Mercure Düsseldorf Kaarst

Hotels
•
Mercure
8 (2456 reviews)
Königsberger Strasse 20 , Kaarst , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Cons:
Cleanliness issues
Expensive pet fee

Categories

Cleanliness
5.89
Multiple reviews mentioned cleanliness issues, noting dirtiness and unpleasant odors.
Service
9.36
Service was described as friendly, although there were isolated complaints.
Location
9.4
Convenient location mentioned positively in multiple reviews.
Room Quality
6.85
Room quality noted to be inconsistent with some complaints about dampness and wear.
Amenities
7.88
Amenities noted but with mixed experiences regarding cleanliness and functionality.
Value for Money
6.84
Concerns regarding the price for pets and perceived value for the quality.
Food and Beverage
8.89
Food options were generally well-received, though some cleanliness issues noted.
Overall Experience
8.86
Mixed feelings overall but leaning positive due to good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:16

Property Description

Luxurious Accommodation
Indulge in the elegant and fully renovated rooms at the 4-star Mercure Düsseldorf Kaarst. Enjoy spacious living areas, cable TV, and free WiFi for a comfortable stay.

Culinary Delights
Savor a blend of regional and international cuisine at the Carolus restaurant. From traditional North Rhine-Westphalian dishes to global flavors, satisfy your taste buds with a diverse menu.

Convenient Location
Benefit from easy access to major motorways A44, A52, and A57, making travel a breeze. Just a short drive from Düsseldorf Airport and the Exhibition Centre, the hotel's prime location ensures a seamless stay.

Book your stay at Mercure Düsseldorf Kaarst now for a delightful blend of luxury, gastronomy, and convenience.

Important information:

Please note that guests staying in extra beds can book breakfast for additional EUR 19 per person per night.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Sauna is closed from 2026-03-31 until 2025-11-13

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2456 reviews
Cleanliness: 5.89
Service: 9.36
Location: 9.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 8.89
Overall Experience: 8.86
H
Heiko • family_with_children • de
8
Pros:

Personal und Service Top.

Cons:

Das Frühstück war für 19 Euro nicht gerade günstig aber Normal.

Leider war es das Geld nicht Wert.
Die Wurst und der Käse waren ranzig.
Das warmen Speisen kalt.

Richtig positiv waren die Frischen Brötchen richtig lecker

2026-02-14 • via Nuitee
B
Barbara • solo_traveller • de
8
2026-02-12 • via Nuitee
J
Jean-Paul • extended_group • de
9
Pros:

A good coffeemaker in the room.

2026-02-12 • via Nuitee
K
Khalid • couple • de
9
Was very good.. it worth it each cent
Pros:

Facility and staff were top

Cons:

Cleaning little bit.. I can see spider nets over the coffee shop on top, also the mirror underneath were full of dust..
For me ok, no issues, but just an advice for future clients

2026-02-12 • via Nuitee
F
Francesco • solo_traveller • it
7
2026-02-12 • via Nuitee
S
Schulz • family_with_children • de
8
2026-02-11 • via Nuitee
M
MYKOLA • solo_traveller • de
10
Рекомендую для подорожуючих
Pros:

Особлива подяка персоналу ресторану,все було смачно і на високому рівні.Номер був чистий і комфортний

Cons:

Швидкість інтернету була поганою

2026-02-10 • via Nuitee
O
Olha • couple • de
10
2026-02-10 • via Nuitee
E
Elke • couple • de
8
Sehr erholsamer Aufenthalt
Pros:

Zimmer war sehr schön und ruhig.

2026-02-10 • via Nuitee
A
anna • couple • ru
10
2026-02-09 • via Nuitee
O
Oleksandr • solo_traveller • es
10
Номера уютные, тихо, можно хорошо отдохнуть
Pros:

Приезжаю сюда уже в четвертый раз. Все нравится и фитнес зал с бассейном и завтрак хороший.

Cons:

Нет такого.

2026-02-09 • via Nuitee
P
Peter • solo_traveller • de
7
2026-02-08 • via Nuitee
J
Jessey • solo_traveller • nl
8
Top Hotel & Stafg
Pros:

Dit is mijn favoriete hotel in Düsseldorf, ik kom er werkelijk al jaren meermaals per jaar. De staff is altijd erg vriendelijk, tevens zijn de kamers lekker schoon.

Het grote voordeel vind ik de rustige en vredige omgeving, de gekte en drukte van Düsseldorf centrum is op ongeveer 10 a 15 auto minuten.

Op loop afstand heb je een Aldi en Lidl, ook een Shell tankstation wat ik erg fijn vind. Omdat ik in Nederland ook altijd bij Shell tank;

Voor de auro liefhebbers onder ons. Dit filiaal heeft VPOWER 100 RACING 102 octaan schone benzine, wat je nergens in Nederland kan verkrijgen. Om de beste resultaten (vooral chiptuning) te krijgen op de Autobahn, en je tank werkelijk helemaal schoon reinigen.

Tot slot is er ook McDonald's, KFC, Subway en enkele pizzeria's in de buurt.

Cons:

In principe niets, het enige dat ik zou kunnen denken. Is een gehele renovatie van het hotel, om alles ietswat te moderniseren.

2026-02-08 • via Nuitee
I
ian • couple • gb
10
2026-01-31 • via Nuitee
B
Bajrami • couple • de
10
2026-01-30 • via Nuitee
E
Erich • couple • at
8
2026-01-30 • via Nuitee
T
Thomas • couple • de
1
Pros:

Nichts

Cons:

Das Hotel war geschlossen!!!!
Keine Informationen erhalten, weder vom Hotel noch von Booking

2026-01-30 • via Nuitee
L
Lisa • solo_traveller • de
7
2026-01-29 • via Nuitee
J
jacques • solo_traveller • fr
6
2026-01-29 • via Nuitee
M
Metin • extended_group • tr
7
2026-01-29 • via Nuitee