Country Inn & Suites by Radisson, Eagan, MN

Hotels
•
Country Inn & Suites by Radisson Americas
7.5 (362 reviews)
3035 Holiday Lane , Eagan , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good staff
Good breakfast
Great location
Cons:
Cleanliness issues
Outdated rooms
Poor service management

Categories

Cleanliness
5.58
Cleanliness was unacceptable, with bugs and lack of room service.
Service
7.55
Customer service was inconsistent; some staff were helpful while management was unresponsive.
Location
9.09
Great location close to food options and soccer fields.
Room Quality
6.54
Rooms felt dated and worn; issues with beds and hot water.
Amenities
7.07
Amenities like hot tubs and bathrooms need improvement.
Value for Money
7.53
High rates for a hotel in need of renovation.
Food and Beverage
8.58
Breakfast was well-received, but seating was limited.
Overall Experience
8.05
Mixed experience; some positives but significant issues affect overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:09

Property Description

Convenient Location:
Located just 13 minutes away from the Mall of America and Minneapolis – St. Paul International Airport, the Eagan hotel offers a complimentary transfer service, making travel hassle-free for guests.

Comfortable Accommodations:
Each guest room at Country Inn & Suites Eagan is equipped with modern amenities such as a 42-inch flat-screen TV, microwave, fridge, and free Wi-Fi, ensuring a comfortable stay for all visitors.

Relaxing Facilities:
Guests can unwind in the indoor pool and hot tub, savor a daily hot breakfast with waffles, and even borrow a book from the on-site library, providing a perfect blend of relaxation and convenience during their stay.

Book your stay now at Country Inn & Suites Eagan for a delightful and stress-free experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.5
Based on 362 reviews
Cleanliness: 5.58
Service: 7.55
Location: 9.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
R
ryan • solo_traveller • us
10
2025-12-17 • via Nuitee
D
Dale • extended_group • us
8
Pros:

Good staff, good breakfast.

Cons:

Pull out sofa bed was terrible! Springs were coming right out of it. Had to move to another room, was a little better but not much.

2025-12-08 • via Nuitee
• couple • us
5
2025-12-05 • via Nuitee
M
Masciopinto • couple • us
7
Pros:

Breakfast was fine, and coffee was good

Cons:

Didn’t like the bathroom light switch being outside the door.

2025-12-04 • via Nuitee
R
Robert • couple • us
10
2025-11-13 • via Nuitee
M
Mataja • family_with_children • us
5
2025-11-10 • via Nuitee
C
charles • family_with_children • us
10
was great location and nice staff.
Pros:

Breakfast was great staff was very helpful.

Cons:

hot tub not blowing bubbles.

2025-10-29 • via Nuitee
C
carly A • family
6
Pros:

I liked the easy parking and a few food choices w/in walking.
Pretty outdated and somewhat run down. I did not have hot water to shower. However my son said his was hot

2025-10-12 • via Nuitee
B
Belen • family_with_children • us
7
The hotel was correct but the rate was high for a hotel that looks in need of a renovation
Pros:

It was close to the soccer fields where our son was playing

Cons:

It felt outdated and worn out

2025-10-09 • via Nuitee
R
Runestad • solo_traveller • us
8
met my needs, but woke up with stiff back each day
Pros:

Breakfast was good, needed to ask for items to be refilled.
Staff was very friendly and willing to help when needed.

Cons:

Bed was not very comfy - too hard

2025-10-07 • via Nuitee
R
Rontrell
4
Pros:

Needs to be remodel looks old

2025-10-06 • via Nuitee
K
Ka Bao • family_with_children • us
7
2025-10-01 • via Nuitee
V
Vanida • partner
2
Pros:

⭐☆☆☆☆

I stayed here for a staycation for my birthday, and unfortunately, it was one of the worst hotel experiences I’ve had.

First, when I arrived, the staff was on a long smoke break and came back reeking of smoke—not the most welcoming start. I usually love Country Inns (I often stay at the Woodbury location and always have a great experience), but this location fell far below expectations.

The cleanliness was unacceptable. The room had spiders and bugs by the window and in the corners. I requested room service before leaving for my birthday activities, but when I returned, the room had not been cleaned at all. My boyfriend and I had to spend another night in a dirty room.

When I reported this to the evening front desk staff, he brushed it off with, “Oh, they didn’t come clean?”—and did nothing to resolve the issue. On checkout day, I spoke with the assistant manager (I believe her name was Ashley), and it was clear she didn’t know how to handle complaints. She had to ask other staff what to do, which is very unprofessional for someone in a management role. I was told I would receive Choice Points within a day, but I still haven’t received anything.

Overall, the customer service was horrible, the cleanliness was poor, and management was completely unhelpful. I will not be returning to this location.

2025-10-01 • via Nuitee
J
Johnson • family_with_children • us
6
Great location but could improve
Pros:

Great location and friendly staff

Cons:

Our room was right across from the ice machine which was very noisy. The breakfast area is very small and doesn’t have enough seating.
The room smelled bad

2025-09-30 • via Nuitee
J
Joseph
10
Pros:

Great stay

2025-09-28 • via Nuitee
S
Sandra • family
6
Pros:

The window in our room leaked. A towel was soaked by morning. They did move us to a new room. I found the hallway carpet rather dirty. Staff was attentive but the check in clerk is the same person who drives the shuttle to the airport. Therefore we would have to wait for their return to address our needs. Also, the one hot tub was empty and the other one did not have much pressure in the jet spray.

2025-09-28 • via Nuitee
B
Barbara • family
10
Pros:

The bathtub needs to be replaced!

2025-09-23 • via Nuitee
N
Nathan
6
Okay, not great
Pros:

Nice staff, seems okay in lobby. Room cleanliness was not great, also in need of repairs and or touch ups. Could tell it was worn and older. No body wash and only one bar of hand soap for the room was not ideal. Simple things like vacuuming the hallway floors and stairwells would be appreciated. Pool was good, one hot tub was out of order and pool area was definitely worn

2025-09-21 • via Nuitee
C
Chris
8
Pros:

Good stay

2025-09-18 • via Nuitee
K
katie • partner
6
Pros:

We have a broken black out curtain in our room. We were planning to sleep in, but with out room BRIGHT early in the am that didn’t happen.

2025-09-16 • via Nuitee