Ambassador Self Check-in Hotel

Hotels
8 (2267 reviews)
Zürichstrasse 3 , Luzern , CH
+41 41 418 81 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Garden
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Good location
Efficient check-in
Cons:
Breakfast variety
Room temperature issues

Categories

Cleanliness
8
Most reviews mention cleanliness positively with comments like 'camera pulita' and 'very clean'. However, there were some mentions of cleanliness issues like rooms not being cleaned during the stay.
Service
8.5
Overall service was viewed favorably, with comments on easy check-in and helpful staff, though there were complaints regarding breakfast service.
Location
9
Location is frequently praised as it is described as central and convenient.
Room Quality
8
Room quality was mostly appreciated, with remarks on size and comfort, though there was a comment about a room being too warm.
Amenities
7.5
Amenities were sometimes seen as lacking variety, especially regarding food options offered during breakfast.
Value for Money
8
Some reviews suggested that the pricing may be high relative to the variety and quality of services provided.
Food and Beverage
7
Mixed feedback on food quality. While breakfast was appreciated in some reviews, others found the selection basic and lacking.
Overall Experience
8
Overall experience was mostly positive, though a few negative interactions impacted some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Luxurious Accommodation
The Ambassador Luzern, situated near the Old Town and iconic landmarks, offers elegantly furnished rooms equipped with a minibar and complimentary Wi-Fi.

Culinary Delights
Indulge in a gastronomic experience at Lapin restaurant, where you can savor exquisite specialties paired with a diverse selection of wines.

Convenient Location
Explore Lucerne's vibrant city center, bustling with shops and cafes, just a short stroll from the hotel. Additionally, benefit from easy access to the renowned Pilatus mountain with a bus stop conveniently located at the Ambassador's doorstep.

Book your stay at Ambassador Luzern now to experience luxury, fine dining, and unparalleled convenience during your Lucerne getaway.

Important information:

Please note that the property has a special arrangement with the parking garage. Once you get your parking ticket there, please ask the hotel's reception for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8
Based on 2267 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
Y
Young • couple • gb
7
2026-10-31 • via Nuitee
J
Juan • couple • ar
10
Excelente estadía.
Pros:

Excelente estadía. Buena ubicación, a metros del centro peatonal y de la costanera. Habitación amplia, cómoda.
Buen desayuno.

2026-10-30 • via Nuitee
N
Nathalie • couple • ch
10
Great location, generous breakfast, functional and clean room. Overall, great value for money.
Pros:

Location was excellent. Self-checkin super efficient and the availability of lockers for after was great.

Cons:

Room a bit basic. A kettle or coffee machine would be great.

2026-10-29 • via Nuitee
M
Maaret • family_with_children • gb
8
Pros:

Very good location. Excellent breakfast.

2026-10-28 • via Nuitee
R
Rocio • couple • ar
10
2026-10-27 • via Nuitee
U
Ulloque • couple • ar
10
Pros:

TODO

2026-10-27 • via Nuitee
R
Rui • couple • cn
9
Pros:

距离核心景点都很方便，都是步行就可以到达
楼下就是公交站台，可以坐车到火车站。
总之方便，住宿环境好。
入住和退房都很方便，就是无感的就完成了，没有浪费任何时间。房间也很大很干净。

2026-10-26 • via Nuitee
H
HSIANG HUI • family_with_children • tw
8
地點很好，旁邊就是商場(有超市)和停車場，有電梯，房間偏小但也還可以，就是瑞士飯店價格都不可愛
2026-10-26 • via Nuitee
S
Sándor • couple • ch
10
Pros:

A recepciós /Lilla/ maximálisan segítőkész ,kedves,informatív ,mosolygós.

2026-10-26 • via Nuitee
S
stefano • family_with_children • it
9
2026-10-26 • via Nuitee
M
Maria Francisca • extended_group • es
10
Ubicación, limpieza, y buena comunicación
Pros:

Todo

Cons:

Nada

2026-10-25 • via Nuitee
N
Nil • couple • us
3
Pros:

Location is not good as it is next to train track having very loud noise

Cons:

Location is not good as it is next to train track having very loud noise

2026-10-25 • via Nuitee
K
kota • couple • kr
9
Pros:

루체른역에서 도보로10분 버스로5분 거리 입니다
숙소바로 앞 정류장이 있어 이동 편리합니다
옆상가에 굽마트등 쇼핑몰이 있어 편합니다
빈사자상과 도보 3분거리 입니다

Cons:

조식에서 야채가 부족합니다
오이와 방울토마토뿐이고 소스가 없어요
대신 24시간 전자렌지사용 할수 있어 햇반과 컵라면 먹거나 마트서 사온 간식을
무료 커피바(조식당)에서 먹을수 있어 좋았습니다

2026-10-25 • via Nuitee
Z
Zdravko • extended_group • bg
9
Pros:

Страхотно местоположение .
Добра закуска и лесна процедура по настаняването

Cons:

Не беше почистена добре стаята.

2026-10-25 • via Nuitee
G
Gale • couple • ca
9
Pros:

Breakfast was great and the breakfast staff was wonderful! Great location.

2026-10-24 • via Nuitee
G
Graziano • couple • it
9
Grande Esperienza nella nostra notte a Lucerna
Pros:

vicinissimo al centro . IL self Check-in è facilissimo; L?accesso ai piani è garantito dalla tessera-chiave della stanza per cui nessun accesso indesiderato nel'Hotel. L'area colazione è sempre aperta con possibilità di accesso con le chiave della stanza e disponibilità permanente di farsi una bevanda calda ed assaggiare qualche ottimo frutto lasciato a disposizione: una apposita cesrta raccoglei le stoviglie usate per farsi le bevande. La stanza silenziosissima, ultra confortevole, con bagno moderno e ben accessoriato. Colazione ricca di opzioni dolci e salate. Un comodo armadio con chiavi è disponibile all'ingreso per riporre le valige dopo il checkout, in modo da poter godere di un giro in città anche dopo avere lasdciato l'albergo

Cons:

completamente soddisfatto

2026-10-23 • via Nuitee
R
Regina • couple • br
8
Hotel confuso
Pros:

Localização e café da manhã

Cons:

O check-in sem funcionários, falta de informações.

2026-10-23 • via Nuitee
K
Ken • couple • au
8
Location, location
Pros:

Good location, close to restaurants and attractions
Clean & comfortable.
Good continental breakfast was available.

Cons:

Nothing

2026-10-23 • via Nuitee
M
M • couple • de
9
2026-10-22 • via Nuitee
F
francisco • couple • br
8
Hotel excelente. Porem nao tem recepcao fisica!!
Pros:

Do shekin, NAo tem recepçao fisica!!!!! Shekin on line!!! Muoto difivil de faze!!

Cons:

Nao tem recepçao!!!!’ Shekin on line péssimo se ser realizado!!!

2026-10-22 • via Nuitee