Four Points by Sheraton Raleigh Arena

Hotels
Four Points by Sheraton
8.7 (520 reviews)
1200 Hurricane Alley Way , Raleigh , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
High prices
Breakfast quality issues

Categories

Cleanliness
8.84
Overall cleanliness was generally praised, but some reviews mentioned mold on muffins and a dirty pool.
Service
9.31
Reception staff were described as pleasant and helpful; however, breakfast staff were noted as unhelpful.
Location
9.35
Many positive comments on the location being convenient for events at Lenovo Center.
Room Quality
8.8
Rooms were spacious and comfortable, though some reviews mentioned the lack of furniture and dim lighting.
Amenities
8.33
Availability of a bar and restaurant was noted, but some guests were disappointed with the lack of microwave.
Value for Money
8.29
Although the location was great, guests felt the price was high compared to the quality and amenities provided.
Food and Beverage
7.84
Breakfast options received consistent complaints regarding quality and pricing.
Overall Experience
8.81
Overall stay was positive with minor issues noted, resulting in a very good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:04

Property Description

Luxurious Accommodations

Four Points by Sheraton Raleigh Arena offers elegant ambience and upscale amenities, including spacious suites with modern conveniences like 42-inch LCD TVs, wet bars, and recharge devices.

Convenient Services

Guests can enjoy complimentary perks such as free Wi-Fi, airport transportation, evening receptions, and hot breakfast. The hotel also provides a business center, meeting rooms, and a fitness center for added convenience.

Prime Location

Located near major attractions like PNC Arena and North Carolina State University, our hotel is the perfect choice for both leisure and business travelers visiting Raleigh.

Experience comfort and convenience at Four Points by Sheraton Raleigh Arena - book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 520 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.81
P
Penland family_with_children us
10
Pros:

Excellent location, comfortable beds,and nice staff.

Cons:

Fridge did not get really cold was only problem but manageable.

2026-03-25 via Nuitee
S
Sharonda family_with_children us
10
Pros:

The bed was comfortable and clean

Cons:

Nothing

2026-03-22 via Nuitee
P
Phyllis couple us
10
2026-03-22 via Nuitee
D
Damaris solo_traveller us
10
Pros:

The room was spotless, spacious, and well within walking distance of the Lenovo Center. It made my concert experience seamless & I will only book at this hotel for future shows/events I attend at the Lenovo Center!

2026-03-19 via Nuitee
T
Todd family_with_children us
5
Pros:

Spacious room and comfortable beds. Also close to lenovo center

Cons:

Killed couple of cockroaches in our bathroom and staff that was serving breakfast was rude. Break was also ok.

2026-03-17 via Nuitee
M
Misty extended_group us
8
2026-03-17 via Nuitee
S
Stanley family_with_children us
10
2026-03-14 via Nuitee
S
smna619 family_with_children us
10
Great location, friendly staff, clean and spacious rooms
Pros:

Room is very spacious and comfortable. We love having a little table to be able to eat at and a fridge to keep drinks cold.

Cons:

the lighting in the room, it has a nice calm feel but when getting ready and using the mirror, I would like an option for higher lights

2026-03-04 via Nuitee
C
Charles solo_traveller us
10
2026-03-01 via Nuitee
D
Derek family_with_children us
5
2026-02-23 via Nuitee
R
Rodriguez family_with_children us
10
Everyone was nice and made out stay very pleasant
Pros:

Every was kind and clean

Cons:

Nothing

2026-02-22 via Nuitee
A
Andre extended_group us
10
2026-02-22 via Nuitee
K
Katherine couple us
10
2026-01-28 via Nuitee
E
Erikson family_with_children us
9
Nice quick stay for an event
Pros:

We had a nice corner room. Spacious and private

Cons:

NA

2026-01-19 via Nuitee
J
Jodi couple us
10
Pros:

The staff could not be more helpful and kind. The location to Lenova arena was perfect. Less than a mile walk!!

2026-01-19 via Nuitee
A
Alvarado family_with_children us
9
4 points experience
Pros:

Location, great staff, the room was all excellent

Cons:

No microwave in the room and the TV remote didn't work well

2026-01-11 via Nuitee
S
Stanley family_with_children us
10
2026-01-11 via Nuitee
D
Donna couple us
10
Pros:

Location and welcome staff it was also clean

Cons:

Breakfast was horrible and the only other problem was the hot water in shower wasn’t that hot in the bar the tap beer choices were not good and beer was warm

2026-01-10 via Nuitee
B
Becky family_with_children us
10
Pros:

Easy walk to hockey game.

2026-01-09 via Nuitee
B
Brittany couple us
10
Very relaxing
Pros:

Nice, quite, and comfortable

Cons:

Water in shower doesn’t get hot enough

2026-01-07 via Nuitee