Hawthorn Suites by Wyndham Rancho Cordova/Folsom

Hotels
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Hawthorn Suites
7.1 (1198 reviews)
12180 Tributary Point Drive , Rancho Cordova , US
+1 916-936-0550

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location close to restaurants and freeway
Some front desk staff were friendly and helpful
Renovated rooms noted in some reviews
Affordable for budget travelers
Several guests reported good breakfast
Cons:
Very poor cleanliness (dirty rooms, trash, odors, hairs)
Pest issues (ants, roaches)
Room defects (broken AC, TV, toilet; cigarette burns; stains)
Billing and rude staff incidents reported
Pool/elevator cleanliness and maintenance problems
Safety/noise concerns and people loitering outside

Categories

Cleanliness
2.8
Consistently reported as very poor: overflowing trash, filthy elevators and carpets, stained/soiled bedding, visible hairs, roaches and ants, pet-urine smells and general unclean rooms.
Service
8.8
Mixed but often positive: several reports of friendly, helpful front desk staff and a quick room switch; however there are also strong complaints about rudeness, billing issues and slow deposit processing.
Location
9.2
Frequently praised for convenience: close to freeway, restaurants (McDonald's, Taco Bell, Subway, Starbucks) and to visiting locations; easy access makes it attractive despite other issues.
Room Quality
3.4
Multiple reports of poor room condition: unmade/dirty rooms on arrival, ants, roaches, broken AC/TV/toilet, cigarette burns and strong odors; some renovated rooms noted but many rooms in bad shape.
Amenities
8.3
Amenities exist and some recent renovations noted (e.g., updated rooms, gas-stove suites handled well), but problems reported with pool cleanliness, slow elevator and lack of some facilities (no dishwasher, limited furniture in bunk rooms).
Value for Money
8.1
Seen as affordable by several guests and 'you get what you pay for' by others; mixed impressions but generally considered acceptable value for budget travelers despite cleanliness/room quality issues.
Food and Beverage
8
Mixed breakfast experiences: some guests praised a very good breakfast, others reported stale or pitiful offerings (stale tater tots); overall average to above-average for a budget property.
Overall Experience
8.2
Overall mixed: convenient location and some helpful staff plus decent breakfast for some guests, but severe cleanliness and room-quality problems and occasional safety/noise concerns create a budget-level, inconsistent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located in the Gold River community, Hawthorn Suites by Wyndham Rancho Cordova/Folsom offers easy access to both Sacramento and Folsom. Just a short drive from Folsom Lake, guests can enjoy the beauty of the outdoors.

Amenities Galore
From the seasonal outdoor pool and hot tub to the daily continental breakfast, this hotel ensures a comfortable and enjoyable stay. Free Wi-Fi, satellite TV, and in-room kitchen facilities provide convenience and entertainment.

Great Facilities
With a 24-hour reception, business center, guest launderette, and fitness center, guests have everything they need at their fingertips. Whether traveling for leisure or business, Hawthorn Suites caters to all needs.

Book your stay at Hawthorn Suites by Wyndham Rancho Cordova/Folsom for a memorable and relaxing experience.

Important information:

Please note: The water at the property will be off from around 10:00 to approximately 18:00 on 2 January 2018

Please note: The property reserves the right to authorize the guests' credit card one day prior to arrival.

The free Hot Breakfast Buffet includes eggs, breakfast meat, waffles, a variety of hot and cold cereals, fruits, yogurt, a selection of bread, bagels and muffins, and coffee, tea, milk and juices. Served 6:30-9:30 daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.1
Based on 1198 reviews
Cleanliness: 2.8
Service: 8.8
Location: 9.2
Room Quality: 3.4
Amenities: 8.3
Value for Money: 8.1
Food and Beverage: 8
Overall Experience: 8.2
A
Aaron • family_with_children • us
3
Pros:

The location was good.

Cons:

It was very dirty. Trash cans overflowing, the elevator needed mopped badly, the third floor carpet was dirty and could really use a vacuum. The hallway stunk bad like stale cigarettes. The sheets kept slipping up the corners of the mattress. The towels were threadbare and the breakfast tater tots were stale.

2026-10-25 • via Nuitee
T
Tanya • family_with_children • us
3
It was a place to stay, but I wouldn’t make another reservation here
Cons:

It wasn’t very clean. The breakfast was pitiful.

2026-10-21 • via Nuitee
V
Vivian A • family_with_children • us
10
2026-10-12 • via Nuitee
L
leandro • couple • us
1
Horrible hotel
Cons:

They gave me the first room and it was not made and it was all dirty. I requested the second room and it did not match the one I had booked and on top of that it was full of ants.

2026-10-11 • via Nuitee
N
Nikola • solo_traveller • rs
10
2026-10-07 • via Nuitee
M
Melissa • couple • us
1
Ac was broken down
Cons:

I seen 2 roaches .

2026-09-17 • via Nuitee
F
fernando • couple • us
9
2026-09-17 • via Nuitee
M
Mezurashi • extended_group • us
3
You get what you pay for
Cons:

The toilet would not flash and tv didn't work

2026-09-11 • via Nuitee
S
Santiago • couple • us
10
Was very comfortable.
2026-09-10 • via Nuitee
R
Rick • extended_group • us
7
Pros:

Staff was wonderful and friendly

2026-09-05 • via Nuitee
R
Rene • family_with_children • us
4
It was clean inside
Pros:

It was good

Cons:

The grounds outside where not good and too many homeless people outside fighting.

2026-09-03 • via Nuitee
M
maximiliano • extended_group • ar
7
2026-08-31 • via Nuitee
E
Esteban • solo_traveller • us
8
2026-08-31 • via Nuitee
M
Minyu • couple • cn
6
2026-08-29 • via Nuitee
J
Jaydee • couple • us
10
Pros:

Asked front desk for a room switch to a different suite with a gas stove, they did not hesitate and booked us a different room right away! Amazing front desk attendant.

Cons:

nothing, everything was pleasant.

2026-08-22 • via Nuitee
C
Crowell • solo_traveller • us
8
2026-08-22 • via Nuitee
N
Nancy • family_with_children • us
7
You can walk to McDonald's right from the hotel, and there is alsoTaco Bell, Subway, and Starbucks nearby.We love th
Pros:

The rooms have been newly renovated, and the bathroom is very clean.

Cons:

I'm staying in a room with bunk beds, but there aren't any desks or chairs, which is a bit inconvenient.

2026-08-20 • via Nuitee
C
Carol • family_with_children • us
10
2026-08-17 • via Nuitee
L
Lloyd • couple • us
10
2026-08-16 • via Nuitee
X
Xochitl • family_with_children • us
8
Pros:

It was close to my visiting location and affordable.

Cons:

That the pool could be cleaner and the elevator was super slow .

2026-08-10 • via Nuitee