Best Western Grand Hotel Guinigi

Hotels
•
Best Western
8.4 (1825 reviews)
Via Romana 1247 , Lucca , it
+39 0583 4991

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great amenities for families
Cons:
Issues with room temperature control
Poor breakfast service
Pricing concerns

Categories

Cleanliness
8.55
Hotel was clean, well-maintained, and showed good housekeeping practices.
Service
8.55
Staff were generally friendly and helpful, although there were some minor issues with service during check-in.
Location
8.45
Location was generally favorable, with easy access to local attractions, though a bit far from the historical center.
Room Quality
8.35
Rooms were spacious and comfortable, but some complaints regarding temperature control.
Amenities
8.55
Amenities like the large playroom for children and parking availability were appreciated.
Value for Money
8.05
Some reviewers felt the pricing did not match the provided services, particularly during breakfast.
Food and Beverage
8.25
Breakfast had a good variety, but there were complaints about the quality and service at times.
Overall Experience
8.45
Generally positive experiences but with some inconsistencies regarding service and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:17

Property Description

Luxurious Accommodations

The Best Western Grand Hotel Guinigi offers air-conditioned rooms with Mediaset Premium channels and free Wi-Fi internet, ensuring a comfortable stay for our guests.

Wellness and Dining Experience

Indulge in relaxation at the hotel's wellness centre with a gym and TV lounge, followed by a delightful dining experience in the restaurant offering a mix of Tuscan, Italian, and international cuisine.

Convenience and Service

Guests can enjoy the convenience of a breakfast buffet, bike rentals on-site, and a bar serving drinks until midnight, all designed to enhance your stay at our property.

Book now to experience the perfect blend of luxury, comfort, and convenience at the Best Western Grand Hotel Guinigi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Location

Guest Reviews

8.4
Based on 1825 reviews
Cleanliness: 8.55
Service: 8.55
Location: 8.45
Room Quality: 8.35
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.25
Overall Experience: 8.45
S
Stefano • family_with_children • it
7
2026-08-28 • via Nuitee
T
Tonnie • solo_traveller • nl
9
2026-08-28 • via Nuitee
P
Paul • extended_group • at
5
2026-08-27 • via Nuitee
D
Dunia • family_with_children • it
8
Pros:

Camera spaziosa e pulita. Colazione ottima. Reception presente h24.

Cons:

La camera era con aria condizionata a 20 gradi all’arrivo e anche se l’hanno alzata subito la camera era congelata per diverso tempo.

2026-08-27 • via Nuitee
G
Gabriella • couple • it
10
2026-08-24 • via Nuitee
J
Jordi • family_with_children • es
9
Pros:

Fuimos a Lucca durante un largo viaje por Italia en coche, hotel ideal para visitar la ciudad. La habitación familiar para los 4 es muy amplia y cómoda, la limpieza es muy buena y el parking gratis en la entrada del hotel nos facilito la estancia.

Cons:

Lastima que no tenga piscina.

2026-08-24 • via Nuitee
F
Felicia • solo_traveller • ro
10
2026-08-24 • via Nuitee
W
Wilfried • couple • lu
8
2026-08-22 • via Nuitee
L
Lionel • solo_traveller • fr
9
Pros:

La propreté de l'hôtel. L'emplacement dans la ville et le grand parking situé derrière l'hôtel.

2026-08-22 • via Nuitee
M
Manuele • couple • it
9
2026-08-21 • via Nuitee
A
antonieta • solo_traveller • br
8
2026-08-20 • via Nuitee
J
Jaime • solo_traveller • nl
9
2026-08-19 • via Nuitee
D
Due • solo_traveller • de
10
2026-08-19 • via Nuitee
L
Luis • solo_traveller • ae
9
Super comfy
Pros:

The family room is very comfy and has lots of space.

Cons:

It is. Ot close to the city center, so you need a vehicle or public transportation to visit it.

2026-08-18 • via Nuitee
A
Alessia • solo_traveller • it
10
2026-08-17 • via Nuitee
J
Julien • family_with_children • fr
8
2026-08-16 • via Nuitee
L
Letizia • couple • it
8
2026-08-13 • via Nuitee
M
Marco • family_with_children • it
8
2026-08-13 • via Nuitee
R
Richard • solo_traveller • fr
9
BW Guinigi 2026
Pros:

Confort
Chambre spacieuse
Personnel attentionné et efficace
Petit déjeuner copieux
Climatisation efficace et autonome
Sdb spacieuse
Propre

Cons:

La douche manque de puissance et le mitigeur était un peu défaillant

2026-08-11 • via Nuitee
R
roberto • couple • it
10
Pros:

Colazione perfetta, tantissimi posti auto e una piacevolissima sorpresa al check in, un upgrade per una camera bellissima e super confort. Personale gentilissimo. Non si può chiedere di meglio.

Cons:

Tutto perfetto

2026-08-11 • via Nuitee