Novotel Milton Keynes

Hotels
Novotel
8.1 (3516 reviews)
Layburn Court, Saxon Street, Heelands , Milton Keynes , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean hotel
Polite and helpful staff
Good amenities
Comfortable rooms
Cons:
Dated facilities
Expensive food
Service inconsistencies

Categories

Cleanliness
7.9
Generally clean with some issues noted, like a dirty pool.
Service
8.4
Many reviews noted polite and helpful staff.
Location
8.4
Great location for families, convenient access.
Room Quality
7.9
Rooms were described as nice but some noted they were a bit dated.
Amenities
8.4
Good amenities including a pool and sauna, despite some minor complaints.
Value for Money
7.9
Overall value was good, but some found prices for certain services high.
Food and Beverage
7.9
Breakfast was decent, but some reviews stated it was overpriced.
Overall Experience
8
Mixed experiences but overall many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:31

Property Description

Luxurious and Convenient Accommodation
Experience comfort and convenience at Novotel Milton Keynes, just a 3-minute drive from the city center. The hotel boasts spacious bedrooms with modern amenities like plasma-screen TVs, air cooling systems, and complimentary Wi-Fi.

Leisure Facilities for Relaxation
Unwind at the leisure center featuring an indoor heated pool, gym, and sauna. Perfect for rejuvenation after a busy day of exploring the nearby attractions such as Gullivers' Land Theme Park and Bletchley Park.

Family-Friendly and Dining Options
Enjoy a family-friendly stay where children under 16 stay for free and dine on complimentary breakfast. Indulge in traditional cuisine at Elements restaurant or explore nearby dining options at MK Xscape just a 3-minute drive away.

Book now to elevate your stay at Novotel Milton Keynes!

Important information:

Due to new health and safety regulations, please note that the swimming pool will need to be pre-booked at reception, for 30-minute slots.

If booking the double room for a family, please state the number of children with you, and their ages.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LTN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 3516 reviews
Cleanliness: 7.9
Service: 8.4
Location: 8.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 8
V
Victor family_with_children gb
10
Very good for the price
Pros:

The hotel had decent rooms, a nice pool and a decent bar.
Staff were great.

Cons:

It was a bit of a walk to the town. Where were the pavements? But it was ok - 25 mins walk.

2026-06-27 via Nuitee
N
nicky family_with_children gb
8
Great
Pros:

Everything

Cons:

Nothing

2026-06-27 via Nuitee
N
Nikita couple gb
6
Ok
Pros:

The staff were welcoming and helpful. Desmond at front desk was polite, kind and made us feel welcome. The bed was comfortable. Location is brilliant and the price is decent.

Cons:

The pool is quite small for any leisurely swimming. The bathtub was quite tight, unclean and outdated. There were 2 minor stains on the bed.

2026-06-27 via Nuitee
J
Julie family_with_children gb
10
A pleasant stay excellent value for money
Pros:

We have stayed at a few Novotels. This one was lovely and clean. Dinner and breakfast were both lovely and very reasonably priced. This one had a pool which was a bonus although a little bit of supervision wouldn’t have gone amiss as there was a big sign stating no pool games but three teenage lads playing with a ball which made it impossible to swim properly.

Cons:

Nothing

2026-06-27 via Nuitee
N
Naveen raj family_with_children gb
10
Pros:

Good

Cons:

Good

2026-06-26 via Nuitee
S
Sean solo_traveller gb
10
2026-06-26 via Nuitee
T
Thomas solo_traveller de
7
2026-06-26 via Nuitee
D
Debbie solo_traveller gb
10
2026-06-26 via Nuitee
M
MsJane couple gb
7
2026-06-23 via Nuitee
A
Andrew family_with_children gb
6
Good value - does the job.
Pros:

Value for money. Room was descent size and clean. Nothing special.

Cons:

Pool was a bonus but small.

2026-06-23 via Nuitee
W
Wray solo_traveller gb
8
Amazing staff, great facilities!
Pros:

Staff were so friendly and helpful. The room was comfy and I loved the pool and sauna.

Cons:

Carpet in the room is quite old and worn out. The room was comfortable but felt it could do with a refresh.

2026-06-23 via Nuitee
S
Sanjeet family_with_children gb
10
2026-06-22 via Nuitee
M
Misty solo_traveller gb
6
2026-06-22 via Nuitee
V
Veronica solo_traveller gb
7
Pros:

Nice big rooms, separate WC was amazing. Breakfast was great the first morning. Lovely setting peaceful outside.

Cons:

Bar was closing early Friday why ? . Didn't have a decent decaf coffee either.
Info said there was a Jacuzzi and that's why we booked as my partner needs one for his condition but not one

Breakfast Sunday morning was poor. Too busy. No-one managing it there was so many times when Plates. Bowls, Cutlery etc. Ran out. Food too. No pastries for over an hour.coffee machine too slow why only one if there's no other hot water. Pancakes too slow too. They kept topping up the hot food but didn't look after the yoghurt station or continental section ? Dirty dishes piled up on a trolley left in the dining room when they needed to be washed quickly?
As I said no management - you were obviously going to be busy as there'd been a wedding the day before but same staff as Friday so couldn't cope.Felt really sorry for them but I wasn't happy with the experience on Sunday for the cost of the breakfast. No pastries poor fruit selection toaster useless.
Too many unsupervised children running about too. Not pleasant for an expensive stay.

2026-06-21 via Nuitee
V
Veronica solo_traveller gb
5
Pros:

The gym - pool - rooms
Reception staff were great

Cons:

Noisy in the night - kids running around Breakfast was too busy. Staff couldn't cope with replacing plates bowls etc Pancake Machine too slow for how busy it was, No pastries for over an hour and the toast machine didn't toast
The information said jacuzzi in pool yet not one there.

2026-06-21 via Nuitee
O
Onukwufor solo_traveller gb
10
Pros:

Ambient environment, calm and serene.

Cons:

Nothing

2026-06-21 via Nuitee
D
david couple gb
8
The staff, were very good, the pool, was a good temperture , the gym had a free water machine
Pros:

The breakfast was ok, but, the coffee's, from the Machine, need a lot of inprovement.

Cons:

No free water in the room.

2026-06-21 via Nuitee
R
Rachel couple gb
7
2026-06-21 via Nuitee
H
Hillier solo_traveller gb
10
Pros:

I don't do reviews. But i do stay in hotesl around that area every 2 weeks, premier inn , days inn, red wings, holiday inn, and obviously you start to learn the good and bad, but novotel was next level for the money!!! Well done! Great breakfast, friendly staff, nice avaliable pool , great shower, free parking! Great location!

Cons:

Im trying to be fair , but even the homeless guy that approached me outside when I was smoking was polite and respectful. Oh yes there was 1 thing. My daughter didn't like the scrambled egg. But my fried egg and my sons were perfect!!!

2026-06-21 via Nuitee
K
Karl solo_traveller gb
8
2026-06-20 via Nuitee