Super 8 by Wyndham Norwich

Hotels
•
Super 8
5.2 (149 reviews)
6067 State Highway 12 , Norwich , US
+1 607-296-0524

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Safety deposit box
See all facilities

Review Highlights

Pros:
Central location (centre-ville)
Plenty of parking
Some staff were helpful (assisted with laundry and carrying bags)
Rooms described as clean by at least one guest
Cons:
Multiple reports of foul/moldy smells and unclean rooms
Repeated complaints about poor/rude/unhelpful staff and overbooking
No elevator (3 stories) and not ADA-accessible; no luggage carts
Minimal or misleading breakfast offerings; poor food/beverage experience
Instances of being moved to a smoking room; accessibility and safety concerns during power outage

Categories

Cleanliness
2.5
Multiple mentions of foul/moldy smells, unclean rooms (note left from previous guest), and at least one guest who left without staying due to smell — overall cleanliness is poor.
Service
3
Service is mixed-to-poor: several reviews call staff 'horrible' or 'the worst' and describe unhelpful attitudes (front desk inattentive during a power outage), though a few guests noted helpful staff who assisted with laundry and carrying bags.
Location
9.5
Location receives consistently positive mentions: 'centre-ville', 'good for where we were going' — centrally situated and convenient for guests' needs.
Room Quality
2.8
Room quality is poor for many guests: moldy smells, gross rooms not cleaned prior to arrival, and at least one forced move to a smoking room — several guests report unacceptable room conditions.
Amenities
9
Amenities are uneven but many practical amenities are present: ample parking, assistance with laundry and luggage reported; however there is no elevator, limited breakfast offerings, and lack of ADA accessibility noted.
Value for Money
3.2
Value is rated low due to overbooking, being moved to unsuitable rooms (smoking), poor cleanliness, and minimal breakfast offerings — guests felt expectations were not met for what they paid.
Food and Beverage
3
Breakfast is described as minimal or misleading (a small packaged pastry and yogurt; 'they offer breakfast and it's not true') — food & beverage offerings are poor.
Overall Experience
8.6
Overall experience is polarized: location, parking and some very helpful staff made stays acceptable for some guests, but repeated issues with cleanliness, rude or disorganized staff, accessibility problems and poor breakfast harmed many stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Modern Comfort and Convenience

Experience a stay at Norwich Super 8, where modern comfort meets convenience. The rooms are equipped with free Wi-Fi, work desks, and cable TV for your entertainment needs. Relax on carpeted floors and enjoy amenities like heating, air-conditioning, and an alarm clock. Start your day right with a continental breakfast offering hot coffee, tea, fruit, and pastries.

Exceptional Services

Our hotel offers a 24-hour front desk and a safety deposit box for your peace of mind. Whether you're here for leisure or business, our attentive staff is always ready to assist you.

Convenient Location

Located just 2 miles from the Northeast Classic Car Museum and Chenango Memorial Hospital, Norwich Super 8 is the perfect choice for travelers seeking comfort and convenience. Book your stay now and experience a memorable stay in Norwich.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please change breakfast description to grab and goGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGM

Location

Guest Reviews

5.2
Based on 149 reviews
Cleanliness: 2.5
Service: 3
Location: 9.5
Room Quality: 2.8
Amenities: 9
Value for Money: 3.2
Food and Beverage: 3
Overall Experience: 8.6
V
Valentin • couple • us
7
2026-11-01 • via Nuitee
R
Robert • couple • us
7
2026-10-21 • via Nuitee
J
Jason • couple • us
10
2026-10-11 • via Nuitee
M
Marcel Eric • solo_traveller • ca
7
J’y étais pour des funérailles, et mon séjour était mortel
Pros:

Bien me situer, centre-ville, facile

Cons:

On est aux États-Unis, que voulez-vous la qualité du service laisse à désirer?

2026-09-12 • via Nuitee
T
The Valley Garage • family_with_children • us
9
2026-09-12 • via Nuitee
L
Linda • couple • au
7
OK place, the staff made it the best. Warning it has no elevator and is 3 stories high.
Pros:

The location was good for where we were going. The staff were amazing. We needed to do washing and they were super helpful and ready to assist. There was plenty of parking.

Cons:

It was 3 stories and no elevators. We had huge bags and no rooms wee available on the ground.
The staff generously helped carry our bags to the 3rd floor. But the lack of elevator was annoying.
I have some injuries but not enough to warrant putting in a request for a disabled room, so the up and down the stairs often was painful.
They had "breakfast" which was some pastry thing in plastic and a yogurt. There was only a handful put out so there really is no breakfast.

2026-09-01 • via Nuitee
K
Keenan • couple • au
3
2026-08-25 • via Nuitee
B
Brenda • solo_traveller • us
6
Evening front desk attendant not very friendly
Pros:

The rooms are clean

Cons:

The electric went out during our stay because of a storm that went through i ask the attendant at the front desk what we were supposed to do she replied( i don't know !!!! ) she gave no explanation of the protocol. I understand that electric going out was out of there control but could have been a little nicer about it half of the emergency light did not work we were lucky it wasn't all the way dark so we could see to get to our rooms we were still able to get into our rooms and luckily I had a flash light in my car to use the electric came back on after about 30 minutes

2026-08-15 • via Nuitee
J
John • solo_traveller • ca
7
Provided all this necessary.
Pros:

Friendly, helpful staff.

Cons:

Initially unfamiliar with the local town.

2026-08-14 • via Nuitee
D
Dave • couple • us
5
2026-08-11 • via Nuitee
D
Danielle • solo_traveller • us
1
Staff sucks.
Pros:

Nothing to like, the staff is the WORST.

Cons:

The staff is horrible. The left hand doesn’t know what the right hand is doing.

Booked a week, paid for a week, only to be told, they over booked for a single night and I would have to move to a smoking room- recovering from a collapsed lung. 🫁 nope.

Staff is awful!

2026-08-05 • via Nuitee
D
Danielle • solo_traveller • us
1
Staff sucks
Pros:

Nothing

Cons:

Everything sucks, no carts for moving luggage, not Ada accessible, staff is terrible

2026-08-05 • via Nuitee
S
Satwinder • couple • us
6
2026-08-03 • via Nuitee
H
Hiram • couple • us
8
2026-07-17 • via Nuitee
E
Elizabeth • family_with_children • us
5
Regular todo
Pros:

Seguro

Cons:

Mucho olor a humedad. Ofrecen desayuno y no es verdad

2026-07-09 • via Nuitee
T
Tenbrink • solo_traveller • us
8
Pros:

It was very clean

Cons:

Would have liked more selection for breakfast

2026-06-18 • via Nuitee
L
Landon • extended_group • us
1
Not good def won't book again
Pros:

Nothing

Cons:

Gross room wasn't cleaned before my stay can tell because there was still a note left from the last visitors was very gross in the bathroom

2026-06-16 • via Nuitee
M
Moena • solo_traveller • us
1
Cons:

When I walked yup the steps and down the hall to my room there was a foul smell. Once I reached my room it smelled moldy. So, I ended up not staying.

2026-06-13 • via Nuitee
C
Clifford • solo_traveller • us
1
2026-06-07 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

No Problems Here

Cons:

All Ok

2026-06-06 • via Nuitee