Residence Inn by Marriott Lake Norman

Hotels
•
Residence Inn
8.1 (144 reviews)
16830 Kenton Drive , Huntersville , US
+1 704-584-0000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Outdated furniture
Issues with cleanliness
Broken amenities

Categories

Cleanliness
6.81
The sofa bed was very old and had dog hair, crumbs, and dust on it; the microwave was broken.
Service
9.28
Staff was very nice and caring.
Location
9.32
Great location, perfect for staying at Lake Norman.
Room Quality
6.27
The sofa bed was terrible and outdated.
Amenities
7.8
Breakfast was delicious, but the microwave and stove were not functional.
Value for Money
7.76
Price seems justified for location and some amenities, but cleanliness issues affect overall value.
Food and Beverage
8.81
Breakfast was delicious and well-presented.
Overall Experience
8.78
The location and staff were great, but room issues caused some dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:16

Property Description

Convenient Location and Amenities
Situated just off Interstate 77 and near Huntersville Business Park, Residence Inn by Marriott Lake Norman offers fully equipped kitchen suites with free Wi-Fi, ideal for business travelers and families alike.

Relaxation and Recreation
Guests can unwind in the outdoor pool and hot tub, stay active in the fitness center, or take advantage of the laundry facilities. Free parking and a 24-hour desk cater to all guest needs for a stress-free stay.

Comfortable Suites
Each suite includes a 32-inch flat-screen TV, separate sitting areas, and work desks, ensuring a comfortable and productive stay. Explore nearby attractions like Carowinds Theme Park and downtown Charlotte, just a short drive away.

Book your stay at Residence Inn by Marriott Lake Norman for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the property will be undergoing renovations from 15 October 2016 until 15 December 2016.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.1
Based on 144 reviews
Cleanliness: 6.81
Service: 9.28
Location: 9.32
Room Quality: 6.27
Amenities: 7.8
Value for Money: 7.76
Food and Beverage: 8.81
Overall Experience: 8.78
E
Elijah • extended_group • us
10
2026-11-02 • via Nuitee
F
Favero • family_with_children • it
9
2026-10-31 • via Nuitee
J
Jamie • family_with_children • us
7
for the price, it needs some updating. will not return until then
Pros:

it was within walking distance to what we came to town for. location was perfect

Cons:

it was WAY over priced for the condition of the hotel. very dated, our shampoos were out in the shower, the door to the sliding closet wouldn’t slide, didn’t feel clean.

2026-10-22 • via Nuitee
J
Julie • couple • us
9
Comfortable, quick visit to the area.
Pros:

Space of the two bedrooms unit.

Cons:

Laundry facilities need to be updated, several machines out of order, remaining machines took my money.

2026-10-12 • via Nuitee
R
Rasheka • extended_group • us
1
Pros:

They took 2 payments off my card and I had paid in advance

Cons:

The lack of consideration about the charge issue

2026-08-15 • via Nuitee
V
Victor • extended_group • us
5
Cons:

The sofa bed was terrible

2026-08-13 • via Nuitee
M
mills • solo_traveller • us
10
2026-08-03 • via Nuitee
J
Judith • solo_traveller • us
9
2026-07-25 • via Nuitee
N
Nancy • couple • us
10
Will definitely return.
Pros:

Location was GREAT!! Birkdale Village is in walking distance and 2 mins by car. The staff was very friendly and helpful.
The continental breakfast was great!

2026-07-21 • via Nuitee
D
Deborah • couple • us
6
Check in person abrupt. annoying loud air conditioner bad sleep.
Pros:

Very nice morning staff.

Cons:

Limited food choices

2026-07-15 • via Nuitee
J
John • couple • us
9
Hotel was nice & good for a few days stay.
Pros:

The location was great for what we needed. We stayed at this location many years ago and were not happy with the quality. This time was totally different. Employees were very friendly, room was nice & clean.

Cons:

Breakfast could have been better. The employees working were there were very nice & friendly. Unfortunately they ran out of some food, 1 of the waffle machines was not working, little things like that.

2026-07-15 • via Nuitee
R
Rick • couple • us
8
2026-06-25 • via Nuitee
A
Adam • couple • us
9
2026-05-10 • via Nuitee
M
Mark • extended_group • us
10
Pros:

Excellent

2026-05-03 • via Nuitee
L
Laffoday • couple • us
8
2026-04-20 • via Nuitee
D
Donald • family_with_children • us
10
Pros:

Staff, location, room size (one bedroom king), pet friendly with great walking areas, hot breakfast, quiet

Cons:

Nothing

2026-02-08 • via Nuitee
B
Beverly • family_with_children • us
10
2026-01-19 • via Nuitee
A
Angela • extended_group • us
10
We had a lot of fun great location!
Pros:

Cynthia was amazing super sweet and caring!!! She definitely deserves a raise!

Cons:

It was all great the people above my friend in their room was a little loud the 1st night and when we was leaving the people above me was loud (stomping,pounding) but other then that it was great!

2025-11-11 • via Nuitee
K
Katherine • couple • us
10
Pros:

Spacious and clean room, good location

2025-11-03 • via Nuitee
T
tara • family
10
Pros:

Aaliyah and Mr Kenneth the front desk was amazing . They truly made our stay enjoyable and pleasant.

2025-09-28 • via Nuitee