Four Points by Sheraton Dar es Salaam New Africa

Hotels
•
Four Points by Sheraton
8.4 (749 reviews)
Azikiwe Street / Sokoine Drive , Dar es Salaam , tz

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent service and staff
Convenient location
Cons:
Pool cleanliness
One impatient male staff during check-in
Small room size

Categories

Cleanliness
7.98
Overall cleanliness was praised, but some reviews mention the pool being less clean.
Service
8.95
Service was frequently highlighted as excellent across multiple reviews.
Location
8.49
Many guests mentioned the convenient location near the ferry.
Room Quality
7.94
Rooms were generally clean and comfortable, though some found them a bit small.
Amenities
8.47
Amenities were described positively, with good offerings at the hotel.
Value for Money
8.13
Prices are considered reasonable for the quality of service provided.
Food and Beverage
8.78
Food quality received high praise, especially the breakfast and pastries.
Overall Experience
8.45
The overall experience was positive with guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:33

Property Description

Stunning Views and Convenient Location
With stunning views of Dar es Salaam Harbour, Four Points by Sheraton Dar es Salaam New Africa offers a convenient location just 1 km from the Zanzibar Ferry Terminal.

Luxurious Amenities
Indulge in tastefully appointed rooms featuring air conditioning, satellite TV, a minibar, and private bathrooms. Choose a Standard Room with pool or harbour views for an extra touch of luxury.

Dining Options and Entertainment
Enjoy daily breakfast at Bandari Grill, fresh seafood and Indian cuisine at lunch and dinner, and fine Thai cuisine at Sawasdee Restaurant. Unwind at the 24-hour casino, relax by the outdoor pool, or savor cocktails at the Onyx Lounge.

Ready to experience luxury and convenience in Dar es Salaam? Book your stay at Four Points by Sheraton Dar es Salaam New Africa now!

Important information:

Kindly note that some of the hotel facilities including the spa won't be available due to the ongoing renovations.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 749 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.13
Food and Beverage: 8.78
Overall Experience: 8.45
B
Belinda • extended_group • ke
8
It was good.
Pros:

Friendly staff, wonderful reception and nice pick up car

Cons:

Breakfast option could have been included in the rates.

2026-06-04 • via Nuitee
D
Durmaz • couple • tr
3
Everyday going worse
Pros:

Bed was very comfortable

Cons:

Although I usually choose this place for my Dar es Salaam stays, it's starting to get frustrating to experience inconsistencies in my bookings. The room given to me after check-in was practically the size of a single room. When I went down to the lobby to explain this, I was told it was because I had booked a standard room. I then asked them to check if it had always been the same as my previous reservations, and that I had paid more for this one. Firstly they request money I didn’t accept it. After checking, they moved me to another room. This room was nice, yes, but it wasn't clean. The bathrobe in the bathroom was disheveled. The bed wasn't properly made. We were very tired, so we just lay there and didn't want to complain again. There was nothing in the toilet area to use for hygiene. I don't understand what religion dictates that there's no hygiene after using the toilet. This needs to be fixed immediately. Attention should be paid to bathroom cleanliness; I didn't see any.

These stays are not befitting the quality of this hotel, and management must address this immediately. My two-day stay in Dar es Salaam was an even worse experience. The hotel standards are deteriorating with each stay.

2026-06-01 • via Nuitee
J
Jürgen • couple • de
7
Gutes Hotel als Stadthotel für die Besichtigung von Dar es Salaam .
Pros:

Das Hotel hat eine super komfortable Lage. Insgesamt ist es aber etwas in die Jacke gekommen. Der Innenbereich mit dem Pool war nicht besonders schön.

Cons:

Die sehr gute Lage vom Fährhafen sowie allen Sehenswürdigkeiten der Stadt. Das Bad wurde erneuert.

2026-05-28 • via Nuitee
L
Loundja • extended_group • dz
8
BON RAPPORT
Pros:

TRES BIEN

2026-05-28 • via Nuitee
S
Sinan • couple • tr
10
2026-05-25 • via Nuitee
T
Theresa • extended_group • at
8
2026-05-24 • via Nuitee
L
Leslie • couple • ae
7
Pros:

The Location as well the staff were exceptional! The resturant staff were so accommodating and Rashid thrives in his work.

Cons:

The Room had a damp smell…

2026-05-23 • via Nuitee
M
Mehmet Hakan • solo_traveller • tr
8
Pros:

Çalışanlar çok iyi, temizlik güzel, odalar iyi

Cons:

Restaurant çok pahalı

2026-05-20 • via Nuitee
B
Boris Kevin • solo_traveller • fr
8
2026-05-19 • via Nuitee
I
Ilaria • solo_traveller • it
7
2026-05-18 • via Nuitee
G
Gumbie • family_with_children • zw
9
Overall we had a wonderful stay and the staff especially at reception were absolutely amazing.
Pros:

There is a good selection of breakfast items. I liked the fresh fruit and the coffee

Cons:

I think for someone who is used to english breakfast there were not many options

2026-05-17 • via Nuitee
Z
Zara • solo_traveller • ch
10
Pros:

Everything about it was of high standard, including the staff too. Services were impeccable. The location was superb and of close proximity to my conference center (JNICC). I'd definitely choose it again.

Cons:

Nothing.

2026-05-16 • via Nuitee
T
Tristan • solo_traveller • gb
9
Great stay in central Dar es Salaam
Pros:

Breakfast was incredible! Fantastic location too. Wonderful stay.

Cons:

Nothing

2026-05-15 • via Nuitee
F
Flavia Mugala • solo_traveller • na
8
Clean spacious beautiful rooms and friendly stuff members
Pros:

Friendly stuff

Cons:

Noisy neighbors

2026-05-14 • via Nuitee
J
John Gashu • solo_traveller • et
10
2026-05-12 • via Nuitee
D
Dr. Humphrey • couple • us
7
2026-05-09 • via Nuitee
A
Amanda • solo_traveller • br
8
2026-05-06 • via Nuitee
A
Amanda • solo_traveller • br
8
2026-05-06 • via Nuitee
D
David • solo_traveller • za
8
2026-05-06 • via Nuitee
M
Muriel • couple • fr
8
2026-05-01 • via Nuitee