Ambassador Self Check-in Hotel

Hotels
8 (1826 reviews)
Zürichstrasse 3 , Luzern , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Good location
Efficient check-in
Cons:
Breakfast variety
Room temperature issues

Categories

Cleanliness
8
Most reviews mention cleanliness positively with comments like 'camera pulita' and 'very clean'. However, there were some mentions of cleanliness issues like rooms not being cleaned during the stay.
Service
8.5
Overall service was viewed favorably, with comments on easy check-in and helpful staff, though there were complaints regarding breakfast service.
Location
9
Location is frequently praised as it is described as central and convenient.
Room Quality
8
Room quality was mostly appreciated, with remarks on size and comfort, though there was a comment about a room being too warm.
Amenities
7.5
Amenities were sometimes seen as lacking variety, especially regarding food options offered during breakfast.
Value for Money
8
Some reviews suggested that the pricing may be high relative to the variety and quality of services provided.
Food and Beverage
7
Mixed feedback on food quality. While breakfast was appreciated in some reviews, others found the selection basic and lacking.
Overall Experience
8
Overall experience was mostly positive, though a few negative interactions impacted some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Luxurious Accommodation
The Ambassador Luzern, situated near the Old Town and iconic landmarks, offers elegantly furnished rooms equipped with a minibar and complimentary Wi-Fi.

Culinary Delights
Indulge in a gastronomic experience at Lapin restaurant, where you can savor exquisite specialties paired with a diverse selection of wines.

Convenient Location
Explore Lucerne's vibrant city center, bustling with shops and cafes, just a short stroll from the hotel. Additionally, benefit from easy access to the renowned Pilatus mountain with a bus stop conveniently located at the Ambassador's doorstep.

Book your stay at Ambassador Luzern now to experience luxury, fine dining, and unparalleled convenience during your Lucerne getaway.

Important information:

Please note that the property has a special arrangement with the parking garage. Once you get your parking ticket there, please ask the hotel's reception for further details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for CHF 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1826 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
S
Sarah • couple • us
10
2026-03-07 • via Nuitee
A
AgaKa • couple • pl
8
2026-03-06 • via Nuitee
G
Giacomo • couple • it
7
Ottimo per prezzo e posizione ma è un due stelle scarso
Pros:

Posizione e colazione

Cons:

Arredi vecchi e spogli. Bagno da un due stelle

2026-03-04 • via Nuitee
L
Lutz • couple • de
8
Würde wieder buchen
Pros:

Tolle Lage, ruhiges Zimmer, Sehr gutes Frühstück. Busse un Bahn sehr schnell erreichbar.

2026-03-04 • via Nuitee
L
Luis Fernando • extended_group • lu
7
2026-03-02 • via Nuitee
V
Valeria • family_with_children • ch
9
Alles tiptop!
Pros:

Die zentrale Lage
Die Freundlichkeit des Personals

Cons:

-

2026-03-01 • via Nuitee
M
Marina0032 • couple • at
9
Pros:

Sehr tolle Lage

Cons:

Leider hat die Klimaanlage nicht funktioniert und wir sind uns nicht sicher, ob es auch ein WLAN gegeben hat

2026-03-01 • via Nuitee
D
Daniela • couple • de
9
2026-03-01 • via Nuitee
F
Flavio • extended_group • it
10
2026-02-26 • via Nuitee
F
Franziska • couple • ch
8
2026-02-22 • via Nuitee
B
Brigitte • extended_group • ch
9
Agréable séjour en famille à Lucerne
Pros:

Jolie chambre spacieuse pour 3 personnes. Lits confortables. Excellent emplacement central et calme. Parfait pour participer au Carnaval de Lucerne.

2026-02-14 • via Nuitee
M
Maeva • couple • ch
8
2026-02-13 • via Nuitee
C
Cindy Villard • solo_traveller • ch
7
2026-02-13 • via Nuitee
E
Eleni • couple • gr
10
2026-02-12 • via Nuitee
G
geisterjaeger • couple • ch
9
2026-02-12 • via Nuitee
F
Federica • family_with_children • it
10
Pros:

Ottima posizione, camera pulita e accogliente

2026-02-10 • via Nuitee
P
Pacho • family_with_children • ar
8
Pros:

Habitación muy amplia y cómoda. Sobre todo, limpia!

Cons:

La tercer cama, que era un sillón, estaba roto y se hundía. Tuve que crear un suplemento y poner debajo de una de las partes para que quede en posición recta horizontal.

2026-02-10 • via Nuitee
C
Carmen Carolina • couple • pe
10
Pros:

Buena ubicación, limpio.

Cons:

Todo ok

2026-02-10 • via Nuitee
F
Fang • couple • cn
8
很好
Pros:

能寄存行李很不错，交通便利

Cons:

自己入住手续办好后自动发了两张卡，居然都进不了门，找了一圈没人，急了，最后还是其他客户帮助找到服务员，热心解决，

2026-01-30 • via Nuitee
C
Casper Jacobus • family_with_children • za
8
2026-01-29 • via Nuitee