SpringHill Suites Charlotte University Research Park

Hotels
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SpringHill Suites
8.5 (407 reviews)
8700 Research Drive , Charlotte , us

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Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great customer service
Clean rooms
Good location
Delicious breakfast
Cons:
Smell of marijuana in hallways
Overpriced meals
Poor room layout

Categories

Cleanliness
7.71
Several mentions of cleanliness, though issues with odors were noted.
Service
9.18
Positive comments regarding the helpful and professional staff.
Location
8.72
Good location received positive feedback from multiple reviews.
Room Quality
7.67
Some reviews mentioned issues with room comfort but also indicated cleanliness.
Amenities
8.7
Amenities like breakfast and parking were appreciated.
Value for Money
8.16
Mixed sentiments about value; some prices seen as high.
Food and Beverage
9.21
Consistently praised for breakfast quality.
Overall Experience
8.68
Overall satisfaction, many expressed a likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:23

Property Description

Modern Suites with Kitchenettes
Experience comfort and convenience at SpringHill Suites Charlotte, where every suite comes equipped with a kitchenette featuring a microwave and refrigerator. Enjoy modern decor and entertainment with a flat-screen TV in each room.

Fitness Center and Meeting Facilities
Stay active during your stay with our on-site fitness center, or take advantage of our meeting and banquet facilities for any business needs. Guests also have access to a laundrette for added convenience.

Convenient Location and Dining Options
Located just minutes away from the University of North Carolina at Charlotte and Charlotte city center, our hotel is easily accessible from Interstate 85. Explore a variety of dining options within a mile of the hotel.

Book your stay at SpringHill Suites Charlotte for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Renovation work will be carried out from 03/02/2025 to 30/04/2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.5
Based on 407 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
S
Shawannda • extended_group • us
10
2026-07-20 • via Nuitee
J
Juwan • couple • us
10
2026-07-20 • via Nuitee
H
Htet Htet Phyo • couple • us
10
2026-07-19 • via Nuitee
J
joseph • extended_group • gb
10
2026-07-18 • via Nuitee
M
Mike • solo_traveller • us
10
Great place to stay for family or individuals from out of town
Pros:

Staff and overall experience was Fantastic and I was in town for national school food show and the stay was Outstanding and when I come back I will stay there again. Special thanks to front desk staff and Manager dressed in nice suit!

Cons:

n/a

2026-07-15 • via Nuitee
C
Cornelius • solo_traveller • us
9
I really enjoyed my stay.
Pros:

Quiet n clean

Cons:

N/A

2026-07-14 • via Nuitee
T
Tiffani • solo_traveller • us
9
2026-07-13 • via Nuitee
S
Shelly ANN • solo_traveller • us
10
Pros:

I had a wonderful stay at the Marriott in Charlotte, North Carolina, over the weekend. The hotel was exceptionally clean, and my room was spacious, comfortable, and had everything I needed for a relaxing stay. I especially appreciated having a dedicated workspace, which made the room even more convenient.

The location was great—close to the airport in a nice, clean area. The staff was kind, welcoming, and always willing to help, making my experience even better.

Breakfast was included with my stay, and I was impressed by the wide variety of options available. There was something for everyone, and everything I tried was delicious.

Overall, I thoroughly enjoyed my stay and would definitely recommend this hotel to anyone visiting the Charlotte area. I look forward to staying here again.

Cons:

N/A

2026-07-13 • via Nuitee
L
Lanette • couple • us
8
2026-07-11 • via Nuitee
R
Robinson • solo_traveller • us
10
2026-07-07 • via Nuitee
J
Jennifer • solo_traveller • us
8
2026-07-05 • via Nuitee
Y
yves • solo_traveller • us
4
Pros:

The brain

Cons:

The bad was so uncomfortable I slept on it for two nights
My back was hurting

2026-07-03 • via Nuitee
T
Tabious • solo_traveller • us
10
2026-07-03 • via Nuitee
B
Beverly • extended_group • us
10
2026-07-01 • via Nuitee
G
Gaylen • extended_group • us
9
Pros:

Breakfast was well stocked.

Cons:

The closet and side wall were too close to one of the beds. Difficult to open the door.
Need a towel rack in the shower area.

2026-06-29 • via Nuitee
K
Krishna • family_with_children • us
5
Pros:

Proximity to UNC Charlotte

Cons:

The AC / Fan in the room is too loud and couldn’t sleep at all in the night. As it recycles every 15-20 minutes, the ac unit noise was unbearable. It sounded like an industrial unit generator.

2026-06-28 • via Nuitee
S
Shelley • solo_traveller • us
10
Pros:

The whole hotel was nice and sweet and including the staff. I just wish that they had a pool.

Cons:

I didn't like the they didn't have a pool cause.That would benefit because it was hot.
The upstairs people were walking heavily at night. There could be an overhead light that would have been nice. It was a little dark, but overall it was nice

2026-06-25 • via Nuitee
N
Nicole • couple • us
10
Pros:

The man that was the front desk manager was outstanding! Great customer service skills!

2026-06-25 • via Nuitee
M
Mariah • couple • us
5
Pros:

Location

Cons:

Very outdated.

2026-06-25 • via Nuitee
P
Princess Peach • solo_traveller • us
9
2026-06-24 • via Nuitee