Hilton Garden Inn Springfield, MA

Hotels
•
Hilton Garden Inn
8.2 (591 reviews)
800 Hall of Fame Avenue , Springfield , us
+1 413-886-8000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very good staff
Comfortable rooms
Cons:
Cleaning issues
High breakfast costs

Categories

Cleanliness
7.7
Rooms were not very clean with dust on surfaces and hair in the shower, worn bed linen.
Service
9.2
Very good staff and including wait staff at breakfast. Staff was amazing! The morning staff especially went above and beyond.
Location
8.7
Close to downtown. Closer to Hall of Fame museum.
Room Quality
8.2
The beds were comfortable with some comments about size and comfort.
Amenities
8.2
Breakfast was included in some reviews but had inconsistencies.
Value for Money
7.7
Dissatisfied with breakfast pricing for what was offered.
Food and Beverage
7.2
Breakfast was mediocre and expensive; issues with the breakfast setup noted.
Overall Experience
8.7
Customers expressed a willingness to stay again despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:26

Property Description

Convenient Location near Six Flags New England

Luxurious Amenities for a Relaxing Stay
The Hilton Garden Inn Springfield boasts 2 restaurants, an indoor pool, and a hot tub for guests to unwind after a day of adventure. Enjoy cable TV with HBO and on-demand video games in your room, along with free Wi-Fi, microwaves, and refrigerators for added convenience.

On-Site Entertainment and Dining Options
Stay entertained with the hotel's gym and video arcade, or catch up on work at the business center. The Great American Grill offers a delicious breakfast, while Uno Chicago Grill serves up tasty lunch and dinner options.

Book your stay at Hilton Garden Inn Springfield for a memorable experience near popular attractions like the Naismith Memorial Basketball Hall of Fame and Springfield Museum.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Location

Guest Reviews

8.2
Based on 591 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.7
B
Brenda • extended_group • us
9
2026-08-06 • via Nuitee
K
Kim • couple • us
8
2026-07-24 • via Nuitee
M
Michelle • couple • us
9
Pros:

Wonderful place to stay

2026-07-19 • via Nuitee
L
Liza • couple • us
6
Pros:

It was comfortable

Cons:

Pool towels were always short supplied

2026-07-18 • via Nuitee
J
Justin • couple • au
8
Pros:

Very clean, Great staff

Cons:

Springfield itself is very shady

2026-07-16 • via Nuitee
C
Carey • family_with_children • us
8
2026-07-09 • via Nuitee
C
Charlene • family_with_children • us
10
Very nice
Pros:

It’s was good

Cons:

Love

2026-07-09 • via Nuitee
F
Frink • solo_traveller • us
9
Pros:

The location

Cons:

The hotel was a little noisy.

You need to be careful by the elevator in the lobby area because of water from the pool.

2026-07-06 • via Nuitee
S
Sarah • family_with_children • us
5
It was ok for it being a super busy holiday. The staff was great. Just a lot of guests and noise.
Pros:

Pretty noisy. Early morning we could hear people and kids talking in the hallway, like the walls are thin. Usually hotel rooms are very quiet. The kids weren't shouting it was just regular talking and they were down the hall..

Cons:

Early morning noise. Other than that it was ok.

2026-07-06 • via Nuitee
S
Sarah • solo_traveller • us
10
A GREAT 👍
Pros:

The staff clean and always with a smile great

Cons:

Everything was great

2026-07-05 • via Nuitee
Y
yannick • solo_traveller • fr
7
Pros:

Bel hôtel et belle chambre.

Cons:

Au bord de l'autoroute, assez bruyant. Le personnel ne parle pas plusieurs langues et ne fait pas d'effort pour se faire comprendre en anglais.

2026-07-02 • via Nuitee
B
Benjamin • couple • us
7
2026-07-02 • via Nuitee
E
Emily • solo_traveller • us
8
Good property, nice staff.
Cons:

Free breakfast would be better !!

2026-07-01 • via Nuitee
S
Susan • solo_traveller • us
8
2026-06-29 • via Nuitee
R
Roger • couple • us
9
Pros:

Friendly staff

2026-06-22 • via Nuitee
D
Darla • extended_group • us
10
2026-06-14 • via Nuitee
C
catalin • family_with_children • us
10
Pros:

everything was great: quiet, clean, polite people

2026-06-02 • via Nuitee
J
James • solo_traveller • us
10
2026-05-31 • via Nuitee
V
Valentine • family_with_children • us
8
Relaxing night
Pros:

The location,protected after a certain time,indoor pool & connected restaurant

Cons:

Pillow was dirty upon arrival,loose tiles in pool area

2026-05-30 • via Nuitee
A
Alexandr • couple • us
10
2026-05-27 • via Nuitee