Ambassador Self Check-in Hotel

Hotels
8 (2083 reviews)
Zürichstrasse 3 , Luzern , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Garden
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Good location
Efficient check-in
Cons:
Breakfast variety
Room temperature issues

Categories

Cleanliness
8
Most reviews mention cleanliness positively with comments like 'camera pulita' and 'very clean'. However, there were some mentions of cleanliness issues like rooms not being cleaned during the stay.
Service
8.5
Overall service was viewed favorably, with comments on easy check-in and helpful staff, though there were complaints regarding breakfast service.
Location
9
Location is frequently praised as it is described as central and convenient.
Room Quality
8
Room quality was mostly appreciated, with remarks on size and comfort, though there was a comment about a room being too warm.
Amenities
7.5
Amenities were sometimes seen as lacking variety, especially regarding food options offered during breakfast.
Value for Money
8
Some reviews suggested that the pricing may be high relative to the variety and quality of services provided.
Food and Beverage
7
Mixed feedback on food quality. While breakfast was appreciated in some reviews, others found the selection basic and lacking.
Overall Experience
8
Overall experience was mostly positive, though a few negative interactions impacted some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Luxurious Accommodation
The Ambassador Luzern, situated near the Old Town and iconic landmarks, offers elegantly furnished rooms equipped with a minibar and complimentary Wi-Fi.

Culinary Delights
Indulge in a gastronomic experience at Lapin restaurant, where you can savor exquisite specialties paired with a diverse selection of wines.

Convenient Location
Explore Lucerne's vibrant city center, bustling with shops and cafes, just a short stroll from the hotel. Additionally, benefit from easy access to the renowned Pilatus mountain with a bus stop conveniently located at the Ambassador's doorstep.

Book your stay at Ambassador Luzern now to experience luxury, fine dining, and unparalleled convenience during your Lucerne getaway.

Important information:

Please note that the property has a special arrangement with the parking garage. Once you get your parking ticket there, please ask the hotel's reception for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for CHF 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2083 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
V
Valérie • couple • fr
8
Pros:

Très bien placé, a 2 pas de l’hyper centre. Parking sous l’hôtel. Hôtel très propre et climatisé

2026-06-27 • via Nuitee
N
Nasrullah • couple • tr
9
Güzel
Pros:

Merkezi konumda

2026-06-27 • via Nuitee
T
Tai • extended_group • hk
10
The staff very helpful.
Pros:

Clean & tidy

Cons:

Not enough the light power.

2026-06-26 • via Nuitee
R
Ronnie • extended_group • us
9
2026-06-25 • via Nuitee
T
ten Haaf • solo_traveller • nl
8
2026-06-25 • via Nuitee
J
JosieS • solo_traveller • tw
9
Pros:

The room is nice and big.
They have hot kettle on request.

Cons:

No reception but ok.

2026-06-24 • via Nuitee
I
Isabella • solo_traveller • at
8
Pros:

Die Lage ist perfekt im Zentrum mit vielen Attraktionen und Restaurants fussläufig. Bahnhof ist auch in der Nähe - mit dem Guest Ticket sind auch die Öffis alle gratis

Cons:

Etwas in die Jahre gekommen - die Sauberkeit lässt leider etwas zu wünschen übrig - aber insgesamt gutes Hotel

2026-06-23 • via Nuitee
S
Sarah • solo_traveller • ch
9
2026-06-23 • via Nuitee
L
Lawrence • family_with_children • us
9
Very good value for money. No real negatives.
Pros:

It was very clean and comfortable. Didn’t know what to expect. Self check in had me wondering if I would see the hotel and run the other way. Very good breakfast.

Cons:

Nothing not to like. Location could have been closer to the water. It was still very convenient.

2026-06-23 • via Nuitee
M
Marianne • couple • fr
5
Pros:

La localisation

Cons:

Hôtel sommaire

2026-06-22 • via Nuitee
C
Chieh chen • couple • tw
7
Pros:

Location

2026-06-22 • via Nuitee
A
Andre • couple • be
8
2026-06-21 • via Nuitee
M
Mohammadali Ghods • solo_traveller • de
8
2026-06-21 • via Nuitee
S
Sergio • solo_traveller • ar
7
Pros:

La ubicación

Cons:

Muy pequeño

2026-06-20 • via Nuitee
J
Jordan • extended_group • us
8
The view from our room was amazing! I loved it!!
2026-06-19 • via Nuitee
G
Gedeon • extended_group • us
9
2026-06-19 • via Nuitee
L
LILIANA • solo_traveller • ar
9
Pros:

La cercanía a todo y el poder hacer uso del comedor a cualquier horario

2026-06-19 • via Nuitee
H
hilary • couple • gb
7
Ok
Pros:

Location

Cons:

Over priced

2026-06-18 • via Nuitee
R
Rolf • couple • ch
10
2026-06-18 • via Nuitee
C
Cord-Ulrich • solo_traveller • ch
8
2026-06-17 • via Nuitee