Meliá Koh Samui

We have just finished an amazing two week stay at Melia Koh Samui. We received a room upgrade at check in which was much appreciated. The resort grounds are immaculate and the staff work so hard to keep them that way. We stayed in building 6 and the room was very nice and spacious. We highly recommend the Melia, this is our second visit. All of the staff are amazing but special thanks to Auto for the transfers, Baw and Tulu in the beach restaurant and a very special thank you to our two lovely ladies that looked after us at breakfast every morning, Bay and Pony - these girls are fantastic !

Our stay at Meliá Koh Samui was absolutely fantastic. The staff were incredibly friendly, and two people who truly stood out were Van and Mateo — their service made our stay even more special.

We stayed in The Level Grand Suite, which was spacious, beautifully designed, and had everything we needed. The food throughout the hotel was lovely, and the beachfront location couldn’t have been more perfect.

A wonderful experience from start to finish. Highly recommended.

The hotel arranged our airport transfer, which was efficient and hassle-free. On arrival, check-in was smooth and professional, and concierge Auto provided excellent service, helping with our luggage and escorting us to our room. We had a two-week stay, which allowed us to become familiar with the resort and experience it fully. This gave us a good understanding of both its strengths and the type of guest it is best suited to.

Having travelled extensively with our own children, we recognise a well-designed family resort, and this hotel is clearly designed with families in mind. There are plenty of children's activities, family-friendly dining options, and beach entertainment. However, as a couple travelling without children, we found it less suited to those seeking a quieter, more refined holiday, particularly during school holidays.

Location
: The beachfront setting is pleasant and low-key with restaurants and a supermarket within a 5–10 minute walk.

Room:

Our Premium Room was spacious and well equipped, with a comfortable bed, Nespresso machine, fridge, USB charging ports, bath robes, and complimentary bottled water. However, it was beginning to show some signs of wear, particularly in the bathroom, and the soundproofing could be improved, with noise from neighbouring rooms easily heard.

Dining:

Breakfast offered a good selection of Western and Asian dishes, although it became busy at peak times. The beachfront restaurant has a lovely setting, and the menu features plenty of familiar, family-friendly options. However, we felt some of the food lacked authentic flavours, and some dishes did not quite meet the standard we expected from a five-star resort.

Facilities
:
The pools are excellent for families but can become crowded during busy periods. Sun-bed reserving was common despite hotel notices, and pool rules were not enforced. We often arrived early to enjoy a quieter pool area before it became much busier later in the day.

There is no dedicated adults-only bar or lounge. The lobby bar was not being used during our stay, although it would be a perfect setting for a quieter adult space, as is common in many international hotels. The main bar suitable for adults is located beside the children's water park, where loud bass-heavy music was frequently played. While this may suit a lively family atmosphere, it was less appealing for guests looking for a quieter place to relax.

We also felt the Level upgrade offered limited value unless you intend to make full use of the complimentary drinks, particularly as there is no exclusive pool area.
The tropical grounds are attractive and well maintained, although some outdoor furniture is beginning to show its age. Worn seating cushions and towels or laundry hanging from balcony railings also detracted from the resort's five-star appeal.

Service
:The staff were consistently friendly and helpful throughout our stay. The front desk team were always accommodating with requests and dealt with them efficiently. A special mention goes to Baw, who always made an extra effort to make guests feel welcome, along with the other waiting staff, who also provided excellent service.


This is a hotel that families with children are likely to enjoy, thanks to its wide range of facilities and beachfront location. Couples seeking a quieter, more exclusive and relaxing holiday may find an adults-focused resort better suited to their expectations.

The experience was amazing from start to finish. I want to mention Baw, because the attention was espectacular. 100% recommended

Experience was amazing. Thank you to Baw for the attentions. 100% recommended!

What a place!!! We love this hotel and part of Koh Samui so much. It’s our 2nd time here for a reason…the beach is fantastic with lots of restaurant options. As for the hotel, it is perfect for families and the staff make the experience even more special. They can’t do enough for you!!! A special thank you to Baw who has made our trip so memorable. He looked after us all week and couldn’t do enough for us!!! - literally treated us like his own family. We will be back again for sure!

Our yoga session was very relaxing and calming - we enjoyed very much.

We had a fabulous lunch at Breeza Beach Restaurant & Bar. Delicious food with an extensive menu to cater for a variety of tastes. A gorgeous location right on the beach with lovely modern decor. The staff were exceptionally friendly and attentive, especially the manager Baw, and we will definitely be back.

Lovely spot for lunch overlooking the sea - Baw the manager super polite and helpful as were all the staff.

I made a yoga course with Mui it was great experience ! Thanks
Also Thai boxing 🥊

Extremely Noisy , place has fire works 11:30pm so if you like to sleep early forget it
Better resorts same area we would like to try next time

Great place to stay. The staff are all friendly. I look forward to visiting again.

Amazing stay in the melia! I must do a special mention to Baw, he is extremely kind and good hearted with a wonderful smile on his face. He always recommended the best things to do in Samui!

Had an excellent time in The Melia. Baw was so lovely and was always there to help and chat with us and give some excellent recommendations every time we spoke with him. Lovely stay.

Lovely hotel all the staff were really friendly and couldn’t have done enough for us.
Especially Auto and K in reception, both really nice blokes.
Baw, (Kuson Kongthong) in the Breezers bar, really looked after us when having dinner, very friendly.
All three looked after us, thank you all.

The meandering pool was the highlight and the large and lovely rooms. We stayed there for six nights and the best thing was the expansive breakfast spread

Great beach and location. Beautiful pool and beach set up. Happy with the overall vibe of the place. Will consider it an option for future stays.

The location at the beach and the food are excellent. The service is very kind and mindful. Especially the employee Baw did really take great care of me and my family. He gave us many great advices to explore the island.
Thank you for your service we had a great time as a family in the hotel

We had an amazing stay at Meliá Koh Samui!

From the moment we arrived until the moment we left, the service was truly exceptional. The staff made us feel welcome and took care of everything with a smile. They helped us with our luggage when we arrived, brought it all the way to our room, and also assisted us again when we left, carrying everything to our taxi.

A special thank you to K, Mona, Miew, Auto Drompreem, Toon.
Your kindness, professionalism, genuine care and warm attitude made our stay even more memorable. Every request was handled quickly, efficiently and with such friendliness.

The level of hospitality at this hotel is outstanding, and it is clear that the staff truly care about their guests. Thank you for making our vacation so special. We can’t wait to come back! ❤️