Hilton Garden Inn Anchorage

Hotels
Hilton Garden Inn
8.2 (336 reviews)
4555 Union Square Drive , Anchorage , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and well-decorated
Friendly and helpful staff
Good location
Cons:
Room maintenance issues
Cold pool
Confusion with breakfast options

Categories

Cleanliness
7.59
Some reviews mentioned cleanliness positively, but issues with room maintenance reflect a need for improvement.
Service
8.56
Staff was reported as friendly and helpful, contributing positively to the overall experience.
Location
9.1
The hotel's location was frequently praised for being convenient and accessible.
Room Quality
7.85
Rooms were generally clean and updated, but reports of maintenance issues with heaters affected the perception.
Amenities
8.08
Amenities like the pool and breakfast were appreciated, though there was some confusion about breakfast options.
Value for Money
8.24
Guests found the price reasonable given the available amenities and service quality.
Food and Beverage
7.59
No free breakfast offered; some guests were disappointed with the food options.
Overall Experience
8.56
Despite some issues, most guests reported a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:51

Property Description

Conveniently Located in the Heart of Anchorage City Centre:

Nestled in the vibrant center of Anchorage, the Hilton Garden Inn offers a prime location for exploring the city's attractions and natural beauty.

Modern Amenities and Free Services:

Enjoy complimentary airport transfers, wireless internet, and access to a 24-hour fitness center. The hotel also provides a free area shuttle and on-site dining options for your convenience.

Proximity to Key Landmarks and Activities:

Situated near the airport, air force base, museums, shopping centers, and restaurants, the hotel ensures you are never far from the pulse of Anchorage's entertainment and leisure offerings.

Experience comfort and convenience at the Hilton Garden Inn Anchorage - book your stay now for an unforgettable Alaskan adventure!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 336 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.85
Amenities: 8.08
Value for Money: 8.24
Food and Beverage: 7.59
Overall Experience: 8.56
A
alejandro couple co
8
Pros:

Ubicación y desayuno

Cons:

No hacen aseo a las habitaciones diario, de manera que tiene uno que limpiar y hacer la cama, al preguntar si me mandaban a hacer el aseo me comentaron que no tenía programado ese dia limpieza lo cual es extraño ya que en todos los hoteles le hacen aseo diario. Tampoco estaban pendientes de surtir la habitacion, de manera que nos quedamos sin shampoo, ni jabón en el baño, hasta que nos encontramos con el supervisor y el nos llevó, café para la maquina, jabón y shampoo. Pero pienso que pueden estar mas pendientes de esos temas

2026-04-06 via Nuitee
A
April solo_traveller us
8
2026-04-03 via Nuitee
C
Christina couple us
7
2026-03-29 via Nuitee
W
Wiggins couple us
10
2026-03-27 via Nuitee
H
Helga couple de
10
2026-03-25 via Nuitee
C
Cynthia couple us
7
Pros:

The location, the size

Cons:

I needed to stay in Alaska a few extra days due to a broken leg, post surgery. I asked staff for help with securing a disabled room and a shower chair which was not available until day 2. Staff in general were not helpful with broken ice machine, take out breakfast etc. the facilities were adequate mainly just unfriendly, unhelpful staff.

2026-03-20 via Nuitee
B
Boldt couple de
10
2026-03-19 via Nuitee
B
Boldt couple de
10
2026-03-19 via Nuitee
B
Boldt couple de
10
2026-03-19 via Nuitee
S
Shangin family_with_children us
10
Great stay. Staff is friendly and helpful they make it easy
Pros:

Staff

Cons:

Nothing

2026-03-16 via Nuitee
N
Nathan family_with_children us
10
2026-03-15 via Nuitee
S
Shangin family_with_children us
9
2026-03-10 via Nuitee
J
Joseph couple us
9
2026-03-08 via Nuitee
S
Semira couple us
10
2026-03-08 via Nuitee
B
Benjohnson solo_traveller us
10
2026-03-07 via Nuitee
B
Benjohnson solo_traveller us
10
2026-03-07 via Nuitee
B
Benjohnson solo_traveller us
10
2026-03-07 via Nuitee
C
Chalup couple us
7
Great
Pros:

Clean comfortable quiet

Cons:

Restaurant only has two options for dinner , so it will cover one or two nights but the variety doesn’t change. Too bad the dinner entry’s remain the same. The food was great!

2026-03-05 via Nuitee
N
nickolas couple us
6
2026-02-27 via Nuitee
7
787haydenc Couples
8
Staff upgraded our room :)
Pros:

We got a room and the heater was broken. The room was at 65 degrees and me and my girlfriend were chili. We asked if there was a possibility that we could get more blankets. The front desk apologized sincerely and upgraded our room at no extra charge. Very kind, the person treated us like humans. Most people do lol but I think it’s worth highlighting they did what’s right and pulled a very kind/cool move. They even let me stay a few hours more than when I was supposed to leave.

2026-02-19 via Tripadvisor