Distinction Hotel Rotorua

Hotels
8 (795 reviews)
390 Fenton Street , Rotorua , nz

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Good amenities
Cons:
Cleanliness issues
Room maintenance concerns

Categories

Cleanliness
7.25
Several reviews indicated issues with cleanliness, including dirty pool and old bathrooms.
Service
8.25
General sentiment showed friendly and helpful staff, despite issues with check-in.
Location
7.75
Mixed feedback; good location overall but not perfect as per a few reviews.
Room Quality
7.25
Comments about rooms being old and maintained poorly, though some were satisfied.
Amenities
8.25
Positive mentions about the facilities, especially the pool and breakfast.
Value for Money
8.25
Guests felt they received good value for the overall amenities provided.
Food and Beverage
8.75
Consistent praise for the breakfast quality and restaurant services.
Overall Experience
8.25
Overall positive sentiments encourage guests to recommend and return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:53

Property Description

Luxurious Accommodation
Situated just 500 meters from the renowned Whakarewarewa Thermal Reserve, The Distinction Hotel in Rotorua offers modern rooms and suites with en suite bathrooms, satellite TV, and broadband internet. Many rooms feature private balconies with picturesque views of the golf course, pool, or forest.

Diverse Dining Options
Guests can indulge in a culinary journey at the hotel's three restaurants, including a Japanese sake restaurant, a bar, and a classic à la carte dining experience. Whether craving authentic Japanese flavors or international cuisine, there is something to satisfy every palate.

Convenient Location
Conveniently located next to Arikikapakapa Golf Course and a short drive from Rotorua International Stadium, the hotel is also just minutes away from the Polynesian Spa, city center, and Lake Rotorua. With complimentary car parking, free Wi-Fi, and access to nearby attractions, The Distinction Hotel ensures a memorable stay.

Ready to experience luxury and convenience at The Distinction Hotel Rotorua? Book your stay now and elevate your travel experience.

Important information:

Please note that Distinction Hotel Rotorua requires a NZD $200 credit card pre-authorisation or NZD $200 cash deposit upon check in to cover any incidental charges.

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 31, 2026 until Sun, Sep 6, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ROT

Location

Guest Reviews

8
Based on 795 reviews
Cleanliness: 7.25
Service: 8.25
Location: 7.75
Room Quality: 7.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.25
K
Kevin solo_traveller nz
9
2026-08-27 via Nuitee
L
Leslie couple au
9
Very comfortable
Pros:

The food was very good a large variety

Cons:

Everything I tried was nice

2026-08-24 via Nuitee
L
Lines solo_traveller nz
8
Pros:

Friendly staff. Location, central but a bit further from the busy CBD. Quiet and amole parking

Cons:

The fridge was not working. Noticed late, I thought not much they could do then. Milk was warm as a result.

2026-08-23 via Nuitee
D
Danny solo_traveller nz
8
2026-08-23 via Nuitee
K
Kopara family_with_children nz
7
Pros:

Staff were very welcoming and helpful

2026-08-21 via Nuitee
K
Kopara solo_traveller nz
10
Pros:

Kids loved it very happy

2026-08-18 via Nuitee
A
Alsemgeest solo_traveller nz
5
2026-08-18 via Nuitee
D
Donna solo_traveller nz
10
2026-08-17 via Nuitee
B
Brandon solo_traveller nz
7
2026-08-14 via Nuitee
B
Benjamin solo_traveller nz
8
Great value for the price I paid
Pros:

Central. Great restaurant and bar onsite.

Cons:

Rooms abit dated

2026-08-14 via Nuitee
F
Fiona couple nz
7
Pros:

Very helpful staff
There was a bike shed which was v useful for us
Restaurant was good as location is quite a distance from the town (not walking distance) for dinner

2026-08-10 via Nuitee
S
Sidney solo_traveller nz
8
Great place to stay
Pros:

Comfortable rooms, great buffet breakfast and great private spa pools.

Cons:

Did spot a bit of mould on window sills, rooms do need better ventilation maybe it was too cold at the time as our stay was during winter

2026-08-07 via Nuitee
L
Lana family_with_children nz
10
Definitely recommend great hotel
Pros:

Breakfast was great, so many options. Facilities and pool/spa hit with the kids. Really enjoyed our stay here.

2026-08-06 via Nuitee
D
Debbie extended_group nz
9
Fab experience
Pros:

Top customer service by reception staff, bar staff, restaurant staff and others we came across. Clean rooms, safe and secure, well equipped, really comfortable bed and pillows. Great value for money.

2026-07-24 via Nuitee
J
Jayshree family_with_children nz
7
I have enjoyed my stay.
Pros:

The soba water look dirty.. I did not feel to go in. Spa was ok

Cons:

Breakfast variety healthy options was available. Love it.

2026-07-21 via Nuitee
P
Patricia extended_group nz
1
Cons:

The air con was making noise for 5 minutes every half hour, the creepy thing is my room air con did not turn on at all. I stayed awake whole night and my sons had been waken up three times. Gave call to reception at midnight and told me could not do anything that can help, I had to wait till next day. But me and my family only stayed one night. So disappointed about the service.

2026-07-20 via Nuitee
S
Swastika solo_traveller nz
8
Cons:

The private spa, it looked and felt very creepy.

2026-07-19 via Nuitee
L
Liqiang family_with_children nz
10
Pros:

酒店很干净,很温馨

Cons:

没有

2026-07-18 via Nuitee
S
StaalZ solo_traveller nz
9
Pros:

Accessible, great easy parking, friendly staff. Breakfast was good!

Cons:

No access to netflix in the rooms only standard tv channels, in house restaurant was very expensive for what it was.

2026-07-18 via Nuitee
P
Phoebe solo_traveller gb
7
Pros:

Helpful and polite staff and decent price for the location. Vast breakfast options!

Cons:

Very tired decor, stained bedcovers and no smart TV.

2026-07-18 via Nuitee