Hilton Garden Inn Anchorage

Hotels
•
Hilton Garden Inn
8.2 (315 reviews)
4555 Union Square Drive , Anchorage , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and well-decorated
Friendly and helpful staff
Good location
Cons:
Room maintenance issues
Cold pool
Confusion with breakfast options

Categories

Cleanliness
7.59
Some reviews mentioned cleanliness positively, but issues with room maintenance reflect a need for improvement.
Service
8.56
Staff was reported as friendly and helpful, contributing positively to the overall experience.
Location
9.1
The hotel's location was frequently praised for being convenient and accessible.
Room Quality
7.85
Rooms were generally clean and updated, but reports of maintenance issues with heaters affected the perception.
Amenities
8.08
Amenities like the pool and breakfast were appreciated, though there was some confusion about breakfast options.
Value for Money
8.24
Guests found the price reasonable given the available amenities and service quality.
Food and Beverage
7.59
No free breakfast offered; some guests were disappointed with the food options.
Overall Experience
8.56
Despite some issues, most guests reported a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:51

Property Description

Conveniently Located in the Heart of Anchorage City Centre:

Nestled in the vibrant center of Anchorage, the Hilton Garden Inn offers a prime location for exploring the city's attractions and natural beauty.

Modern Amenities and Free Services:

Enjoy complimentary airport transfers, wireless internet, and access to a 24-hour fitness center. The hotel also provides a free area shuttle and on-site dining options for your convenience.

Proximity to Key Landmarks and Activities:

Situated near the airport, air force base, museums, shopping centers, and restaurants, the hotel ensures you are never far from the pulse of Anchorage's entertainment and leisure offerings.

Experience comfort and convenience at the Hilton Garden Inn Anchorage - book your stay now for an unforgettable Alaskan adventure!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 315 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.85
Amenities: 8.08
Value for Money: 8.24
Food and Beverage: 7.59
Overall Experience: 8.56
W
Wiggins • couple • us
10
2026-03-27 • via Nuitee
H
Helga • couple • de
10
2026-03-25 • via Nuitee
C
Cynthia • couple • us
7
Pros:

The location, the size

Cons:

I needed to stay in Alaska a few extra days due to a broken leg, post surgery. I asked staff for help with securing a disabled room and a shower chair which was not available until day 2. Staff in general were not helpful with broken ice machine, take out breakfast etc. the facilities were adequate mainly just unfriendly, unhelpful staff.

2026-03-20 • via Nuitee
B
Boldt • couple • de
10
2026-03-19 • via Nuitee
B
Boldt • couple • de
10
2026-03-19 • via Nuitee
B
Boldt • couple • de
10
2026-03-19 • via Nuitee
S
Shangin • family_with_children • us
10
Great stay. Staff is friendly and helpful they make it easy
Pros:

Staff

Cons:

Nothing

2026-03-16 • via Nuitee
N
Nathan • family_with_children • us
10
2026-03-15 • via Nuitee
S
Shangin • family_with_children • us
9
2026-03-10 • via Nuitee
J
Joseph • couple • us
9
2026-03-08 • via Nuitee
S
Semira • couple • us
10
2026-03-08 • via Nuitee
B
Benjohnson • solo_traveller • us
10
2026-03-07 • via Nuitee
B
Benjohnson • solo_traveller • us
10
2026-03-07 • via Nuitee
B
Benjohnson • solo_traveller • us
10
2026-03-07 • via Nuitee
C
Chalup • couple • us
7
Great
Pros:

Clean comfortable quiet

Cons:

Restaurant only has two options for dinner , so it will cover one or two nights but the variety doesn’t change. Too bad the dinner entry’s remain the same. The food was great!

2026-03-05 • via Nuitee
N
nickolas • couple • us
6
2026-02-27 • via Nuitee
7
787haydenc • Couples
8
Staff upgraded our room :)
Pros:

We got a room and the heater was broken. The room was at 65 degrees and me and my girlfriend were chili. We asked if there was a possibility that we could get more blankets. The front desk apologized sincerely and upgraded our room at no extra charge. Very kind, the person treated us like humans. Most people do lol but I think it’s worth highlighting they did what’s right and pulled a very kind/cool move. They even let me stay a few hours more than when I was supposed to leave.

2026-02-19 • via Tripadvisor
A
Amber • family_with_children • us
8
Staff is amazing, room sucked.
Pros:

The staff were friendly and helpful!

Cons:

The beds were to hard and pillow to soft.
Bathroom and other areas in room were not clean.
As a housekeeper, myself I saw a lot of things that are not ok. Hair in the bathroom, glass door not clean. Mirrors cleaned with windex with smudges. Bed had hair on it.Towels were rough. Ice machine didn't work on the floor. Parking lot not plowed in the morning. The price was overprice for this room. The fan was loud.

2026-01-28 • via Nuitee
A
Amin • family_with_children • us
7
Pros:

The staff was friendly, quick, and helpful. They checked us in promptly and were quick to help us with any questions we had.

Cons:

The hotel rooms and the hotel itself is a bit dated and in need of a modern renovation.

2026-01-19 • via Nuitee
G
Garret • couple • us
5
Awful service, ok room
Pros:

Room looked clean and was stocked with towels and coffee service

Cons:

The staff saw me and my new wife in our wedding clothes (big flowy wedding dress and three piece suit) and didn’t say congratulations or even smile at us. The exasperated tone and eye rolls were so upsetting that I never want to stay in a Hilton again. A simple smile would have made the stay an ok one but just a comment about my wife and I’s biggest day would’ve make the stay a 10/10 without any effort. The room could’ve been overrun with mold if the staff was kind and actually cared about anything relating to the customer.

2026-01-18 • via Nuitee