Hilton Garden Inn Anchorage

Hotels
•
Hilton Garden Inn
8.2 (342 reviews)
4555 Union Square Drive , Anchorage , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and well-decorated
Friendly and helpful staff
Good location
Cons:
Room maintenance issues
Cold pool
Confusion with breakfast options

Categories

Cleanliness
7.59
Some reviews mentioned cleanliness positively, but issues with room maintenance reflect a need for improvement.
Service
8.56
Staff was reported as friendly and helpful, contributing positively to the overall experience.
Location
9.1
The hotel's location was frequently praised for being convenient and accessible.
Room Quality
7.85
Rooms were generally clean and updated, but reports of maintenance issues with heaters affected the perception.
Amenities
8.08
Amenities like the pool and breakfast were appreciated, though there was some confusion about breakfast options.
Value for Money
8.24
Guests found the price reasonable given the available amenities and service quality.
Food and Beverage
7.59
No free breakfast offered; some guests were disappointed with the food options.
Overall Experience
8.56
Despite some issues, most guests reported a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:51

Property Description

Conveniently Located in the Heart of Anchorage City Centre:

Nestled in the vibrant center of Anchorage, the Hilton Garden Inn offers a prime location for exploring the city's attractions and natural beauty.

Modern Amenities and Free Services:

Enjoy complimentary airport transfers, wireless internet, and access to a 24-hour fitness center. The hotel also provides a free area shuttle and on-site dining options for your convenience.

Proximity to Key Landmarks and Activities:

Situated near the airport, air force base, museums, shopping centers, and restaurants, the hotel ensures you are never far from the pulse of Anchorage's entertainment and leisure offerings.

Experience comfort and convenience at the Hilton Garden Inn Anchorage - book your stay now for an unforgettable Alaskan adventure!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 342 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.85
Amenities: 8.08
Value for Money: 8.24
Food and Beverage: 7.59
Overall Experience: 8.56
M
Miranda • family_with_children • us
10
2026-05-23 • via Nuitee
L
Leslie Green • solo_traveller • us
8
2026-05-22 • via Nuitee
M
Meadow • solo_traveller • us
10
2026-05-19 • via Nuitee
R
Richard • couple • gb
3
A shame - it could have been so much better.
Pros:

Location. Fabulous front of house staff - she sorted a major problem. Our room was dirty and the bedsheets had not been changed prior to arrival. Our receptionist changed our room promptly.

Cons:

Dirty sheets on our bed in our first room. Nobody cleaned the room for our second night’s stay.

2026-05-17 • via Nuitee
F
Frank • couple • us
5
Pros:

Fair. Did not expect to pay. It was my belief that breakfast was part of the stay

Cons:

The stay was no a friendly

2026-05-16 • via Nuitee
H
Heather • solo_traveller • us
8
Great, clean, and comfortable
Pros:

It was clean convenient and FAAFOU was kind helpful and made the experience more pleasant

Cons:

I was unable to extend my stay as it was fully booked

2026-05-14 • via Nuitee
D
Dan • family_with_children • us
8
2026-05-11 • via Nuitee
D
David • couple • us
10
2026-05-10 • via Nuitee
S
Savannah • solo_traveller • us
8
Pros:

Good location and it was kept clean

Cons:

This is my 2nd stay and both times I’ve had to get the Minnie fridge fixed. Ice machine was on the first floor at the end of the hallway.

2026-05-09 • via Nuitee
L
Leslie • couple • ca
9
Alicia at front desk was exceptional. She went above and beyond to accommodate us.
Pros:

Location was convenient
Clean rooms

2026-04-22 • via Nuitee
A
alejandro • couple • co
8
Pros:

Ubicación y desayuno

Cons:

No hacen aseo a las habitaciones diario, de manera que tiene uno que limpiar y hacer la cama, al preguntar si me mandaban a hacer el aseo me comentaron que no tenía programado ese dia limpieza lo cual es extraño ya que en todos los hoteles le hacen aseo diario. Tampoco estaban pendientes de surtir la habitacion, de manera que nos quedamos sin shampoo, ni jabón en el baño, hasta que nos encontramos con el supervisor y el nos llevó, café para la maquina, jabón y shampoo. Pero pienso que pueden estar mas pendientes de esos temas

2026-04-06 • via Nuitee
A
April • solo_traveller • us
8
2026-04-03 • via Nuitee
C
Christina • couple • us
7
2026-03-29 • via Nuitee
W
Wiggins • couple • us
10
2026-03-27 • via Nuitee
H
Helga • couple • de
10
2026-03-25 • via Nuitee
C
Cynthia • couple • us
7
Pros:

The location, the size

Cons:

I needed to stay in Alaska a few extra days due to a broken leg, post surgery. I asked staff for help with securing a disabled room and a shower chair which was not available until day 2. Staff in general were not helpful with broken ice machine, take out breakfast etc. the facilities were adequate mainly just unfriendly, unhelpful staff.

2026-03-20 • via Nuitee
B
Boldt • couple • de
10
2026-03-19 • via Nuitee
B
Boldt • couple • de
10
2026-03-19 • via Nuitee
B
Boldt • couple • de
10
2026-03-19 • via Nuitee
S
Shangin • family_with_children • us
10
Great stay. Staff is friendly and helpful they make it easy
Pros:

Staff

Cons:

Nothing

2026-03-16 • via Nuitee