Eurostars Puerta Madrid

Hotels
•
Hoteles Silken
8.5 (3727 reviews)
Juan Rizi, 5 , Madrid , es

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Maintenance issues
Distance from tourist attractions
Minor comfort issues with beds

Categories

Cleanliness
8.08
Reviews highlight cleanliness but mention some maintenance issues.
Service
9.05
Staff described as very friendly and professional.
Location
8.59
Location praised for convenience, though some mention distance from tourist spots.
Room Quality
8.54
Rooms are spacious and comfortable, with minor issues reported.
Amenities
8.57
Amenities generally appreciated, although some rooms noted for lack of maintenance.
Value for Money
8.03
Good value given comfort, though pricing concerns mentioned.
Food and Beverage
8.58
Breakfast options are well-rated, though some quality issues noted with products.
Overall Experience
8.55
Positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Modern Hotel with Convenient Location
This modern hotel, with a gym, is a 5-minute drive from Madrid’s Barajas Airport and IFEMA Convention Centre.

Convenient Transport Links
Located next to the A2 Motorway, Silken Puerta Madrid is convenient for transport links. Easily access central Madrid with the nearby bus stops and interchange station.

Comfortable Rooms and Dining Options
Enjoy spacious air-conditioned rooms with soundproofing and luxury amenities. Indulge in fresh cuisine at La Orza restaurant or choose from a varied menu at the on-site café.

Ready to experience comfort and convenience at Silken Puerta Madrid? Book your stay now and make the most of your time in Madrid!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3727 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
J
JORGE CH • solo_traveller • ar
10
Opino
Pros:

Todo muy limpio y ordenado

Cons:

Nada

2026-06-05 • via Nuitee
A
Ainhoa Vela • solo_traveller • es
10
2026-06-05 • via Nuitee
S
Sergi Sirvent • solo_traveller • es
10
2026-06-04 • via Nuitee
C
Cecilia • extended_group • es
10
2026-06-04 • via Nuitee
P
pascale • solo_traveller • fr
8
Pros:

La chambre est spacieuse ainsi que la sdb

Cons:

Chambre avec 2 lits et le 3ème est un lit d'appoint assez inconfortable contrairement à la réservation qui marquait 3 lits

2026-06-04 • via Nuitee
J
JOSE • solo_traveller • es
9
2026-06-04 • via Nuitee
A
Alba • extended_group • es
10
2026-06-04 • via Nuitee
A
Alvaro • couple • es
10
Pros:

cama, tranquilidad y limpieza

2026-06-03 • via Nuitee
G
garcia de quiros • couple • es
10
2026-06-02 • via Nuitee
I
ISABEL • extended_group • es
8
2026-06-02 • via Nuitee
L
Linda • couple • de
10
Per me vale
Pros:

Silenzioso e pulito

Cons:

Per raggiungere il centro c’è solo un Bus che ci mette 1 ora

2026-06-02 • via Nuitee
M
MARI CARMEN • couple • es
10
Pros:

cama muy cómoda y grande

2026-06-02 • via Nuitee
M
muñoz payà • couple • es
10
Genial
Pros:

Todo en perfectas condiciones y el personal muy agradable y atento

2026-06-02 • via Nuitee
V
VICENTE • solo_traveller • es
10
2026-06-02 • via Nuitee
J
jaca_74 • extended_group • es
10
2026-06-02 • via Nuitee
N
Noemi • solo_traveller • es
8
2026-06-02 • via Nuitee
M
Manuel • couple • es
10
2026-06-02 • via Nuitee
A
Adrià • solo_traveller • es
8
2026-06-01 • via Nuitee
C
Carmen • couple • es
7
Pros:

Que estaba todo bastante limpio y tenía cerca supermercados y relativamente cerca el metro

Cons:

Las instalaciones un poco desmejoradas

2026-06-01 • via Nuitee
I
Irina 2011 • family_with_children • es
10
cómodo, tranquilo, limpio,
Pros:

Me gustó todo: la arquitectura y el diseño. El hotel parece pequeño en las fotos, pero es enorme, muy limpio y tranquilo. Además, es genial que haya agua gratis en la entrada, algo muy importante cuando hace 35 grados afuera.

Cons:

nada

2026-06-01 • via Nuitee