • de
7
2026-03-03 • via Nuitee
O
Orlaigh • couple • ie
1
Outdated and tiny very poor
Pros:

Nothing

Cons:

No water in room

So expensive for what we got!
No adaptors from reception
Their charging station for phones did not work and staff didn’t care
Tiny rooms
Tv from the 1900s!
No welcome condiments
Very out dated and tiny rooms
Breakfast very poor choice of food
Bar food- no good pizza tasted like cardboard

2026-03-01 • via Nuitee
A
Alexander • solo_traveller • de
8
2026-03-01 • via Nuitee
Y
Yuliia • family_with_children • ua
10
Pros:

Все сподобалось,було чисто,гарно та затишно

2026-02-28 • via Nuitee
P
Petia • family_with_children • bg
8
2026-02-27 • via Nuitee
C
Cortés Márquez • extended_group • es
7
Bien pero con puntos a mejorar
Pros:

El desayuno y el personal de camareros fué excelente, al igual que los camareros y la comida para la cena.
La cama también es muy cómoda.

Cons:

Creo que el personal de recepción es muy frío, son muy serios y poco comunicativos, creo que un punto a mejorar en la atención al cliente es esa y mas siendo la recepción el primer contacto con el cliente

Otra cosa a revisar es que en las habitaciones hay desperfectos que deben revisarse. Creo que hay áreas que necesitan mantenimiento.

2026-02-26 • via Nuitee
P
P • family_with_children • nl
5
kort
Pros:

Nooit weer

Cons:

Onvriendelijk en onbehulpzaam personeel.
Kamer klopte niet
Extra parkeerkosten die niet vooraf verteld waren

2026-02-26 • via Nuitee
M
Marion • family_with_children • de
6
2026-02-22 • via Nuitee
R
Rüdiger • solo_traveller • de
8
2026-02-14 • via Nuitee
D
Dominic • family_with_children • de
8
2026-02-13 • via Nuitee
J
Josef • family_with_children • de
8
2026-02-12 • via Nuitee
F
Firmino • couple • pt
9
2026-02-12 • via Nuitee