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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Covered parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Indulge in Luxury Amenities
The Comfort Inn & Suites offers an array of luxurious amenities for a relaxing stay. From the indoor pool with a thrilling water slide to the indoor whirlpool, guests can unwind in style.
Convenient Room Features
Each room is thoughtfully equipped with a microwave, refrigerator, and coffee maker for your convenience. Enjoy a comfortable seating area and a spacious work desk in every room, ensuring a productive stay.
Explore Nearby Attractions
Conveniently located near Rushmore Mall and Fountain Springs Public Golf Course, this hotel is the perfect base for exploring the area. Don't miss the chance to visit the iconic Mount Rushmore just a short drive away.
Book your stay at the Comfort Inn & Suites now for a memorable and enjoyable experience!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
It was a good place but the experience with booking.com was not. When I arrived my reservation was nowhere to be found and booking had already taken the money so even with the receipt I had to pay again. So I paid twice for one night and booking has not yet refunded my payment.
I need a refund asap
Staff was extremely helpful and friendly
Just a little cleaner
Value for money, staff helpful access good to all amenities.
Nothing
Breakfast was good and associate was busy cleaning and replenishing food and coffee. Front desk personnel very nice, especially Shea, but all ineffective. My daughter called to see if we had checked in and was told they didn’t have our reservation but we had already checked in and had already gone out. You had to call the day before to get clean towels ( yes, I’m serious) and never ONCE in three days did I have clean towels without calling back down to the front desk to get them. Then your room is only cleaned on the 4th day (?) and that didn’t happen either. THEN when we checked out my $100 convenience fee (which was a surprise when we checked in) return couldn’t be explained and depended on the “bank” for our credit card so I had to check the credit card bank to find out…AND we couldn’t get our bill printed because the front desk printer was broken. Also when we initially checked in we got up to our room on the third floor (they were going to do their best to get us a first floor room) we didn’t have a shower curtain which again the front desk had to bring up. One of the front desk people had to install that as well. The last time they gave us towels I told the girl (didn’t get her name) that there would be trash by the elevator which was still there in the morning we checked out. Apparently the lack of housekeeping is because they only speak Spanish (so that’s why the housekeeping phone just rings and is never answered)and the front desk doesn’t speak Spanish. Lastly someone needs to train front desk on the message lights because they blink but no one knows how to retrieve the messages nor how to turn them off. Reply was that it’s a new system so they don’t know how it works and I may or may not have a message so am not sure. Still blinking when we checked out.
See above. Also, property is in a terribly congested and hard to find spot. Property itself was fine but amongst 20 other hotel properties.
Good
Location
The original room we were assigned had the toilet seat up and urine on the bowl. How could the room have been cleaned????? Very questionable about rooms being cleaned. Upon notifying the front desk, we were given a different room. The bathroom appeared to be cleaned; however, a strong burnt type smell was strong in the hallway and mildly in the room.
The pool! The suite with 2 queen and 1 king bed.
The breakfast was not the best but still adequate.
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