Eurostars Puerta Madrid

Hotels
•
Hoteles Silken
8.5 (3589 reviews)
Juan Rizi, 5 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Maintenance issues
Distance from tourist attractions
Minor comfort issues with beds

Categories

Cleanliness
8.08
Reviews highlight cleanliness but mention some maintenance issues.
Service
9.05
Staff described as very friendly and professional.
Location
8.59
Location praised for convenience, though some mention distance from tourist spots.
Room Quality
8.54
Rooms are spacious and comfortable, with minor issues reported.
Amenities
8.57
Amenities generally appreciated, although some rooms noted for lack of maintenance.
Value for Money
8.03
Good value given comfort, though pricing concerns mentioned.
Food and Beverage
8.58
Breakfast options are well-rated, though some quality issues noted with products.
Overall Experience
8.55
Positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Modern Hotel with Convenient Location
This modern hotel, with a gym, is a 5-minute drive from Madrid’s Barajas Airport and IFEMA Convention Centre.

Convenient Transport Links
Located next to the A2 Motorway, Silken Puerta Madrid is convenient for transport links. Easily access central Madrid with the nearby bus stops and interchange station.

Comfortable Rooms and Dining Options
Enjoy spacious air-conditioned rooms with soundproofing and luxury amenities. Indulge in fresh cuisine at La Orza restaurant or choose from a varied menu at the on-site café.

Ready to experience comfort and convenience at Silken Puerta Madrid? Book your stay now and make the most of your time in Madrid!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3589 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
A
Attila • extended_group • gb
10
2026-04-18 • via Nuitee
J
Juan Carlos • solo_traveller • hn
10
Pros:

Todo bien

Cons:

Falta de recargo de aseo personal en el baño

2026-04-17 • via Nuitee
J
Juan Abelleira • solo_traveller • pt
9
2026-04-15 • via Nuitee
C
César Blanco Álvarez • solo_traveller • es
10
Pros:

Pedimos una Suite y es grande, espaciosa, comida.
Tiene un vestidor de unos 4m2, salón con dos sofás + otro de tres plazas + tv. El salón puede tener unos ±18 m2. El baño es grande, compuesto por bañera, plato de ducha grandes e inodoro y bidet. Dos lavabos muy separados para no molestarse. Dormitorio de ± 16 m2 con cama King.
Para aparcar el coche, hay lugar en las inmediaciones. Nunca dejé el coche en el garage.
Hay dos líneas de autobuses.....las 114 y 146 que te llevan a zona centro.
Luego si caminas como 10/12 minutos, tienes línea de metro de Suances y Ciudad lineal.
Instalaciones nuevas y confortables. Buen desayuno Buffet. Para tomarse unas copas en el bar, muy cómodo el día del partido de copa de europa..buen ambiente.

Cons:

Pues lo que pasa en CASI todos los hoteles de España. Si no estás en mayo no hay posibilidad de aires frío. Pero como en Madrid por la noche baja la temperatura bastante, abres la ventana y se queda perfecta

2026-04-14 • via Nuitee
A
ANA BELÉN • family_with_children • es
10
Como en casa
Pros:

Todo, la atención del personal es exquisita, el servicio de buffet y el detalle que tuvieron por mi cumpleaños.

2026-04-14 • via Nuitee
A
Adrianus Gerard • solo_traveller • nl
9
2026-04-14 • via Nuitee
A
ANTONYETE • extended_group • es
9
2026-04-13 • via Nuitee
T
Thais • solo_traveller • es
9
2026-04-13 • via Nuitee
A
angel • solo_traveller • es
10
Pros:

Camas y almohadas muy cómodas y tener ducha y bañera por separado ,tener aparcamiento muy cerca y no utilizar parking

Cons:

Que tuvieran un piano en la entrada y no se pudiera utilizar por no estar afinado, una lástima

2026-04-13 • via Nuitee
D
David • solo_traveller • es
9
Estancia breve para un evento
Pros:

Comodidad y precio

Cons:

Un poco lejos

2026-04-12 • via Nuitee
C
Carlos Andrés • family_with_children • co
10
2026-04-12 • via Nuitee
R
ROCIO • solo_traveller • es
4
Pros:

Nada

Cons:

La comida mediocre y las habitaciones muy viejas

2026-04-12 • via Nuitee
D
Daniela • couple • mt
8
2026-04-12 • via Nuitee
C
Cassandra • couple • fr
8
2026-04-11 • via Nuitee
C
Colin • couple • ch
9
2026-04-11 • via Nuitee
H
hamid • extended_group • fr
8
Pros:

Hotel sympathique pour attendre la traversée vers tanger

Cons:

Le manque de place de parking

2026-04-10 • via Nuitee
J
Julien • solo_traveller • fr
8
2026-04-10 • via Nuitee
E
Emilio • family_with_children • es
9
2026-04-09 • via Nuitee
S
Sergio • extended_group • mx
10
Pros:

Atencion

2026-04-09 • via Nuitee
N
Nadia • solo_traveller • ma
1
Todo bien pero al limpiar mi habitación m robaron m crema es muy cara 😡😡😡
Pros:

Todo bien pero al limpiar mi habitación m robaron m crema es muy cara 🫩🫩

Cons:

Todo bien pero al limpiar mi habitación m robaron m crema es muy cara 😡😡😡

2026-04-09 • via Nuitee