Novotel Milton Keynes

Hotels
Novotel
8.1 (3404 reviews)
Layburn Court, Saxon Street, Heelands , Milton Keynes , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean hotel
Polite and helpful staff
Good amenities
Comfortable rooms
Cons:
Dated facilities
Expensive food
Service inconsistencies

Categories

Cleanliness
7.9
Generally clean with some issues noted, like a dirty pool.
Service
8.4
Many reviews noted polite and helpful staff.
Location
8.4
Great location for families, convenient access.
Room Quality
7.9
Rooms were described as nice but some noted they were a bit dated.
Amenities
8.4
Good amenities including a pool and sauna, despite some minor complaints.
Value for Money
7.9
Overall value was good, but some found prices for certain services high.
Food and Beverage
7.9
Breakfast was decent, but some reviews stated it was overpriced.
Overall Experience
8
Mixed experiences but overall many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:31

Property Description

Luxurious and Convenient Accommodation
Experience comfort and convenience at Novotel Milton Keynes, just a 3-minute drive from the city center. The hotel boasts spacious bedrooms with modern amenities like plasma-screen TVs, air cooling systems, and complimentary Wi-Fi.

Leisure Facilities for Relaxation
Unwind at the leisure center featuring an indoor heated pool, gym, and sauna. Perfect for rejuvenation after a busy day of exploring the nearby attractions such as Gullivers' Land Theme Park and Bletchley Park.

Family-Friendly and Dining Options
Enjoy a family-friendly stay where children under 16 stay for free and dine on complimentary breakfast. Indulge in traditional cuisine at Elements restaurant or explore nearby dining options at MK Xscape just a 3-minute drive away.

Book now to elevate your stay at Novotel Milton Keynes!

Important information:

Due to new health and safety regulations, please note that the swimming pool will need to be pre-booked at reception, for 30-minute slots.

If booking the double room for a family, please state the number of children with you, and their ages.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LTN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 3404 reviews
Cleanliness: 7.9
Service: 8.4
Location: 8.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 8
J
Jean couple gb
10
Great location great breakfast
Pros:

Lovely room fab breakfast great gym

2026-05-09 via Nuitee
P
phoebe family_with_children gb
8
2026-05-09 via Nuitee
J
Jack family_with_children gb
8
2026-05-08 via Nuitee
R
Renat couple gb
10
2026-05-07 via Nuitee
N
Nazim family_with_children gb
8
Overall the stay was good but some areas of improvement needed.
Pros:

Friendly staff, nice pool and really nice hotel lobby area that had great breakfast options. The room was also cosy and comfortable.

Cons:

Gym had missing weights, carpets in the room were stained. Toilet and bathroom smelt unpleasant suggesting they were not cleaned properly. The iron provided was not great and leaked a bit.

2026-05-07 via Nuitee
S
Sylvia family_with_children gb
10
Good find!
Pros:

Great place with nice restaurant.
Also liked the swimming pool and the sauna!

Cons:

N/a

2026-05-05 via Nuitee
H
Hayley family_with_children gb
9
Pros:

Location

Cons:

NA

2026-05-05 via Nuitee
D
DAVID GOSSEDGE solo_traveller gb
10
2026-05-05 via Nuitee
S
Solomon Adedotun solo_traveller gb
9
Novotel pass mark
Pros:

It was a good stay. No issues

Cons:

Limitation on time at the swimming pool

2026-05-04 via Nuitee
M
Marina couple br
8
Muito bom e recomendo.
Pros:

Cama confortável, quarto espaçoso e equipado, estacionamento e funcionários simpáticos.

2026-05-04 via Nuitee
H
Harding solo_traveller gb
10
2026-05-04 via Nuitee
K
KRISTINA family_with_children gb
5
Low low budget hotel
Pros:

Location

Cons:

Very dated and not very clean

2026-05-04 via Nuitee
K
Kenneth family_with_children gb
7
2026-05-04 via Nuitee
Z
Zaynab family_with_children gb
9
Was nice
Pros:

It was clean and comfortable and staff were very friendly
Breakfast is very tasty especially the pancakes my son ate 12 pancakes lol

Cons:

The bathrooms in the bedroom were dated toilet is separate from the bath and no sink in the toilet room

2026-05-04 via Nuitee
E
Edel couple gb
8
2026-05-04 via Nuitee
L
Lisa solo_traveller gb
8
Lovely stay at a good price.
Pros:

The hotel itself and the location were really good. The pool was a bonus feature to the hotel and the restaurant looked lovely, although we didnt try it out.

Cons:

The customer service, we requested a fan which was not delivered, waited up for ages then asked again and theh said they forgot.

2026-05-04 via Nuitee
A
Aaron couple gb
10
2026-05-04 via Nuitee
T
Trainauskaite solo_traveller gb
9
Pros:

Pool is the best thing in that hotel and big rooms, clean.

2026-05-04 via Nuitee
B
Billy solo_traveller gb
9
2026-05-04 via Nuitee
E
Ervin solo_traveller gb
3
Pros:

The breakfast was good, nice selection.

Cons:

I rarely leave negative reviews, but I feel genuinely disappointed and frustrated after our recent stay.

Firstly, the air conditioning in our room did not work at all. I am 8 months pregnant, and this made the night extremely uncomfortable and difficult to get through. We asked for a fan, but despite being told one would be provided, it never arrived. I barely slept.

The issues didn’t stop there. The TV in the room was also not functioning properly and wouldn’t connect to our phones, which was another inconvenience during what was supposed to be a relaxing stay.

What made things worse was the attitude of the staff. Rather than being helpful or understanding, they came across as argumentative, which only added to the frustration.

We had also booked a 10am pool slot. While we accept it was our fault for arriving late, we were not informed at the time of booking that the slot was limited to just 30 minutes. When we got there, the pool was completely overcrowded and full of children, making it impossible to enjoy. This was one of the main reasons we booked the hotel, so it was incredibly disappointing.

To add to this, the sauna was not working either—another facility we were looking forward to using.

Overall, this stay felt like a complete waste of money. £120 for the evening is absolutely not worth it considering the number of issues we experienced. We specifically chose this hotel for its facilities, and to have so many of them either unavailable or not working was extremely disappointing. We could have easily stayed somewhere half the price and received the same (or better) level of service.

Unfortunately, I would not recommend staying here.

2026-05-03 via Nuitee