Hilton Garden Inn Fort Wayne

Hotels
•
Hilton Garden Inn
8.4 (336 reviews)
8615 US 24 West , Fort Wayne , us
+1 260-435-1777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cozy atmosphere
Cons:
Noisy environment
Fraudulent charge issues
Poor breakfast quality
Disorganized reception

Categories

Cleanliness
8.23
Some guests expressed concerns about cleanliness, particularly regarding the condition of the furniture and bathroom.
Service
9.7
Guests highlighted friendly and helpful service, although there were some wait times at the front desk.
Location
9.24
Good location noted, but noise from the highway and pool area impacted guest experience.
Room Quality
8.19
While the room was clean, guests reported noise issues and discomfort with the beds.
Amenities
8.72
The pool and hot tub were appreciated, but the lack of a shuttle service and operational hot tub were drawbacks.
Value for Money
7.68
Several guests felt that the price was not justified given the issues encountered during their stay.
Food and Beverage
7.23
Breakfast was a point of confusion, with guests expecting it to be included, but issues were found with its quality.
Overall Experience
8.2
Overall mixed experiences noted, with significant issues overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Convenient Location and Accessibility
Located off Interstate 69 and close to Fort Wayne International Airport, the Hilton Garden Inn Fort Wayne offers easy access for travelers.

Nearby Attractions and Activities
Explore popular attractions like the Fort Wayne Children's Zoo, Lincoln Museum, and golf courses just a short distance away from the hotel.

Modern Amenities and Comfort
Enjoy free high-speed internet, in-room microwaves and refrigerators, on-site dining, fitness facilities, and a 24-hour business center during your stay at the Fort Wayne Hilton Garden Inn.

Experience convenience and comfort at the Hilton Garden Inn Fort Wayne – book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 336 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.2
L
Lida • family_with_children • us
8
2026-08-19 • via Nuitee
K
Kristina • couple • us
10
2026-08-18 • via Nuitee
S
S5842AHjohnf • Couples
6
Over Priced for Hotel Conditions
Pros:

Service was fine but immediately stepping out of the elevator the musty smell hit us on the 2nd floor. The room was the same (#220) in the morning I got stuck in the elevator. Wouldn’t go up and it wouldn’t go down.
I used the stairs and when I got to the first floor there it was. Noticed the elevator repair truck outside.

2026-08-06 • via Tripadvisor
D
Dream707038 • Family
10
Lovely
Pros:

We had a wonderful family weekend here! The entire hotel feels fresh and clean, and the kids absolutely loved the indoor pool. The highlight of our arrival was Cole at the front desk. She was incredibly friendly, kind to the kids, and made the check-in process smooth and stress-free. Exceptional customer service like hers is hard to find. We felt safe, comfortable, and well-taken care of the entire time!

2026-08-05 • via Tripadvisor
M
Megan • family_with_children • us
8
2026-07-13 • via Nuitee
K
Kristian • couple • us
10
2026-07-03 • via Nuitee
B
Bianca • couple • us
10
2026-07-02 • via Nuitee
J
Jessica • solo_traveller • us
2
This is one of the worst hilton locations I’ve stayed at. The property has low maintenance. I stayed for 3 nights with n
Pros:

Nothing

Cons:

I don’t think it is maintained well. It’s quite old. My room was dusty in some parts. Was not the best stay

2026-06-30 • via Nuitee
M
Mandi • family_with_children • us
10
Pros:

I loved my stay. I had my daughter’s 10th birthday party there. The day was absolutely wonderful and I only had two issues. One was that you had to make sure if you wanted breakfast included that you got that package. And two I didn’t appreciate the picture of the bathroom not matching the real description. Other wise everything was perfect.

2026-06-20 • via Nuitee
A
Alana • family_with_children • us
6
Cons:

I didn’t like the fact breakfast wasn’t out to just help yourself.

2026-06-13 • via Nuitee
A
Alex • solo_traveller • us
6
Pros:

Relatively clean

Cons:

No towels in my room and when I went down to get them there was only a half hearted apology. Pretty disappointed and made me then question what else had not been done to make the room ready.

2026-06-03 • via Nuitee
M
MaryMargaret • solo_traveller • us
8
It's good to meet up with friends!
Pros:

The location was good. Closes to several coffee shops, restaurants and other stores. Very bright and spacious

Cons:

more expensive than I'd like. offered breakfast but it was going to cost $14. I was charged $25 in addition to the room (which I'd already paid for) for "incidentals" which the front desk staff informed me was "in case a member of your party ate breakfast or something like that". Really?

2026-05-30 • via Nuitee
R
Ryan • solo_traveller • us
10
2026-05-26 • via Nuitee
D
Donta • solo_traveller • us
10
2026-05-24 • via Nuitee
D
Donna • couple • us
4
Quite a disappointment since this was a Hilton. Literally felt like nowhere America. Nothing special.
Pros:

Conveniently located to the city. No walking, but driveable.

Cons:

Keyless entry was down as well as the app the entire stay. We had to be escorted to our room each time we returned at days end to be let in to our room. No regular coffee, only decaf. “Waiting for their delivery”, no brand water, Gordons food service wholesale club bottled water. Room service was every other day, which was never mentioned. Came back to the room and no clean towels, no bed make up, trash etc. Had to request clean towels since no service. Ended up leaving early due to the hassle. Justin was nice. Oh, half of the ‘Hilton garden suites’ lights are out. Looks tacky as h*** from the main streets and interstate. Not good overall. Felt like a very neglected property.

2026-05-21 • via Nuitee
L
Lepley • couple • us
7
Overpriced and didn't get what was booked
Pros:

Spa pool was clean and worked well.

Cons:

Booked king bed. They told they had no King beds available for me. They gave me a room with 2 queens beds instead.

2026-05-21 • via Nuitee
S
Staron • solo_traveller • us
3
Cons:

The key cards were not working

2026-05-21 • via Nuitee
M
Mary • couple • us
8
Came for family
Pros:

Location

Cons:

A posted sign and menu announced dinner starting at 5. When we arrived and sat down, no one came to us. When asked, a registrar said, sorry no one is here to make dinner tonight. Photo attached. Maybe change the sign? Offer dinner suggestions?

2026-05-19 • via Nuitee
N
Nicole • family_with_children • us
10
2026-05-18 • via Nuitee
S
Shull • couple • us
9
2026-05-10 • via Nuitee