Holiday Inn Express & Suites San Antonio - Downtown Market Area by IHG

Hotels
Holiday Inn Express
8.1 (729 reviews)
102 El Paso Street , San Antonio , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Spacious rooms
Clean facilities
Cons:
Noisy air conditioning
Rude staff encountered
Room cleanliness issues
Furniture needs updating

Categories

Cleanliness
7.35
Some complaints about dust and dirty walls noted; needs improvement.
Service
8.35
Generally positive experiences with staff, although one negative review regarding breakfast timing.
Location
8.85
Multiple remarks of a great location close to downtown and river walk.
Room Quality
7.85
Rooms are spacious and comfortable but noted some furniture issues.
Amenities
7.85
Good amenities like breakfast and free parking, but some complaints about air conditioning.
Value for Money
8.35
Overall perceived as a good value, especially with complimentary services.
Food and Beverage
8.35
Breakfast received positive remarks; has good coffee availability.
Overall Experience
7.85
Guests enjoyed their stay, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:12

Property Description

Luxurious All-Suite Accommodation
This centrally located Holiday Inn Express Downtown Market Area offers spacious suites with kitchenettes, sofas, and complimentary WiFi. Each suite comes equipped with a TV, ironing facilities, and a microwave and fridge for added convenience.

Convenient Amenities for Business and Leisure
Guests can enjoy the outdoor pool, business center, and gym during their stay. The hotel also serves breakfast and provides laundry facilities, ensuring a comfortable and hassle-free experience for all visitors.

Prime Location near Major Attractions
Located just 1 km from The Alamo and the River Walk, this hotel is also in close proximity to the University of Texas at San Antonio Downtown and the Tower of the Americas. With easy access to key landmarks, Holiday Inn Express is the perfect choice for your stay in San Antonio.

Book now to experience the perfect blend of comfort and convenience at Holiday Inn Express Downtown Market Area!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 729 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 7.85
H
Hernandez solo_traveller mx
10
2026-08-29 via Nuitee
M
monica family_with_children us
10
We’ll be back!
Pros:

Breakfast was great! Front desk ladies were very sweet!
Location was great: about 15-20min walk to Drury and from there River Walks. Walking back around 10p was ok.

2026-08-28 via Nuitee
S
Street solo_traveller us
10
Pros:

We had special time needs and the staff cheerfully cooperated with our special requests.

Cons:

Torn picture needs repair, not a complaint. Just FYI.

2026-08-28 via Nuitee
M
Mendez solo_traveller us
5
2026-08-23 via Nuitee
D
Daisy family_with_children us
10
2026-08-22 via Nuitee
K
Kim Phuong family_with_children us
10
We loved our stay
Pros:

Spacious and FREE parking

Cons:

Everything was great

2026-08-22 via Nuitee
C
Carmen solo_traveller mx
9
2026-08-21 via Nuitee
D
David family_with_children gb
8
Great choice for San Antonio as needed free parking and many don't have it!
Pros:

Great hotel, staff were pleasant and wasn't too far a walk into the town centre via the river. Those who can't walk would need a taxi/car. Breakfast was good and rooms comfortable and large with no noise. Left items in the wardrobe and staff were most helpful in sending it to another hotel we were staying in when i contacted them :)

Cons:

Not enough fresh fruit at breakfast and WiFi was poor (I work in IT, my hotspot on phone was more stable and often quicker), it starts off well but then just seems to time out. Might be a bit far from centre for some but we like walking ;)

2026-08-19 via Nuitee
G
Giorgia solo_traveller it
9
Pros:

Stanza davvero grande con tanto di salottino di ingresso con divano e TV.
Tanto spazio per riporre valigie e appoggiare oggetti.
Letti morbidi, ma non troppo... comodi.
Ambiente pulito e ordinato.
Piscina perfettamente esposta e perfettamente pulita.
Buona colazione con dolce e salato, disponibile dalle 6:30 alle 9:30. Caffè e acqua calda disponibili nella hall h24.
Posizione fuori dal centro, ma a poco più di un miglio dal river walk.
Parcheggio gratuito.
Consigliato!

Cons:

Qualche attenzione in più alle rifiniture lo porterebbe a 10.
Avevamo una parete della camera con la vernice rovinata e una piastrella staccata: niente che abbia disturbato la nostra permanenza, ma sono sicuramente elementi a cui prestare più attenzione.

2026-08-19 via Nuitee
J
Jorge Luis family_with_children mx
10
Una estancia agradable para familias.
Pros:

La atención del personal fué excepcional. Desde la llegada muy amables siempre. Durante la estancia hubo problemas con un A/C que dejó de funcionar. Nos solucionaron inmediatamente y nos asignaron a otra habitación sin ningun problema. Los desayunos incluidos estuvieron muy bien, había un poco para todos, y puedes comer de forma variada todos los días. Durante la estancia nos apoyaron con Toallas extra, Wifi para el PS5 de mi hijo.

Cons:

No hay nada malo que decir.

2026-08-19 via Nuitee
J
Joel family_with_children us
8
Good
Pros:

Good breakfast and good location

2026-08-18 via Nuitee
L
Lucero solo_traveller us
10
2026-08-17 via Nuitee
C
Christian family_with_children ar
7
2026-08-17 via Nuitee
G
George family_with_children us
9
Had a great time staying here, very comfortable and good location with free parking.
Pros:

Stayed with family of 5 (3 x kids) on Queen suite room. Good room with decent space. Breakfast was awesome and staff very friendly. Would recommend anyone with family as parking is free and distance from attractions only few miles away.

Cons:

N/A

2026-08-17 via Nuitee
T
Tim solo_traveller us
10
Pros:

Awsome location staff very helpful would recommend

Cons:

N/A

2026-08-12 via Nuitee
F
Felicia family_with_children us
9
Great location
Pros:

We only stayed one night. It was a great location and loved that it wasn’t far from downtown. Staff was very nice. The he room was nice and cold.

Cons:

There is only one elevator.

2026-08-12 via Nuitee
L
Lokkie_16 solo_traveller us
10
Pros:

Location, staff, and breakfast was 5 star

Cons:

Nothing comes to mind

2026-08-11 via Nuitee
S
Shamile family_with_children us
3
Not worth the money. It looks like a deal but stay somewhere else that’s clean.
Pros:

ThI staff was nice and very helpful.

Cons:

We were first assigned to room 201. The room smelled stuffy and moldy. Upon further examination I saw mold in the AC unit. The room should not be assigned to anyone as it is a danger. The manager proceeded to fluff up the pillows to prepare for another guest as we were leaving. We were then assigned to room 221 which smelled much better and did not have mold in the AC. The couch had stains on it, the shower curtain was ripped and the bathtub was peeling. I would have paid more money to stay somewhere else but reservation was non- refundable and I see why.

2026-08-11 via Nuitee
R
Rosie family_with_children us
7
2026-08-11 via Nuitee
A
Ayesha solo_traveller ca
9
Good place to stay.
Pros:

Everything

Cons:

Nothing

2026-08-11 via Nuitee