Eurostars Puerta Madrid

Hotels
•
Eurostars Hotels
8.5 (3945 reviews)
Juan Rizi, 5 , Madrid , es
+34 917 43 83 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Maintenance issues
Distance from tourist attractions
Minor comfort issues with beds

Categories

Cleanliness
8.08
Reviews highlight cleanliness but mention some maintenance issues.
Service
9.05
Staff described as very friendly and professional.
Location
8.59
Location praised for convenience, though some mention distance from tourist spots.
Room Quality
8.54
Rooms are spacious and comfortable, with minor issues reported.
Amenities
8.57
Amenities generally appreciated, although some rooms noted for lack of maintenance.
Value for Money
8.03
Good value given comfort, though pricing concerns mentioned.
Food and Beverage
8.58
Breakfast options are well-rated, though some quality issues noted with products.
Overall Experience
8.55
Positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Modern Hotel with Convenient Location
This modern hotel, with a gym, is a 5-minute drive from Madrid’s Barajas Airport and IFEMA Convention Centre.

Convenient Transport Links
Located next to the A2 Motorway, Silken Puerta Madrid is convenient for transport links. Easily access central Madrid with the nearby bus stops and interchange station.

Comfortable Rooms and Dining Options
Enjoy spacious air-conditioned rooms with soundproofing and luxury amenities. Indulge in fresh cuisine at La Orza restaurant or choose from a varied menu at the on-site café.

Ready to experience comfort and convenience at Silken Puerta Madrid? Book your stay now and make the most of your time in Madrid!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.5
Based on 3945 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
S
Sandra • solo_traveller • es
10
2026-08-08 • via Nuitee
A
Attas • extended_group • ar
10
Buena relación precio -calidad
Pros:

Comodidad y ubicación

Cons:

Nada

2026-08-08 • via Nuitee
K
Kevin Bergmar • solo_traveller • is
8
2026-08-07 • via Nuitee
L
LoreaVF • solo_traveller • es
9
2026-08-07 • via Nuitee
X
Xabier • solo_traveller • es
9
TRANQUILO
Pros:

TODO SEGUN LO ESPERADO

Cons:

NADA EN CONCRETO

2026-08-07 • via Nuitee
R
RodneyAUA • solo_traveller • aw
8
Pros:

Clean, neat and close to airport and Madrid.

Cons:

The aircobditioning should be adjusted by the hotel. It is set to a minimum temp which kicks on and off too frequently, makkng the room somewhat not so comfy.

2026-08-07 • via Nuitee
M
Mahesh • family_with_children • es
10
2026-08-06 • via Nuitee
F
Fritz Mandlmeier • solo_traveller • de
7
2026-08-05 • via Nuitee
I
Iván • solo_traveller • es
8
Pros:

Habitación y facilidades muy agradables. Poco ruido todo muy limpio.

Cons:

El hotel están relativamente lejos del centro y todos los transportes tanto al mismo o al estadio metropolitano tuvieron que ser por taxi.

2026-08-05 • via Nuitee
A
ainhize • couple • es
10
2026-08-05 • via Nuitee
O
Olivier • family_with_children • fr
9
2026-08-04 • via Nuitee
M
Miguel • couple • es
10
2026-08-04 • via Nuitee
M
Mario • solo_traveller • es
10
Pros:

La habitación

2026-08-04 • via Nuitee
P
Paula • solo_traveller • es
10
2026-08-03 • via Nuitee
N
Nájera • family_with_children • es
10
2026-08-03 • via Nuitee
S
Sampaio • couple • pt
8
Excelente hotel! Muito confortável
Pros:

O staff foi muito simpático e eficiente. As limpezas ao quarto foram feitas todos os dias e sempre foi mantido em ordem. O pequeno-almoço era fantástico! Muito completo e delicioso. A localização era boa porque ficamos perto do aeroporto. Um pouco mais longe do centro, o que não é ideal para quem não tem carro. Os taxis ficam caros.

Cons:

Não houve nada que não tenha gostado propriamente. Gostaria que ficasse mais perto do centro, talvez, mas o facto de ser muito perto do aeroporto e do estádio do Atlético de Madrid, foi ótimo. Em geral, muito bom!

2026-08-03 • via Nuitee
S
Soriano Rocamora • extended_group • es
10
Perfecta
Pros:

Todo. Inmejorable. El servicio, la habitación, la limpieza, la estética del hotel, el personal, la comodidad. Se está de maravilla. Buena ubicación para ir al metropolitano.

2026-08-03 • via Nuitee
P
Patricia • solo_traveller • es
10
Pros:

La habitación, el hotel y el desayuno. Un acierto. Sin duda repetiría.

2026-08-02 • via Nuitee
J
Jose • extended_group • pt
9
2026-07-25 • via Nuitee
M
MARIA • family_with_children • ve
7
recomendado
Pros:

cama

Cons:

nada

2026-07-25 • via Nuitee