Embassy Suites by Hilton Louisville East

Hotels
Embassy Suites Hotels
9 (671 reviews)
9940 Corporate Campus Drive , Louisville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly service
Great breakfast
Cons:
Cleanliness issues
Noise from parties

Categories

Cleanliness
8.39
Guests mention that the hotel is nice and clean, but several reviews raised concerns about cleanliness details.
Service
9.36
The staff was very friendly and responsive, contributing positively to the experience.
Location
9.4
Multiple reviews indicated that the hotel is well-located for family stays.
Room Quality
8.35
Room quality was appreciated, but issues like stains and size perception were noted.
Amenities
9.38
Amenities received praise, especially the pool and breakfast offerings, despite some loud disturbances.
Value for Money
8.34
Guests felt the value was lower due to some cleanliness concerns and bathroom issues compared to the price.
Food and Beverage
9.39
Breakfast was highlighted as a favorite aspect of the stay, contributing to a positive experience.
Overall Experience
9.36
General sentiment across reviews indicates that most guests had a very enjoyable experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Luxurious All-Suite Accommodations
Located in the vibrant Hurstbourne Corridor, Embassy Suites Louisville offers spacious suites equipped with modern amenities like refrigerators, microwaves, and coffee makers. Enjoy free high-speed internet access, ample work areas, and premium Bloom Energy bath products during your stay.

Top-Notch Facilities
Start your day with a complimentary cooked-to-order breakfast before unwinding by the indoor pool or breaking a sweat in the state-of-the-art fitness center featuring Precor equipment. In the evening, indulge in the Manager's Reception offering complimentary light snacks and beverages.

On-Site Dining
Savor delicious American cuisine at the Atrium Cafe, open for breakfast, lunch, and dinner. With a convenient location near retail and business establishments, Embassy Suites Louisville is the perfect choice for your next stay in Louisville.

Book your stay now and experience luxury and convenience at Embassy Suites Louisville.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 671 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
J
John solo_traveller us
10
Pros:

The layout was great

Cons:

Guide was difficult to use on the tv, but after awhile you get use to it.

2026-03-28 via Nuitee
J
Jen family_with_children us
10
Our family highly enjoyed their stay, we would stay here again!
Pros:

Friendly staff, clean common areas, pool and room. Easy check in and out. Hot coffee available all day in the lobby, plenty of seating for breakfast, plenty of parking, covered area by front door for loading and unloading vehicle. Plenty of pillows, blankets and towels in room.

Cons:

A little far from restaurants and attractions but we should have looked at those things prior to booking.

2026-03-25 via Nuitee
E
Ernesto solo_traveller us
10
2026-03-25 via Nuitee
K
Kathryn family_with_children us
10
Location was perfect for our needs.
Pros:

All staff we encountered were polite and friendly. Breakfast exceeded expectations.

2026-03-23 via Nuitee
J
Jenneca family_with_children us
8
2026-03-23 via Nuitee
A
Alfred extended_group us
9
2026-03-12 via Nuitee
C
Christopher family_with_children us
3
Miserable
Pros:

The rooms were nice, breakfast was great, beds were comfortable.

Cons:

We froze all night. All the thermostats will not go past 69°. Our room stayed at 68 all night when we set it at 72. Our family had 3 rooms and they were all the same. The remote in the bedroom also didn't work.

2026-03-08 via Nuitee
J
Joseph solo_traveller us
10
2026-03-06 via Nuitee
S
salvat family_with_children us
2
Cons:

It was very frustrating to pick this location based on amenities and then be told we were not allowed to use them. There is nothing on their website that suggested the pool had to be reserved and even when we checked in we were not told we needed to make reservations. Needless to know it was very disappointing.

2026-03-02 via Nuitee
M
melonjon Friends getaway Butler, Butler County, Pennsylvania
10
Delightful Breakfast Experience!
Pros:

Chuck and Cheryl were wonderful! They were cheerful in the morning. They were engaging and funny. Absolutely delightful!! Food made to order was delicious too!! The hotel is beautiful, clean and a great location for our soccer tournament. Rooms are spacious and the cost with breakfast and happy hour included is excellent!

2026-02-21 via Tripadvisor
M
MarMisAck Business Parkersburg, West Virginia
10
Best Chef Chuck
Pros:

Wonderful clean, newly renovated hotel with the best breakfast. Chuck is very friendly and fixes the best omelets in Lexington. Thank you so much for the wonderful stay. I will be back soon

2026-02-20 via Tripadvisor
W
W8864ISkathys Solo travel
10
Breakfast
Pros:

Chuck the Breakfast Chef was great this morning. Started my day right!

2026-02-20 via Tripadvisor
S
sharmainej2026 Family
10
It was amazing
Pros:

Ernest was the best. He told me all the spots to go to

2026-02-19 via Tripadvisor
J
jonjalan Business
10
Ernest was Awesome!!!
Pros:

The Embassy Suites Louisville East has an outstanding employee named Ernest. He was super helpful and had a great personality!!!

2026-02-19 via Tripadvisor
U
U2887QRcodyd Business
10
It was great
Pros:

Earnest & Chuck are great!!..

2026-02-19 via Tripadvisor
M
mattbK9727FR Business
10
Great hotel
Pros:

Clean hotel great breakfast … Chuck made an amazing omelette with an awesome personality so it was a great way to start the day!

2026-02-18 via Tripadvisor
C
Companion46739751443 Family
10
Great staycation
Pros:

Great staycation at this location. Attentive staff was wonderful. Thank you Ernest for making us feel at home. Marg at the front desk and Pam on the phone wins helpful w securing our reservation. The kids had a fun time too

2026-02-16 via Tripadvisor
R
rhon2026 Couples
8
Nice quiet hotel. The beds are very firm and could be more comfortable.
Pros:

The breakfast was fantastic. Chuck at the omelette station was a highlight with his personality and sense of humor.

2026-02-15 via Tripadvisor
B
B6610FYchrisk Friends getaway
10
Judd makes the best omelettes in town!
Pros:

Judd at the omelette bar stole the show! The rooms are comfortable and they have Pappy van Winkle at the bar! Also snacks and free drinks at happy hour.

2026-02-08 via Tripadvisor
S
Samuel couple us
10
2026-02-08 via Nuitee