Four Points by Sheraton Raleigh Arena

Hotels
•
Four Points by Sheraton
8.7 (520 reviews)
1200 Hurricane Alley Way , Raleigh , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
High prices
Breakfast quality issues

Categories

Cleanliness
8.84
Overall cleanliness was generally praised, but some reviews mentioned mold on muffins and a dirty pool.
Service
9.31
Reception staff were described as pleasant and helpful; however, breakfast staff were noted as unhelpful.
Location
9.35
Many positive comments on the location being convenient for events at Lenovo Center.
Room Quality
8.8
Rooms were spacious and comfortable, though some reviews mentioned the lack of furniture and dim lighting.
Amenities
8.33
Availability of a bar and restaurant was noted, but some guests were disappointed with the lack of microwave.
Value for Money
8.29
Although the location was great, guests felt the price was high compared to the quality and amenities provided.
Food and Beverage
7.84
Breakfast options received consistent complaints regarding quality and pricing.
Overall Experience
8.81
Overall stay was positive with minor issues noted, resulting in a very good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:04

Property Description

Luxurious Accommodations

Four Points by Sheraton Raleigh Arena offers elegant ambience and upscale amenities, including spacious suites with modern conveniences like 42-inch LCD TVs, wet bars, and recharge devices.

Convenient Services

Guests can enjoy complimentary perks such as free Wi-Fi, airport transportation, evening receptions, and hot breakfast. The hotel also provides a business center, meeting rooms, and a fitness center for added convenience.

Prime Location

Located near major attractions like PNC Arena and North Carolina State University, our hotel is the perfect choice for both leisure and business travelers visiting Raleigh.

Experience comfort and convenience at Four Points by Sheraton Raleigh Arena - book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 520 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.81
K
Katherine • couple • us
10
2026-01-28 • via Nuitee
J
Jodi • couple • us
10
Pros:

The staff could not be more helpful and kind. The location to Lenova arena was perfect. Less than a mile walk!!

2026-01-19 • via Nuitee
E
Erikson • family_with_children • us
9
Nice quick stay for an event
Pros:

We had a nice corner room. Spacious and private

Cons:

NA

2026-01-19 • via Nuitee
A
Alvarado • family_with_children • us
9
4 points experience
Pros:

Location, great staff, the room was all excellent

Cons:

No microwave in the room and the TV remote didn't work well

2026-01-11 • via Nuitee
S
Stanley • family_with_children • us
10
2026-01-11 • via Nuitee
D
Donna • couple • us
10
Pros:

Location and welcome staff it was also clean

Cons:

Breakfast was horrible and the only other problem was the hot water in shower wasn’t that hot in the bar the tap beer choices were not good and beer was warm

2026-01-10 • via Nuitee
B
Becky • family_with_children • us
10
Pros:

Easy walk to hockey game.

2026-01-09 • via Nuitee
B
Brittany • couple • us
10
Very relaxing
Pros:

Nice, quite, and comfortable

Cons:

Water in shower doesn’t get hot enough

2026-01-07 • via Nuitee
K
Kayla • couple • us
9
Pros:

I really liked the location. We went to the Carolina Hurricanes back to back games and the alumni game and it was perfect to walk across the street without having to drive or pay for an uber. There was also a restaurant and bar in the same parking lot that was really good.

Cons:

I wish the bar at the hotel stayed open longer. Also, I did not like that we had to pay additional for breakfast. Most hotels have breakfast included but this hotel did not. We ended up going out for food every morning instead.

2026-01-05 • via Nuitee
G
Gileau • couple • us
10
2026-01-05 • via Nuitee
T
Tiffany • couple • us
10
2026-01-04 • via Nuitee
P
Phillip • family_with_children • us
8
Pros:

My 7th stay at this hotel..Location to Levono arena for the game, clean, comfortable rooms , no complaints here.

Cons:

Nothing , all good

2025-12-31 • via Nuitee
S
Steve • family_with_children • us
9
Pros:

Reception staff were very pleasant, courteous, and helpful. Thank you Thomasina.

Cons:

Breakfast staff not so helpful.

2025-12-18 • via Nuitee
M
Michele • couple • us
10
Very nice!
Pros:

Close to stadium. Nice friendly staff!

Cons:

Keep up the good work!

2025-12-17 • via Nuitee
L
Lori • couple • us
1
Pros:

Location to Lenovo Center.

Cons:

Staff was rude and unhelpful.

2025-12-09 • via Nuitee
K
Kayla • couple • us
10
Pros:

The location to the Lenovo Center was perfect for us. We were able to walk to and from the arena. There is a bar/restaurant right there as well that has excellent food. The bar at the hotel was great too when we got back from the Carolina Hurricanes game.

2025-11-13 • via Nuitee
C
Christina • couple • us
9
Great for concerts, within walking distance of the Lenovo Center
Pros:

Location was great for the Lenovo Center

Cons:

Pricey

2025-11-13 • via Nuitee
S
Susan • couple • us
10
Pros:

Perfect for a short getaway — clean, quiet, and excellent service.

2025-11-03 • via Nuitee
M
Mia • family_with_children • us
8
Pros:

Wanted a place in walking distance to a venue and it was the perfect spot. Clean and quiet area.

Cons:

Being a guest and not having access to bar from outsiders who just popped in. Not having a microwave in the room was not what I expected.

2025-11-02 • via Nuitee
J
James • couple • us
9
Very comfortable, and great staff
Pros:

Available bar

Cons:

N/A

2025-10-30 • via Nuitee