Ambassador Self Check-in Hotel

Hotels
8 (1856 reviews)
Zürichstrasse 3 , Luzern , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Good location
Efficient check-in
Cons:
Breakfast variety
Room temperature issues

Categories

Cleanliness
8
Most reviews mention cleanliness positively with comments like 'camera pulita' and 'very clean'. However, there were some mentions of cleanliness issues like rooms not being cleaned during the stay.
Service
8.5
Overall service was viewed favorably, with comments on easy check-in and helpful staff, though there were complaints regarding breakfast service.
Location
9
Location is frequently praised as it is described as central and convenient.
Room Quality
8
Room quality was mostly appreciated, with remarks on size and comfort, though there was a comment about a room being too warm.
Amenities
7.5
Amenities were sometimes seen as lacking variety, especially regarding food options offered during breakfast.
Value for Money
8
Some reviews suggested that the pricing may be high relative to the variety and quality of services provided.
Food and Beverage
7
Mixed feedback on food quality. While breakfast was appreciated in some reviews, others found the selection basic and lacking.
Overall Experience
8
Overall experience was mostly positive, though a few negative interactions impacted some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Luxurious Accommodation
The Ambassador Luzern, situated near the Old Town and iconic landmarks, offers elegantly furnished rooms equipped with a minibar and complimentary Wi-Fi.

Culinary Delights
Indulge in a gastronomic experience at Lapin restaurant, where you can savor exquisite specialties paired with a diverse selection of wines.

Convenient Location
Explore Lucerne's vibrant city center, bustling with shops and cafes, just a short stroll from the hotel. Additionally, benefit from easy access to the renowned Pilatus mountain with a bus stop conveniently located at the Ambassador's doorstep.

Book your stay at Ambassador Luzern now to experience luxury, fine dining, and unparalleled convenience during your Lucerne getaway.

Important information:

Please note that the property has a special arrangement with the parking garage. Once you get your parking ticket there, please ask the hotel's reception for further details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for CHF 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1856 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
Y
Yana • couple • fr
9
2026-03-28 • via Nuitee
M
Melania Alves Fervenza • couple • es
8
Céntrico
Pros:

Tamaño de la habitación, localización en el centro de Lucerna, calefacción adecuada para invierno.

Cons:

Que no haya personal, salvo en el desayuno (aunque están disponibles en el Hotel de la Paix para cualquier incidencia). Desayuno poco variado (fruta cortada solamente piña, bollería con poco sabor). Camas separadas en lugar de matrimonio.

2026-03-27 • via Nuitee
O
Olga • family_with_children • nl
9
2026-03-25 • via Nuitee
C
Cédric • couple • ch
7
2026-03-25 • via Nuitee
T
Tatiane • extended_group • br
10
Ótimo e bem localizado
Pros:

A localização é excelente e o hotel é ótimo, limpo e oferece conforto e segurança. O Self check in muito prático e fácil. Café da manhã bem servido com opções ótimas de queijos, pães e sucos além da simpatia dos funcionários que foi 10. Recomendo muito

Cons:

Travesseiros um pouquinho desconfortáveis mas nada que atrapalhou o descanso

2026-03-24 • via Nuitee
E
Evelyne • solo_traveller • ch
8
2026-03-23 • via Nuitee
C
Carla • couple • cr
10
Pros:

El check in es fácil de usar...

2026-03-23 • via Nuitee
N
Natalia Soledad • couple • ch
8
2026-03-23 • via Nuitee
S
Stephan • couple • ca
2
Pros:

Location

Cons:

It was like a university dorm room. Old and tired. The pictures online were deceptive and made room to appear larger and nicer.

2026-03-23 • via Nuitee
S
Susanne • couple • de
8
Preis-Leistung passt
Pros:

Zentrale Lage, sauber, Preis-Leistung passt

Cons:

Frühstücksbuffet ist überschaulich und alles etwas eng.

2026-03-22 • via Nuitee
M
Mikhail • couple • de
8
For one night it’s can be okay
Pros:

Breakfast

Cons:

Old furniture

2026-03-22 • via Nuitee
R
Roland • extended_group • ch
7
2026-03-19 • via Nuitee
A
Alejandro • couple • es
8
Buena relación calidad-precio
Pros:

La amabilidad del personal, la ubicación, y las zonas comunes.
La habitación estaba muy bien. Hay una máquina abajo para hacer el check-in pero nosotros lo hicimos en el mostrador finalmente. Nos dieron la habitación un rato antes de la hora establecida.

Cons:

El cuarto de baño es antiguo.

2026-03-16 • via Nuitee
R
Roger • couple • ch
9
2026-03-15 • via Nuitee
R
Ruth • couple • ch
8
Pros:

Sehr zentrale Lage zu moderatem Preis
Tolles Frühstücksbuffet

Cons:

Alles tipptopp

2026-03-15 • via Nuitee
V
Vincenzo • family_with_children • it
8
2026-03-15 • via Nuitee
N
Noriko • family_with_children • jp
9
観光に便利なロケーション
Pros:

ロケーションが良い。
ルッツェルン駅が徒歩圏内で、バス利用だとホテル前に停留所が有り1番と19番バス両方で5～6分間隔位で来て、約4分で駅です。
物価高のルッツェルンでは、コスパが良いと思います。

2026-03-13 • via Nuitee
M
Marianela • solo_traveller • ar
10
2026-03-10 • via Nuitee
T
Tim • couple • nl
7
Pros:

De locatie, gemakkelijk inchecken, tussentijdse schoonmaak, simpel maar lekker ontbijt

Cons:

Airco wel aanwezig maar niet aangesloten, hard bed

2026-03-09 • via Nuitee
F
Franziska • family_with_children • ch
9
2026-03-08 • via Nuitee