Ambassador Self Check-in Hotel

Hotels
8 (2267 reviews)
Zürichstrasse 3 , Luzern , ch
+41 41 418 81 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Garden
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Good location
Efficient check-in
Cons:
Breakfast variety
Room temperature issues

Categories

Cleanliness
8
Most reviews mention cleanliness positively with comments like 'camera pulita' and 'very clean'. However, there were some mentions of cleanliness issues like rooms not being cleaned during the stay.
Service
8.5
Overall service was viewed favorably, with comments on easy check-in and helpful staff, though there were complaints regarding breakfast service.
Location
9
Location is frequently praised as it is described as central and convenient.
Room Quality
8
Room quality was mostly appreciated, with remarks on size and comfort, though there was a comment about a room being too warm.
Amenities
7.5
Amenities were sometimes seen as lacking variety, especially regarding food options offered during breakfast.
Value for Money
8
Some reviews suggested that the pricing may be high relative to the variety and quality of services provided.
Food and Beverage
7
Mixed feedback on food quality. While breakfast was appreciated in some reviews, others found the selection basic and lacking.
Overall Experience
8
Overall experience was mostly positive, though a few negative interactions impacted some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Luxurious Accommodation
The Ambassador Luzern, situated near the Old Town and iconic landmarks, offers elegantly furnished rooms equipped with a minibar and complimentary Wi-Fi.

Culinary Delights
Indulge in a gastronomic experience at Lapin restaurant, where you can savor exquisite specialties paired with a diverse selection of wines.

Convenient Location
Explore Lucerne's vibrant city center, bustling with shops and cafes, just a short stroll from the hotel. Additionally, benefit from easy access to the renowned Pilatus mountain with a bus stop conveniently located at the Ambassador's doorstep.

Book your stay at Ambassador Luzern now to experience luxury, fine dining, and unparalleled convenience during your Lucerne getaway.

Important information:

Please note that the property has a special arrangement with the parking garage. Once you get your parking ticket there, please ask the hotel's reception for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8
Based on 2267 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
J
Jerzy • couple • pl
9
Szkoda, że tylko jedna noc
Pros:

Swietna lokalizacja, samo centrum miasta z cudownymi knajpkami na samą wodą. Z hotelu 5-10 min i jesteś. Hotel bardzo dobry. Meldunek bezobsługowy przez komputer. Wygodne, przestronne pokoje z łazienkami i bardzo wygodnymi materacami. Czysto, schludnie i spokojnie. Śniadanie do wyboru, dużo i smacznie.

2026-09-05 • via Nuitee
M
Mauricio • couple • us
10
2026-09-05 • via Nuitee
J
Jeff • solo_traveller • us
10
Pros:

Close to the train station and Old Town.

Cons:

Only downside was it wasn’t the easiest for a first timer.

2026-09-05 • via Nuitee
K
Karim • solo_traveller • ch
9
Pros:

Pas loin de la gare du train

2026-09-05 • via Nuitee
A
Aksoy • solo_traveller • ch
10
2026-09-05 • via Nuitee
S
Stian • couple • no
7
2026-09-04 • via Nuitee
S
Sneha • extended_group • es
7
Pros:

Ubicacion

2026-09-04 • via Nuitee
J
Junan • family_with_children • nl
10
Pros:

Everything was great, beyond our expectations to be honest. We didn't expect there to be a bathtub but there was. The location is also great, bus stop right under the building, walking distance to the station, coop around the corner. All the attractions are within walking distance. We enjoyed our stay there very much, we will return if we visit Luzern again!
Breakfast was good, not many options, but we were satisfied considering the price we paid.

2026-09-03 • via Nuitee
W
Wanderly • solo_traveller • br
9
2026-09-03 • via Nuitee
M
Marc • family_with_children • ch
7
Basics for a night with good close location to the lake.
Pros:

Breakfast was basic. Adding eggs as scrambled or fird, pancakes, waffles would make it exceptional.

Everything else was very nice.
Thank you.

Cons:

Paying for parking. For the price iof the room, the parking being included would increase the price quality score.

2026-09-03 • via Nuitee
B
Bianca • family_with_children • de
7
2026-09-02 • via Nuitee
C
Cora • couple • ca
10
Excellent value for a very good stay in Lucerne.
Pros:

Excellent check in process. Clean room with nice space, an added table and chairs. Good breakfast!!

Cons:

All good.

2026-09-01 • via Nuitee
W
Wolfgang • solo_traveller • de
9
Pros:

Gute Lage, alles sehr praktisch, gutes Frühstück

Cons:

Booking hat den Namen nicht richtig übermittelt, deswegen war self-chekin schwierig.

2026-09-01 • via Nuitee
J
Judith • couple • ch
6
2026-08-31 • via Nuitee
J
Jürgen • solo_traveller • de
6
Pros:

Die Lage

Cons:

Frühstück

2026-08-31 • via Nuitee
D
Digrazia • solo_traveller • it
8
Pros:

Tutto

2026-08-31 • via Nuitee
M
Melvyn • extended_group • gb
9
Great comfortable, quiet and spacious room in excellent location
Pros:

Very spacious, quiet room with aircon and large comfortable beds in great location for getting around Lucerne

Cons:

TV guide in room showed nearly 200 channels available but not many were actually programmed and had sound. Bathroom a bit dated but good size

2026-08-30 • via Nuitee
P
Patrick • solo_traveller • ch
10
Pros:

Sehr sauber, sehr schön. Super Frühstück.
Self Check-in genial

2026-08-30 • via Nuitee
M
Mohamed Amer Mohamed • couple • gb
8
Great location and very clean but they didn’t provide iron in the room
Cons:

You cannot obtain an iron within the room, though a general ironing room is available.

2026-08-30 • via Nuitee
C
Cailin • couple • us
9
Pros:

Had ac. Large bathroom was nice. Great breakfast!

Cons:

Beds weren’t the most comfortable

2026-08-30 • via Nuitee