Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful amenities
Cons:
Humidity in rooms
Air conditioning issues

Categories

Cleanliness
9.6
Rooms were lovely, clean and very well placed within the complex.
Service
10
The staff were fantastic, helpful, efficient, and really welcoming and friendly.
Location
10
The location is stunning, with a peaceful atmosphere and breathtaking views.
Room Quality
9.6
Deluxe rooms were well-kept and comfortable.
Amenities
9.6
Very nicely kept property with very good amenities.
Value for Money
10
Paid for access to ‘the level’ which provided drinks and canapés at certain times of the day, a real bonus.
Food and Beverage
9.6
Lovely food and excellent variety.
Overall Experience
10
My experience at the Melia was nothing short of perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:16

Property Description

Luxurious Accommodations and Family-Friendly Amenities
Meliá Koh Samui offers 159 well-appointed guest rooms and 41 luxurious suites, each seamlessly blending modern architecture with traditional Thai hospitality. The ground floor rooms open up to a 700-meter lagoon with water features and a pool bar, perfect for families and romantic getaways alike.

Stunning Boat Suites and Private Gardens
The 30 boat suites at Meliá Koh Samui are a true gem, surrounded by water in their private gardens. These suites boast contemporary designs, stand-alone bathtubs, and private decks with daybeds, offering a picturesque setting for couples seeking romance.

Exquisite Dining Experience at The Breeza Beach Restaurant and Bar
Indulge in the island's best-kept secret, The Breeza Beach Restaurant and Bar, located on the beachfront. Enjoy amazing cuisine in a relaxing atmosphere, making it the perfect spot for any time of the day.

Experience the perfect blend of luxury and tranquility at Meliá Koh Samui. Book now to create unforgettable memories.

Important information:

All cots are subject to availability.

Guests are kindly requested to present the credit card used during the booking process upon check-in.

Please contact the property directly for the schedule of complimentary shuttle to Chaweng.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: USM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 2258 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 10
Food and Beverage: 9.6
Overall Experience: 10
E
egal123 Couples Vienna
10
Great experience
Pros:

We had a great learning experience with Muy, she takes her time and listens to the wishes of the guests. Kho-phun-maak-krab!

2026-05-30 via Tripadvisor
G
Gisele family_with_children au
10
Amazing food, staff and beautiful grounds. Quiet location.
Pros:

The grounds, the food, the welcome drinks, the special surprise in our room as we celebrated 20yrs anniversary. Oh and the app was pretty good to request services and other things. And the coconut jam - omg, delicious! I bought a jar from the hotel as it was delicious!

Cons:

It was a shame the infinity swimming pool was closed for maintenance - although we did have access to the other beautiful swimming pool and we loved it

2026-05-30 via Nuitee
D
Dayalen solo_traveller my
8
2026-05-29 via Nuitee
S
Stanislav solo_traveller ua
7
Pros:

Приветливый персонал, довольно чисто,завтраки отменные, в принципе все хорошо

Cons:

Главный минус весь отпуск 2 недели был закрыт основной бассейн. По приезду нас предупредили что работы будут проводится до 21 мая, но по итогу мы уезжали 29 и он был все ещё на ремонте. Хотя на время ремонта были представлены бонусы от отеля в виде бесплатных трансферов в Чавенг и Фишермен виладж, так же скидки на алкоголь и еду, бесплатное использование сауны. Но все равно впечатление было немного подпорчено.

2026-05-29 via Nuitee
V
V3442YValaas Family
8
Great
Pros:

Great hotel , great staff , great service
Jzi, toon , k , miew

2026-05-28 via Tripadvisor
M
Meg couple gb
6
Disappointing
Pros:

- Rooms and staff were excellent
- Good location if you want to stay in a relaxed area with a picturesque beach
- Common areas were nice

Cons:

Unfortunately, we found the hotel to be lacking in a number of areas, especially when considering this hotel is on the more expensive side for Koh Samui.

We were informed a day before our arrival that the main pool would be closed for maintenance for the bulk of our stay, although disappointing we were ok with this because it was set to reopen the last 2 days of our stay, of course we received a note that the maintenance was to be extended for another 2 weeks!

This left a small ‘lazy river’ pool available, this was mainly a kids pool with attached slide and infringes on the private swim up pools.

To compensate we were offered just 10% off the food NOT including beverages.

And that’s not all of the maintenance, they also flushed the plumbing which led to a stench in the room that I had to call housekeeping to resolve and the water was momentarily brown. Though quickly resolved by the team.

Aside from the maintenance, the beach area was pleasant, however the hotel should be mindful of the guest experience when it comes to the constant interruption of street vendors who also loiter around the sunbeds for most of the day.

Transfer to and from the airport (5 mins) for 900 baht is expensive when compared to taxis across the island (or the rest of Thailand!) - book your own. Hotel needs to be fair to guests and this comes across as another way for the hotel to money grab.

2026-05-28 via Nuitee
D
Diana solo_traveller ch
6
Pros:

Rooms are quite big with a huge balcony and reception staff are lovely

Cons:

- Main pool is closed due to work and it was not mentioned anywhere prior to booking
- Breakfast staff are not kind at all
- Location is not the best

2026-05-27 via Nuitee
C
Colleen couple au
7
A little bit of paradise beautiful staff
Pros:

Lagoon pool access rooms beautiful I love the position of the property. Everything else in the property was amazing.
Fantastic help staff

Cons:

They were doing major works to the Infiniti pool which was out of their control but such a inconvenience also when you were sitting at the beach or you heard was construction work property is showing signs of age ageing and some maintenance is required
We paid a premium for our room and didn’t get to use the infinity pool and only found out one day prior otherwise we would’ve cancelled this property and got a property with a pool

2026-05-27 via Nuitee
O
OhadBalassaino Family Tel Aviv District
10
Wonderful Stay at Melia Koh Samui – Exceptional Service and Hospitality!
Pros:

We had an amazing stay at Meliá Koh Samui and would highly recommend this hotel to anyone visiting Koh Samui. The resort is beautiful, the atmosphere is relaxing, and the service was exceptional throughout our stay.

A special thank you to Kim, Fern, Zena, Sachi, Tamarind, Piak, Nat, and Maya for making our vacation even more special. They were all incredibly kind, welcoming, and always ready to help with a smile. Their warm hospitality truly made a difference and made us feel at home.

Thank you again for such a wonderful experience ,we will definitely come back!

2026-05-26 via Tripadvisor
B
BelBLThompson Couples Perth, Greater Perth, Western Australia
8
Almost Great
Pros:

For our first stay on Koh Samui the Meliá ticked all the boxes albeit with a few quirks.

We had booked a Level pool access room and when prompted by an email from the Meliá a few weeks out from the stay I requested a king bed - more on this later.
Three days before check in we received a welcome email from the Level that was full of information and a note that the Level lounge was closed and the Power Lounge was being used instead. This prompted us to search online and we also discovered that the main pool was also closed. We decided to go ahead with the booking knowing that the experience was not going to be what we had planned or paid a premium rate for.

The room: The weirdest layout we have encountered, mainly due to the twin beds being pushed together so the power outlets were then in the middle of the massive bed, only one side had a side table and the bed linen didn’t fit properly - an inventive way to meet my king bed request?. Other power outlets also strangely located next to the couch without a table near by.
The water in the outdoor tub always ran a murky yellow which was off putting.
After swimming around the lagoon pool we think that our room was one of the better ones (614) as it was sunny in the morning and not too shaded in the afternoon.
Housekeeping was good although we never had turndown service which we thought was included in the Level room.

The pool access: Fantastic and easily our favourite thing about the hotel.

The spa: We had a great massage but the whole space felt like it was designed for another use, sitting and having ginger tea after the massage right in front of the reception desk/computer that was printing our bill was another off putting quirk. I went back and used the sauna on another day, also strange as there was no shower or cool off facilities (that I was shown at least).

The breakfast: Amazing, one of the better buffets - hot food was hot and there was also ice cream! Service was attentive too.

The Location: Such an amazing calm sea and beautiful beach and sunrise was spectacular. Enough restaurants and other conveniences close by.

The Service: A bit hit and miss, one gent in particular (sorry I am terrible with names) was great, he showed us to our room and was also the driver that picked us up from Samui Central.

A highlight was the free Thai Boxing session - worth taking the time to do it.

The lowlight was the lack of communication that the Level and main pool were shut until the day of our free cancellation period, the pool had been shut for days so it could have and should been communicated earlier.

All up there were enough good points to the hotel (and location) that we would love to come back when all the facilities are open to have the ‘full’ Level experience, just a shame that this particular stay was impacted by their ‘unplanned’ renovations.

2026-05-26 via Tripadvisor
_
_P6614CK Family
10
Best vacation..
Pros:

We had a wonderful experience at the hotel, and Siri provided exceptional service throughout our stay.
She was kind, professional, and always happy to help.
Thank you for making our experience so pleasant and memorable!

2026-05-26 via Tripadvisor
M
Moyanyan Family Shenzhen, Guangdong
10
Great experience!
Pros:

Mui is such a great teacher. Highly recommended to other guests to join her class!

2026-05-26 via Tripadvisor
6
613shaharh Friends getaway
10
Very good !
Pros:

A very good experience, we enjoyed it very much. The hotel staff were very kind and nice to us, especially BB, K and Rainy. Thank them for all the help and excellent treatment. We will definitely be back.

2026-05-26 via Tripadvisor
I
Idanr solo_traveller il
10
Cons:

The Food varieties is lack, need more options
The main pool was closed, we still had fun

2026-05-26 via Nuitee
D
Dahl an solo_traveller il
10
Pros:

מלון פשוט מושלם שנשארנו עוד 9 ימים, אחת הבריכות הייתה בשיפוץ נתנו לנו חדר עם בריכה שבמחיר שלו הוא כפול מהחדר הרגיל, צוןת דואג אנשים מדהימים

Cons:

אהבנו הכללללל

2026-05-26 via Nuitee
F
Fungayi couple au
9
2026-05-26 via Nuitee
_
_T7206XQ Family
10
Good Environment Very view Nice Garden Very good Adult Activity
Pros:

Best Yoga Teacher is Mui Very highly Knowledge for give to Student We love this class

2026-05-25 via Tripadvisor
6
696cavenm Friends getaway
10
Friendly Staff
Pros:

I recently visited Melia Koh Samui and was blown away by the level of customer service, largely thanks to Nannie, Daw, Frong, Yao, Yak & Baw. Baw & Nannie went above and beyond to help us with 50th Birthday celebration ceremony(Baw) & customer service on the pool bar (Nannie). Their professionalism, friendliness, and efficiency really stood out. I will definitely be returning and highly recommend this team!" -kevy & friends 🧡

2026-05-25 via Tripadvisor
C
Caven solo_traveller au
9
2026-05-25 via Nuitee
יוסי סיני solo_traveller il
8
Pros:

החדר נקי , השירות מצויין, האוירה שהמלון מייצר.המיקום היה טוב.החוף היה נפלא. שירותי הספא היו מצויינים

Cons:

ארוחת בוקר ברמה בינונית מבחינת מבחר.
טרקלין היה ברמה נמוכה.
הבריכה היתה סגורה לשיפוץ. ולא עודכנו לפני.

2026-05-25 via Nuitee