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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Barber/beauty shop
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Heated pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Shallow end
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Fence around pool
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Steam room
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Situated just 500 meters from the renowned Whakarewarewa Thermal Reserve, The Distinction Hotel in Rotorua offers modern rooms and suites with en suite bathrooms, satellite TV, and broadband internet. Many rooms feature private balconies with picturesque views of the golf course, pool, or forest.
Diverse Dining Options
Guests can indulge in a culinary journey at the hotel's three restaurants, including a Japanese sake restaurant, a bar, and a classic à la carte dining experience. Whether craving authentic Japanese flavors or international cuisine, there is something to satisfy every palate.
Convenient Location
Conveniently located next to Arikikapakapa Golf Course and a short drive from Rotorua International Stadium, the hotel is also just minutes away from the Polynesian Spa, city center, and Lake Rotorua. With complimentary car parking, free Wi-Fi, and access to nearby attractions, The Distinction Hotel ensures a memorable stay.
Ready to experience luxury and convenience at The Distinction Hotel Rotorua? Book your stay now and elevate your travel experience.
Please note that Distinction Hotel Rotorua requires a NZD $1 credit card pre-authorization or NZD $50 cash deposit upon check in to cover any incidental charges.
Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Aug 12, 2026 until Tue, Aug 25, 2026
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 12 years old to 16 years old stay for NZD 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Pools food
We left some clothing in the rooms and I emailed saying I did but they said we didn't and I 100% know it was left
Very disappointed that it wasn't offered to be returned to us and just denied it was there
Buffet breakfast very good. Plenty of variety for most guests. The dinner both nights was excellent and would definitely eat dinner there again.
The property could do with a makeover and or refurbishment as it’s getting a little tired. On the second night I transferred to an executive suite as that was all that was available due to being fully booked. That room was definitely an upgrade in size and quality so was worth paying extra for
It was cost effective to stay at
You couldn’t have direct access to the car park and as my son has a disability card for parking we couldn’t use it and had to walk through the rain all around the building each time we left and returned
Spa, friendly staff & Breakfast
Not having big spa towels
Friendly and helpful staff
Spa pools
Beds
Pool being dirty kids having to wait for cleaning staff
Rooms too hot even with the zircon going.
The staff were lovely
It was run down and the fire alarm sounded 3am in the morning so we had to go outside in the freezing cold to be told there was no fire, it was a false alarm.
Spa
Everything was amazing
There was nothing not to like
Breakfast was good and the rooms were nice
Staff great and made check in easy. The room was cozy with comfy beds.
Strange parking access, through a wired gate to the footpath... not directly into the hotel
The pools are great and the breakfast was magic. The room was lovely and very comfortable.
Overall the building is getting a little tired and needs a refresh, but it didn't matter because it's an old building and that is understandable.
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