Eurostars Puerta Madrid

Hotels
•
Hoteles Silken
8.5 (3486 reviews)
Juan Rizi, 5 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Maintenance issues
Distance from tourist attractions
Minor comfort issues with beds

Categories

Cleanliness
8.08
Reviews highlight cleanliness but mention some maintenance issues.
Service
9.05
Staff described as very friendly and professional.
Location
8.59
Location praised for convenience, though some mention distance from tourist spots.
Room Quality
8.54
Rooms are spacious and comfortable, with minor issues reported.
Amenities
8.57
Amenities generally appreciated, although some rooms noted for lack of maintenance.
Value for Money
8.03
Good value given comfort, though pricing concerns mentioned.
Food and Beverage
8.58
Breakfast options are well-rated, though some quality issues noted with products.
Overall Experience
8.55
Positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Modern Hotel with Convenient Location
This modern hotel, with a gym, is a 5-minute drive from Madrid’s Barajas Airport and IFEMA Convention Centre.

Convenient Transport Links
Located next to the A2 Motorway, Silken Puerta Madrid is convenient for transport links. Easily access central Madrid with the nearby bus stops and interchange station.

Comfortable Rooms and Dining Options
Enjoy spacious air-conditioned rooms with soundproofing and luxury amenities. Indulge in fresh cuisine at La Orza restaurant or choose from a varied menu at the on-site café.

Ready to experience comfort and convenience at Silken Puerta Madrid? Book your stay now and make the most of your time in Madrid!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3486 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
L
LEYRE • family_with_children • es
10
2026-03-14 • via Nuitee
A
Antonio • couple • es
8
2026-03-14 • via Nuitee
J
Janice Carol • extended_group • ae
10
2026-03-14 • via Nuitee
J
JULIAN ANDRES • solo_traveller • it
9
muy comodo si viajas desde el aeropuerto
Pros:

Desayuno completo y generoso, personal muy gentil

2026-03-13 • via Nuitee
E
Edorta • couple • es
8
2026-03-12 • via Nuitee
D
Dagniel • extended_group • es
8
Pros:

La comodidad de los diferentes espacios de las instaciones, sobre todo la habitación

Cons:

Deberían hacer más variado el menú que ofertan a la hora de la cena.

2026-03-12 • via Nuitee
J
Javier • family_with_children • es
8
2026-03-12 • via Nuitee
J
Jessica • couple • es
10
2026-03-12 • via Nuitee
C
Castilla Llorente • couple • es
10
2026-03-11 • via Nuitee
D
David • extended_group • es
9
2026-03-11 • via Nuitee
M
Manuel • couple • es
10
2026-03-10 • via Nuitee
H
Hertzel • couple • il
10
ענה בדיוק על הצרכים שלנו ,
Pros:

המיקום החדר והצוות היה מושלם

2026-03-10 • via Nuitee
C
Casandra Maria • extended_group • ro
8
Pros:

Desi este la aproximativ o ora de centrul orasului, statia de autobuz este foarte aproape si se ajunge oriunde cu ușurință.
Am schimbat camera initiala din cauza zgomotului ce se auzea de la geam , personalul de la rrceptie a fost ok si ne-au dat o alta camera, din pacate cu aceeasi problema ( insa nu la fel de accentuat zgomotul).
Micul dejun e ok

Cons:

Izolatia fonica este foarte slaba, atat la camera in sine , cat si la geam. Am avut camera la ultimul etaj, cu fata la sosea. Geamul nu izola fonic zgomotul de masini, auzindu-se in camera ca si cum ar fi fost deschis.

2026-03-09 • via Nuitee
L
Laura • family_with_children • es
9
Pros:

La limpieza, el trato del personal y la comodidad de las habitaciones.

Cons:

Para nuestro gusto hacía mucho calor en la habitación por mucho que apagáramos la calefacción.

2026-03-09 • via Nuitee
L
La_mujer_tirita • extended_group • es
9
2026-03-08 • via Nuitee
A
Alberto • couple • es
8
2026-03-08 • via Nuitee
L
Lucia • couple • es
10
2026-03-08 • via Nuitee
M
Montenegro • solo_traveller • es
9
Pros:

Limpieza y buena atención

2026-03-08 • via Nuitee
J
Jesús • couple • es
9
2026-03-07 • via Nuitee
J
JUSAZA • solo_traveller • es
10
2026-03-05 • via Nuitee