SpringHill Suites Charlotte University Research Park

Hotels
•
SpringHill Suites
8.5 (361 reviews)
8700 Research Drive , Charlotte , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Car hire
See all facilities

Review Highlights

Pros:
Great customer service
Clean rooms
Good location
Delicious breakfast
Cons:
Smell of marijuana in hallways
Overpriced meals
Poor room layout

Categories

Cleanliness
7.71
Several mentions of cleanliness, though issues with odors were noted.
Service
9.18
Positive comments regarding the helpful and professional staff.
Location
8.72
Good location received positive feedback from multiple reviews.
Room Quality
7.67
Some reviews mentioned issues with room comfort but also indicated cleanliness.
Amenities
8.7
Amenities like breakfast and parking were appreciated.
Value for Money
8.16
Mixed sentiments about value; some prices seen as high.
Food and Beverage
9.21
Consistently praised for breakfast quality.
Overall Experience
8.68
Overall satisfaction, many expressed a likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:23

Property Description

Modern Suites with Kitchenettes
Experience comfort and convenience at SpringHill Suites Charlotte, where every suite comes equipped with a kitchenette featuring a microwave and refrigerator. Enjoy modern decor and entertainment with a flat-screen TV in each room.

Fitness Center and Meeting Facilities
Stay active during your stay with our on-site fitness center, or take advantage of our meeting and banquet facilities for any business needs. Guests also have access to a laundrette for added convenience.

Convenient Location and Dining Options
Located just minutes away from the University of North Carolina at Charlotte and Charlotte city center, our hotel is easily accessible from Interstate 85. Explore a variety of dining options within a mile of the hotel.

Book your stay at SpringHill Suites Charlotte for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Renovation work will be carried out from 03/02/2025 to 30/04/2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.5
Based on 361 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
S
Silviano • family_with_children • us
10
2026-04-09 • via Nuitee
C
Crystal • family_with_children • us
10
2026-04-06 • via Nuitee
M
Mabry • family_with_children • us
10
Loved it!
Pros:

Everyone was very accommodating. We arrived later in the evening and were greeted with a smile and a warm welcome. The check in process was very quick, and we were even able to rearrange our room to a ground floor one as I don't do heights. Coffee and breakfast was ready by 6:30 the next morning. The check out was very easy and I even booked another room for our return trip.

Cons:

I don't really have any complaints about the hotel at all. The only thing I didn't like was that we chose the TGIFridays for supper. All I can say is don't.

2026-04-05 • via Nuitee
P
Patrice • family_with_children • us
5
2026-04-04 • via Nuitee
C
Cameron • couple • us
10
Comfy
Pros:

Comfortable felt like home

Cons:

N/a

2026-03-31 • via Nuitee
S
Shana • solo_traveller • us
10
2026-03-30 • via Nuitee
M
MICHAEL • couple • us
10
Pros:

The hotel was nice.

Cons:

The shower wall need to have grab bars for safety.

2026-03-30 • via Nuitee
F
Farrah • extended_group • us
10
2026-03-29 • via Nuitee
Z
Ziau • couple • us
8
The staff I met was excellent she was amazing
Pros:

Staff were excellent

Cons:

The room design was weird
Location seems dead

2026-03-28 • via Nuitee
N
Natalie • extended_group • us
10
2026-03-24 • via Nuitee
K
Krystal • extended_group • us
7
2026-03-19 • via Nuitee
M
McNeely • couple • us
10
2026-03-10 • via Nuitee
A
Antley • family_with_children • us
8
2026-03-07 • via Nuitee
H
Hanna • family_with_children • us
9
2026-03-03 • via Nuitee
S
Shawarrena • family_with_children • us
10
2026-03-01 • via Nuitee
D
Diane • solo_traveller • us
10
2026-02-08 • via Nuitee
K
Katlin • couple • us
10
Pros:

Housekeeping was super attentive, front desk was friendly and helpful, rooms were comfy and clean

Cons:

N/A

2026-01-27 • via Nuitee
A
Acura • couple • us
10
2026-01-22 • via Nuitee
L
LaShay • couple • us
1
Pros:

Front desk staff was nice

Cons:

Bathroom wasn't clean, bad odor in room

2026-01-19 • via Nuitee
B
Bunchey • family_with_children • us
8
2026-01-19 • via Nuitee