Holiday Inn Express & Suites San Antonio - Downtown Market Area by IHG

Hotels
•
Holiday Inn Express
8.1 (729 reviews)
102 El Paso Street , San Antonio , US
+1 210-277-1000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Spacious rooms
Clean facilities
Cons:
Noisy air conditioning
Rude staff encountered
Room cleanliness issues
Furniture needs updating

Categories

Cleanliness
7.35
Some complaints about dust and dirty walls noted; needs improvement.
Service
8.35
Generally positive experiences with staff, although one negative review regarding breakfast timing.
Location
8.85
Multiple remarks of a great location close to downtown and river walk.
Room Quality
7.85
Rooms are spacious and comfortable but noted some furniture issues.
Amenities
7.85
Good amenities like breakfast and free parking, but some complaints about air conditioning.
Value for Money
8.35
Overall perceived as a good value, especially with complimentary services.
Food and Beverage
8.35
Breakfast received positive remarks; has good coffee availability.
Overall Experience
7.85
Guests enjoyed their stay, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:12

Property Description

Luxurious All-Suite Accommodation
This centrally located Holiday Inn Express Downtown Market Area offers spacious suites with kitchenettes, sofas, and complimentary WiFi. Each suite comes equipped with a TV, ironing facilities, and a microwave and fridge for added convenience.

Convenient Amenities for Business and Leisure
Guests can enjoy the outdoor pool, business center, and gym during their stay. The hotel also serves breakfast and provides laundry facilities, ensuring a comfortable and hassle-free experience for all visitors.

Prime Location near Major Attractions
Located just 1 km from The Alamo and the River Walk, this hotel is also in close proximity to the University of Texas at San Antonio Downtown and the Tower of the Americas. With easy access to key landmarks, Holiday Inn Express is the perfect choice for your stay in San Antonio.

Book now to experience the perfect blend of comfort and convenience at Holiday Inn Express Downtown Market Area!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 729 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 7.85
G
giselle • couple • us
8
2026-10-16 • via Nuitee
V
Vallis • extended_group • us
8
2026-10-16 • via Nuitee
I
Ira • couple • us
7
Except for smell okay 👍
Pros:

Good breakfast

Cons:

The product used give the room a refresh smell. The smell was horrible

2026-10-15 • via Nuitee
J
Julymar • family_with_children • us
10
2026-10-15 • via Nuitee
L
Lauren • family_with_children • be
9
Le personnel est merveilleux
Pros:

Le personnel est merveilleux! Nous avons eu une galère avec la voiture de location et le monsieur de l’accueil a été d’un grand secours! Il a téléphoné à la compagnie de location et a fait le nécessaire pour que nous puissions continuer notre voyage! C’était vraiment adorable! Merci à lui pour sa précieuse aide!

2026-10-15 • via Nuitee
R
RorroMx • extended_group • mx
7
Decent place to sleep and have breakfast.
Pros:

Great breakfast with eggs, sausages, hot cakes, fruit and yogurth, coffee machine available 24 hours. Very Friendly staff.

Cons:

Room had a strange odor, like moisture, not sure if it is because of the rug in the room. The location didn´t feel safe to walk around, very lonely.

2026-10-14 • via Nuitee
N
Nate • couple • us
9
Keep up the good work.
Pros:

The breakfast was very good.
The location was great.

Cons:

N/A

2026-10-13 • via Nuitee
B
BYRON • solo_traveller • ec
10
Recomendado,visitarlo en familia
Pros:

Aseo excelente , ubicación, todo

Cons:

Variar menu desayuno sería buena sugerencia

2026-10-13 • via Nuitee
L
LPReyes • solo_traveller • us
8
Air conditioning could improve, otherwise all is good.
Pros:

The price was very reasonable.

Cons:

The air conditioning system did not seem to be working properly. (The fan created too much humidity in the room.)

2026-10-12 • via Nuitee
E
ELIANA MARIA • solo_traveller • mx
8
2026-10-12 • via Nuitee
M
Mario • family_with_children • us
6
It wasn’t the worst experience I’ve had in a hotel.
Pros:

It’s far enough from all the downtown stuff but close enough to I walk to places.

Cons:

The price and it seemed like an older holiday inn

2026-10-12 • via Nuitee
P
Pedro • solo_traveller • mx
10
Recomendable
Pros:

Las instalaciones limpias y muy amplias

Cons:

Falta de personal bilingüe

2026-10-10 • via Nuitee
T
Tanya • solo_traveller • de
4
Pros:

The bed was very comfortable and everyone at the reception was super nice and helpful. There is a fridge.

Cons:

The room smelled. There were stains all around - on the carpet, some of the walls, the bath, one of the towels looked like it was not washed. The AC was waking me up multiple times a night, and the pipes were somehow so loud that they were waking me up additional few times a night. The furniture is old and not well maintained. There was no big light in the bedroom, only a bedlight, making it hard to do anything other than sleep. The WiFi connection was very weak. Breakfast was using paper plates and plastic cups & utensils, generating lots of trash.

2026-10-09 • via Nuitee
R
Rebecca • couple • us
9
Stay was pretty good
Pros:

It was clean.. quiet.. perfect to sleep

Cons:

Check in took some time… front desk stayed on the phone while we waited for 10 minutes.
Same at check out. No one was at the desk. Loaded car came back and still waited for someone.

2026-10-08 • via Nuitee
T
Trine • couple • us
10
Great location, comfy beds,nice and clean and staff was so nice!
Pros:

Downtown not to far from Alamodome or even places to eat

2026-10-08 • via Nuitee
F
Francisco • solo_traveller • us
9
2026-09-19 • via Nuitee
G
GUSTAVO • family_with_children • us
10
2026-09-18 • via Nuitee
C
Charles • family_with_children • us
3
Ehh…
Pros:

It was close to the concert venue I attended

Cons:

The toilet didn’t always flush, gaps between the counter top and the wall, refrigerator poorly leveled up with dirty wash rag, taped up lighting that plugged into nothing, ironing board was made kids and smelled stale

2026-09-18 • via Nuitee
R
Roberto • solo_traveller • cl
8
Good place far from downtown
Pros:

The room was ok and the breakfast good

Cons:

It’s far from downtown

2026-09-17 • via Nuitee
L
Leticia • solo_traveller • mx
7
Cons:

No hicieron la limpieza del cuarto.

2026-09-17 • via Nuitee