Ambassador Self Check-in Hotel

Hotels
8 (1856 reviews)
Zürichstrasse 3 , Luzern , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Good location
Efficient check-in
Cons:
Breakfast variety
Room temperature issues

Categories

Cleanliness
8
Most reviews mention cleanliness positively with comments like 'camera pulita' and 'very clean'. However, there were some mentions of cleanliness issues like rooms not being cleaned during the stay.
Service
8.5
Overall service was viewed favorably, with comments on easy check-in and helpful staff, though there were complaints regarding breakfast service.
Location
9
Location is frequently praised as it is described as central and convenient.
Room Quality
8
Room quality was mostly appreciated, with remarks on size and comfort, though there was a comment about a room being too warm.
Amenities
7.5
Amenities were sometimes seen as lacking variety, especially regarding food options offered during breakfast.
Value for Money
8
Some reviews suggested that the pricing may be high relative to the variety and quality of services provided.
Food and Beverage
7
Mixed feedback on food quality. While breakfast was appreciated in some reviews, others found the selection basic and lacking.
Overall Experience
8
Overall experience was mostly positive, though a few negative interactions impacted some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Luxurious Accommodation
The Ambassador Luzern, situated near the Old Town and iconic landmarks, offers elegantly furnished rooms equipped with a minibar and complimentary Wi-Fi.

Culinary Delights
Indulge in a gastronomic experience at Lapin restaurant, where you can savor exquisite specialties paired with a diverse selection of wines.

Convenient Location
Explore Lucerne's vibrant city center, bustling with shops and cafes, just a short stroll from the hotel. Additionally, benefit from easy access to the renowned Pilatus mountain with a bus stop conveniently located at the Ambassador's doorstep.

Book your stay at Ambassador Luzern now to experience luxury, fine dining, and unparalleled convenience during your Lucerne getaway.

Important information:

Please note that the property has a special arrangement with the parking garage. Once you get your parking ticket there, please ask the hotel's reception for further details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for CHF 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1856 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
L
lop76 • solo_traveller • ch
7
Pros:

Personnel au dejeu

Cons:

la qualité du lit d'appoint

2026-04-18 • via Nuitee
L
Lana • couple • ch
8
2026-04-17 • via Nuitee
S
Suzanne • couple • us
10
We enjoyed our stay in Lucerne and appreciated the location, being convenient to the train and many beautiful sites.
Pros:

The property was convenient to the historic area. We enjoyed the area very much and took lots of pictures of the beautiful sites. The room worked perfectly for us and appreciated having the breakfast included.

2026-04-17 • via Nuitee
I
ILIAS • family_with_children • gr
9
Άριστη τοποθεσία, γρήγορο check in και πολύ εύκολο στο μηχάνημα!!!
Pros:

Η τοποθεσία του ξενοδοχείου ήταν σε πολύ καλό σημείο στο κέντρο.Έφτανες τα πάντα με τα πόδια .

Cons:

Το πρωινό ήταν λίγο φτωχό

2026-04-16 • via Nuitee
A
Asunee • solo_traveller • th
9
2026-04-15 • via Nuitee
A
A Arachchilage L • couple • is
9
Worth the price ! Nice stay and located in middle of famous attractions!
2026-04-15 • via Nuitee
L
Laura • family_with_children • ch
9
Idéal pour une escapade Lucernoise
Pros:

Proximité avec les lieux de visite, parking facile d’accès, petit déjeuner parfait, grande chambre bien insonorisée malgré la rue passante en bas. Self check-in ultra simple

Cons:

Légèrement vieillot au niveau des chambres mais ceci est un détail

2026-04-14 • via Nuitee
M
Maritza Fabiola • solo_traveller • pe
8
2026-04-13 • via Nuitee
P
Paulo • couple • pt
8
Pros:

Tudo novo

2026-04-13 • via Nuitee
F
Florez • solo_traveller • co
10
2026-04-13 • via Nuitee
J
Joanne Moo • solo_traveller • au
10
Pros:

Excellent location. Appreciate cleaning service. Cute Easter egg gift pack upon arrival.

2026-04-12 • via Nuitee
Y
Yara • extended_group • cl
9
Pros:

El personal súper amable, buena ubicación, buen desayuno y siempre reponían

2026-04-12 • via Nuitee
V
Vivian • solo_traveller • br
7
2026-04-12 • via Nuitee
B
Blanca • couple • es
10
Muy buena
Pros:

Todo, personal muy amable, buena localización, buen precio

Cons:

Nada

2026-04-11 • via Nuitee
J
Jens • couple • de
9
2026-04-11 • via Nuitee
A
Ander • solo_traveller • es
9
Pros:

Check-in rápido y cómodo

Cons:

Faltaba secador de pelo

2026-04-10 • via Nuitee
D
Darly • couple • co
10
excelente
Pros:

Nos encanto la habitación, cómoda amplia, muy limpia, un sector muy tranquilo, cerca de restaurantes y supermercados, todo fue perfecto, el desayuno muy bueno rico y el personal que nos atendió muy amable lo recomiendo 10 de 10

2026-04-10 • via Nuitee
T
Tanja • couple • de
7
Pros:

Man kann alles gut zu Fuß erreichen. Das Zimmer war sauber.

Cons:

Es war unerträglich laut, am Hotel fahren Busse vorbei. Jede Nacht liefen Horden an Menschen schreiend und grölend am Hotel vorbei. Zudem versammelten sich die Trinker und Drogis in der Nähe.

2026-04-10 • via Nuitee
B
Barry Kwok Wai • solo_traveller • us
6
Cons:

The air conditioner is not working

2026-04-09 • via Nuitee
M
Michel • family_with_children • ch
8
2026-04-09 • via Nuitee