InTown Suites Extended Stay Dallas TX - Plano TX

Hotels
5.8 (30 reviews)
200 Ruisseau Drive , Plano , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Private parking

Review Highlights

Pros:
Clean and comfortable rooms
Good location
Cons:
Poor staff service
Additional charges and issues with amenities

Categories

Cleanliness
5.99
The premium room was clean and comfortable.
Service
4.96
The staff was not helping and did not respond to requests.
Location
8
The location is close to my job.
Room Quality
5.95
The room was clean but there were issues with the second room and broken furniture.
Amenities
4.98
Did not provide towels and tissue, which is below expectations.
Value for Money
4.94
High taxes applied unexpectedly, lowering perception of value.
Food and Beverage
5.79
Standard quality for this hotel tier.
Overall Experience
5.76
Mixed experiences, with clean rooms but poor service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:10

Property Description

Convenient Location
Situated just 3.2 km from Historic Downtown Plano, InTown Suites Extended Stay Dallas TX - Plano TX offers easy access to popular attractions like Gerald J. Ford Stadium, Mockingbird Station, and Preston Center.

Comfortable Accommodations
Each room at our hotel features essential amenities including a desk, flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of having bed linen, towels, and a fridge provided in every unit.

Nearby Attractions
Explore nearby landmarks such as Southern Methodist University, Meadows Museum, and Highland Park Village during your stay with us. With Dallas Love Field Airport only 33 km away, traveling to and from our accommodation is a breeze.

Ready to experience comfort and convenience in Plano? Book your stay at InTown Suites Extended Stay Dallas TX - Plano TX now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

5.8
Based on 30 reviews
Cleanliness: 5.99
Service: 4.96
Location: 8
Room Quality: 5.95
Amenities: 4.98
Value for Money: 4.94
Food and Beverage: 5.79
Overall Experience: 5.76
S
Spence • solo_traveller • us
10
Pros:

Area

Cons:

House keeping

2026-07-21 • via Nuitee
S
Stromile • solo_traveller • us
6
making the best of a types of a tight situation.
Pros:

the room was smaller than expected the refrigerator was smaller than expected we were charged for a upgraded room but it did not feel upgraded at all the bathroom had issues. we did report them we were tolerating them as a matter of fact we ended up staying longer than expected but the value and the pricing was not correct for what we expected. we expected a upgraded to queen size beds we are in what I feel is a regular room with two full size bed and we're paying by the week and was charged to upgrade charge even though bathrooms seem far from upgraded had leak issues in the ceiling. when time to extend price kept going up instead of what was showing on their website big concern. the room was very clean not enough space for two adults and two children was expecting a suite what was described as a superior upgraded room. try to resolve with front office not much done some but not much.

Cons:

I didn't feel much of the value we started out with a very good rate under $400 for 7 days and we ended up staying 2 months and asked for the extended discounts but didn't receive them. The explanation wasn't satisfactory. There were issues in the bathroom that we tolerated and felt like for 2 months staying they could have did a little bit better with accommodating the price and the value. For the cost we were charged, $450a week for a so-called upgraded updated room it should have had more space , The price should have come down more especially after 60 days and we were told it would big disappointment for a family in transition. was not spacious at all.

2026-07-11 • via Nuitee
S
Spence • solo_traveller • us
6
Pros:

Area

Cons:

House keeping

2026-07-08 • via Nuitee
H
Hill • family_with_children • us
6
2026-07-05 • via Nuitee
J
Jack • solo_traveller • us
1
Avoid this trap
Pros:

Nothing.

Cons:

Everything. First room was under construction. Second room had bugs everywhere. Manager chewed me out for complaining. 4 police cars arrived for something. So for booking.com to support this rundown place, I will no longer use your services for not having any idea about placing people in places like this. Shame on you

2026-07-01 • via Nuitee
J
Jesus • solo_traveller • us
1
2026-03-14 • via Nuitee
J
Jackson • solo_traveller • us
10
Exceptional stay
Pros:

Tim (manager) I met him and he has a great personality, and very informative.

Cons:

N/a

2026-01-30 • via Nuitee
S
STEFAN • solo_traveller • us
5
Not good.
Pros:

Location

Cons:

Texas taxes. I Extended another 28 day. I was under the impression that once I went over 31 days, I would start getting the tax exempt. But I paid $1,690. and I was told I after my stay.

2026-01-19 • via Nuitee
D
Demarcus • couple • us
10
2025-10-24 • via Nuitee
A
Amanda • family_with_children • us
10
Pros:

Na

2025-10-22 • via Nuitee
A
abid mehmood • family_with_children • ae
7
Pros:

The premium room was clean and comfortable and location

Cons:

The staff was not helping
We made booking in another room that was so bad . I dirt that all the furniture broken we refused to stay in that room. we didn't check in, but still, they charged one night.
We reached the staff so many times to write email but no response...

I booked their premium room, which was good and clean .I extended my stay 2 times in that room, but their policy they dont provide towels and tissue .

2025-09-17 • via Nuitee
I
Ibrahim • solo_traveller • jo
1
2025-09-11 • via Nuitee
D
Demarcus • couple • us
6
2025-08-19 • via Nuitee
D
D • solo_traveller • us
7
Pros:

The quiet environment and how close it is to my job.

Cons:

One of the staff members and the vending Machine. It kept taking my money. Needs work.

2025-08-08 • via Nuitee
B
Brandon • review category business travellers • us
2
They overcharged me and didn’t honor the agreed upon price made prior to check in.then ignored all calls and emails to t
Pros:

Location

Cons:

Wasn’t clean and had lots of bugs. Water was constantly being shut off.

2025-05-27 • via Nuitee
M
Matt • review category business travellers • us
10
Exceptional
Pros:

Top notch

Cons:

All

2024-04-25 • via Nuitee
M
Miteshkumar • review category business travellers • gb
1
Bad
Pros:

No one available to check in

Cons:

Left me without room, stay outside

2024-04-18 • via Nuitee
E
Ezzet • young couple • us
2
Scammers
Pros:

Scammers

Cons:

Scammers

2024-03-27 • via Nuitee
A
Alexis • solo traveller • us
1
I didn’t even stay one night.
Pros:

Dirty.

Cons:

Everything

2024-03-21 • via Nuitee
A
Aaron
2
Pros:

They advertise remodeled rooms. The room they gave me was not. It was old, filthy and unsafe. The walls had not been cleaned or painted for years. There were giant dark smudges everywhere. The refrigerator door didn't close and cabinetry was rickety. The door to the room had a faulty lock. The bathroom was gross. When I complained to the woman at the desk, she called the police. The room had been reserved for eleven nights, based on the advertisement, but I stayed for three nights. Although I requested a refund from Expedia and Intown Suites, I have received nothing but silence.

2024-03-17 • via Nuitee