Hampton Inn Chicopee - Springfield

Hotels
•
Hampton Inn
8.8 (398 reviews)
600 Memorial Drive , Chicopee , us
+1 413-593-1500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Friendly staff
Cons:
Poor sound barriers
Breakfast options criticized

Categories

Cleanliness
8.43
Multiple mentions of cleanliness, but poor sound barriers and some negative comments on cleanliness.
Service
9.2
Great staff, friendly service, and many positive remarks about customer service.
Location
9.24
Very convenient location with easy access to highways.
Room Quality
8.69
Rooms were clean and comfortable, but issues with bed softness and road noise.
Amenities
8.72
Amenities well-regarded, though some complaints about breakfast options.
Value for Money
8.68
Fair for the price, but breakfast offerings were noted as typical and not special.
Food and Beverage
8.23
Breakfast offerings criticized, but overall satisfactory.
Overall Experience
9.2
General positive sentiments about experiences during stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:43

Property Description

Luxurious Amenities
Indulge in the indoor pool and jacuzzi for a relaxing stay. Enjoy the convenience of free Wi-Fi, a microwave, refrigerator, and coffee maker in every room.

Convenient Facilities
Stay productive with a large work desk and business center with free Wi-Fi. Take advantage of laundry facilities on site for added convenience.

Great Location
Explore nearby attractions like the Naismith Memorial Basketball Hall of Fame and Six Flags New England. Only a short distance from Westover Metropolitan Airport.

Book your stay at the Hampton Inn Chicopee - Springfield for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests under the age of 21 are only allowed to check in with a parent or official guardian.

The hotel will be undergoing renovation starting 26th November 2023 until 1st of July 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

8.8
Based on 398 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
S
Sonoda • couple • us
10
Visited family nearby, wonderful room, great value. Best breakfast around!!
Pros:

Great staff and breakfast!

Cons:

Cold swimming pool!

2026-08-14 • via Nuitee
G
GUSTAVO ADOLFO • couple • co
7
Buen hotel
Pros:

Buen hotel. Precio moderado y comodidades ajustadas

2026-08-05 • via Nuitee
B
Britani • solo_traveller • us
10
2026-08-03 • via Nuitee
S
Steve • family_with_children • us
8
2026-07-22 • via Nuitee
M
matt • couple • us
8
Good value - nice stay.
Pros:

Follows the plan for this type of Inn but done well - clean, comfortable and nice staff. Breakfast was surprisingly good.

Cons:

Not a fan of the super loud room air conditioner.
\

2026-07-22 • via Nuitee
G
Gordon • couple • us
7
Pros:

I was looking for cooked oatmeal, which they had for breakfast! The digital air conditioning was quiet. The room was large and comfortable.

Cons:

The view out our 2nd-story window was the black roof of the space below (just 2 feet below!), which we later learned was the swimming pool. We could see some trees and cars/trucks going by in the distance, but other than that it was a big black roof. Very bad! Getting to the hotel was kind of complicated. Because of the divided highway out front, we had to make a U-turn (legal) to access the hotel parking area.

2026-07-16 • via Nuitee
P
Pamela • solo_traveller • us
9
2026-07-09 • via Nuitee
M
Michael • solo_traveller • us
10
2026-07-07 • via Nuitee
M
Michael • solo_traveller • us
10
2026-07-07 • via Nuitee
H
Huong • extended_group • us
9
Newly renovated, clean and spacious.
Pros:

Clean, newly renovated, spacious room.

Cons:

The gym is small with only 3 machines.

2026-07-07 • via Nuitee
P
Paul • couple • us
10
2026-06-28 • via Nuitee
A
Arnaldo • couple • us
10
Excelente
Pros:

Excelente

Cons:

Todo muy bueno.El desayuno esta bien balanciado

2026-06-26 • via Nuitee
W
Walter • couple • us
10
2026-06-23 • via Nuitee
M
Michael • solo_traveller • us
10
2026-06-20 • via Nuitee
P
Peter • solo_traveller • us
10
Pros:

Comfortable clean location. Very quiet

2026-06-20 • via Nuitee
M
Miguel • couple • pr
10
Relaxing
Pros:

The location, I was near Starbucks!!! It was great very clean

Cons:

I cannot say that I didn’t like it because I really love it I hope that stays that way clean and friendly!

2026-06-13 • via Nuitee
T
THOMAS • couple • us
8
fine
Pros:

breakfast very good. Pool not very heated

Cons:

A/C failed first night had to change room, very inconvenient.

2026-06-07 • via Nuitee
E
Erica • family_with_children • us
10
2026-05-17 • via Nuitee
J
Jane • couple • us
7
Despite problems everyone was very pleasant
Pros:

The breakfast selection was amazing and the room was was very comfortable. Well stocked towels in bathroom.

Cons:

The fact that you couldn’t get CBS on the tv. And when I asked at the front desk they just shrugged and weren’t even aware! One worker tried the tv near the front desk. Upon mentioning it again at checkout they said it was up to the cable company and I said they should’ve called them when I inquired on Wednesday. And there was no mention of rooms being cleaned only every two days!!!

2026-05-16 • via Nuitee
B
Bruce • couple • us
8
Good value and would gladly do it again.
Pros:

I was happy with value and the ease of access to and from the highway.

2026-05-15 • via Nuitee