Novotel Leeds Centre

Hotels
Novotel
8.7 (6263 reviews)
4 Whitehall, Whitehall Quay , Leeds , gb

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Comfortable accommodations
Cons:
Cleanliness issues
Breakfast quality mixed
Some noise disturbances

Categories

Cleanliness
8.19
Some stains mentioned and cleanliness concerns noted in several reviews.
Service
9.16
Staff were friendly and helpful overall, with good customer service highlighted.
Location
9.2
Many reviews praised the central location, which was convenient for guests.
Room Quality
8.65
Rooms considered spacious and comfortable by most guests, though some complaints about cleanliness.
Amenities
8.68
General satisfaction with amenities, although some noted issues with breakfast setup.
Value for Money
8.64
Overall good value mentioned, particularly for central location and room quality.
Food and Beverage
8.19
Breakfast quality received mixed reviews; some detrimental remarks on items served.
Overall Experience
8.86
Predominantly positive experiences shared by guests, with minor issues flagged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 21:05

Property Description

Spacious Rooms and Convenient Location
Novotel Leeds offers modern and spacious rooms with a prime location just minutes away from Leeds Rail Station. Enjoy the convenience of private parking and easy access to central Leeds.

Dining Options and Relaxation
Indulge in a delicious brasserie menu and breakfast buffet at Elements Restaurant, or unwind with light snacks and fine wines at Elements Bar. For ultimate relaxation, guests can also enjoy the fitness centre and luxury bathrooms in every room.

Family-Friendly Amenities
Families are welcome at Novotel Leeds, with special perks including free stay for children, access to video games, and a healthy children's menu. Plus, benefit from late check-out on Sundays for extended family time.

Book now to experience a comfortable stay with top-notch amenities at Novotel Leeds Centre.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Designated guardians must present written authorization (certified signature) from parents.

Please note that the credit card used to book must be presented upon arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

8.7
Based on 6263 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
P
Patrick couple gb
9
What a find, right in the centre of Leeds. Great value for money too.
Pros:

Very central. Great staff and comfortable room

2026-03-28 via Nuitee
F
Fiona couple gb
7
2026-03-27 via Nuitee
D
Derek couple gb
9
Good hotel and location in a vibrant clean city
Pros:

Friendly welcoming reception. Excellent bar area for late afternoon cocktails (2 4 1) and night cap.

2026-03-27 via Nuitee
R
Robert family_with_children gb
10
2026-03-27 via Nuitee
U
Ursula couple gb
9
Nice location.
Pros:

The breakfast £15 a head but well worth it.

Cons:

Rock hard pillows and not just one they gave me two.

2026-03-26 via Nuitee
S
Sue solo_traveller gb
9
2026-03-26 via Nuitee
A
Ali couple gb
2
2026-03-25 via Nuitee
E
Erin solo_traveller gb
10
2026-03-24 via Nuitee
A
Alba family_with_children es
10
Wonderful hotel close to Leeds city centre.
Pros:

Staff were lovely. Super helpful at all times, always making sure we were comfortable and safe. The hotel was very clean and the facilities such as the gym and sauna were in a perfect state, so I will certainly go back.

2026-03-24 via Nuitee
M
Michael couple gb
7
2026-03-24 via Nuitee
S
Sirma family_with_children bg
10
LEEDS WEEKEND
Pros:

Everything was perfect.

2026-03-23 via Nuitee
S
Sharon family_with_children gb
10
Pros:

Friendly, helpful staff. Lovely room with powerful shower. Great location. Handy having an underground car park. Good value.

Cons:

Nothing.

2026-03-23 via Nuitee
S
stefan family_with_children is
9
2026-03-23 via Nuitee
N
Nayla couple gb
10
Very good location and rooms nice to work.
Pros:

Convenient location, close to supermarket if you need it, and very clean and modern. If you also need to work with a laptop, the rooms have very nice desks. The beds are very comfortable.

Cons:

Not much greenery in spaces. Plant based milk for lactose intolerants was in a fridge, which didn’t allow to have a coffee with milk that was hot when it comes to breakfast. Their coffee machine runs on normal milk, but at least you have a Nespresso capsule machine.
When it comes to our room, the bathroom had a translucent door, which meant that if you are sharing a room with someone that showers first thing in the morning and you want to keep sleeping, it wont be possible. The light of the bathroom will pour out to the room and will make it very difficult.

2026-03-23 via Nuitee
L
Lieuwe Jurjen family_with_children nl
9
Pros:

Location, breakfast

2026-03-23 via Nuitee
S
Sophie couple gb
10
2026-03-22 via Nuitee
S
Saipin solo_traveller gb
7
An average accommodation - minimalist but empty soul
Pros:

Size of the room and location

Cons:

Bare - no soul!!!
check in late at night to find no water bottle - no amenities !!
- staff are robotic

2026-03-22 via Nuitee
K
Khadija couple gb
9
2026-03-21 via Nuitee
S
Sageana family_with_children gb
7
Lovely hotel, terrible guests and noise control.
Pros:

Loved the eating area, the room was clean and the staff were very accommodating and lovely. The all you can eat breakfast was lovely. The food in the bar downstairs was really lovely and the two for 12 cocktails were so good too.

Cons:

It's very noisy from other drunk guests. I have stayed on two occasions and both occasions the drunk guests made the stay uncomfortable. Security had to be called on the second occasion due to noise. The prices of parking is ridiculous for one night too and should be offered at a discount for guests. It would be great if the hotel offered spa or pool services too but they do not at this specific hotel. Location is a bit crap to get to, the sat nav will take you the wrong way if you don't pay close attention to the turn in. The bedding had some stains on, but it was clear it was cleaned, just stained.

2026-03-21 via Nuitee
M
Muhammad family_with_children gb
7
2026-03-21 via Nuitee