The Westin Bund Center, Shanghai

Hotels
Westin
8.8 (1656 reviews)
No 88 Henan Central Road , Shanghai , CN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Friendly staff
Cons:
Breakfast options could improve
Some rooms show signs of age
Value for money is questionable

Categories

Cleanliness
8.71
Several reviews mention that the rooms could be cleaner, indicating some issues with cleanliness.
Service
9.68
Positive comments about friendly and helpful staff throughout the reviews.
Location
9.72
Many reviews highlight the excellent location near major attractions, indicating a strong positive sentiment.
Room Quality
8.17
Some mentions of aged rooms and issues such as odors and outdated facilities.
Amenities
8.7
Comments about good amenities but some complaints about breakfast options.
Value for Money
8.16
Feedback suggests dissatisfaction with value for money, particularly regarding prices for food and room quality.
Food and Beverage
7.71
Multiple reviews indicate dissatisfaction with breakfast options and quality.
Overall Experience
9.58
General sentiment is positive with various compliments about the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:09

Property Description

Luxurious Accommodation Near Shanghai's Iconic Attractions

Stylish Rooms with Premium Amenities: Experience spacious guest rooms at The Westin Bund Center Shanghai, each equipped with air conditioning, quality bedding, and modern conveniences like a personal safe and flat-screen TV. Pamper yourself with a walk-in shower, bathtub, and premium amenities for ultimate comfort.

Fitness Center and Heated Pool: Unwind at the two-story fitness center and 24-hour heated swimming pool. Enjoy sports equipment rentals and a jogging map from the concierge to explore the Bund area.

Culinary Delights: Indulge in global buffet offerings at The Stage, Cantonese cuisine at Crystal Garden, and fresh Italian dishes at Pargo. With 3 restaurants and 2 bars, culinary satisfaction is guaranteed at our hotel.

Book your stay at The Westin Bund Center Shanghai for a memorable and luxurious experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), for guests who need to self-isolate for 7 days, please contact hotel to inquire the reception policy before booking, (valid from 2022/01/13)

Notice: Internet maintenance on September 24 2025, between 00:00-2:00 AM. For assistance, please contact Service Express.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

8.8
Based on 1656 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 9.58
淑慈 couple tw
8
臨時買藥,30分鐘後機器人送至房間,很酷👍
Pros:

有問題立刻解決,很有誠意👍

Cons:

早餐青菜太少西瓜不夠新鮮,菜色也不夠豐富😅

2026-09-12 via Nuitee
A
Andreas couple de
8
Freundlich und zuvorkommendes Personal. Komfortabeles und gepflegtes Hotel in guter Lage
Pros:

Sehr gute Lage und gepflegter Zustand

Cons:

Sprachlich selbst im Service noch große Hürden

2026-09-11 via Nuitee
M
Maurizio family_with_children it
8
Ottima posizione
Pros:

Posizione molto comoda per raggiungere il Bund

2026-09-10 via Nuitee
S
slimnik solo_traveller ru
10
2026-09-09 via Nuitee
J
Jackie Lou couple au
10
2026-09-06 via Nuitee
H
Hrvoje family_with_children hr
10
2026-09-06 via Nuitee
S
Stephane couple fr
9
Pros:

Position centrale et idéale pour découvrir Shanghai. Petit déjeuner avec large choix de plats chinois et de propositions européennes

2026-09-06 via Nuitee
I
Ian couple au
8
Pros:

Close to the Bund
Walking distance to everything
Easy to spot from far away

Cons:

No rooftop bar

2026-09-05 via Nuitee
J
Jung Eun couple fr
9
Dans l'ensemble, très satisfait pour l'emplacement et le sevice ! chambre spacieuse
Pros:

L'emplacement permettant d'aller à pas mal d'attractions (compris les restos) à pied. Les personnels agréables.

Cons:

Nous voullons profiter de ce service 2 pièces "pressing" gratuits par jour. quand le check out, on a dû regler le nettoyage. Car le mot "pressing" veut dire "ironing", pas dans le sens "washing". Heureusement nous avons donné peu de pièces à laver !

2026-09-03 via Nuitee
M
MariMohe solo_traveller es
9
2026-09-03 via Nuitee
T
Tomohiro solo_traveller jp
7
2026-09-03 via Nuitee
Z
Zoli1969 couple hu
10
2026-08-31 via Nuitee
K
Kashif solo_traveller au
10
Excelent
Pros:

Located centerly close to Bund area . Walking ditance to bund and train stations.

2026-08-31 via Nuitee
M
marcella couple it
10
2026-08-31 via Nuitee
M
MANUEL family_with_children es
10
Lujo al alcance
Pros:

atenció, comfort ,limpieza excelentes

2026-08-30 via Nuitee
H
Hiroshan extended_group lk
9
Excellent location, comfortable rooms, and great breakfast—overall, a very pleasant and enjoyable st
Pros:

Excellent location, very close to major attractions such as Nanjing Road, Yu Garden, the Aquarium, and the Bund. The room was very comfortable, and the breakfast was excellent.

Cons:

The only weak point was the internet speed, which could be improved. Overall, a very pleasant stay.

2026-08-29 via Nuitee
S
Shrooq couple sa
9
الفندق جميل لكن ك خمس نجوم خدمات النظافة غير مرضية وخدمة ترتيب الشنط غير مرضية ابدا العمالة لاتفهم لغة انجليزية والتعامل
Pros:

جميل كبير الغرف كبيرة السرير مريح السويت جميل وكبير

Cons:

خدمة النظافه غير دقيقة ،، وجدت عامل النظافة يضع المخدات على البانيو بالحمام وهو يغير الشراشف والاغطية النظافة 5/10

2026-08-29 via Nuitee
M
Miguel couple es
8
2026-08-29 via Nuitee
N
NICOLA family_with_children it
8
Molto Buono.
Pros:

Hotel di livello e confort ottimo. Abbiamo preso camere con vista Pearl Tower dal Bund vs Pudong. Bellissime. Ci hanno fatto un upgrade per quella dei ragazzi. Posizione eccezionale per visitare Shanghai. Personale gentile e disponibile.

Cons:

La colazione è completa e molto variegata. Per rendere più agevole la ricerca del tavolo nell'orario di punta basterebbe che il personale (numeroso) accompagnasse i clienti soli in tavoli da 2 e non fosse consentito occuparne uno da 4. Ho visto una signora al buffet che si riempiva un contenitore personale di dolci della colazione... non accettabile per un 5 stelle.

2026-08-28 via Nuitee
R
Raman couple by
10
2026-08-28 via Nuitee