Holiday Inn Express Hotel & Suites Cullman by IHG

Hotels
•
IHG
8.8 (155 reviews)
2052 Hays Dr, Cullman, Alabama, 35058 , Cullman , US
+1 256-736-1906

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Facilities

Elevator
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-out
Internet access in public areas - high speed
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms overall
Comfortable beds
Excellent breakfast variety
Convenient location near interstate
Warm pool and nice little extras (cookies)
Cons:
Occasional housekeeping lapse (hair on bathroom floor)
Elevator out of service reported
One report of being charged more than booked price
Isolated loud AC in a room

Categories

Cleanliness
8.2
Generally described as clean in many reviews, but one explicit complaint about hair on the bathroom floor indicates occasional housekeeping lapses.
Service
9.4
Consistently praised: fast, friendly check-in, staff went above and beyond (returned lost items, helped guests, named staff complimented), indicating very strong service.
Location
9
Multiple mentions of being a convenient stop (one minute from interstate, surrounded by eateries) and good for en route stays, so location is a strong positive.
Room Quality
8.9
Rooms described as comfortable, roomy and appearing new with comfortable beds; a few isolated issues (loud AC for one guest) slightly reduce a perfect score.
Amenities
8.1
Positive notes on warm pool, free cookie and breakfast offerings, but an instance of the elevator not working and the loud AC mention lower the amenities score modestly.
Value for Money
8
Many guests felt the stay was a good value, but at least one explicit complaint about being charged $50 over the online price reduces perceived value somewhat.
Food and Beverage
9.2
Breakfast repeatedly praised (delicious, varied, cinnamon rolls, great cookies), making F&B a clear strength of the property.
Overall Experience
9.6
The aggregate sentiment is highly positive—numerous repeat-intent comments, friendly staff, clean rooms and great breakfast—resulting in a very strong overall experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Recreational Amenities: Indulge in the indoor pool, 24-hour fitness center, and in-room fitness.
Daily Buffet Breakfast: Start your day with a complimentary buffet breakfast from 6:00 AM to 9:30 AM.
Convenient Location: Just a 4-minute drive from Sportsman Lake Park and 5 minutes from Cullman Downtown Commercial Historic District, immerse yourself in comfort and leisure at Holiday Inn Express Hotel & Suites Cullman. Book now to experience a perfect blend of relaxation and convenience!

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • One child 18 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

See all policies

Location

Guest Reviews

8.8
Based on 155 reviews
Cleanliness: 8.2
Service: 9.4
Location: 9
Room Quality: 8.9
Amenities: 8.1
Value for Money: 8
Food and Beverage: 9.2
Overall Experience: 9.6
N
Nancy
10
Pros:

Clean room, nice staff, breakfast was amazing. Would definitely stay here again

2025-10-08 • via Nuitee
K
Krisha
8
Pros:

Took a few minutes for the lady at front desk to get us checked in, not sure what she was doing on the computer. Beds were comfortable however the bathroom floor had alot of hair on it! Housekeeping needs to do better.

2025-10-08 • via Nuitee
K
Ken
10
Pros:

Air conditioning was great did not have to adjust it. Room was clean bathroom was clean.

2025-09-28 • via Nuitee
M
Mark Steven • partner
8
Pros:

The room was great, plenty roomy for two of us.

2025-09-22 • via Nuitee
A
Ashley
8
Pros:

No issues, clean and accommodating. I would return.

2025-09-22 • via Nuitee
M
MICHAELA
10
Great Stay!
Pros:

Very easy check in, great staff! Free cookie-YUM!! Nice pool! LoveLoveLove the cinnamon rolls at breakfast!

2025-09-16 • via Nuitee
P
peteypablo63 • Family • Grand Ledge, Eaton County, Michigan
10
Need rest after a long football day
Pros:

Stopped here for one night. Check in was fast and friendly. The beds were very comfortable and the room was clean. I would stay here again.

2025-09-08 • via Tripadvisor
K
Kenneth • family
10
Pros:

Check in was quick and easy

2025-09-08 • via Nuitee
M
Mark • partner
8
Pros:

Staff was super friendly and helpful. GF left items, along with $600 in the safe- it was all sent back to us. Absolutely stand up people in Cullman AL

2025-09-01 • via Nuitee
R
Robert • partner
10
Pros:

The breakfast was delicious and varied. I was impressed with the cleanliness of the hotel and the friendliness of the staff.

2025-08-28 • via Nuitee
R
Richard
10
Pros:

Great stop enroute to beach destination otherwise there long enough to have other opinions.

2025-08-17 • via Nuitee
C
Carol • partner
10
Pros:

Very nice

2025-08-09 • via Nuitee
L
LaWand • family
10
Pros:

Breakfast was delicious and we slept good

2025-07-29 • via Nuitee
A
Angela
10
Pros:

Staff were friendly helpful
Staff and property great
Loved Tori at front desk was a great help

2025-07-29 • via Nuitee
L
Lonnie • family_with_children
10
Pros:

Very relaxing and family friendly environment. The food prep staff were very friendly.

2025-07-28 • via Nuitee
K
Kim • partner
10
Pros:

Had a wonderful stay. Mr. Chris was very helpful and knowledgeable. Will definitely stay again.

2025-07-28 • via Nuitee
V
Verified traveler
6
Loud AC
Pros:

Loud AC

2025-07-20 • via Nuitee
C
Carla • partner
10
Pros:

Great place to stay , clean , comfy beds and the staff went above and beyond. A picture of my dad fell out of my bag before we left , the front desk called and offered to hold it for pick up or mail it !!!

2025-07-13 • via Nuitee
J
Joseph
8
Pros:

Friendly staff at check-in. Pool was warm.
Breakfast was better then most.

2025-07-06 • via Nuitee
L
Lindsay • family
10
Pros:

Staff was great very polite and accommodating. Room was clean bed was comfortable

2025-07-05 • via Nuitee