Hotel Madrid Plaza España, Affiliated by Meliá

Hotels
Affiliated by Melia
8.1 (4114 reviews)
Gran Via, 74 , Madrid , es

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room comfort concerns
Value for money dissatisfaction

Categories

Cleanliness
7.6
Multiple guests mentioned cleanliness issues, including hair found in the bathroom.
Service
8.6
Staff were generally described as friendly and professional, but some lacked attention to detail.
Location
9.1
Repeatedly praised for its excellent location.
Room Quality
7.1
Issues noted with room comfort and old features.
Amenities
8.1
Basic amenities met expectations but improvements are needed.
Value for Money
7.6
Mixed feelings regarding value compared to nearby options.
Food and Beverage
8.6
Breakfast was positively highlighted in many reviews.
Overall Experience
8.1
Overall guest satisfaction was good, with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:04

Property Description

Central Location on Gran Vía
Located on Madrid’s iconic Gran Vía, Hotel Madrid Plaza España offers a prime spot near major attractions like Plaza de España and Puerta del Sol. With Plaza Mayor just a short walk away, the hotel's central location is perfect for exploring the city on foot.

Modern Design and Amenities
Experience contemporary design and comfort in our air-conditioned rooms with free internet access and TVs. Enjoy a stylish dining room overlooking La Gran Vía where a delicious buffet breakfast is served daily. Guests also have access to a well-equipped gym to stay active during their stay.

Convenience and Surroundings
Surrounded by shops, bars, and parks, our hotel provides the perfect blend of convenience and leisure. With key landmarks like La Almudena and Teatro Real within walking distance, Hotel Madrid Plaza España offers a modern retreat in the heart of Madrid. Book now for an unforgettable stay!

Important information:

All cots and extra beds are subject to availability.

When booking more than 9 rooms, different policies may apply.

Please note that guests must present the credit card used to make the reservation on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.1
Based on 4114 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.1
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.1
W
WILLIAM couple gb
10
A comfortable and enjoyable stay,perfect for exploring the heart of Madrid.
Pros:

This spacious room offers a balcony with views of the city centre and provides convenient walking access to the town centre and all the most popular local attractions.I would recommend this hotel as a staff is very welcoming and helpful and quest may leave their language for free prior to their flight. However,I believe the breakfast could offer more variety as the current selection is quite basic.

Cons:

I would like to add that it would be nice if you had a kettle in the room,as after a long flight and journey,one wants a drink,and this hotel does not have a restaurant, otherwise everything was lovely.

2026-09-11 via Nuitee
H
Haydee Garcia Andon solo_traveller ar
8
Pros:

La ubicación.

Cons:

Habría que modernizarlo un poco.

2026-09-11 via Nuitee
N
Nari10 couple ar
8
2026-09-11 via Nuitee
M
Maria jose couple es
7
2026-09-11 via Nuitee
G
Giuseppina patricia solo_traveller it
6
Semplice
Pros:

Solo la posizione del albergo e il personale molto gentile e accogliente . 10 punti

Cons:

1 . le escale al ingreso del hotel , scomodo per salire le valigie
2 . la stanza , odore a umidità, il bagno piccolissimo, scomoda per entrare nella doccia ( che è una vasca ) , il frigo non funzionava , il climatizzatore non raffreddava, poca illuminazione, punteggio 1

2026-09-10 via Nuitee
C
Carolina couple cl
8
Buena
2026-09-10 via Nuitee
C
Carrasco solo_traveller es
7
Pros:

La ubicación

Cons:

La mampara del baño era pequeña y se salía el agua y un sillón de la habitación muy sucio

2026-09-10 via Nuitee
L
luciana family_with_children br
9
Pros:

Localização

Cons:

Achei que por ser 4 estrelas, poderia ter algum funcionário para auxiliar a subir as escadas, pois estava com minha filha e quatro malas para subir uma escadaria sozinha

2026-09-10 via Nuitee
D
David couple es
5
2026-09-10 via Nuitee
E
Eva family_with_children bo
9
Excelente ubicación , limpieza y comfort
Pros:

excelente ubicación y limpieza, llegue a las 2 AM y no tuve problema en el registro ya que el personal estaba atento a las llegadas.

2026-09-09 via Nuitee
M
Maite couple es
8
2026-09-09 via Nuitee
M
Maria couple ar
9
Pros:

Todo

Cons:

Que no haya cafetera en la habitación , no en la recepción

2026-09-08 via Nuitee
A
Amelia couple es
4
Pros:

La ubicación

Cons:

La habitación y el gimnasio

2026-09-08 via Nuitee
R
Redford couple gb
10
The best value Hotel I have ever stayed in. UNREAL location, quality & friendliness
Pros:

The hotel was in a lovely, friendly location which was easy for us to access via metro. The room was unbelievable value for what we spent. It was clean and had everything we needed and more. My jaw dropped when I saw we had the balcony. We didn’t spend much time in the room due to being up early and back late but when u have a comfy bed, cool room and a lovely note from the staff what more can you ask for. A key part that I loved was the staff. We were greeted brilliantly and provided all the information including a great WiFi’s which is crucial for my work. And when we left they were very gracious, kind and swift. Will definitely use their brand of hotel again if and when I can. Also for anyone looking to get direct from the airport. It’s a 30 second walk from metro stop. so we just bought the 10 stop card from the airport and managed to just use 6 each for the 3 days. Bargain.

Cons:

Nothing really. Top class

2026-09-08 via Nuitee
P
Paul solo_traveller ie
8
2026-09-08 via Nuitee
S
Stephen solo_traveller gb
10
Very comfortable and spacious room in a good location.
Pros:

Excellent location.

Cons:

It’s not a dislike but it would be nice if in the breakfast buffet there mugs, double the size of a cup, in order to make a bigger cup of tea. As I say this is a very minor point.

2026-09-08 via Nuitee
T
Tarik solo_traveller mx
9
2026-09-07 via Nuitee
O
Oğuz couple tr
10
Pros:

Konum mükemmel yatak büyük odalardaki klimalar cok iyi çalışıyor. Temizlik gayet güzeldi, herşeyi ile bir odadan beklentiniz ne ise karşılıyor

Cons:

Odada ketıl yok çay yada kahve içemezsiniz ben aramıyorum benim için sorun değil arayan insanlar için konabilir diye düşünüyorum. Herşey bukadar iyi iken neden buda olmasın.

2026-09-07 via Nuitee
O
oscar couple ar
10
Todo excelente
Pros:

Ubicación, atención del personal, limpieza, amplitud de la habitación

Cons:

Nada

2026-09-07 via Nuitee
A
aguilera solo_traveller ar
9
2026-09-06 via Nuitee