Embassy Suites by Hilton Louisville East

Hotels
Embassy Suites Hotels
9 (756 reviews)
9940 Corporate Campus Drive , Louisville , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Great breakfast
Cons:
Cleanliness issues
Noise from parties

Categories

Cleanliness
8.39
Guests mention that the hotel is nice and clean, but several reviews raised concerns about cleanliness details.
Service
9.36
The staff was very friendly and responsive, contributing positively to the experience.
Location
9.4
Multiple reviews indicated that the hotel is well-located for family stays.
Room Quality
8.35
Room quality was appreciated, but issues like stains and size perception were noted.
Amenities
9.38
Amenities received praise, especially the pool and breakfast offerings, despite some loud disturbances.
Value for Money
8.34
Guests felt the value was lower due to some cleanliness concerns and bathroom issues compared to the price.
Food and Beverage
9.39
Breakfast was highlighted as a favorite aspect of the stay, contributing to a positive experience.
Overall Experience
9.36
General sentiment across reviews indicates that most guests had a very enjoyable experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Luxurious All-Suite Accommodations
Located in the vibrant Hurstbourne Corridor, Embassy Suites Louisville offers spacious suites equipped with modern amenities like refrigerators, microwaves, and coffee makers. Enjoy free high-speed internet access, ample work areas, and premium Bloom Energy bath products during your stay.

Top-Notch Facilities
Start your day with a complimentary cooked-to-order breakfast before unwinding by the indoor pool or breaking a sweat in the state-of-the-art fitness center featuring Precor equipment. In the evening, indulge in the Manager's Reception offering complimentary light snacks and beverages.

On-Site Dining
Savor delicious American cuisine at the Atrium Cafe, open for breakfast, lunch, and dinner. With a convenient location near retail and business establishments, Embassy Suites Louisville is the perfect choice for your next stay in Louisville.

Book your stay now and experience luxury and convenience at Embassy Suites Louisville.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 756 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
D
davidkH7368VE Solo travel
10
Awesome Strip Steak
Pros:

Strip steak was excellent, cooked Shelby!

2026-06-30 via Tripadvisor
K
Kevin solo_traveller us
9
Pros:

The clean room and nice hot breakfast

Cons:

The door was hard to open and had to use force to push it open

2026-06-30 via Nuitee
M
Makenzie family_with_children us
10
2026-06-29 via Nuitee
M
Marcus solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-06-29 via Nuitee
L
ladylancerss Family
10
Good Stay!
Pros:

Really great hotel. On the small scale for an Embassy but lots of southern charm. Good evening reception, clean and comfy room. The staff were so knowledgeable, friendly and helpful. Elevators are a bit slow at busy times, but everything else was great! Food was great at their restaurant. Great safe location for the hotel. Good breakfast.

2026-06-26 via Tripadvisor
3
332suzyg Business
10
Shelby is awesome
Pros:

Shelby was awesome and attended to our every need

2026-06-25 via Tripadvisor
A
angiea866 Business
10
Great waitress
Pros:

Shelbie was the best!! She was kind and helpful

2026-06-25 via Tripadvisor
W
W6322BBangelat Business Houston, Texas
10
Great service Sje
Pros:

Shelby was awesome, thank you for great service.

2026-06-25 via Tripadvisor
C
ceeo347 Business
8
Good times
Pros:

Great fun here with Angela and Shelby covering the bar, no one goes thirsty!

2026-06-23 via Tripadvisor
3
377berniec Business
10
Best, Hilton property in the United States of America
Pros:

Shelby was The best bartender/cook ever. I almost left my wife.

2026-06-23 via Tripadvisor
T
Teresa solo_traveller us
4
Cons:

Bed was nasty with hair, and when I pulled the cover back, there was a bug.

2026-06-23 via Nuitee
R
rogerkZ1827GI Business
10
Very clean and enjoyable
Pros:

Shelbie
Very personable and fun to be around.
Be sure to keep her on your staff

2026-06-16 via Tripadvisor
Z
Z4038UOamandaf Family
10
Shelby was super impressionable
Pros:

The bartender Shelby was VERY nice and friendly. She even brought us our drinks when she knew it would be more helpful. Definitely would recommend.

2026-06-16 via Tripadvisor
S
Shakatie Wilson couple us
10
It was good
Pros:

It was nice

Cons:

The beds are hard

2026-06-15 via Nuitee
D
debralE8317HH Friends getaway
10
Lovely staff
Pros:

The hotel was clean and comfortable. Staff was very attentive and helpful. 12 of us came for the weekend. We all agreed the facility was very good. We had a private meeting room which met our needs perfectly; the food was good. Shelbie took care of us in the room. She did a great job! Friendly and professional, and helpful all and all she was wonderful!

2026-06-13 via Tripadvisor
M
marthat358 Friends getaway
10
Excellent customer service!
Pros:

We attended a mah jongg retreat and the hotel was great. A very good employee made our experience a very special one. Her name is Shelbie. She took excellent care of us. A very special thank you to Shelbie for going above and beyond to make our stay a memorable one.

2026-06-13 via Tripadvisor
J
joanr861 Friends getaway Lafayette, Tennessee
10
Shelby’s service
Pros:

Shelby did an excellent job of serving us with lunch and dinner. She paid attention to our every need and was attentive to those that had a special diet. The food was delicious and her home made cookies were a special treat.

2026-06-13 via Tripadvisor
V
Voyager482740 Business
10
Excellent staff
Pros:

The staff were all helpful and friendly. Shoutout to O’Neil and Lexi. Thank you!

2026-06-13 via Tripadvisor
L
LuAnn family_with_children us
9
Pros:

Beautiful property. Easy check-in. Friendly front desk person. Reasonable price.

Cons:

We didn’t realize breakfast ended at 9:30. We got there about 9:15 with three small children. We got the two older kids their breakfast while their dad held the baby. The doors were shut at 9:30 exactly so dad didn’t get to eat. Our fault. We should have checked the hours.

2026-06-13 via Nuitee
A
alextM2706ZM Friends getaway
10
Chuck the chef
Pros:

Breakfast food was hot and plentiful. Chuck the chef was very friendly and helpful in finding things.

2026-06-10 via Tripadvisor