Holiday Inn Express & Suites San Antonio - Downtown Market Area by IHG

Hotels
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Holiday Inn Express
8.1 (619 reviews)
102 El Paso Street , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Spacious rooms
Clean facilities
Cons:
Noisy air conditioning
Rude staff encountered
Room cleanliness issues
Furniture needs updating

Categories

Cleanliness
7.35
Some complaints about dust and dirty walls noted; needs improvement.
Service
8.35
Generally positive experiences with staff, although one negative review regarding breakfast timing.
Location
8.85
Multiple remarks of a great location close to downtown and river walk.
Room Quality
7.85
Rooms are spacious and comfortable but noted some furniture issues.
Amenities
7.85
Good amenities like breakfast and free parking, but some complaints about air conditioning.
Value for Money
8.35
Overall perceived as a good value, especially with complimentary services.
Food and Beverage
8.35
Breakfast received positive remarks; has good coffee availability.
Overall Experience
7.85
Guests enjoyed their stay, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:12

Property Description

Luxurious All-Suite Accommodation
This centrally located Holiday Inn Express Downtown Market Area offers spacious suites with kitchenettes, sofas, and complimentary WiFi. Each suite comes equipped with a TV, ironing facilities, and a microwave and fridge for added convenience.

Convenient Amenities for Business and Leisure
Guests can enjoy the outdoor pool, business center, and gym during their stay. The hotel also serves breakfast and provides laundry facilities, ensuring a comfortable and hassle-free experience for all visitors.

Prime Location near Major Attractions
Located just 1 km from The Alamo and the River Walk, this hotel is also in close proximity to the University of Texas at San Antonio Downtown and the Tower of the Americas. With easy access to key landmarks, Holiday Inn Express is the perfect choice for your stay in San Antonio.

Book now to experience the perfect blend of comfort and convenience at Holiday Inn Express Downtown Market Area!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 619 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 7.85
G
Gizem • family_with_children • tr
8
2026-04-11 • via Nuitee
L
Lolita • couple • ch
8
Séjour ok!
Pros:

Séjour ok!

Cons:

La salle du petit déjeuner est vraiment petite est c’est compliqué d’y prendre le petit déjeuné sans devoir attendre .

2026-04-09 • via Nuitee
Z
zaneratto • family_with_children • br
10
2026-04-08 • via Nuitee
J
Jana • family_with_children • us
10
Pros:

Excellent customer service

2026-04-06 • via Nuitee
B
bihe • couple • us
10
2026-04-05 • via Nuitee
T
Tierra • family_with_children • us
8
2026-04-05 • via Nuitee
D
diana • couple • us
10
2026-04-03 • via Nuitee
H
hyung Seong • family_with_children • us
7
2026-03-31 • via Nuitee
M
Michael • couple • de
10
top Hotel zum guten Preis, gute zentrumsnahe Lage
Pros:

sehr gutes warmes Frühstück; modernes recht neues Haus, nach am Zentrum, Bsp. Riverwalk

2026-03-23 • via Nuitee
V
Victoria • family_with_children • us
7
Pros:

The breakfast was great.

Cons:

The little fridge in the hotel was leaking, did not receive any sheets for the pull out couch.

2026-03-19 • via Nuitee
M
marlen • family_with_children • us
8
Very comfortable
Pros:

The location

Cons:

Near to the place I want to go

2026-03-19 • via Nuitee
M
MICHALA • family_with_children • gb
7
Pros:

Accommodated 5 in one room and a fridge within the room

Cons:

Smell in the corridors

2026-03-18 • via Nuitee
N
Nancy • couple • us
9
2026-03-17 • via Nuitee
L
Luísa • solo_traveller • br
7
Pelo que pagamos estava ok
Pros:

Gostamos do tamanho do quarto, do conforto da cama e dos lençóis. O chuveiro também era bom.

Cons:

Carpete manchado e sujo. Quarto com odor ruim. Cafe da manhã não é bom mas tem opções. Localização não é tão próxima do riverwalk para ir a pé.

2026-03-15 • via Nuitee
X
Xavier • family_with_children • us
8
Overall good room and location for the price.
Cons:

Room phone was not working but we didn't need it. Refrigerator was not cold enough and had no way to adjust cooling. Room AC was good but not excellent.

2026-03-13 • via Nuitee
J
Joscemar • couple • us
3
Dirty and smelly rooms
Pros:

The bed sheets were clean and was confortable.

Cons:

I booked two rooms, my room was really smelly and the carpet had food scraps, meaning that wasn't cleaned after the last guest, my coworkers was pretty much the same, he said there was vlod stain by the toilet

2026-03-07 • via Nuitee
S
Sanchez • solo_traveller • us
9
2026-03-01 • via Nuitee
B
Bennett • couple • us
9
It was fine for a quick overnight stay.
Pros:

The location was not as expected but that was probably “ user error” being unfamiliar with the area.

Cons:

We thought it would be more walkable.

2026-02-28 • via Nuitee
J
Juan • family_with_children • us
10
2026-02-25 • via Nuitee
T
Tim • family_with_children • us
10
Pros:

Everything about the stay awsome .

Cons:

N/A

2026-02-24 • via Nuitee