Red Roof PLUS Long Island - Garden City

Hotels
•
Red Roof PLUS
8 (961 reviews)
699 Dibblee Drive , Westbury , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Value for money
Cons:
Cleanliness issues
Amenities not functioning
Noise issues

Categories

Cleanliness
6.16
Multiple reviews indicate significant issues with cleanliness, including roaches and dirty floors.
Service
9.13
Service was noted as friendly, although there were some complaints about maintenance.
Location
9.67
Good location referenced in several reviews, convenient for travelers.
Room Quality
7.12
Rooms were generally clean but some had issues like roaches and no working lights.
Amenities
6.65
Several amenities were not functioning, including the coffee maker and ATM.
Value for Money
10
Many reviews suggest that the price reflects what you get, making it good value for a budget hotel.
Food and Beverage
6.11
Limited food options and situations noted, such as no coffee despite a coffee bar.
Overall Experience
9.16
Mixed sentiments with some guests willing to return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:21

Property Description

Convenient Location
Located just 38.8 km from New York City, the Red Roof PLUS+ Long Island offers easy access to the city while providing a peaceful retreat away from the hustle and bustle.

Comfortable Accommodations
Experience comfort in every room with amenities such as free Wi-Fi, flat-screen TV, in-room movies, and video games. The presence of a large work desk and in-room safety deposit boxes ensures a stress-free stay.

On-Site Convenience
Enjoy complimentary on-site parking, laundry facilities, and round-the-clock availability of tea and coffee. Everything you need for a relaxing stay is right at your fingertips.

Book your stay at the Red Roof PLUS+ Long Island now and enjoy a perfect blend of convenience and comfort!

Important information:

The property only allows 1 pet (up to 80 pounds) per room. Pet may not be left unattended in the room,"Other restrictions may apply"

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.

Minimum check-in age is 21 years or older. (Those with a valid military ID are the exception and can check-in if 18 years or older)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 961 reviews
Cleanliness: 6.16
Service: 9.13
Location: 9.67
Room Quality: 7.12
Amenities: 6.65
Value for Money: 10
Food and Beverage: 6.11
Overall Experience: 9.16
D
Djenabou • couple • fr
5
2026-03-16 • via Nuitee
P
Peter • family_with_children • us
3
Pros:

Location

Cons:

TV didn't work, bed squeaky/noising, off-putting smell in general, people in lobby with bags that appeared to be their personal possessions.

2026-03-13 • via Nuitee
K
Karina • couple • us
10
2026-03-10 • via Nuitee
B
Brown • family_with_children • us
7
Pros:

Everything

2026-03-10 • via Nuitee
A
Anna • couple • us
3
Poorly maintained hotel with the thinnest walls ever!
Pros:

It was less expensive than some of the places around it. Free parking. Room had a refrigerator.

Cons:

Out in the middle of nowhere with the closest breakfast place 13 min by car. The outlets by the bed didn’t work, the lamp above one of the beds didn’t work, The bed smelled like body odor. The walls are so thin that I could hear the person in the next room snoring! Tiny bath towels that didn’t even wrap around me. Instead of pushing for people to pay for the upgraded rooms, it would be nice if the normal rooms were better maintained.

2026-03-09 • via Nuitee
Y
Yrene • couple • us
1
2026-03-08 • via Nuitee
G
Grate • solo_traveller • us
10
2026-03-07 • via Nuitee
9
972om • Solo travel
4
GO SOMEWHERE ELSE!
Pros:

I needed a room for two nights with 2 very well behaved dogs and 2 cats. Made the reservation online after it clearly stated no fee for pets. Big dogs permitted, mine are medium, 2+ pets allowed.
When I arrived they told me 2 pet limit and if I didn’t like it they would cancel my reservation but no guarantee I would get my money back. The manager told me she would not honor my 2 night reservation, but if I paid $15 for my additional 3 pets I could stay. This ‘policy’ was shown to me on an in-house piece of paper. I believe they call this the bait and switch. Not anywhere on an website or advertisement. I was exhausted and unwilling/unable to start my search and reservation process from scratch in my truck in their parking lot.
They gave me a room on the fourth floor. I asked for a room near an entrance/exit on the first floor since I will be in and out with the dogs. They gave me a room near an outside exit, but you had to walk all around the building to get back in from the front main entrance. Now might be a good time to mention I’m disabled.
There is obvious broken glass by the handicapped parking spot. Garbage outside everywhere. Plastic bottles, paper, q-tips just to the side of the front entrance. Dog poop not cleaned up outside. A plastic garbage container set up in the hallway where it’s leaking down to the first floor. The ‘wide screen’ tv flickers every few seconds making watching tv annoying if not impossible.
The bed was uncomfortable. Bathroom towels and soap on the floor of the tub. Afraid to shower without my flip flops or a hazmat suit.

2026-03-06 • via Tripadvisor
C
Catherine • couple • us
8
The staff is great! Hotel needs to be updated!
Pros:

The staff was great!

Cons:

The hotel needs some renovations. It is dark & appears old

2026-03-05 • via Nuitee
A
Antoine • couple • fr
2
Cons:

Propreté à désirer. Des traces de main peu rassurantes sur le mur au dessus du lit.

2026-03-01 • via Nuitee
E
Evelio • family_with_children • us
10
2026-02-23 • via Nuitee
L
Lisa • solo_traveller • us
8
Pros:

The beds were very comfortable.

Cons:

Need more soap when there is more then one person

2026-02-22 • via Nuitee
N
Nelson • family_with_children • us
8
2026-02-11 • via Nuitee
B
Barbara • solo_traveller • us
10
Pros:

I love this place!!!

Cons:

I have a 1pm checkout, and they are at my door 2 to 3 times from 9:15 am. It happens every time I stay there.

2026-01-28 • via Nuitee
B
Barbara • solo_traveller • us
10
2026-01-28 • via Nuitee
H
Hardluck Jr. • solo_traveller • us
1
horrible
Pros:

manager had a power trip. she should be fired

Cons:

the manager

2026-01-26 • via Nuitee
F
Franklin • family_with_children • us
9
2026-01-26 • via Nuitee
S
Steven • couple • us
5
Cons:

Dumpiest place we’ve ever stayed in. Needs total renovation. They had the nerve to charge almost $300 a night

2026-01-22 • via Nuitee
J
Janique • solo_traveller • us
8
I enjoyed and would come back
Pros:

The room was spacious and clean. Staff was very polite.

Cons:

Non applicable

2026-01-20 • via Nuitee
J
Julissa • family_with_children • us
1
Would like my money back .
Pros:

Nothing

Cons:

Everything, My room was next to an equipment which makes a lot of noise all time, and interrupts the night or any time when trying to have some rest. Absolutely annoying.

2026-01-20 • via Nuitee