Carlyle Inn & Suites

Hotels
5.6 (27 reviews)
1371 William Road , Carlyle , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Hot tub/Jacuzzi
Private parking

Review Highlights

Pros:
Nice staff
Cons:
Dirty carpets
Musty room
Overpriced
No breakfast
Noise issues

Categories

Cleanliness
3.97
Dirty carpets and garbage behind the fridge indicate poor cleanliness.
Service
8.48
The staff was very nice, but the service experience was hindered by issues at the front desk.
Location
6.98
Room proximity to front desk led to intolerable noise level.
Room Quality
4.97
Worn out mattress and musty smell significantly impact room quality.
Amenities
5.98
Limited amenities mentioned; felt disappointing due to lack of breakfast.
Value for Money
3.97
Felt way overpriced for the conditions experienced.
Food and Beverage
4.97
No breakfast available and limited dining options.
Overall Experience
5.48
Overall experience marred by significant cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-05 09:56

Property Description

Charming Accommodation in Carlyle

Family-Friendly Rooms: Enjoy a comfortable stay in our family rooms, perfect for a relaxing getaway with your loved ones.

Relaxing Hot Tub: Unwind and rejuvenate in our hot tub, a perfect way to end your day of exploring Carlyle.

Convenient Location: Situated just 46 km from MidAmerica St. Louis Airport, making your travel to and from Carlyle hassle-free.

Ready to experience comfort and convenience at Carlyle Inn & Suites? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

5.6
Based on 27 reviews
Cleanliness: 3.97
Service: 8.48
Location: 6.98
Room Quality: 4.97
Amenities: 5.98
Value for Money: 3.97
Food and Beverage: 4.97
Overall Experience: 5.48
S
Sanders solo_traveller us
2
Not unacceptable facility at all
Cons:

Dirty carpets, bottles and other garbage behind the fridge, large spider in the bathroom, worn out mattress. Room was literally thirty feet from front desk, the noise level was intolerable

2025-09-30 via Nuitee
M
Moldaleen family_with_children us
1
I would no recommend this place.
Pros:

The staff was very nice.

Cons:

The room was very musty, I had to open a window to get fresh air.
I felt it was way over priced. And the other rooms seemed to be rented as permanent living quarters. The upstairs was off limits. And no cancellation available. No one at the front desk. The lady that did come was living there as a tenant.
I couldn’t see that there was a breakfast.
The lady at the front desk had to call the manager to get us logged in.
Long story short I think Booking should remove this place it was awful.

2025-09-14 via Nuitee
Y
Young family_with_children us
1
AWFUL!!!!!!!
Pros:

I have sent a recent email asking for a refund-hotel room full of cockroaches, we were unable to stay. I can provide pictures, and will give bookings.com a very bad rating if not resolved

Cons:

cockroach problem and cleanliness taken care of

2025-08-23 via Nuitee
D
Danielle family with young children us
1
Bad
Pros:

Nothing.

Cons:

It was very dirty and smelled horrible. The front desk staff had no idea what she was doing and also kept trying to give us rooms that were already occupied. We walked into a few rooms with people already in them. The pool was non working and the staff said the owners wont pay for the maintenance of the pool but the website said they had 1. It was a horrible experience all together.

2025-06-22 via Nuitee
A
Anonymous young couple us
4
Disappointed
Cons:

Was expecting pool and breakfast, got neither, soda and snack machine empty and out of order.

2025-06-21 via Nuitee
J
Joseph solo traveller us
10
Exceptional
Pros:

I enjoyed the cleanliness and the kind staff

2025-06-03 via Nuitee
G
Giedtwbd solo traveller us
7
Good
2025-02-18 via Nuitee
R
Robert young couple us
7
very nice view and location
Pros:

All good at breakfast. Do wish there had been maid service for towel renewal and weds.
Bath room floor was a little slippery and somewhat unsafe at times. Needed to be very careful getting out of tub/shower as tube was also slippery.

2024-10-07 via Nuitee
T
Timothy young couple us
5
Dirty bathrooms., clean beds. On a hunting trip with buddies it served its purpose
Pros:

Good location for what we were doing.

Cons:

Dirty bathroom with hair from previous guest. No one working front counter as I had to wait over 20 mins and saw no sign of anyone working. Had to call number to speak to someone not even physically in the hotel where they then had me move to a different hotel. I’m assuming same owners. The lady I spoke with was kind to me.

2024-10-03 via Nuitee
L
Linda young couple us
10
Wonderful close and relaxing get away
Pros:

Very friendly and nice staff

Cons:

Breakfast was very average but not too bad

2024-08-29 via Nuitee
T
Traci family with young children us
5
NEEDS A LOT OF IMPROVMENTS
Pros:

LOCATION WAS OK

Cons:

NO ONE WORKING BEHIND THE MAIN DESK, NO FRESH COFFEE, ROOMS COULD OF BEEN CLEANER

2024-04-16 via Nuitee
A
Amanda family with young children us
9
Superb
Pros:

Adam was extra friendly and rooms were clean upon arrival.

2024-04-13 via Nuitee
J
Jess solo traveller us
2
A real rip off for $259
Cons:

Old wet wash cloth was still in shower. Door lock was damaged and the lady at the desk still put me there anyway. Chintzy with toilet paper.

2024-04-10 via Nuitee
A
Angela family with young children us
8
Was just as I expected.
Pros:

Location was just what was needed. Staff were friendly & welcoming.

Cons:

A bit more staff availability.

2024-04-09 via Nuitee
D
David young couple us
3
Unpleasant
Pros:

Nothing

Cons:

Not clean. Still food and dirty dishes in breakfast area from the morning when we arrived at 5pm. Refrigerator didn’t work. Coffee pot in our room still had coffee in it. We wondered if the room had been cleaned.

2024-04-09 via Nuitee
S
Skyler young couple us
5
Passable
2024-04-05 via Nuitee
A
Anonymous solo traveller us
8
Very good
Pros:

Easy and in and easy out

Cons:

Not a lot of staff

2023-09-22 via Nuitee
J
Jeroen young couple nl
5
There are better alternatives around in Carlyle
Pros:

Breakfast was terrible

Cons:

Old fashioned

2023-07-25 via Nuitee
U
Umberto family with young children us
1
It was the most god awful place I’ve ever seen. Makes you
Pros:

NOTHING

Cons:

Outside was not lit up at all hotel smelled musty carpet was gross I kept my sandals on my husband had on socks which I threw away the morning we left. We slept on top of sheets in our clothes. Room was gross and above the bed was a mirror that went all the the way down the wall
felt you were being watched. The room was nothing like the picture. Refrigerator door was taped at the corner holding it together. Bathroom floor was dirty by the tub in the grout looked like dry pee and bathtub had stains in it. There was hardly anyone at this facility.

2023-07-15 via Nuitee
A
Anonymous young couple us
10
Very nice convenient location and not too busy
Pros:

Close to the lake

Cons:

Expected a person to be at the front desk when I ckd out Monday am.

2023-07-12 via Nuitee