InTown Suites Extended Stay Chesapeake VA - I-64 Crossways Blvd

Hotels
5.8 (141 reviews)
1520 Crossways Blvd , Chesapeake , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Paid WiFi
Fire extinguishers
Smoke alarms
Key access
Security alarm
See all facilities

Review Highlights

Pros:
Clean and quiet rooms
Useful laundry facility
Cons:
Rude staff
Questionable refund policies

Categories

Cleanliness
5.28
The room smelled like smoke, which detracted from cleanliness.
Service
4.75
Staff was described as rude and unhelpful.
Location
6.79
The property location was suitable for work.
Room Quality
6.24
Room was clean and quiet but had issues with safety in the area.
Amenities
5.77
Laundry facility was useful; however, limitations on towels and kitchen supplies were noted.
Value for Money
5.23
The price paid was questioned due to aggressive refund policies.
Food and Beverage
6.08
Not mentioned in reviews.
Overall Experience
6.25
Overall stay was pleasant despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 06:57

Property Description

Spacious Rooms with Full Kitchen
Experience comfort and convenience at InTown Suites – Chesapeake, where each room is equipped with a full kitchen, perfect for longer stays or quick meals on-the-go.

Convenient Location
Situated just off Interstate 64, our hotel is only 2 miles from Greenbrier Mall and 13 miles from Norfolk International Airport. Explore nearby dining options and easily reach Regent University within 10 minutes.

Home-like Amenities
Enjoy the comforts of home with cable TV, a seating area, and an en suite bathroom in each traditionally decorated room. Additionally, our fully equipped kitchen with a hob, microwave, and refrigerator ensures you have everything you need for a pleasant stay.

Book your stay at InTown Suites – Chesapeake today for a seamless blend of comfort and convenience.

Important information:

Please note the front office has limited hours of operation.

If you are scheduled to arrive after 7pm, please contact the property directly to arrange check in. If you arrive after the office closes, your reservation will be processed prior to arrival and your room keys and paperwork will be left with our Courtesy Officer. Contact information for the Courtesy Officer is clearly posted on the property office door.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and costs USD 3 per 24 hours.

Location

Guest Reviews

5.8
Based on 141 reviews
Cleanliness: 5.28
Service: 4.75
Location: 6.79
Room Quality: 6.24
Amenities: 5.77
Value for Money: 5.23
Food and Beverage: 6.08
Overall Experience: 6.25
C
Cassandra couple us
10
Pros:

The room was very clean and relaxing

Cons:

The location and the beds

2026-02-08 via Nuitee
D
Dedee couple us
1
2026-02-08 via Nuitee
D
Daniel couple us
1
Bogus
Cons:

I stayed at Inn town suites located on 1520 Crossways Blvd and they ripped me off. 1 paid 1,846.99 to stay from 7/1/25 until 7/30/25. They kicked me out on 7/16/25 and kept $824 dollars of my money. They refuse to refund my money and corporate doesn't answer. BEWARE...BEWARE...BEWARE. They will rip you off.

2026-01-19 via Nuitee
J
Jessica solo_traveller us
1
2026-01-15 via Nuitee
F
Francisco solo_traveller us
10
2025-11-24 via Nuitee
A
Amy solo_traveller us
10
2025-11-21 via Nuitee
K
Kameka family_with_children us
1
Terrible
Pros:

Staff very disrespectful and rude

Cons:

Staff attitudes

2025-11-18 via Nuitee
T
Tuck solo_traveller us
7
2025-10-01 via Nuitee
E
Evans family_with_children us
10
2025-09-11 via Nuitee
D
donald
4
Pros:

Not a good place to stay

2025-09-06 via Nuitee
M
melissa couple us
1
2025-09-03 via Nuitee
S
sarah
8
Pros:

I loved how quiet and nice the inside of the room was, very clean, and very useful with the kitchen. However, i didn’t like that housekeeping knocks on your door then just opens it, also the area around the suites is not super safe but when your in the room or near it it’s safe. They have a laundry facility which was super useful as week. Overall i had a great experience

2025-09-02 via Nuitee
N
Nancy family
6
Pros:

I was refused the type room I reserved months prior needed beds only got one king,they told me take it or leave it,very rude staff.

2025-08-19 via Nuitee
K
Kimberly
8
Pros:

The workers in the office were nice and informative. And the stay was great. It was clean. The only negative is that the room smelled like smoke but I brought sprays and sprayed everyday.

2025-08-18 via Nuitee
T
TaeBae couple us
7
2025-08-08 via Nuitee
D
Donald
4
Pros:

They couldnt keep the reservation as it was made...reservation was for premium room...but they claimed not to have any...put me in a bare bone lower class room...and insisted it would cost the same...and.." deposit returned on check out...as stated at check in ..now might take up ro 5 days to get back...... will never stay there again...

2025-08-07 via Nuitee
I
Izaguirre couple us
10
2025-08-02 via Nuitee
B
Bernadette solo_traveller us
1
I stayed only the night bc I was a late check in and checked out as soon as the office was open
Pros:

The property location was fine for where I was working BUT for the extra few dollars for a premium it was basic and I can only imagine what the regular one looked like.

Cons:

I didn’t like the rules- for an extended stay you are only allowed 2 towels, no dishes no cups no pots or pans or even an extra roll of toilet paper and they didn’t refund my money after I checked out. I would never ever recommend or even stay at this facility AGAIN

2025-08-01 via Nuitee
L
Lisa
8
Pros:

Ok Stay...just wish they had pots. & pans, dishes, utensils and an iron in each of the rooms. Table legs were a bit flimsy and need to be tightened because it was wobbly but we made due. Bathroom needed some extra cleaning too. No rodents seen was a plus. Overall 6 out of 10!!

2025-07-14 via Nuitee
A
Altan family_with_children ru
10
2025-07-14 via Nuitee