Four Points by Sheraton Raleigh Arena

Hotels
•
Four Points by Sheraton
8.7 (539 reviews)
1200 Hurricane Alley Way , Raleigh , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
High prices
Breakfast quality issues

Categories

Cleanliness
8.84
Overall cleanliness was generally praised, but some reviews mentioned mold on muffins and a dirty pool.
Service
9.31
Reception staff were described as pleasant and helpful; however, breakfast staff were noted as unhelpful.
Location
9.35
Many positive comments on the location being convenient for events at Lenovo Center.
Room Quality
8.8
Rooms were spacious and comfortable, though some reviews mentioned the lack of furniture and dim lighting.
Amenities
8.33
Availability of a bar and restaurant was noted, but some guests were disappointed with the lack of microwave.
Value for Money
8.29
Although the location was great, guests felt the price was high compared to the quality and amenities provided.
Food and Beverage
7.84
Breakfast options received consistent complaints regarding quality and pricing.
Overall Experience
8.81
Overall stay was positive with minor issues noted, resulting in a very good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:04

Property Description

Luxurious Accommodations

Four Points by Sheraton Raleigh Arena offers elegant ambience and upscale amenities, including spacious suites with modern conveniences like 42-inch LCD TVs, wet bars, and recharge devices.

Convenient Services

Guests can enjoy complimentary perks such as free Wi-Fi, airport transportation, evening receptions, and hot breakfast. The hotel also provides a business center, meeting rooms, and a fitness center for added convenience.

Prime Location

Located near major attractions like PNC Arena and North Carolina State University, our hotel is the perfect choice for both leisure and business travelers visiting Raleigh.

Experience comfort and convenience at Four Points by Sheraton Raleigh Arena - book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 539 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.81
S
Shakitta • solo_traveller • us
10
2026-04-18 • via Nuitee
K
Kni Knowles • solo_traveller • bs
7
Perfect location for concert at Lenovo Centre. Staff was lovely.
Pros:

Staff was wonderful, room larger than expected.

Cons:

Iron kept short circuiting.

2026-04-13 • via Nuitee
K
Karen • solo_traveller • us
3
We will not be back
Pros:

The location was perfect for our needs

Cons:

There was no microwave in the room. The towels were like sandpaper. The mattress was tk soft. The pillows werevto soft. When asked if they had harder ones they said they did not. The hotel rewards program said they had room service. They did not.. could not get any food after breakfast without leaving the actual hotel.. We will not be back.

2026-04-09 • via Nuitee
L
LaTonya • couple • us
9
2026-04-05 • via Nuitee
E
ELEXIS • couple • us
9
Location and price for room and amenities were awesome! Hallways need some attention.
Pros:

We booked this hotel because it is within walking distance to the arena. It is worth it to not deal with parking and getting in and out of there on a game day.

Room was clean and spacious. Minimal wear an tear. Free coffee in the lobby.

Cons:

Only negative comments are, the hallways, although they looked super clean, smelled like feet. Perhaps some vinegar spray will help? Using air fresheners, unless they are made of organic essential oils can be toxic. The lighting in the hallway was absolutely attrocious! The lights are that LED blue that causes headaches. I recommend that the lightbulbs be replaced!

2026-03-31 • via Nuitee
R
Richard • solo_traveller • us
9
2026-03-31 • via Nuitee
P
Penland • family_with_children • us
10
Pros:

Excellent location, comfortable beds,and nice staff.

Cons:

Fridge did not get really cold was only problem but manageable.

2026-03-25 • via Nuitee
P
Phyllis • couple • us
10
2026-03-22 • via Nuitee
S
Sharonda • family_with_children • us
10
Pros:

The bed was comfortable and clean

Cons:

Nothing

2026-03-22 • via Nuitee
D
Damaris • solo_traveller • us
10
Pros:

The room was spotless, spacious, and well within walking distance of the Lenovo Center. It made my concert experience seamless & I will only book at this hotel for future shows/events I attend at the Lenovo Center!

2026-03-19 • via Nuitee
T
Todd • family_with_children • us
5
Pros:

Spacious room and comfortable beds. Also close to lenovo center

Cons:

Killed couple of cockroaches in our bathroom and staff that was serving breakfast was rude. Break was also ok.

2026-03-17 • via Nuitee
M
Misty • extended_group • us
8
2026-03-17 • via Nuitee
S
Stanley • family_with_children • us
10
2026-03-14 • via Nuitee
S
smna619 • family_with_children • us
10
Great location, friendly staff, clean and spacious rooms
Pros:

Room is very spacious and comfortable. We love having a little table to be able to eat at and a fridge to keep drinks cold.

Cons:

the lighting in the room, it has a nice calm feel but when getting ready and using the mirror, I would like an option for higher lights

2026-03-04 • via Nuitee
C
Charles • solo_traveller • us
10
2026-03-01 • via Nuitee
D
Derek • family_with_children • us
5
2026-02-23 • via Nuitee
R
Rodriguez • family_with_children • us
10
Everyone was nice and made out stay very pleasant
Pros:

Every was kind and clean

Cons:

Nothing

2026-02-22 • via Nuitee
A
Andre • extended_group • us
10
2026-02-22 • via Nuitee
K
Katherine • couple • us
10
2026-01-28 • via Nuitee
E
Erikson • family_with_children • us
9
Nice quick stay for an event
Pros:

We had a nice corner room. Spacious and private

Cons:

NA

2026-01-19 • via Nuitee