Mercure Hotel Düsseldorf City Nord

Hotels
•
Mercure
7.8 (1926 reviews)
Nördlicher Zubringer 7 , Düsseldorf , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Helpful and polite staff
Good location
Cons:
Lack of refrigerator in rooms
Breakfast quality issues
Some staff unfriendly

Categories

Cleanliness
7.8
The reviews mention clean and well-maintained rooms, but there are instances of discomfort related to heating and shower issues.
Service
8.3
Most reviews highlight polite and helpful staff, although a few reviewers noted that some staff were not friendly.
Location
8.8
Reviews consistently praise the convenient location, close to public transport and local attractions.
Room Quality
7.8
While some rooms are noted as comfortable, there were complaints about bed types and amenities not meeting expectations.
Amenities
7.3
Lack of certain amenities like refrigerators and poor maintenance of facilities affected the scores.
Value for Money
7.3
Several comments suggest the pricing may be high for the offered services, particularly regarding breakfast.
Food and Beverage
6.8
The breakfast specifically received negative comments, with diners expressing dissatisfaction.
Overall Experience
8.3
While there are some issues, the general sentiment is positive, and many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:39

Property Description

Luxurious Accommodation
Experience comfort and style at the 4-star Mercure Hotel Düsseldorf City Nord. Relax in air-conditioned rooms equipped with modern amenities including satellite TV and Wi-Fi.

Culinary Delights
Indulge in a culinary journey at the Piazza Restaurant, offering a variety of international dishes and fine wines. Unwind at the Piazza Bar with a selection of drinks ranging from German beers to signature cocktails.

Convenient Facilities
Benefit from free internet access, private underground parking, and easy access to the A44 motorway. Explore nearby attractions like the ISS-Dome indoor arena, just a short drive away.

Book your stay now at Mercure Hotel Düsseldorf City Nord for a memorable and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 1926 reviews
Cleanliness: 7.8
Service: 8.3
Location: 8.8
Room Quality: 7.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 8.3
R
Rüdiger • solo_traveller • de
8
2026-02-14 • via Nuitee
D
Dominic • family_with_children • de
8
2026-02-13 • via Nuitee
J
Josef • family_with_children • de
8
2026-02-12 • via Nuitee
R
Rainer Michael • family_with_children • de
8
2026-02-12 • via Nuitee
F
Firmino • couple • pt
9
2026-02-12 • via Nuitee
A
Andrea • couple • de
5
Nachdem wir nur zum Schlafen dort waren, war das Zimmer absolut ausreichend.
Pros:

Die Lage war für unsere Bedürfnisse ganz gut, in der Tiefgarage sind ausreichend Parkplätze vorhanden

Cons:

Unpraktisch fand ich den Tisch vor dem Fenster. Nachdem das Zimmer sehr klein war, lieber gar keinen Tisch und dafür frei zugängliche Fenster.

2026-02-08 • via Nuitee
I
Itxaso Azcune • extended_group • es
5
2026-01-30 • via Nuitee
J
Julian • family_with_children • de
6
Pros:

Sehr gutes Frühstück!

Nettes Personal.

Cons:

Kleines stickiges Zimmer. Da zur Straße raus, konnte man nicht lüften aufgrund des Lärms. Das Zimmer ließ sich trotz Winters zum Schlafen nicht auf eine angenehme kühle Temperatur bringen da es Probleme mit der Klimatisierung vom Hotel gab. Die Ausstattung der Zimmer ist karg. Zum Wasserkocher gibt es Pappbecher und keine Tassen wie sonst üblich in vergleichbaren Hotels..
Im Badezimmer gibt es Plastikbecher.

Die Matratzen waren alt und durchgelegen.

Wir sind einen Tag früher als geplant abgereist.

2026-01-30 • via Nuitee
S
Sergii Gergenov • family_with_children • ua
10
Pros:

Я всегда предпочитаю оставаться в этой сети отелей, всегда чувствую себя уютно.

Cons:

Вкусные завтраки, просторный номер, парковка, хорошее расположение.

2026-01-30 • via Nuitee
A
Alexey • couple • kz
4
Unfortunately, our stay at this hotel was disappointing. The staff was rude and unhelpful, which made us feel uncomforta
2026-01-29 • via Nuitee
A
Ayhan • extended_group • tr
10
Cons:

Mini bar ve ya bir su dahi yoktu Yastıkları kötüydü

2026-01-27 • via Nuitee
R
Roland • couple • de
8
2026-01-26 • via Nuitee
M
Miriam • extended_group • de
5
Pros:

Solide Lage

Cons:

Zimmer zur Straße sehr sehr laut. Ungewöhnlich warm dafür dass Außentemperatur um die 0 Grad liegt. Kaffee auf dem Zimmer wurde nicht aufgefüllt. Zimmereinrichtung hat sich seit 10 Jahren nicht verändert. Kein Kühlschrank auf dem Zimmer.

2026-01-25 • via Nuitee
H
H • couple • nl
9
Prima hotel aan ringweg Dusseldorf Nord voor goede overnachting.
Pros:

Schone kamer, functionele badkamer. Heel fijn dat er een restaurant bij is waar een prima diner geserveerd wordt. Ontbijt is onovertroffen! Compleet, uitgebreid en smakelijk. De ligging is prima aan de 'zubringer'. Geen last gehad van geluidsoverlast door aanliggende autoweg. (We hadden wel een kamer aan de achterzijde)

Cons:

Het was zoeken naar een stopcontact bij het bed om de telefoon binnen handbereik op te laden. Ook zijn de bedden écht krap en is de standaard kamer best wel klein. Er staat slechts 1 stoel in de kamer.

2026-01-25 • via Nuitee
L
Levent • couple • tr
8
Bu Bölge size uygun ise tercihiniz bu otel olmalı.
Pros:

Fiyat kalite dengesi iyiydi. Kahvaltı güzel ve yeterli. Odalar temiz ve rahat.

2026-01-25 • via Nuitee
L
Levent • couple • tr
8
2026-01-25 • via Nuitee
A
Ali • solo_traveller • de
8
2026-01-23 • via Nuitee
A
AIN • solo_traveller • ee
8
It,s ok for this value
Pros:

Location,staff

Cons:

Pillow was very bad

2026-01-22 • via Nuitee
C
Ciaravino Luigi • family_with_children • it
8
2026-01-22 • via Nuitee
U
Uwe • couple • de
5
Pros:

Lage; Tiefgarage.

Cons:

Zimmer ist in die Jahre gekommen; Duschtür schließt nicht, unsauber. Gebucht ohne Frühstück. Bett (Matratze) war gut.
Personal unfreundlich.

2026-01-21 • via Nuitee