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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Dry cleaning
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Massage services
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Private parking
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Designated smoking area
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Minimarket on site
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Shuttle service (free)
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Convenient Location:
Located just 13 minutes away from the Mall of America and Minneapolis – St. Paul International Airport, the Eagan hotel offers a complimentary transfer service, making travel hassle-free for guests.
Comfortable Accommodations:
Each guest room at Country Inn & Suites Eagan is equipped with modern amenities such as a 42-inch flat-screen TV, microwave, fridge, and free Wi-Fi, ensuring a comfortable stay for all visitors.
Relaxing Facilities:
Guests can unwind in the indoor pool and hot tub, savor a daily hot breakfast with waffles, and even borrow a book from the on-site library, providing a perfect blend of relaxation and convenience during their stay.
Book your stay now at Country Inn & Suites Eagan for a delightful and stress-free experience!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Groups
No special conditions apply for groups.
Location
Guest Reviews
Friendly staff, good breakfast, comfortable beds.
Old carpets and slightly musty smell throughout. Dresser drawers slid open constantly. Refrigerator very small.
Odor throughout the hotel
The location and we have previously stayed here
We checked in and were sent to a dirty room on the 3rd floor and was told the elevator was out of order. We had someone staying with us that couldn’t do stairs. We asked for a room on the 1st floor and they couldn’t accommodate us so they said they would refund us the charge. We have not received the refund and have called numerous times but are always told the manager is out and that’s the only person who can help me.
This was the worst hotel I’ve ever stayed at. Plus, I found it $100 cheaper and they wouldn’t price match.
It’s dirty we had to clean the tub out before we got into it. The showerhead won’t move so you can only clean half your body in the water didn’t get hot. There’s only one light bulb in every light. The toilet is not working. There was no toilet paper the beds are hard as hell the air conditioner didn’t work. The carpet is dirty I am so upset that I probably won’t even book with bookings anymore because the Customer Service won’t help me while I was staying here. We had to move rooms because the air conditioner was unplugged leaking and loud and then Customer Service were annoyed because I had to ask for another room.
Location
Your night clerk was very rude, we checked in at about 4 o’clock in the afternoon with the girl that was taking care of the front desk and she was very helpful, we were given our keys with no issues, then at 9:00 pm a guy came to our door and asked if the room we were in was occupied and we told him yes, then at 11:00 pm he called our room and asked who we were because he apparently didn’t know who was occupying the room, we were asleep at the time because we had to get up early in the morning to get on the road, he was very rude about it and didn’t even apologize for waking us up.
Great customer service, very easy to check in and out. All staff was very helpfull.
Location and service
Swimming pool not ready, really cold the area for the pool the water cold, whirpool cold and hot tub not functioning
Breakfast is great.
Desk chair had some crumbs or something on it. Floor was not cleaned. Pillows on the sofa bed have rips.
Not sure where to begin. Let’s start with the service… what service? We checked in 4 people on a 5 day stay, first red flag is only 3 towels provided, I assumed I could call to have more dropped off, I was wrong. On day 3 we left at 7 am and stopped at the front desk to request service cleaning and more towels, as it had not been done thus far. We returned at almost 10pm to find that they had not serviced it or dropped off towels. After calling the front desk again over the same issues, they basically hung up on me and eventually brought up 6 hand towels.
*no towels
*no room service even at request
*no container in the bathroom
*rude and un accommodating front desk (they literally hung up on us 3 times when we were trying to figure out the internet issue)
*wifi does not work
Do yourself a favor and get an Airbnb, don’t waste your money.
Close to where I needed to be
Breakfast was limited
The environment.
Didn't observe that, I was ok.
They do not shuttle to the airport, they book a 3rd party service that goes to many other sites. You should expect to wait at least an hour.
Good staff, good breakfast.
Pull out sofa bed was terrible! Springs were coming right out of it. Had to move to another room, was a little better but not much.
Breakfast was fine, and coffee was good
Didn’t like the bathroom light switch being outside the door.
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