InTown Suites Extended Stay Jacksonville FL - Baymeadows

Hotels
5.8 (109 reviews)
8555 Baymeadows Way , Jacksonville , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Private parking

Review Highlights

Pros:
Easy access to nearby services
Cons:
Dirty rooms
Rude staff
Safety concerns

Categories

Cleanliness
4.3
Rooms are dirty and disgusting, with stains and roaches present.
Service
6.8
Staff is reported as rude and unresponsive to issues raised by guests.
Location
8.3
While it has easy access to services, the safety of the area is a concern.
Room Quality
4.3
Rooms are filled with smoke, dirt, and have maintenance issues.
Amenities
5.3
No breakfast provided, limited amenities available.
Value for Money
5.8
Considered overpriced for the quality experienced during the stay.
Food and Beverage
7.3
No meal services or breakfast options noted.
Overall Experience
4.3
General dissatisfaction due to multiple complaints and poor conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:42

Property Description

Modern Extended Stay Accommodation
Located in the vibrant SE Jacksonville-Baymeadows district, InTown Suites Extended Stay Jacksonville FL - Baymeadows offers convenient access to top attractions such as Mandarin Museum and Theatre Jacksonville. Guests can enjoy comfortable air-conditioned rooms with a kitchen and flat-screen TV, providing a true home-away-from-home experience. The hotel's proximity to Museum of Science & History and Cummer Museum of Art and Gardens makes it an ideal choice for culture enthusiasts. With prime amenities like bed linen and towels provided in each room, guests can relax and unwind effortlessly. Book now for a seamless extended stay experience in Jacksonville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and costs USD 2 per 24 hours.

Location

Guest Reviews

5.8
Based on 109 reviews
Cleanliness: 4.3
Service: 6.8
Location: 8.3
Room Quality: 4.3
Amenities: 5.3
Value for Money: 5.8
Food and Beverage: 7.3
Overall Experience: 4.3
S
Saunders • solo_traveller • us
8
Pros:

The staff was very exceptional especially Mrs Katrina and Angela great personalities and very knowledgeable I would stay here again I loved the area everything is in walking distance

Cons:

I didn't like the roaches in my room i had to buy a can of raid to keep them at bay and the concrete that was stuck in my toilet and I didn't care for the night manager/security guard or whatever he suppose to be he's very rude he watches people like a hawk very uncomfortable

2026-07-11 • via Nuitee
G
Greene • solo_traveller • us
1
Just My Experience As A Traveler
Cons:

I had an issue that wasn't resolved professionally I shouldn't have to settle just because u moved rooms but the same problem with roaches and smoke smell false advertising in the app for this location 😕

2026-07-03 • via Nuitee
W
Williams • couple • us
1
2026-06-20 • via Nuitee
J
Jada • couple • us
1
2026-06-08 • via Nuitee
W
white • solo_traveller • us
3
Pros:

Ms angel she was amazing

Cons:

Being told ive been put on DNR list by management at another location and trying to be put out before the 7 days I paid for were up. I also booked a room thay didnt require a deposit and booking.com over booked the hotel so I had to find a way to come up with 50 more bucks that I dont have. Very frustrating and had me on edge whole time

2026-06-02 • via Nuitee
H
Harmon • solo_traveller • us
6
Pros:

Location and p e ice.

Cons:

Room wasn't cleaned due to employee illness. Bugs

2026-05-30 • via Nuitee
R
Risha • solo_traveller • us
1
Pros:

The ladies in the office and the floating manager are great. Location is close to everything

Cons:

Rooms are dirty, roaches crawling

2026-05-29 • via Nuitee
P
Prior • couple • us
1
Pros:

Nothing

Cons:

It had bed bugs. I check in on Friday and on Sunday my son woke up at 3 am with bed bugs on his bed. I paid for a week. When I went into the office to let them know them told me that they couldn't switch rooms that I had to check out. So when I ask about getting the rest of money back they said they can't give it to me

2026-05-26 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Everything

2026-05-19 • via Nuitee
C
Carlton • solo_traveller • us
4
2026-05-18 • via Nuitee
W
Wray • solo_traveller • us
7
Pros:

I wanted to take a moment to recognize the incredible staff at this InTown Suites location. From the moment I arrived, the team has been consistently friendly, knowledgeable, and engaging, making the stay much more comfortable.

They are always quick to answer questions with genuine expertise, and their proactive approach to guest service really stands out. It’s rare to find a team that balances professional efficiency with such a welcoming and personable attitude.

Highlights of the experience:

Knowledgeable: The staff clearly knows the property and the surrounding area inside and out.

Engaging: They take the time to actually connect with guests rather than just processing transactions.

Friendly Atmosphere: There is a great energy in the front office that sets a positive tone for the entire stay.

Thank you to the team for all the hard work and for making me feel so welcome!

2026-05-13 • via Nuitee
B
Brian • solo_traveller • us
7
2026-05-05 • via Nuitee
K
Kayretia • couple • us
3
2026-04-21 • via Nuitee
F
f3d717235c6e70a817e5e4895084947c • solo_traveller • us
10
2026-04-18 • via Nuitee
M
Mushik • solo_traveller • us
10
2026-03-23 • via Nuitee
M
Michole • extended_group • us
1
2026-03-20 • via Nuitee
R
Ryan • solo_traveller • us
8
2026-03-18 • via Nuitee
T
Townsend • couple • us
8
2026-03-13 • via Nuitee
P
Paquette • solo_traveller • us
10
Pros:

Very friendly and nice people

Cons:

That I had no phone to do my laundry

2026-02-23 • via Nuitee
W
William • couple • us
10
Pros:

Everything

Cons:

Everything

2026-01-29 • via Nuitee