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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Wheelchair accessible
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Covered parking
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Secured parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Convenient Location near Six Flags New England
Luxurious Amenities for a Relaxing Stay
The Hilton Garden Inn Springfield boasts 2 restaurants, an indoor pool, and a hot tub for guests to unwind after a day of adventure. Enjoy cable TV with HBO and on-demand video games in your room, along with free Wi-Fi, microwaves, and refrigerators for added convenience.
On-Site Entertainment and Dining Options
Stay entertained with the hotel's gym and video arcade, or catch up on work at the business center. The Great American Grill offers a delicious breakfast, while Uno Chicago Grill serves up tasty lunch and dinner options.
Book your stay at Hilton Garden Inn Springfield for a memorable experience near popular attractions like the Naismith Memorial Basketball Hall of Fame and Springfield Museum.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Everything was great and exceeded my expectations.
Stayed for dance competition. Close to venue and easy to get to
Bedding and hallway smoked of smoke
No pool, not notified of that
No room service like fresh towels daily
Breakfast was not included
Dog convention
I should have been told and allowed to cancel
The women who called me today needs training in customer service. Hanging up on me was unbelievable.. telling me to call Booking. Com to have them call her for a one refund TOTALLY NOT PROFESSIONAL I don't think staying at one. there places anytime soon. Please call me 860 930 4766 for more
Location for my business
Good comfortable clean just sad due to the spa and pool being closed because honestly thats why I came but I still enjoyed my time here
Centrally located
I chose this hotel because of the indoor pool and hot tub and couldn’t use either one.
Booking.com advertised a pool amenity despite their being no pool to use.
We expected the pool.
Breakfast was fantastic! The staff was so friendly and provided excellent service.
When I booked the room it was stated breakfast was included. I know for a fact it stated breakfast included because it is one of my main reasons for booking. Very dissatisfied to go to breakfast to find out it was $17 per person for basically bread and cereal. This was a total inconvenience due to the fact we were on a schedule and we had to find breakfast elsewhere. The beds are way too small for 2 adults. Disappointed in our stay and we will not be back.
Booking a room with free breakfast included to be told it was $17 per person when we went to eat. Beds are way too small.
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