Mercure Düsseldorf Kaarst

Hotels
•
Mercure
8 (2548 reviews)
Königsberger Strasse 20 , Kaarst , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly service
Good location
Cons:
Cleanliness issues
Expensive pet fee

Categories

Cleanliness
5.89
Multiple reviews mentioned cleanliness issues, noting dirtiness and unpleasant odors.
Service
9.36
Service was described as friendly, although there were isolated complaints.
Location
9.4
Convenient location mentioned positively in multiple reviews.
Room Quality
6.85
Room quality noted to be inconsistent with some complaints about dampness and wear.
Amenities
7.88
Amenities noted but with mixed experiences regarding cleanliness and functionality.
Value for Money
6.84
Concerns regarding the price for pets and perceived value for the quality.
Food and Beverage
8.89
Food options were generally well-received, though some cleanliness issues noted.
Overall Experience
8.86
Mixed feelings overall but leaning positive due to good service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:16

Property Description

Luxurious Accommodation
Indulge in the elegant and fully renovated rooms at the 4-star Mercure Düsseldorf Kaarst. Enjoy spacious living areas, cable TV, and free WiFi for a comfortable stay.

Culinary Delights
Savor a blend of regional and international cuisine at the Carolus restaurant. From traditional North Rhine-Westphalian dishes to global flavors, satisfy your taste buds with a diverse menu.

Convenient Location
Benefit from easy access to major motorways A44, A52, and A57, making travel a breeze. Just a short drive from Düsseldorf Airport and the Exhibition Centre, the hotel's prime location ensures a seamless stay.

Book your stay at Mercure Düsseldorf Kaarst now for a delightful blend of luxury, gastronomy, and convenience.

Important information:

Please note that guests staying in extra beds can book breakfast for additional EUR 19 per person per night.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2548 reviews
Cleanliness: 5.89
Service: 9.36
Location: 9.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 6.84
Food and Beverage: 8.89
Overall Experience: 8.86
M
martin • family_with_children • de
9
2026-04-03 • via Nuitee
N
Nagy • family_with_children • hu
10
2026-04-02 • via Nuitee
K
Katarzyna • solo_traveller • de
7
Very good place in kaarst
Pros:

Super convinient location

2026-04-01 • via Nuitee
M
Moulding • family_with_children • gb
10
Great value and plenty of parking at a fee of course.
Pros:

Very nice rooms and great breakfast.

Cons:

It felt like everything was all about money with the staff constantly saying you had to pay for it, even a cup of just hot water.

2026-03-30 • via Nuitee
S
Simon Koll • solo_traveller • at
9
Pros:

Super großes Zimmer, freundliches Personal, gutes Frühstück!

Cons:

Verbindung mit dem ChromeCast war nicht möglich

2026-03-30 • via Nuitee
J
Jutta • family_with_children • de
8
2026-03-30 • via Nuitee
H
Helmut • couple • de
8
Alles ok
Pros:

Gut gefallen

Cons:

-

2026-03-30 • via Nuitee
K
Kristoffel • solo_traveller • fr
8
2026-03-30 • via Nuitee
S
SHUBHI • family_with_children • in
7
Pros:

Good room arrangement

Cons:

Surroundings and location, difficult to find entrance

2026-03-30 • via Nuitee
M
Marion • couple • de
7
Für eine Nacht ein gutes Hotel
Pros:

Das Zimmer war sauber, sowie auch der Rest des Hotels. Im Bad gab es ausreichend Ablagen und Haken, im Zimmer ausreichend Stauraum. Das Hotel liegt nah an der Autobahn, was für uns perfekt war. Dank der schallisolierten Fenster ist es trotzdem leise.

Cons:

Lüftung im Bad ist nicht so der Brüller. Die Matratzen waren uns zu weich. Beim Frühstück fehlte Personal - entsprechend wurde die Butter erst nachgefüllt, nachdem darauf hingewiesen wurde, Becher am Kaffeeautomaten das gleiche. War für uns kein großes Problem, da wir Zeit hatten.

2026-03-29 • via Nuitee
T
Tomas • solo_traveller • fr
9
Cons:

Je n'ai pas reçu ma facture malgré plusieurs relances

2026-03-29 • via Nuitee
J
Judit • family_with_children • de
7
2026-03-27 • via Nuitee
M
Matthias • solo_traveller • de
8
Zentral gelegenes Business Hotel
Pros:

Saubere, ruhige und gut ausgestattete Zimmer. Das Personal war sehr freundlich.

Cons:

Wegen Personalmangel ging es beim Frühstück sehr hektisch zu. Die online Anmeldung war grauenhaft kompliziert und telefonisch gab’s kein durchkommen. Ich wurde später jedoch zurückgerufen.

2026-03-26 • via Nuitee
I
Irina • family_with_children • de
7
Pros:

Bequeme Betten, nettes Personal

Cons:

Klitzekleines Schwimmbad stimmt nicht mit dem Bild auf Internetseite überein. Spiegel waren staubig. Fliesen im Bad verkalkt.

2026-03-26 • via Nuitee
D
Daniela • couple • de
4
Ok , aber werden wir nicht wieder buchen! Der Kunde ist hier leider nicht König
Pros:

??? Unterdurchschnittlich bis Durchschnittliches Hotel ohne Comfort !

Cons:

Das Frühstück bzw. auch das nicht sehr freundliche Personal ( Nicolle) da geht noch ganz viel! Sehr einfache Sitzmöbel im Restaurant :-( keinerlei Gemütlichkeit . Zudem wurde zweimal die Gebühr für die Stadt erhoben. Frühstück mit 25 Euro sehr einfach . Direkt am Hotel katastrophale Zustände Müll soweit das Auge reicht - Foto füge ich bei !

2026-03-26 • via Nuitee
H
Harald • solo_traveller • de
9
2026-03-25 • via Nuitee
R
Robert • solo_traveller • de
7
Pros:

Ruhiges Zimmer

Cons:

Die Sauberkeit könnte besser sein.
Schimmel an den Fließen im Bad

2026-03-25 • via Nuitee
A
Andre • family_with_children • de
10
2026-03-25 • via Nuitee
T
Thomas • couple • de
7
2026-03-25 • via Nuitee
T
Thomas • family_with_children • de
7
2026-03-25 • via Nuitee