Leonardo Hotel & Residenz München

Disrespectful behaviour.
DON'T recommend make any Bookings at this Hotel.

Hope upper management will pay attention on it. I will keep posting reviews until my case will be resolved.

Made Booking through Booking.com. According to the Booking.com this Hotel accepts Booking.com policy, not their own when clients making reservation through Booking.

On the same day I made reservation I sent cancellation request through Booking with the option not charge any fees.
No one reacted on the same day, only when 24 hours passed and they had to react they declined the request.

Then I called to the Booking.com Customer service and they confirmed that this Hotel is responsible for cancellation free of charge.

When I sent the message to the Hotel they simply ignored Booking.com response.

I hope upper management will hear and help to cancel the reservation.
Reservation number: 6413847405

It's some distance from the city center/main hbf. But there's dependable public transport (we took bus to a resto to dine out at night). Can't recall the train lines going there but no need to wait much going to and from the hotel. The basic room is very cramped but the bed was a good balance between soft and hard (I have a hard time sleeping in any place other than at home) and we all had a restful sleep maybe due to the fact that we were tired coming from Austria.

We had to ask for a kitchen box so we could cook as nobody wanted to go out right after checking in (there's a Penny grocery across the street but my son brought groceries before we checked in elsewhere). The kitchen space is very small, see attached photo, but we only cooked fried eggs and sausages nothing fancy.

Still, we were very satisfied as Munich is quite expensive. No complaints over the service (being Asian and brown skinned I am very sensitive to racism), the bathrooms, the cleanliness, etc. It's a small hotel but looked to be busy and full when we stayed there.

For those who want a flat but with the advantages of a hotel, this is the ideal place. And with Munich's excellent transport network, it's close to everything. There's a supermarket next door, which is also excellent. It is located in a quiet area of the city. We stayed here in December last year and returned this October. Many thanks to Mr. Stefan Gabbert for all his support and assistance.

Cerca de la estación de metro, un lugar cómodo y silencioso

Really nice hotel, reasonably priced in a lovely area not too far from City Center, but far enough to skip the noise.

Only 4 stops from Munich Main Station and a very short walk from the Siberhornstrasse U-bahn station, the hotel felt like a bit of a find! The room was quite small but we'd booked a room with a balcony, which made everything feel a bit bigger and more spacious. In late August we were able to relax on our balcony after a day of sightseeing. The area is quiet and residential. There is a small supermarket only steps away and a restaurant across the small road.
The breakfast was pleasant and plentiful.
Bottom line is that for this price range in a European city, the hotel and its location were good value and I'd stay there again.

Clean comfortable hotel close to transport links.
We enjoyed our stay.
Thank you!

This is a big hotel near the Silberhornstraße in Munich. There are some large tour groups that hunker down here, but I found it a nice quiet place to rest. We used a local laundromat and we didn't do the expensive breakfast, but went around the corner to a sweet cafe instead.

Comfortable room and there was a fridge, which meant that we could store food
It was nice to have a balcony.
Staff were really friendly and the hotel was near the underground station and in a safe, clean area.

The location of this hotel was perfect for us as it was a 10 minute walk from where family was living, and the Ubahn. The room was a little small, but had many amenities. Breakfast was very good. The people at the hotel were very helpful in showing us many ways to get to the sites we wanted to see.

The pros: comfortable beds, big fridge, two burner stove, coffee machine and 4 daily coffees, lots of storage, door separating the sleeping and kitchen area, patio with seating for 2, great AC.
The cons: a bit out if the way, 20-25 mins on the train to most sites.

Highly recommend this hotel. It’s is in a neighbourhood with several Penny stores within a 5 mins walk for your daily needs, felt very safe, yes it’s a bit of a journey to the sites but worth it to come back to a quiet hotel. Lots of restaurants, including fast food within a few mins walk. The subway in 3 mins walk away from the hotel.

I stayed one night, but the hotel was great. The staff memebrs would be a bit warm and friendly. I can use this hotel again but will book it directly from their website not from Expedia

The gym had no exercise equipment besides a treadmill and bike

This was an excellent hotel for us. It was very clean, and the staff were polite and helpful. Our rooms all had fridges, tea and coffee, and microwave ovens. There are two Penny grocery stores very close by, and a larger Aldi about a 12-minute walk away. The hotel is in a quiet area and is a very short 3-minute walk to the Silberhornstrasse Bahn station. This was so convenient for going anywhere we wanted to in Munich. We were visiting for a meeting at the International Conference Centre, which is on the same U-bahn line, which was convenient. We were happy that we did not stay out by the conference centre because we visited around the Marienplatz and central areas each evening. The only downside is that the gym is very small and poorly equipped. If you want to use the sauna of an evening, let the front desk know about 20 minutes beforehand and you can have that experience as well :)

Hotel is located within a 5 min walk to trains. The staff helped me figure out how to use the trains and I sent them an email before I arrived and they told me exactly what trains to take to get to the hotel. Room was clean and bright and was cleaned daily . Staff was helpful . I got to the hotel very early and they held my bags for me so I could go explore the town. The fridge in the room was a nice touch.

Evening Reception did not make any effort to provide an iron to me - I even offered to pick it up.

Sehr nettes Hotel mit guter Anbindung an das öffentliche Verkehrsnetz und sehr saubere Zimmer.

This property was perfect for my partner and myself, we absolutely loved the safe, quiet neighbourhood the hotel is situated in. The perfect spot to explore the city from.

The rooms are clean and comfortable. We loved the little kitchenette. The breakfast was excellent and the staff friendly, efficient and helpful. We plan to go to Munich December 2025 and we will definitely stay in the same hotel. The hotel is very near the underground and there's a little supermarket very near too . I totally recommend it

The hotel was close to a transport station , supermarket and other shops. The room was comfortable amd had a good shower. I was disappointed with the lift however since 1 lift had to service both guests and housekeepers. The other lift was out of order for the entire stay. I suspect it has been like that for a while. The breakfast was good yet cooked food could have been warmer and could have been varied. Another coffee machine or two could have helped too.