Hampton Inn Chicopee - Springfield

Hotels
Hampton Inn
8.8 (370 reviews)
600 Memorial Drive , Chicopee , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Friendly staff
Cons:
Poor sound barriers
Breakfast options criticized

Categories

Cleanliness
8.43
Multiple mentions of cleanliness, but poor sound barriers and some negative comments on cleanliness.
Service
9.2
Great staff, friendly service, and many positive remarks about customer service.
Location
9.24
Very convenient location with easy access to highways.
Room Quality
8.69
Rooms were clean and comfortable, but issues with bed softness and road noise.
Amenities
8.72
Amenities well-regarded, though some complaints about breakfast options.
Value for Money
8.68
Fair for the price, but breakfast offerings were noted as typical and not special.
Food and Beverage
8.23
Breakfast offerings criticized, but overall satisfactory.
Overall Experience
9.2
General positive sentiments about experiences during stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:43

Property Description

Luxurious Amenities
Indulge in the indoor pool and jacuzzi for a relaxing stay. Enjoy the convenience of free Wi-Fi, a microwave, refrigerator, and coffee maker in every room.

Convenient Facilities
Stay productive with a large work desk and business center with free Wi-Fi. Take advantage of laundry facilities on site for added convenience.

Great Location
Explore nearby attractions like the Naismith Memorial Basketball Hall of Fame and Six Flags New England. Only a short distance from Westover Metropolitan Airport.

Book your stay at the Hampton Inn Chicopee - Springfield for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests under the age of 21 are only allowed to check in with a parent or official guardian.

The hotel will be undergoing renovation starting 26th November 2023 until 1st of July 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 370 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
couple us
9
2026-04-09 via Nuitee
A
andrea extended_group us
8
2026-03-23 via Nuitee
M
Marcia extended_group us
9
My stay was quiet and relaxing.
Pros:

I like the fact that there was a swimming pool and my room was exceptionally clean.

Cons:

I do not have any complaints

2026-03-02 via Nuitee
M
Milly couple us
10
2026-02-11 via Nuitee
K
Keyonna family_with_children us
10
2026-01-24 via Nuitee
Z
Zack couple us
9
Pros:

Very convenient to the highway, clean room and decent breakfast.

Cons:

No one was at the front desk for checkout, but we didn't need to talk to them, so it was fine if a little odd.

2026-01-20 via Nuitee
C
Camielle couple us
10
2026-01-20 via Nuitee
E
Elizabeth couple us
8
Clean and comfortable hotel
Pros:

Recently renovated and close to highways. Clean and comfortable beds

Cons:

Poor sound barriers - frequent noise from the hallways

2026-01-20 via Nuitee
R
Robert couple us
10
2026-01-20 via Nuitee
C
Carolyn couple us
8
2026-01-19 via Nuitee
M
Michelle couple us
10
2026-01-19 via Nuitee
M
Michael couple us
10
2026-01-11 via Nuitee
C
Catherine family_with_children us
10
Great location, fair price, very clean with plentiful services!
Pros:

Very convenient, excellent facilities for families with animals!

2025-11-29 via Nuitee
S
Sara solo_traveller us
8
Cons:

The GEA’s at breakfast were scary. Not real food.

2025-11-15 via Nuitee
R
Roseanne family_with_children us
10
2025-11-07 via Nuitee
R
Rose family_with_children us
10
2025-11-04 via Nuitee
C
Chayanne couple us
9
Pros:

The cleanliness and the location of the place

Cons:

The bed was way too soft hurt my back.

2025-11-03 via Nuitee
G
Gary couple us
8
Cons:

Entrance in and out onto the main road was a bit confusing.

2025-10-21 via Nuitee
M
Michael family
6
Pros:

Its ok

2025-10-12 via Nuitee
R
Roslyn family_with_children ca
10
Pros:

Looks like it has been newly renovated. Modern and very clean. Great staff!

2025-10-10 via Nuitee