InTown Suites Extended Stay Select Atlanta GA -Smyrna

Hotels
4.9 (142 reviews)
3000 Highlands Parkway , Atlanta , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Facilities for disabled guests
Wheelchair accessible
Paid WiFi
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Convenient location
Basic amenities provided
Cons:
Uncleanliness
Rude staff

Categories

Cleanliness
2.86
Multiple mentions of roaches, unclean tub, and lack of toilet paper indicate poor cleanliness.
Service
5.83
Unwelcoming front desk staff and rude receptionists resulted in negative service experiences.
Location
8.37
Convenient location with access to multiple restaurants and transport links.
Room Quality
4.82
Rooms are functional but require updates; issues with bed comfort were noted.
Amenities
4.85
Basic amenities provided, but included a kitchenette and internet access.
Value for Money
3.81
Generally lacks value due to service and cleanliness issues, hitting nearly standard expectations.
Food and Beverage
4.86
No specific mentions; rated as standard quality for this hotel tier.
Overall Experience
3.83
Negative experiences with cleanliness and service overshadowed the location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:03

Property Description

Suite Living Experience
This all-suite Georgia hotel offers guests a comfortable stay with a kitchenette, small seating area, and convenient amenities.

Convenient Amenities
Guests can enjoy free on-site parking, a 24-hour launderette, and proximity to Cross Creek Golf Club for leisure activities.

Local Attractions and Dining
Located just 12 miles from Turner Field Stadium, home of the Atlanta Braves, and a short walk from various dining options like Buckhead Barbecue Company.

Experience the perfect blend of comfort and convenience at Sun Suites of Smyrna. Book now for a memorable stay!

Important information:

Guests must show a valid photo ID and credit card upon check-in.

Office hours vary by location. Guests who are scheduled to arrive after 19:00 or on a Sunday should contact the property directly to arrange for check-in.

For guests arriving after the office closes, reservations will be processed prior to arrival, and room keys and paperwork will be left with the property's Courtesy Officer. Contact information for the Courtesy Officer is clearly posted on the property office door.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Internet

    WiFi is available in the hotel rooms and costs USD 3 per 24 hours.

Location

Guest Reviews

4.9
Based on 142 reviews
Cleanliness: 2.86
Service: 5.83
Location: 8.37
Room Quality: 4.82
Amenities: 4.85
Value for Money: 3.81
Food and Beverage: 4.86
Overall Experience: 3.83
S
Sheela • solo_traveller • us
1
Not worth it!
Pros:

Nothing

Cons:

Staff area rooms smelt disgusting customer service terrible.

2026-01-19 • via Nuitee
P
Paulette • family_with_children • us
1
2026-01-19 • via Nuitee
H
Harris • couple • us
1
I moved into my apartment
Pros:

Quite location

Cons:

Rude staff

2025-12-02 • via Nuitee
R
RWManagement • solo_traveller • us
5
Probably won’t go back there
Pros:

A lot of restaurants in the area

Cons:

The people at the front desk don’t answer the phone. The lady at front desk was not welcoming after she opened the office 30 minutes late. And worst of all they have roaches not 1 or 2 either they were in the kitchen area and also in the bathroom as well as night stands and for $450 that is unacceptable

2025-10-13 • via Nuitee
D
Donell
6
Pros:

The Tub in the bathroom is not clean at all

2025-08-29 • via Nuitee
L
Linda
4
Never again!
Pros:

There r plenty of places for fast food. There was internet n TV. Location close to East/West connecter to get around easily. bath n kitchenette NEED UPDATING. I did get a visit from a few roaches. No toilet paper!! Thank goodness I had tissues. Bed was very hard for my back.

2025-08-13 • via Nuitee
W
Whitney • family_with_children • us
1
2025-07-14 • via Nuitee
S
Shannell • solo traveller • us
10
Exceptional
2025-06-29 • via Nuitee
C
Crockett • family with young children • us
1
Bad
2025-06-15 • via Nuitee
C
Chaise
2
Pros:

The hotel check in stops at 7 pm although the hotel does not fully indicate that there is no lobby or staff at the hotel after 6:30 per the homeless men hanging around. Attempted to call and rectify was met with a rude receptionist that was clearly working from home. I will never book this hotel or recommend to anyone my whole 10 day reservation was cancelled. And I was charged before my check in date just disgusting

2025-06-15 • via Nuitee
S
Sean • family
10
Pros:

Their professionalism and overall hospitality, attitude very pleasant!💎👸☝💚🌹

2025-05-12 • via Nuitee
G
George • family with young children • us
1
I was not aware this is how they operate would never stay here again
Pros:

How close it was to my doctors appts

Cons:

You only get one set of towels to make it thru one week; the tub was nasty had to wear shoes in the shower; the beds were very uncomfortable; they had the same sheets for 7 days as well no change none of this was advertised; I could have washed but I was there for a surgery so I couldn’t get up to wash when I was laying in pain if I knew this is what I was in for I wouldn’t have booked with them and no dishes to cook with so we had to keep eating eat out food! If we are flying in what since does it make to buy pots and pans and silverware; Every day we killed roaches just made it unsanitary for us to be there and very uncomfortable

2025-05-01 • via Nuitee
M
Michael
2
Pros:

It was the worst experience I ever had. I will never ever go there again terrible staff terrible management.

2025-04-25 • via Nuitee
C
Cunningham • solo traveller • us
6
Pleasant
2025-04-17 • via Nuitee
Y
Yt • review category business travellers • us
2
Very poor
2025-04-11 • via Nuitee
D
Daurrell • family with young children • us
7
Good
2025-04-04 • via Nuitee
L
Lasandra • family with young children • us
1
Bad
2025-03-08 • via Nuitee
D
Daniel • family with young children • us
7
Good
2025-01-05 • via Nuitee
T
Tod • solo traveller • us
6
Great price, great location
Pros:

Convenient location, great value

Cons:

Extended stay hotels can attract riff/raff clients and there was some of that element at this hotel

2025-01-04 • via Nuitee
P
Ping • young couple • ca
5
Generally speaking, it was OK
Pros:

The refrigerator and microwave oven are large and convenient，The price is cheaper

Cons:

There are a lot of cockroaches, the floor is not clean

2024-12-14 • via Nuitee