Novotel Milton Keynes

Hotels
Novotel
8.1 (3164 reviews)
Layburn Court, Saxon Street, Heelands , Milton Keynes , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean hotel
Polite and helpful staff
Good amenities
Comfortable rooms
Cons:
Dated facilities
Expensive food
Service inconsistencies

Categories

Cleanliness
7.9
Generally clean with some issues noted, like a dirty pool.
Service
8.4
Many reviews noted polite and helpful staff.
Location
8.4
Great location for families, convenient access.
Room Quality
7.9
Rooms were described as nice but some noted they were a bit dated.
Amenities
8.4
Good amenities including a pool and sauna, despite some minor complaints.
Value for Money
7.9
Overall value was good, but some found prices for certain services high.
Food and Beverage
7.9
Breakfast was decent, but some reviews stated it was overpriced.
Overall Experience
8
Mixed experiences but overall many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:31

Property Description

Luxurious and Convenient Accommodation
Experience comfort and convenience at Novotel Milton Keynes, just a 3-minute drive from the city center. The hotel boasts spacious bedrooms with modern amenities like plasma-screen TVs, air cooling systems, and complimentary Wi-Fi.

Leisure Facilities for Relaxation
Unwind at the leisure center featuring an indoor heated pool, gym, and sauna. Perfect for rejuvenation after a busy day of exploring the nearby attractions such as Gullivers' Land Theme Park and Bletchley Park.

Family-Friendly and Dining Options
Enjoy a family-friendly stay where children under 16 stay for free and dine on complimentary breakfast. Indulge in traditional cuisine at Elements restaurant or explore nearby dining options at MK Xscape just a 3-minute drive away.

Book now to elevate your stay at Novotel Milton Keynes!

Important information:

Due to new health and safety regulations, please note that the swimming pool will need to be pre-booked at reception, for 30-minute slots.

If booking the double room for a family, please state the number of children with you, and their ages.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LTN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 3164 reviews
Cleanliness: 7.9
Service: 8.4
Location: 8.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 8
A
Antonia family_with_children gb
10
Would stay again!
Pros:

Central location to where we were going. Clean, comfortable and friendly staff.

Cons:

N/A

2026-02-14 via Nuitee
C
Christos family_with_children gb
9
2026-02-12 via Nuitee
O
O'Neill family_with_children gb
9
Pros:

Comfort, staff, food pool

Cons:

Sauna not on when I early swim

2026-02-12 via Nuitee
E
Elizabeth family_with_children gb
9
2026-02-11 via Nuitee
R
Robert family_with_children gb
8
2026-02-10 via Nuitee
P
Peter couple gb
8
2026-02-10 via Nuitee
F
Fernanda family_with_children gb
8
2026-02-09 via Nuitee
D
Daniel couple gb
8
2026-02-09 via Nuitee
S
sylwia family_with_children gb
10
Pros:

Staff reception or rooms

2026-02-09 via Nuitee
V
Victoria family_with_children gb
10
Pros:

Love the place ❤️
Such friendly staff go above and beyond for you nothing is to much trouble
Maintenance men 100% top class great guys help jump our car on check out
Thank you again we've stayed the last 4 years and will keep coming back

2026-02-09 via Nuitee
P
Pam family_with_children gb
8
2026-02-09 via Nuitee
M
Michael family_with_children gb
5
It was okay but for a Novotel it was not even close to the standard for the chain of hotel
Pros:

Place was quiet and friendly staff.

Cons:

Very outdated. Requires a revamp

2026-02-09 via Nuitee
S
Shams solo_traveller fr
9
Nice place to stay comfortable.
Pros:

Good property
Nice and clean Facility to stay.
Had a good sleep.
That’s all can remember.
The staff is kind they care of their guest.

Nice !!

Cons:

All great !

2026-02-08 via Nuitee
R
Rachel family_with_children gb
10
Pros:

Great hotel lovely swimming pool

2026-02-08 via Nuitee
A
Anna family_with_children gb
10
Pros:

It was an amazing stay. All facilities were clean, staff very friendly and open with advice how to spend free time in city.

2026-01-31 via Nuitee
G
Gemma family_with_children gb
10
Pros:

The rooms are amazing and clean and tidy and very comfortable

Cons:

There was nothing to fault at all

2026-01-30 via Nuitee
J
Jarkko family_with_children fi
9
2026-01-30 via Nuitee
J
Janet family_with_children gb
1
Horrible place and rude staff
Pros:

Nothing

Cons:

(THIS REVIEW IS BY ME, A UK JOURNALIST AND REPORTER WHO STAYED FOR 6 NIGHTS FOR CHRISTMAS 2025)

Rooms

The room heating doesn't work despite there instructions on how to use it and it was zero to 2 degrees outside during out 7 nights.

There alot of recent reviews about this, wish I took it seriously.

I had to go out and buy myself and my guest a heater.

Food

Breakfast was sloppy, greasy, stale and always cold.

Dinner

Was disgusting and always lukewarm. Everything on the menu was junk food and no real vegan options.

After our first 3 days we decided not to have breakfast and dinner and ate out which was difficult on Christmas day as nothing was open.

Our meals were included in the price, half board, breakfast and dinner. A member of staff at the bar made my disabled guest cry because she said he had to pay. This woman already new we were half board but her English understanding was poor and she obviously was not trained to have a customer facing role.

Gym

Horrible! Dated and the dumbells extremely rusty.

Staff

Rude, lack of empathy and command of British English was very poor.

There was never a Manager on duty. I emailed the manager Arum Siram, and had no response.

The only good thing about our stay is when we checked out!

Would not recommend this hotel and we will certainly not be going back.

(THIS REVIEW IS BY ME, A UK JOURNALIST AND REPORTER WHO STAYED FOR 6 NIGHTS FOR CHRISTMAS 2025)

2026-01-30 via Nuitee
C
Chitsa couple us
10
The stay was excellent. Special mention to Ivana and Sandra the staff very professional attentive just excellent. Will
Pros:

A huge hotel very clean inside and facilities of a swimming pool and a sauna

Cons:

The room was cold but this was quickly sorted by an extra duvet

2026-01-29 via Nuitee
M
Maria family_with_children gb
10
Pros:

Friendly staff, clean room

Cons:

Nothing

2026-01-29 via Nuitee